Suite (Panoramic) | View from room

Reviews of Antica Torre di Via Tornabuoni 1

Antica Torre di Via Tornabuoni 1
Via Tornabuoni 1, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 474 out of 555 reviews" "
Rating 8 - Good. 58 out of 555 reviews" "
Rating 6 - Okay. 15 out of 555 reviews" "
Rating 4 - Poor. 6 out of 555 reviews" "
Rating 2 - Terrible. 2 out of 555 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First class accommodation right along the Arno with panaramic sunset views of the river, the Ponte Vecchio, Duomo, Etc. from the roof top bar with first rate wait staff. We will return again next time we are in Firenze.
Stayed 4 nights in Mar 2024

10/10 Excellent

kim

Liked: Cleanliness, property conditions & facilities
Great food and service
Stayed 1 night in Dec 2023

10/10 Excellent

Madlyn

Stayed 1 night in Sep 2023

8/10 Good

Madlyn

A bit austere
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Location, Great Staff & Incredible Rooftop
This place was INCREDIBLE! My husband and I stayed here for 5 nights while celebrating my 40th birthday, but hte hotel had families with children (young and teens), and would be a great option for anyone. The hotel itself was on several levels, and felt more like an apartment complex with winding hallways, 'secret' entrances, and relaxing areas to retreat. Because the rooms were spread out, we didn't hear anyone else while we were in our rooms, which were fully renovated, with a great walk-in shower. The location is one bridge away from Ponte Vecchio, and very walkable to anywhere you would want to go (Uffizi, Pitti Palace, Duomo, Mercato Centrale, and train station). Every staff member was so pleasant and willing to help you with any needs. The AC in our room didn't seem to be fully functioning (totally understandable in the July heatwave - but the reception was able to get us a fan, which helped tremendously). My husband and I would go to the rooftop each afternoon after sightseeing and also before dinner to relax and have a glass of wine before going out to dinner; it truly was one of the most beautiful sights. Mia, one of the bar staff, was so nice and helpful with dining suggestions. The breakfast is in another part of the hotel, with access to a lovely terrace to watch the scullers on the Arno each morning. Expansive menu with continental breakfast and various fruit drinks and coffee. I can't say enough good things about this hotel - we will definitely be back!
Stayed 5 nights in Jul 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely breakfast terrace.
Stayed 2 nights in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

4/10 Poor

Clifford

Disliked: Property conditions & facilities
While the location was terrific, I can not rate this property highly. Turning off the heat is not acceptable when the temperature is so cold. Our room was uncomfortably cold. The comfort of your guests was not your first priority. I feel we should receive a rebate.

10/10 Excellent

Helen

Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Very quiet, high end area of the city. Overlooks the Arno. You can walk to everything. The best part is the rooftop terrace and service. The view from the terrace is absolutely breathtaking.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kelly

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this hotel. The room and property was very nice. I loved how authentic the building looked. The location is great, the staff was super friendly and helpful. I loved the rooftop bar! Definitely will be staying here next time I'm in Florence!
Stayed 6 nights in Jan 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not my first time in Florence, but how to you make a city that’s virtually a museum even better? You make it personal, one thing the art of being Italian can give. You here reviews of this hotel and much is the staff, because they are phenomenal. The suites are fabulous, especially the Romantic suite facing the river. The location is superb, being along the Arno yet removed from a weary tourist area of the Ponte Vecchio and Ufizzi. In one little block things become subdued and the finesse of Urban Firenze is at your feet. Rooftop breakfast is fabulous but not stuffy, service is wonderful. Marco at the front desk, trust, ….as he is excellent at making things happen. We will return and stay exactly there. The details: sheets fresh, towel clean and fresh smelling, room service and attentiveness prompt and with a human touch. You feel as though you are excellent house guests.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

marisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Panoramic Suite with a terrace overlooking the Arno River. The location, space, setting,etc could not have been better. This is an historic building with so much character and charm. Service was impeccable. We especially enjoyed Adan- our waiter/bartender.
Stayed 2 nights in Aug 2022

4/10 Poor

jesse

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible service, no coffee in the 400 dollar Felix room with a balcony! When I asked for a cup the lady tried to charge me and then got mad when I told her at least one cup of black coffee is free… she started treating me like trash and I was shocked, I asked for the number to a manager and she would not give it to me. I left disgusted at the service - 2022, 400$ room , no coffee and want to overcharge charge their guests for a black coffee. Also no food / rooms service etc.
Stayed 1 night in Aug 2022

10/10 Excellent

Daniela

Stayed 2 nights in Jun 2022

10/10 Excellent

Kathryn Ann

Travelled with group
Liked: Cleanliness, room comfort
Stay here. You're welcome. Amazing on all counts.
Stayed 1 night in Mar 2022

10/10 Excellent

nissim

Liked: Cleanliness, room comfort
Wonderful
Stayed 2 nights in Jan 2022

10/10 Excellent

Cynthia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Perfect Location, Lovely Hotel
Beautiful, quiet room in a cluster of other rooms that share a beautiful lounge/business area that's more like a big living room, with a very nice piano. Our room was very large and seemed more like a suite, with the bedroom separate from another area with two closets and writing desk, and yet another area with a beautiful bathroom and separate shower room. It was like living in a beautiful, spacious apartment, with a beautiful view of the Ponte Vecchio, the river and the north side of the city. Perfect location, easy walk to the Uffizi, Pitti Palace, lovely restaurants and shopping all around. Friendly, helpful staff. Beautiful views from breakfast room and rooftop bar.
View from rooftop bar of Antica Torre di Via Tornabuoni
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Damaris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the heart of Florence. The views from our room were amazing. I would definitely recommend.
Stayed 3 nights in Nov 2021

10/10 Excellent

Julio, Lithia

Liked: Cleanliness
Great customer service and very attentive and gracious hosts. Excellent location.
Stayed 3 nights in Nov 2021

10/10 Excellent

alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay. Large room, wonderful staff, amazing terrace with self serve wine and snacks. The breakfast and breakfast terrace were fabulous. Great restaurant recommendations. Overall a great stay.
Stayed 2 nights in Sep 2021
Response from Maria Rita Bellini on Oct 25, 2021
Thanks a lot for your kind words so we really hope to welcome you i na next future.

10/10 Excellent

Dolores

Liked: Cleanliness, room comfort
Beautiful views
Beautiful views and room. Very helpful staff.
Stayed 4 nights in Sep 2021
Response from Maria Rita Bellini on Oct 25, 2021
grazie - Thank you for the photo and kind message.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service and a stunning location--highly recommended!
Stayed 3 nights in Jul 2021

10/10 Excellent

CC, North Carolina, US

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff, and unmatched views of Florence. This is our favorite hotel in Florence and we stay here every time we visit.
Stayed 2 nights in Feb 2020
Response from Maria Rita Bellini on Apr 18, 2020
Thanks a lot.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

JP, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, amenities
The hotel is ideally located, the room was spacious, the staff was friendly, the breakfasts were wonderful. All in all, a great stay!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely gorgeous hotel overlooking the river in the best part of town. Would highly recommend to anyone. Grazie!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are sumptuous, large and well appointed. Dinner on the terrace, great food, views, and service.
Stayed 1 night in Jan 2020

10/10 Excellent

Evelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms...We appreciated the rooftop bar....
Stayed 1 night in Nov 2019
Response from front office on Dec 10, 2019
Dear Guest, thank you for your kind message, We hope to welcoming you at Antica Torre di Via Tornabuoni1 in future. we remain at your total disposal for any further information or request best regards

10/10 Excellent

Thomas, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very relaxing. The view of Florence from terrace was amazing . The hotel staff was so friendly and accommodating. Our room was a great size and very pretty! Very unique! Would definitely recommend and return!
Stayed 1 night in Nov 2019

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Awesome everything. Super nice staff. My room was fabulous. Best location too.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Florence
Awesome place, location and service. Highly recommend.
From balcony
Breakfast room
Stayed 4 nights in Oct 2019
Response from front desk on Oct 30, 2019
Dear Jeffrey, thank you for your kind message, We hope to welcoming you again in future. Have a good day Kind regards Front desk

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so unique in a perfect location and with the most outstanding rooftop terrace with the beautiful views of Florence.
Stayed 3 nights in Sep 2019
Response from front office on Sep 9, 2019
Dear Guest, thank you for your message, we are glad you had a very good experience here at Antica Torre di Via Tornabuoni n1 ! We hope to welcoming you again in future, with our best regards Front Office

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Marco Piteo on Aug 6, 2019
Thanks a lot for the 5 stars you gave us!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect ! Amazing location on the 5th ave of Florence and in an updated historical building!
Stayed 3 nights in Jul 2019
Response from Luca on Aug 1, 2019
Dear Mr./Ms. Thank you very much for your kind words! Hopefully we will have the pleasure to have you as our guest again. With our best regards, -Luca

10/10 Excellent

Pat, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything including train station and quality restaurants. Breakfast buffet was beautiful with nice variety. Roof terrace was stunning with 24access to the bar!!! Even has complimentary cell phone for use!!!! Nice tour of hotel at checkin helped. Very pleasant checkin even though I arrived after 10pm. Rooms properly styled to the character n history of the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Xuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Florence Hotel
Great location with great big rooms and awesome breakfast buffet
Stayed 4 nights in Jul 2019
Response from Luca on Jul 25, 2019
Dear Mr. Xuong, Thank you so much for your kind review. We always do our best to make our clients happy and it makes us proud when we succeed. Hoping to have the pleasure to have you as our guest again, Our best regards. -Luca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and very old but well kept property. We booked a double room but did not know it would face out to another building with little light. We were on the 5 th floor and could smell the kitchen which is not ideal. Also the hotel charges for basic bottle water which I have never experienced before in Italy.
Stayed 4 nights in May 2019

10/10 Excellent

MRS CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antica Torre is no 1
Our favourite hotel in Florence. Home from home, lovely staff, beautiful building in the loveliest street. Fantastic views over the whole city.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival I was told by the front desk manager that despite my confirmed prepaid reservation there was a “computer glitch” and that my room was no longer available. He seemed to think he was doing me a favor by rebooking me in another hotel on the other side of the Arno further away from the Ponte Vecchio. This was not the experience I had wanted or paid for. Beyond disappointing!
Stayed 1 night in Apr 2019