Beach views, serves breakfast, lunch, and dinner
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Reviews of Smugglers Cove Beach Resort and Hotel

3 out of 5
Smugglers Cove Beach Resort and Hotel
13 Wasa Wasa Road, Nadi Bay, Nadi

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 939 reviews" "
Rating 8 - Good. 368 out of 939 reviews" "
Rating 6 - Okay. 191 out of 939 reviews" "
Rating 4 - Poor. 80 out of 939 reviews" "
Rating 2 - Terrible. 49 out of 939 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Makasini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the services provided, I really love how everyone is friendly and helpful in making sure that my stay and trip was enjoyable
Stayed 4 nights in Apr 2024
Response from SmugOps on Apr 24, 2024
Thank you Makasini for your great review and rating. We're happy you had a lovely time with us and will share this will all our staff.Looking forwrad to your next stay.Vinaka from team Smugglers Cove Resort Fiji!

10/10 Excellent

Jashneel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from SmugOps on Apr 24, 2024
Many thanks for your feedback and rating Jashneel.We look forward to your next stay with us.Vinaka from team Smugglers Cove Resort Fiji!

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, restaurant and bar overlook the ocean. Breakfast delicious
Stayed 2 nights in Apr 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from SmugOps on Apr 8, 2024
We appreciate you taking the time to provide us with a rating Perry and are happy that you had a great stay with us.We look forward to your next stay.Vinaka from Smugglers Cove Fiji management and staff.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay in a private room. Was a good hotel standard and we were really pleased with the quality as we had been moving around basic accomidation for a week prior. Atmosphere is a nice blend of hotel and hostel with it being busy but not too lively. Food was slitly expensive compared to what we were expecting and took quite a wait to come out. Front desk staff were extremely friendly and helpful.
Stayed 1 night in Apr 2024
Response from SmugOps on Apr 7, 2024
Many thanks Andrew for your feedback and rating!e're gald your experience with us was great albeit you found our F&B prices a little above your expectations.We look forward to your return in the near future.Vinaka from management and staff!

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely! The aircon worked a treat! Short walk to grocery shop, cafes and restaurants!
Stayed 1 night in Feb 2024
Response from SmugOps on Apr 7, 2024
Look forward to your next stay Emma and happy that you had a great time with us.Vinaka from Smugglers management and staff!

10/10 Excellent

Dezhong, Santa Clara

Stayed 2 nights in Mar 2024
Response from SmugOps on Apr 8, 2024
Thank you Dezhong for taking the time to rate your stay with us. We're happy that yu had a great experience with us and are looking forward to your next stay.Vinaka from Smugglers Cove Fiji management and staff

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were without fail kind and helpful; I loved them. The room was decently equipped and sparkling clean, and the air conditioning worked well, which was essential in 33 degree heat. The restaurant was better for dinner than for breakfast, not gourmet food but adequate, and decent value, I thought. The hotel is beachfront and there are about eight loungers on the seawall platform above the beach. Plenty of seating in the pool/outdoor restaurant area; enough shade most of the day. The beach and water are clean and the view is nice. It's not the white-sand coral beach you might think of with Fiji, but it's a scenic bay, good for walking when the weather is cool, and good sunset views. There are a few other resort/hotel/BnB facilities along Wailoaloa Beach, but it wasn't crowded when I was there. They have a few sit-on-top kayaks for guest use too. Pool is small but pristine. My only real issue is that the location, while convenient to the airport and right on the beach, isn't convenient to much else. There's a currency exchange where the clerk will try and sell you a massage for "local rate," a truly terrible coffee/food stand across the street, and an okay cafe and convenience store a long block away. To get to snorkel trips and other attractions, or even to the Nadi Town, it's a long taxi or bus ride (no aircon in buses but cheap). Overall a comfortable, welcoming place for budget to mid-range travel. Would stay for in and out of airport, then get out of Nadi!
Stayed 4 nights in Mar 2024
Response from SmugOps on Apr 7, 2024
Appreciate your feedback and rating Sandra and we're extremely happy you had a great stay with us.We look forward to your return in future.Vinaka from team Smugglers Cove Resort Fiji!

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Tiny room, loud people in adjoining rooms, dingy common areas. Decent as an overnight crash pad, but I wouldn’t stay for any other reason.
Stayed 1 night in Feb 2024
Response from SmugOps on Feb 19, 2024
We're sorry your stay with us was not all that great. It was fortunate though that you managed to get a great discount on our newly refurnished Standard Room for your 1 night stay.Vinaka from team Smugglers Cove Resort Fiji.

10/10 Excellent

Ella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and friendly thank you
Stayed 1 night in Feb 2024
Response from SmugOps on Feb 19, 2024
Vinaka Ella. We're glad your stay was great and met with your expectations. See you again soon!Vinaka from team Smugglers Cove Resort Fiji!

8/10 Good

Deanne

Stayed 1 night in Feb 2024
Response from SmugOps on Apr 7, 2024
Vinaka Deanne for your rating. We look forward to your next visit.Vinaka from management and staff

2/10 Terrible

Mohini

Stayed 1 night in Jan 2024
Response from SmugOps on Apr 7, 2024
Bula Mohini,We're sorry that your stay with us was subpar and that your expectations were not met.Vinaka from Smugglers management and staff!

8/10 Good

LISA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smugglers cove itself was really nice, however, the food was quite pricey and not really good. We had scrambled eggs for breakfast and it was soaked in oil, could not taste the flavor of the eggs, egg and bacon roll, again was soaked in oil, club sandwich was soggy, again with oil, fish and chips were tasteless, watermelon juice tasted like water. The staff were very friendly but unfortunately we chose to dine elsewhere for breakfast and dinner, generally had lunch on the run. The room was really nice clean.
Stayed 6 nights in Jan 2024
Response from SmugOps on Jan 29, 2024
Bula vinaka Lisa and partyThank you for taking the time to review our property and providing feedback in regards to ur food offering. We're sad that our meal offerings were not to your expectations. And will be sure to share this feedback with our chefs for improvement purposes.Thank you again for staying with us and we hope you will return in the future to sample our improved meal offerings.Vinaka from management and staff.

6/10 Okay

Arent L

Travelled with partner
A little dated and the madras was terrible.
Stayed 1 night in Jan 2024
Response from SmugOps on Jan 29, 2024
Bula Arent and thank you for taking the time to review our property. Kindly note the property has had some refurbishment works in our rooms and Public areas. We're apologetic that you did not find our bedding to your comfort and will be sure to pass this onto our manegement for action.Vinaka from management and staff of Smugglers Cove Resort, Nadi.

10/10 Excellent

Silipa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 1 night in Jan 2024
Response from SmugOps on Jan 29, 2024
Vinaka SIlipa for taking the time to post a review of your recent stay. We look forward to your return in the near future.Vinaka from the management and staff of Smugglers Cove Resort, Nadi.

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SmugOps on Jan 29, 2024
Thank you for taking the time to rate your recent stay with us Zoe.We hope to see you again in the near future.Vinaka from management & staff of Smugglers Cove Resort, Nadi.

8/10 Good

Steve and Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay if catching a flight early morning.
Stayed 1 night in Jan 2024
Response from SmugOps on Jan 29, 2024
Thank you for your short & sweet review Steve & Fiona.We look forward to your furure stay with us.Vinaka from management & staff of Smugglers Cove Resort, Nadi

8/10 Good

Lorita

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Stayed 2 nights in Jan 2024

10/10 Excellent

Alivereti

Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Rodolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the beach, although not one of the best beaches in Fiji but it's still nice close access to a beach. The staff are incredibly warm and welcoming and access to restaurant and convenience store was also a plus. The property itself could use some TLC but the overall stay was still great. Would recommend.
Stayed 3 nights in Jan 2024

8/10 Good

Rodolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little beat up and could use some TLC but the staff was amazing, very friendly and accommodating. Also the restaurants available were good and there's a convenience store located within walking distance. Overall great stay and would book again!
Stayed 1 night in Jan 2024

8/10 Good

Vaiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable, you get what you pay for. The staff were exceptional - excellent customer service. Location is accessible and they will accommodate to your needs such as airport transfers, transport to port denarau etc

10/10 Excellent

Sushil

Stayed 1 night in Dec 2023

6/10 Okay

Sherin

Stayed 3 nights in Dec 2023

6/10 Okay

Radhika

Travelled with family
Disliked: Staff & service, amenities
The washroom needs general cleaning plus the old used soap was on the counter top. Room the tabletop had dust
Stayed 1 night in Dec 2023

6/10 Okay

Ben

Travelled with partner, Travelled with group
Liked: Staff & service
Over priced for the room. Looking out in the alley.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working here went out of their way to provide great customer service.
Stayed 3 nights in Nov 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
loved it
Stayed 1 night in Nov 2023

10/10 Excellent

Jahkaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very helpful receptionist, will definitely be coming back to stay longer next time.
Stayed 1 night in Nov 2023

6/10 Okay

George, New Westminster

Travelled with family
Our room was extremely small and claustrophobic for the price paid receptionist was not very pleasant when asked for a better Not a safe area as our party did have her passport and money stolen from a man hiding g in the bushes
Stayed 1 night in Nov 2023

10/10 Excellent

Michael Norman, midale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. Right on the beach.
Stayed 12 nights in Nov 2023

6/10 Okay

Marie

Liked: Staff & service
Right on the beach, beds were quite confortable and staff was great. Rooms are dated, but confortable. Hot water took at least 15 minutes and the laundry facilities are no longer available. Staff were freindly and very helpful with tours taxis ext. Dining was good and not too expensive, live entertainment included some nights.
Stayed 3 nights in Nov 2023

10/10 Excellent

Teresa

Very friendly staff
Stayed 1 night in Nov 2023

6/10 Okay

Teresa

The back yard
Stayed 1 night in Oct 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Food was well below average and expensive
Stayed 1 night in Oct 2023

2/10 Terrible

Kamlesh

Stayed 1 night in Oct 2023

8/10 Good

harbhajan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay directly on the beach, lovely staff service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very helpful, room was on the small size but worked well for one night. Bed was comfortable and we enjoyed having a balcony. We had lunch and dinner at the restaurant and both were very good.
Stayed 1 night in Oct 2023

6/10 Okay

Pingping

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Lawson Obadele

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Fantastic location
Stayed 11 nights in Sep 2023

6/10 Okay

Rakesh

Travelled with partner
Had a good view of the ocean
Stayed 3 nights in Sep 2023

10/10 Excellent

Jurdy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Zènith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from the moment we arrived. It is definitely Fiji time when waiting for food from the restaurant but good food. Loved the live music and beach view from the room.
Stayed 2 nights in Sep 2023

8/10 Good

Kaori

Liked: Cleanliness
Friendly
Stayed 1 night in Sep 2023

10/10 Excellent

lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean bed, friendly staff, easy checkin and checkout. Great choice for a stay on Wailoaloa Beach!
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Sandra

Liked: Staff & service
We stayed one night here before flying home. Things were adequate for what we wanted.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 3 nights in Sep 2023