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Reviews of I ciliegi

4 out of 5
I ciliegi
Piazza Giorgio Amendola 4, Reggello, FI

Reviews

6.2
Rating 10 - Excellent. 11 out of 113 reviews" "
Rating 8 - Good. 33 out of 113 reviews" "
Rating 6 - Okay. 34 out of 113 reviews" "
Rating 4 - Poor. 17 out of 113 reviews" "
Rating 2 - Terrible. 18 out of 113 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Ekrem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De hotel is niet 4 sterren.
Stayed 1 night in Aug 2023

6/10 Okay

Iris, HIGHLANDS RANCH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs to be remodel. The restaurant closes sooner than advertise. During the night a lot of men (10-15) drinking at night having a good time, but it cause for me to feel unsafe.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It is a minute off the motorway, we stayed on our way down to Amalfi. Yes it is somewhat dated but it is clean and perfectly adequate for the price. Right next door is a fabulous restaurant. The parking facilities are good.
Stayed 1 night in Oct 2022
Response from Rino on Oct 26, 2022
Thanks a lot from all the staff!

6/10 Okay

nazareno, orlando

Liked: Cleanliness, staff & service
close to venice is the only thing that comes to mind
Stayed 1 night in Apr 2022
Response from Rino on May 11, 2022
But we are close to Florence, not Venice....

2/10 Terrible

Mira

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not just old and it's dirty. Please don't come here unless you are desperate
Stayed 1 night in May 2019

8/10 Good

Andrea, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a sleepover
Hotel next to the highway to Rome. Good night sleep before leaving to the big city

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs a good cleaning. The floors, bedding and couch all had many stains. It was very convenient location but we were concerned for the safety of our car overnight. No secure parking.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 star from any angle!
The hotel was clean and close to the main road, but the room was more like a basic 2 star hotel. The toilet was ancient and the toilet seat was in very poor condition. Worst 4 star hotel I have ever been to. Breakfast matched the standard of the hotel, there wasn't even a toaster in the breakfast room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
The room we stayed was filled with IKEA style furniture and clean. The people were very friendly and spoke good English and helped book Uffizi and Accademia reservations. The hotel is located south of Florence directly next to an E35 exit. Very easy to get access to all the major roads including the ones to Florence, Sienna, Pisa and Rome. One needs to have a car as we did for Tuscany area tour. There are laundry and COOP supermarket for daily routines within driven distances.

6/10 Okay

DonandJulie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Italy, Reggello - Hotel I Ciliegi
We read bad reviews for the hotel and tried to keep an open mind going into our stay. Surrounding area seemed decent. Hotel lobby and eating area not so bad. Nice receptionist. Went to room (for family of five) and big enough. Downsides were, however, as follows: 1) Noise all night long as they had to situate us right next to the elevators for a family of five. Fortunately, we were so exhausted, we were able to sleep through most of it. 2) Lost electricity at night and didn't get it back in all outlets before leaving the next morning. Be sure to bring a flash light just in case. We had a hard time finding a hotel for a family of five so we might consider returning if we couldn't find anything else, but we would definitely insist on staying well away from the elevators. Don & Julie

8/10 Good

C, California

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget room...
I Ciliegi was a good hotel for people on a budget. It was a bit far from the center of Florence, but couldn't beat it for the price. The room was clean and had plenty of closet/storage space. The bathroom was a bit small, sort of crammed. The shower had poor water pressure. The breakfast was really good - cold meats, eggs, bread, yogurt w/toppings, cereal, pastries, and a variety of drinks (more than what you usually get in Italian hotels). Overall, can't complain. We enjoyed our stay for the price :)

8/10 Good

Pineda"s, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florencia Hotel
To far away. Transportation to high, best way rent a car. if you can not drive mechanic car do not try this hotel.

10/10 Excellent

Aja, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
Personal: speaks English – very friendly Location: right next to the hwy, so it is a little noisy Rooms: basic but very clean Service: amazing, friendly, personal speaks English Breakfast: buffet, good selection compare to other hotels I’ve stayed in Tuscany I would recommend this hotel to anyone

10/10 Excellent

kay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient
Very convenient as located between the Space outlet and the Mall. we came fort a shopping trip so this was really convenient.

2/10 Terrible

Kong, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hotel
a very old hotel; inside out, with old fittings and fixtures in the room.. You really need a car if you want to stay there otherwise you'll spend time waiting for buses or spend lots on taxis.. Breakfast might be good if you are not staying with tour groups. Staff are quite friendly, but nothing much they can do for you.

10/10 Excellent

kay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to outlets
just off the motorway and 10 minutes form the mall. Excellent location if you are going for outlet shopping

10/10 Excellent

M, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car essential
Staff at this hotel were friendly, helpful and had a good sense of humour.The rooms were efficiently air conditioned and there was no disturbance from traffic during the night despite the proximity of the road network. Breakfast was enjoyable, varied, unhurried and much more adequate than some of the ones we had from hotels in Florence.Plenty of fruit was provided. We did not use either the bar or the restaurant facilities so cannot comment on them.Seating areas were spacious and pleasant.

6/10 Okay

Ivan, Dallas, TX, USA

Liked: Cleanliness
Fine hotel
Solid hotel, large famaily room. Close to the freeway. Friendly staff. 20 minutes driving distance from Florence.

4/10 Poor

Florence Italy

Liked: Staff & service
Staff great...hotel okay
Just remember the star rating in the US is not the same as in Europe. Therefore, a 3 star is really a 1 star. What's close to the train is not really that close. If you have international calling, verify everything!!!!!!!!!!!!!! (Amenities, type of bathroom, shower, do they cut the air off at night, internet, how close to the nearest Metro or train station, you get the picture). Ask for a recent picture if you can. Most of those photos were taken when the hotel opened and alot has changed since then. Staff great, but the address was wrong and it was a disaster. By the way the bread is not complimentary like in the US. They bring it, you pay for it. But if you don't mind paying up to 7,50 euros for 3-4 pieces of bread then eat it. Otherwise tell them you don't want the bread and make sure they take it off your bill.

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from Florence
I was amazed at the ordeal it was to get to hotel. Arriving in Florence from Rome, no one could tell me how to get to hotel. Staff at station helped me get ticket. Travel was through 5-7 other little towns before arriving in the little town of Incesa. Then to find hotel was another adventure! The address had people directing us one way while the city listed had others directing us another way. WE finally arrived at our hotel 2 1/2 hours after getting to Florence. Then, in the am , we needed to find how to buy train tickets as the station is so small there are no employees. For three days, we rode train in to Florence and back again, taking away a lot of 'tourist time' from us. Staff was great though. Rooms were unbearably hot as there was no air conditioning and no screen on windows. WE finally left window open and let the bugs in, in order to sleep. Breakfast was ok. Again, great staff.

2/10 Terrible

Jörg

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel ist sehr renovierungsbedürftig. Abgerissene Tapeten, defekte, verschmorrte Steckdose im Bad, Löcher in den Gardinen, kaputte Rolläden, W-Lan wenn man das Handy aus dem Bett in Richtung Flur hält. Altes Mobilar, beschädigt. Und scheinbar wird an den Notausgängen und den Fenstern geraucht, wie sonst erklärt sich Nikotingeruch im Hotelflur...?
Stayed 7 nights in Mar 2024

4/10 Poor

Pierfrancesco

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Giuseppe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Posizione comoda all'uscita dell'autostrada, a distanza decente da diverse zone turistiche (es Firenze e Arezzo). Prezzo basso per zona e periodo (volevamo andare ad Arezzo e tutto il resto costava almeno il doppio). Buona colazione con un po' di varietà ma niente di particolare (ci aspettavamo qualche salume locale invece c'era solo roba confezionata), abbondante nelle quantità. Abbiamo cenato nel ristorante interno, per sfortuna abbiamo beccato una serata dove c'è stato qualche imprevisto per cui c'era poca scelta di piatti, tutti però buonissimi e abbondanti e soprattutto, ci hanno permesso di "smezzare" il menu del giorno e pagare quindi molto poco la cena. Il personale è molto gentile e disponibile e le stanze risultavano comunque abbastanza pulite. Le note dolenti riguardano specialmente le stanze, l'hotel avrebbe bisogno di una grossa ristrutturazione e le stanze di un grosso rinnovo. Moquette rovinata dal tempo, mobili "antichi" (il comodino ha ancora una specie di radio, ma non è "tenuta bene" da risultare un piacevole vintage, è tutto "semiabbandonato"), in stanza le uniche prese sono in bagno e all'ingresso. Quelle vicine alla scrivania sono occupate da tv e frigorifero, ad oggi l'assenza di una presa libera in scrivania e una affianco al letto rende tutto molto scomodo. Inoltre le stanze avevano scarso isolamento acustico per cui i rumori del corridoio e di altre stanze erano facilmente ascoltabili. Per fortuna nessun "vicino" rumoroso in orari notturni
Stayed 2 nights in Dec 2023

2/10 Terrible

Pietro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è sporca, fatiscente e il bagno si presenta in condizioni pessime. Se fossimo arrivato prima avremmo cambiato albergo, purtroppo era troppo tardi. Lenzuola bucate e mobilia con buchi.
Stayed 1 night in Dec 2023

10/10 Excellent

DEBORA

Liked: Staff & service, amenities, property conditions & facilities
Personale gentile e disponibile. Ristorante ottimo.
Stayed 1 night in Oct 2023
Response from Rino on Nov 27, 2023
Ringraziamo per l'apprezzamento e speriamo di riaverla presto nostra ospite.

6/10 Okay

Ivan Aguilar

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones son mas antiguas que las fotos, las habitaciones estan viejas, cortinas y sabanas rotas, techos y paredes sucias. No es ideal para turistas que quieran conocer Florencia esta muy lejos del centro.
Stayed 1 night in Sep 2023

8/10 Good

MASSIMILIANO

Liked: Cleanliness, staff & service, property conditions & facilities
Vale la pena.
Stayed 1 night in Oct 2023
Response from Rino on Nov 27, 2023
Grazie mille!

6/10 Okay

armida

Travelled with family
Liked: Staff & service, amenities
discreto
Stayed 1 night in Sep 2023

8/10 Good

claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Aug 2023

2/10 Terrible

Nicola

Stayed 1 night in Aug 2023

6/10 Okay

paulo

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pric correct mais équipements anciens
Stayed 1 night in Aug 2023

6/10 Okay

Roberto, alassio

Disliked: Property conditions & facilities
Hotel trascurato da tempo, colazione pessima qualità decisamente immangiabile. Rapporto qualità-prezzo accettabile per una notte in urgenza e per risparmiare.
Stayed 1 night in Aug 2023

4/10 Poor

Salvatore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto ma molto vecchio ci vuole una ristrutturazione
Stayed 1 night in Aug 2023

6/10 Okay

Stein Arne

Travelled with family
Disliked: Property conditions & facilities
Hotellet bærer preg av behov for renovasjon..fremstår som relativt slitt. Frokosten var litt under pari etter vår smak. Vi spurte om resepsjonen kunne ringe etter taxi, men vi fikk telefonnummer for å ringe selv. Resturanten på hotellet var stengt,mens resturant ved siden av hotellet var super.
Stayed 1 night in Jul 2023

2/10 Terrible

Agostino

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Non si spiega comebsiabpossibile tenere aperta una struttura in quelle condizioni
Stayed 1 night in Jul 2023

2/10 Terrible

Eli

Stayed 1 night in Jun 2023

8/10 Good

DENISE

Travelled with family
Liked: Cleanliness, staff & service
Estadia ok
Bom mas precisa ser modernizado
Stayed 1 night in May 2023

8/10 Good

Chiara

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Maurizio Junior

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a mio avviso al limite dell agibilità. Siamo stati per 1 notte con una bambina di 3 anni. La struttura non è solamente obsoleta ( il che non è per forza una pecca ) ma risulta maltenuta e malcurata. La moquette nelle stanze sprigiona una immensa quantità di polvere e ci sono residui di difficile interpretazione ( basterebbe fare una pulizia con semplice aspirapolvere ). Nella mia camera in particolare il water perdeva acqua ed abbiamo dovuto mettere degli asciugamani a terra mentre le manopole dei rubinetti erano spaccate con rischio per bambini. Il tutto contornato da una strutturs malconcia. La colazione non abbiamo nemmeno osato provarla. Per lo meno le lenzuola erano pulite.Peccato per un hotel in ottima posizione e con tanto passaggio.
Stayed 1 night in May 2023

6/10 Okay

Pietro

Business traveller
Stayed 1 night in Mar 2023

4/10 Poor

MARINA

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Deludente
Stayed 1 night in Feb 2023

8/10 Good

Irene

Stayed 1 night in Nov 2022

2/10 Terrible

Alessandro

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Nulla

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esperienza orribile, struttura rimasta agli anni 2000. Non fatevi ingannare dalle 4 stelle, sarà una stella a volerli bene. La nostra stanza aveva un odore sgradevole, presentava diverse macchie sul soffito, la manopola del lavabo era rotta ed il bagno non ispirava pulizia e igiene. Insomma è stata un’esperienza da dimenticare.
Stayed 1 night in Oct 2022

2/10 Terrible

Franco

Disliked: Cleanliness, amenities, property conditions & facilities
Buona posizione, albergo fatiscente
Stayed 1 night in Oct 2022

6/10 Okay

Ines

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
El hotel está al lado de la salida de la autopista lo que hace que sea muy sencillo llegar desde Florencia. Al lado hay un restaurante con comida muy buena. Las habitaciones tienen muy buen tamaño pero el hotel parece anclado en los años 80, necesita una actualización urgentemente, tanto por dentro como por fuera.
Stayed 2 nights in Sep 2022

4/10 Poor

Antonio

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
max 2 stelle
Stayed 1 night in Sep 2022

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est rétro et le petit déjeuner est moyen, les chambres sont spacieuses et confortables.
Stayed 1 night in Jul 2022

6/10 Okay

Simba

Travelled with family, Travelled with pets
Facile e pratico vicino uscita autostrada
Stayed 1 night in Jul 2022
Response from Rino on Jul 17, 2022
Grazie e ci auguriamo di averla ancora nostro ospite.