Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom 東京

アンティークなホテル

Posted 18-Jan-2015
母とのヨーロッパ旅行にて利用しました。 アンティーク調が好みな母は、大変満足した様子でした。 1日目にお湯が出ないというハプニングがありましたが、翌日にシャンパンをボトルで持ってきての謝罪する対応の場面も。 朝ごはんもおいしく、素敵な天井画のホールで優雅なひと時を過ごしました。 駅からも近く大変よかったです。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Nice Hotel

Posted 4-Jan-2015
Nice Hotel. Staff was great and very helpful. Staff recommended a nice affordable place for lunch. They were quick to service requests.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Strategico a due passi da tutto.

Posted 3-Jan-2015
Cons: Colazione, maggior scelta nelle marmellate, nei dolci e qc spremuta fresca. È un quattro stelle.
Abbiamo passato tre giorni a Firenze dopo Natale, con mio marito e due bimbe di sei e otto anni.La camera era assolutamente confortevole e spaziosa, con un bel letto a baldacchino e due sofà trasformati in lettini aggiunti. I servizi puliti e moderni. Personale assolutamente gentile e disponibile. Colazione nella norma.
3 out of 5
by A verified traveller

Average hotel

Posted 13-Dec-2014
Pros: Location only
Should be 2 stars only small and uncomfortable rooms breakfast ok
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel close to train station Firenze SMN

Posted 13-Nov-2014
We had a very good stay in this hotel. The staff is very friendly and helpfull. It is located a few minutes walking from the Firenze central station. Only two downsides were: people smoking in the corridor late in the night nevetheless it is prohibited by law and the water heating maintenance which occurred in the morning.
4 out of 5
Recommended
for Couples
by Niclas

Superbt läge

Posted 17-Oct-2014 on Hotels.com
Mycket bra läge. Det framför allt det man får för pengarna. I övrigt är det mesta medel. Ingen bäddmadrass. Frun tyckte sängen var hård, men jag sov gott.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Laval

Seperating beds

Posted 7-Oct-2014
Cons: KING SIZE MATRESSES.
Location: Great Location
I enjoyed my stay the breakfast was good... But I dont Understand why they have 2 twin beds instead of one king matress ?? They keep splitting apart and you have a hard time sleeping ..
3 out of 5
Recommended
for Couples
by A verified traveller

so-so

Posted 4-Oct-2014 on Hotels.com
The room was pretty and clean however it had lots of mosquitoes. The noise from the street was very loud and made it difficult to sleep. The breakfast was served late and all the food was cold. Over breakfast we over heard other people complaining about their rooms. They stated that their air conditioning didn't work and that they have requested it be fixed several times and no one had fixed it. Another couple, complained that their room was in the basement and the sounds from the street was very loud. Luckily in our room we didn't experience anything in disrepair. Our air conditioner worked great. The staff was very nice and helpful. I guess it's the luck of the draw.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 20-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Great place to stay in Florence

Posted 11-Sep-2014 on Hotels.com
The room was clean and comfy. The location was wonderful! The staff was friendly and helpful. The room is not huge. But this is completely standard in Europe. Compared to others we stayed in while in Italy, this was quite nice. And the area - we were able to walk everywhere we wanted to go. Wonderful time here.