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Reviews of Arizona Hotel

3 out of 5
Arizona Hotel
Via Luigi Carlo Farini 2, Florence, FI

Reviews

8.2

Very good

Rating 10 - Excellent. 146 out of 435 reviews" "
Rating 8 - Good. 206 out of 435 reviews" "
Rating 6 - Okay. 58 out of 435 reviews" "
Rating 4 - Poor. 12 out of 435 reviews" "
Rating 2 - Terrible. 13 out of 435 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and great staff
Stayed 2 nights in Mar 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good price and location.
Stayed 3 nights in Oct 2023

6/10 Okay

Mark

Travelled with partner
Liked: Amenities
Small room, telephone booth size shower
Stayed 2 nights in Oct 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and the breakfast was great !
Stayed 3 nights in Oct 2023

8/10 Good

William

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs better cleaning. The carpet was dirty. The hall carpet was very dirty. There were lots of mosquitoes and I found a nasty bug on the sheets one day. The hotel had a peculiar smell, and the bathroom smelled even stronger. The breakfast was fine. However, the attendant was not very friendly. He cast dirty looks and gave a disagreeable smirk. The shower was very small and it was difficult to move comfortably while showering. The good thing about the hotel was its location- good walking distance to Florence’s many amazing sights. Finally, the view out our window was a magnificent sight— the majestic Synagogue of Florence.
Stayed 1 night in Oct 2023

6/10 Okay

Sheila

Travelled with family
Room small
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at the hotel. It felt very authentic and the staff were lovely and incredibly helpful.
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Travelled with group
Liked: Staff & service, room comfort
All staff very friendly and helpful. Breakfast was good selections. Stairs and hall carpet could use some cleaning. Our shower very small and caulking we noted there were some black spots. Fair price. Our Air Conditioning unit was loud but at least it worked.
Stayed 5 nights in Sep 2023

4/10 Poor

Gayane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
veryyyy old hotel, It is supposedly 3 stars hotel. not even 2 stars. The bathroom has no fan and bathtub from 1980s. i don't think the hotel has been renovated or at least painted/freshened for the last 50 years. Breakfast was good and the staff was friendly. I wouldn't stay again or recommend. Thank you
Stayed 3 nights in Sep 2023

6/10 Okay

Marlene

Stayed 3 nights in Sep 2023

8/10 Good

Larry, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the fact that Arizona is in a quiet area but walkable to every landmark. It was nice to get away from all the congestion at the end of the day. Their continental breakfast was amazing, and comparable to any restaurant full breakfast! Staff were attentive and very helpful. our room was very nice, and clean. Unfortunately neither our refrigerator nor the TV worked. The wifi lounge was lovely, but needed the carpet cleaned, as did the carpets in the staircase and halls, but again the room was very nice and we'd be happy to stay here again.
Stayed 2 nights in Sep 2023

6/10 Okay

Pablo

Travelled with family
Didn't like the unfriendly military presence guarding the Synagogue. We are tourists and there should be more consideration when dropping off guests and luggage in front of hotel. Military personell were not friendly.
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget choice
Stayed 4 nights in Jul 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Florence. Comfort and service "A+"
Great location: Walking distance to all main sites. I recomend taxi to and from train station when traveling with luggage. Many places to eat near by. Quiet and safe. Breakfast: Great Hot/fresh breakfast with plenty of options. Room: Clean, spacious, comfortable. Staff: Very helpful and friendly staff, speak English and French. The price is right too. It may be a little more than some others but worth it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Okay
The place is accessible to almost everything. Restaurants are just around the corner, the city center is also a walking distance. Breakfast is great. My only complaint is that there are a lot of mosquitoes, and the air con is not as cold. But kudos to the people at the desk, they make their part to accommodate all our requests.
Stayed 3 nights in Jun 2023

6/10 Okay

Miao

Travelled with family
Liked: Staff & service
Parking is easy, since the hotel parks for you. Parking fee depends on how big your car is. Its location is good. 15-20min walking distance to major travel points. Wifi is good. Air conditioner is old. When turning on air conditioner, you can smell very bad/awful air. Hope to check it. Even though it is facing busy street, not too much noise when closing window. But you need to use air conditioner.
Stayed 3 nights in Jun 2023

4/10 Poor

Paul, Oklahoma City

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was no hot water and no air conditioning, which makes it a terrible hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was outdated and needs complete renovation. Air conditioning was not working and we were told couldn’t be used until July. It was very hot and room had mold and mildew on bathroom wall and bedroom. Carpet smelled. We had to change hotel.
Stayed 1 night in May 2023

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , awesome nightlife and very friendly staff. Breakfast was limited but sufficient Definitely would stay here again
Stayed 4 nights in May 2023

10/10 Excellent

Sophie

Very accommodating
Stayed 3 nights in Apr 2023
Response from Tamer on May 7, 2023
Thanks for choosing us.We always try to provide the best service to our customers, thank you very much!

6/10 Okay

Dmytro

Stayed 2 nights in Apr 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk were nice and helpful. Breakfast was ok, mostly carbs and nothing hot but was decent
Stayed 2 nights in Apr 2023

10/10 Excellent

vivian

Stayed 4 nights in Apr 2023

8/10 Good

Marykay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Jenny

Stayed 2 nights in Sep 2022

8/10 Good

amir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
excellent place for religious Jews
good breakfast. excellent place for religious Jews. next to synagogue, "kosher" restaurant and "bet chabad". friendly and helpful crow.
Stayed 4 nights in Dec 2019
Response from cinzia on Dec 10, 2019
Thank you for your good review, was a pleasure to can lodge you. best regards Cinzia

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small for 4 people. The sheets were clean but the bed spreads had stains, cigarette burn holes and other rips in them. The hallway carpet needed to be cleaned badly. The staff was friendly and the lobby was nice.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Excellent staff. The hotel is a little dated but good overall.
Stayed 2 nights in Jun 2019

10/10 Excellent

malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Rina

Liked: Cleanliness, staff & service
Convenient but minimalistic
For one night the hotel was in a convenient location for us but the room was small and very minimalistic as was the bathroom and toiletries. It was the equivalent of a three star hotel . The staff were friendly and helpful but it woukd not have been comfortable here for more than one night with luggage
Stayed 1 night in Oct 2018

8/10 Good

Hava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, good location and fantastic staff
Perfect for a two night stay in a compact but clean room with all the main amenities that suited all our needs. Good location with easy walk to the main sites but bit of a treck to the train station. Fantastic staff.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place
Very good hotel in a great location. Very responsive staff to all questions and help in any way.
Stayed 6 nights in May 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location in Florence
Excellent location within walking distance to many old city attractions along with local eateries. The owner of the hotel was very accommodating and his brother runs an excellent restaurant right across the street. There is an elevator that fits three large suitcases and one person. The breakfast was very good and available from 7:30 until 10:00. I would return to this hotel.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Elton and family provide great service and a good location.

10/10 Excellent

bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great to have a kosher breakfast. A great place to stay for Shabbat.

8/10 Good

Ceinwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, very clean and comfortable. Was as advertised. Would stay there again. Good shower.
Stayed 2 nights in Dec 2017

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, warm hotel in the perfect neighborhood
A little bit off the beaten path to provide some respite from the crowds in the center of the city, the hotel is in a lovely neighborhood with its own mix of restaurants, bars shops etc. A perfect spot. Everyone at the hotel was very helpful in trying to meet our every need.
Stayed 1 night in Oct 2017

4/10 Poor

Amita

Liked: Cleanliness
Disliked: Staff & service, room comfort
its ok if you just need a bed to sleep in
It was ok. Just wish that the front desk people knew more about the tours. Not enough information for a person coming there for the first time. Not even directions!!
Stayed 4 nights in Sep 2017

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Arizona in Florence
Nice hotel with wonderful night manager. My single room was truly the smallest room I've ever stayed in! I have been trying to contact them about some lost items with no luck, not responsive.
Stayed 2 nights in Sep 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
We stayed here because it's close to the city and reasonably priced we also saw people reviewed it as 4/5. Not sure why they ranked it so high. Our room was dirty, there was a fruit fly infestation in the coffee machine reminding me if the Hannibal Lecter movie, housekeeping forgot to lock my door, air conditioning is controlled by the front desk, the room safes are not bolted in and can be easily removed, the rooms smell mouldy and on and on. We left after one horrific nite and were told we would get a credit for one nite which has not happened - surprise surprise. We found another hotel which cost us a very large sum of money - I have never had to switch hotels in the middle of a trip ever and would never have considered it if there had been some standards. Our friends also left. I would suggest booking elsewhere.
Stayed 3 nights in Jul 2017

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, lovely hotel, bathroom was small. But overall Fantastic stay.
Stayed 5 nights in Jul 2017

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Arizona Hotel
We chose this hotel because of the kosher breakfast. While we appreciated that they offered it, the breakfast was disappointing. The shower was not 100% hot and when we entered the room the heat had been turned on full blast and felt like it was 90 degrees. I felt that the hotel was a bit overpriced and we could have gotten a nicer room in the center or in the other side of the arno. The staff was nice.