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Reviews of Distinction Te Anau Hotel And Villas

4 out of 5
Distinction Te Anau Hotel And Villas
64 Lakefront Terrace, Te Anau

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 595 reviews" "
Rating 8 - Good. 243 out of 595 reviews" "
Rating 6 - Okay. 83 out of 595 reviews" "
Rating 4 - Poor. 27 out of 595 reviews" "
Rating 2 - Terrible. 7 out of 595 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location, easy to park as well
Stayed 1 night in Apr 2024

8/10 Good

Sarah-jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views
Stayed 2 nights in Mar 2024

10/10 Excellent

Vanitha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly Moo Kean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Mar 2024

8/10 Good

Chandler

Travelled with group
Liked: Cleanliness, staff & service
We had a nice stay at the hotel. Beds were comfortable, shower was good, and the breakfast was really good with a lot of options. The staff were really friendly! The one downside is the pool was very cold, so don’t plan on swimming outside of summer time!
Stayed 1 night in Mar 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is directly across the street from the lake and convenient to the town centre's shops and restaurants. The facility itself could use updating, including the installation of an elevator, but rooms were otherwise very clean.
Stayed 2 nights in Feb 2024

8/10 Good

DOUG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Douglas, Golden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Breakfast buffet was good.
Stayed 1 night in Feb 2024

8/10 Good

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a great location by the waterfront. It is a bit dated but in decent condition. There isn’t an elevator, however, there is staff to help carry luggage to room. We had dinner at the hotel one night and the food was great. Breakfast buffet was ok— probably typical quality of a small town hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Stella

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Judi

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specatular location, great breakfast, excellent staff - slightly dated carpeting etc., but overall a very pleasant experience

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even my room was not lake view, it took me only 2 mins to walk outside to enjoy the nice lake view. Room was big and clean.
Stayed 2 nights in Dec 2023

8/10 Good

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok but was a bit outdated. There were only 5 channels on TV. The breakfast was great.

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are bigger but they are a little bit far from the hotel so we requested to change it to a room with a lake view and we loved it!! I would definitely come back!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Niva

Stayed 2 nights in Dec 2023

10/10 Excellent

CYNTHIA, GRAND RAPIDS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. Nicely sized room. Beautiful grounds, especially roses! Disappointing WiFi, especially in the evening. Minimal room service (neglected bed completely; had to call maids back to fill coffee/tea box).
Stayed 4 nights in Nov 2023
Response from Hotel Management on Dec 29, 2023
Dear Cynthia, Thank you for taking the time to post your review following your stay with us. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays.Thank you again and we hope to welcome you back to Distinction Te Anau in the near future.Kind regards, Yana

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Management on Dec 29, 2023
Dear Andrew, Thank you so much for staying with us! It was a pleasure having you and we are happy to see your positive feedback. Kind regards, Yana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 28, 2023
Dear Guest, Thank you for giving us 10 out of 10! I am happy to hear that your stay with us was exceptional. We hope to see you again on your next trip to beautiful Fiordland.Kind regards, Yana

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 1, 2023
Kia Ora Geoffrey, Thank you for giving us a top mark. I am happy you enjoyed your stay, and I am looking forward to welcoming you again in the future.Kind regards, Yana

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 8, 2023
Kia Ora Vicky, Thank you for giving us a top mark. We are glad you enjoyed your stay, and we hope to welcome you back in the future.Kind regards, Yana

6/10 Okay

kevin

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great location. Helpful staff. Views out of this world. Great easy walking to town. Recommended.
Stayed 2 nights in Feb 2020

10/10 Excellent

DR DORIAN D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
irst class care and service
Excellent location on the lake and walking into Te Anau Brett the General Manager was a star - around reception being helpful and friendly and heading the team He was fantastic with the flooding road closures and storms helping and advising stranded guests and providing free refreshments and blankets to the police for airlifted tourists Thanks Brett a true gentleman
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A nice place for a 2-night stay
The staff was very friendly, helpful, and attentive. The rooms were on the older side, no A/C available. We were on the bottom floor and there was one small transom window to be able to leave open overnight. The food was very good in the restaurant and proximity to town and the lake was excellent.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubtful Sound kayakers
We loved the comfort of the room, the quality of the beds and sheets and pillows. After getting really cold and wet in a kayak, those things matter. Location excellent. Only one BIG suggestion: real coffee in the morning. It tasted like instant coffee. And lemon for the tea! Thank you.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in a garden villa and it was really old and outdated. It's nice and spacious and clean but that's the only positive. The windows looked straight out onto the footpath so you had no privacy if you wanted natural sunlight. There were cool white lights in the lounge room, warm white lights in the bedroom. Light above one side of the bed was blown. Very old TVs, no aircon, a shower tap system that I've never seen before! Separate hot and cold taps over the sink was very odd. Some photos of the rooms have glass showers but ours was an old cubical with shower curtain.The bed was so springy and soft, the 2 nights we stayed we both slept poorly. The location is great for visiting milford sound and the customer service was great too- we rang a few times and staff were friendly and responsive. Unfortunately I wouldn't stay here again unless they renovated the complex.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Oleg

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful hotel with a fantastic view. Clean and cosy.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Gong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake was within walking distance and the apartments were quiet & clean. Surprised that the apartment had modern bathroom
Stayed 2 nights in Dec 2019

10/10 Excellent

Itzhack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Kalaiarsei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place with a view
Amazing place!
Stayed 2 nights in Dec 2019

4/10 Poor

Morgan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Nice staff but outdated
Although the beds were comfy, the hotel room was incredibly outdated and the cleaning products used during the cleaning were so strong it left a really pungent perfume smell. The staff were friendly, and the place was relatively clean.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious, the mattress are very comfortable, the view is good as well
Stayed 2 nights in Nov 2019

6/10 Okay

Jell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms and decore are a little dated. Still using actual keys with room number on key ring. The bathroom is terrible at disbursing the steam from the shower. Wifi was slow. Great location to lake and town.
Stayed 2 nights in Nov 2019

6/10 Okay

T

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close proximity to town centre but hotel is old and tired, has no air conditioner, toilet flush is extremely difficult to push each time we use the toilet, provided only one small tube of bath gel when there are 3 of us staying In the room.
Stayed 2 nights in Nov 2019