Bar (on property)

Reviews of Matamanoa Island Resort

4 out of 5
Matamanoa Island Resort
Nadi Airport, Fiji Islands, Matamanoa Island, Western Division

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 249 reviews" "
Rating 8 - Good. 63 out of 249 reviews" "
Rating 6 - Okay. 14 out of 249 reviews" "
Rating 4 - Poor. 6 out of 249 reviews" "
Rating 2 - Terrible. 4 out of 249 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beach front Bure with plunge pool are worth the extra money. If you get a garden bungalow, you will regret it.
Stayed 5 nights in Feb 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet resort, by 11 pm bar closes and the villas are all quiet. Room is clean and in good condition, and the pool has a great ocean view. Music group are awesome Alfred especially with the table serenades. Only downside for me was the lack of cold icy water available.
Stayed 3 nights in Jan 2024
Response from JP on Feb 2, 2024
Vinaka

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from JP on Feb 6, 2024
vinaka

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful slice of paradise!
Stayed 3 nights in Dec 2023
Response from jp on Feb 2, 2024
Vinaka

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities
The water is clear, the view are breathtaking especially treehouse spa. All of the staffs are very friendly and very warm like family style. We got ocean view/access bangalo with private pool and it was the best . You can see sunset from our private swimpool and very beautiful.. I would comw back again with my friends within 2 years again
Stayed 3 nights in Nov 2023

10/10 Excellent

Yulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, peaceful.
Stayed 3 nights in Nov 2023
Response from JP on Nov 21, 2023
Vinaka

4/10 Poor

Anders

Disliked: Staff & service
A Disappointing Experience where service is a sad
This hotel cuts too many corners wherever possible. -The restaurant service here is exceptionally slow. It's not just slow; it's practically non-existent. -The quality of food falls short of what one would expect from a 4-star hotel. I strongly advise against ordering any beef or steak; it's far from good quality. In fact, the food overall is below standard. Take a look at the photo of the burger for reference. - The staff appears dispirited and inattentive. - While the rooms aren't dirty, numerous details don't meet the expected 4-star quality. - The wine glasses you get are the smallest one I’ve ever seen. - Room service consistently fails to restock shampoo and bathroom towels. - If you need anything attended to, you have to approach the staff multiple times before any action is taken. - It's worth noting that there's a 4% surcharge for credit card payments. - Also, the hotel failed to reply to multiple emails before my arrival. Anecdote: When I approached the bar and made eye contact with the bartender, I offered a friendly smile and a warm greeting. To my surprise, I received only an apathetic stare in return. The bartender didn't respond with even a simple "hi" back. Instead, he turned away to prepare my drink.
Stayed 7 nights in Oct 2023
Response from JP on Oct 31, 2023
Bula Anders,Vinaka (thank you) for your comments, rest assured your above review has been taken on board.

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we enjoyed our 6 night stay at Matamanoa, but there are some drawbacks. Staff are generally friendly, but the restaurant team is really odd and service quality is hit-and-miss. Some of the restaurant staff don’t smile at all and are inattentive and slow, very few are excellent. Pricing for everything is quite high, even if you take the island location into account. Meals are generally small servings with little variety. Breakfast however is very good with several standing options and adequate portion sizes. Highlight was the team at Deep Blue Diving who are super friendly and fun. The accommodation (we had a pool Bure) was beautiful and clean, the bathroom however was a little dated and water supply was inconsistent.
Stayed 6 nights in Oct 2023
Response from JP on Oct 31, 2023
Vinaka

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, fantastic views, great room, would highly recommend.
Stayed 3 nights in Sep 2023
Response from JP on Oct 31, 2023
Vinaka

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic Matamoana
Stayed 8 nights in a beach front bure, which was very comfortable and had everything we needed. Service and food sometimes was a little patchy. Overall a nice getaway and as always, the local staff who looked after us, were friendly and welcoming.
Stayed 8 nights in Aug 2023

6/10 Okay

Jaime

Lots of potential but excessive waits for breakfast and lack of customer service made the stay not as good. Limited food and small portions for an excessive price
Stayed 3 nights in Aug 2023

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Matamanoa was magical! The beachfront pool villa we stayed in was a sanctuary of peace & relaxation. With uninterrupted sunrise & surrounding ocean views, we spent a lot of our time in the plunge pool & relaxing on the cabana. We had read reviews that the food was limited - we couldn’t disagree more! The included breakfast was like dining in your favourite cafe, lunch menu was extensive and the dinner menu changed almost daily with delicious food. The staff were some of the most friendly & welcoming people you have ever met! The island offers lots of activities - due to a foot injury we didn’t participate as much as we would have liked but plan to return in the near future to make the most of it! With live music every night, a stunning spa in the island tree tops, water activities and cultural events & activities - there is something for everyone. Did we mention the Pina Coladas?! Thank you Matamanoa, we will be back!
Stayed 4 nights in Jun 2023
Response from JP on Jun 14, 2023
Vinaka, we look forward to welcoming you back

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Matamanoa is the definition of an island paradise! Beautiful rooms that strikes an amazing balance between privacy/seclusion and friendly interactions. The snorkeling right off the beach is incredible, and very short boat rides to dive sites making scuba very, very easy. Finally amazing staff sealed the deal of a great holiday
Stayed 4 nights in Jun 2023

10/10 Excellent

Rayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Matamanoa are so friendly and accommodating. From the welcome song to the see you next time, you felt like you were very welcome and appreciated. The breakfast was great (included an a’la carte menu) and you started each morning with fresh fruit and warm pastries delivered to your table. We found no need for a meal plan as most days we didn’t need lunch and having full course meals (lunch and dinner) twice a day would have been too much food. We got married in front of our villa and it was quiet and private. For those getting married on this island I recommend to check the tide schedule first if you want to get married on the beach. We planned a sunset beach wedding and had to pivot the day before due to the high tide. You are on an island and have picked a time you are kinda stuck with it due to logistics of people travelling to you. (Minister, photographer etc). A big shout out to Kelera for helping us say I Do! We appreciate your assistance and friendly manner. We recommend the beachfront bures or villas if you can afford it, the garden units appeared to be small and a bit dark. The beachfront bures are big, surrounded by tropical plants for privacy. We spent a lot of time using our bure yard for sunning, reading and relaxing. We would love to return to your island anytime and highly recommend a visit to anyone.
Stayed 8 nights in May 2023

10/10 Excellent

shamim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff. great location for rest and relaxation . my 2 rooms were great with beautiful ocean views Right from my bed. Highly recommend for a beautiful Island getaway.
Stayed 3 nights in May 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with the best staff. Great options for diving and snorkeling, as well as, a ton of other activities.
Stayed 5 nights in Apr 2023
Response from JP on Apr 18, 2023
Thank you

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Beautiful beaches. Great massages!!!!!!!!!! Beautiful beachfront Burre with pool, ocean front views. Clean.
Response from JP on Apr 15, 2023
Thank you

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2023
Response from JP on Apr 14, 2023
THANK YOU

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining could have been more varied. The Crape Suzette’s were never offered on the menu during the week we were there, and the menus were the same every day. The bar offered good drinks, but not many top shelf spirits which made the cocktails of a lesser quality, we mostly switched to beer after the first day. The shelves in the bar cooler were mostly rusted and the water bottles on the dining tables all had mold growing inside them and were not cleaned properly. The ocean bure was beautiful, as was the pool and most of the grounds. The beach was stunning. The spa offered amazing location with typical spa offerings at a reasonable price. The dive shop went above and beyond every day and made up for the few shortcomings of the resort. Thank you Deep Blue.
Stayed 6 nights in Mar 2023
Response from JP on Apr 15, 2023
Thank you

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Property is very dated needs a lot of work to come up to the standard they are charging. The food is terrible menu is minimal and extremely expensive. Prices on the small store are ridiculous there’s no offer for any traditional Fijian dance or food disappointing however the island itself is amazing
Stayed 8 nights in Feb 2023
Response from JP on Apr 15, 2023
Matamanoa's GM and staff are sorry that we did not meet your expectations, all comments taken on board, thank you

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely incredible! Great humour, amazing hospitality and always so warm and friendly. 10 out of 10
Stayed 7 nights in Feb 2023
Response from JP on Feb 20, 2023
thank you

8/10 Good

MEREDITH

Stayed 6 nights in Feb 2023
Response from JP on Apr 18, 2023
Thank you

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic landed in Heaven. The staff address you by name.One of the best places I have ever been, great food great hospitality beautiful Resort . The welcoming and when you leave is so heart warming.
Stayed 3 nights in Feb 2023
Response from JP on Feb 10, 2023
Thank you

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 7 nights. Had a lovely time! Rooms were beautiful, staff were super friendly and helpful and the resort and island is amazing!!
Stayed 7 nights in Jan 2023
Response from JP on Feb 10, 2023
Thank you

10/10 Excellent

Priyanka

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time overall . Staff , Facilities and Accommodation were excellent, a slight let down was the size and quality of meals for the prices charged. But would still return to this lovely Island
Stayed 5 nights in Dec 2022
Response from JP on Feb 10, 2023
Thank you

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very understaffed
Response from JP on Dec 7, 2022
Thank you for your feedback, we will use your comment to try and improve

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! It is well maintained and clean. The staff go above and beyond to make sure your stay is everything you could want, and more. They are all extremely friendly and welcoming. I can't praise them enough for making our experience perfect!
Response from JP on Nov 8, 2022
Thank you

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation on Matamanoa was magical
Stayed 3 nights in Oct 2022
Response from JP on Nov 1, 2022
Thank you

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, accommodations, location and activities were outstanding but the staff is what really made our trip memorable. We cant wait to go back to visit our Fijian friends.
Stayed 5 nights in Sep 2022
Response from JP on Oct 26, 2022
Looking forward to welcoming you back again, vinaka

10/10 Excellent

Shaundell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2022

10/10 Excellent

Gerald

Travelled with partner
Liked: Staff & service, property conditions & facilities
Personnel very friendly and helpful.
Stayed 6 nights in Aug 2022
Response from JP on Nov 1, 2022
Thank you

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing island! We stayed here for our honeymoon and it was so special. You’re so well looked after at Matamanoa well certainly be back one day ✌️ Thank you so much to all the amazing staff for making it so memorable
Stayed 9 nights in Aug 2022
Response from JP on Sep 6, 2022
Vinaka

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Jul 2022
Response from JP on Aug 6, 2022
Vinaka, Management and Staff enjoyed your company and look forward to welcoming you back

2/10 Terrible

Wendy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Most awful food at any resort I’ve travelled to-think high school cafeteria but worse. Out of 4 resorts visited in Fiji this vacation, this was only one that missed the mark. Facilities quite dated, staff pleasant but not as friendly as other places, but lovely island location. I could have overlooked those things if the food/wine was good. However, we were so shocked and disappointed after our first dinner service (rubbery mussels on plain tomato sauce and pasta was the seafood pasta), with no decent wine selection that we informed Patrick the manager we were checking out early on next days ferry and searched to find other accommodations for our last few days in Fiji. Travelled too far to stay anywhere we are not enjoying ourselves.
Stayed 3 nights in Jul 2022
Response from JP on Jul 25, 2022
Bula Wendy, Matamanoa is sorry to hear of your disappointment, Management has taken all of your comments on board. Vinaka

10/10 Excellent

KENDALL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the peace and serenity of this resort The beauty of the Island and the sea views are second to none. We look forward to returning
Stayed 4 nights in Jun 2022
Response from JP on Jun 28, 2022
Vinaka, we look forward to welcoming you back

4/10 Poor

CARLOS

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the staff didn’t seem like they wanted to be there, everything was about making money The island is in a bad state Not as it is the pictures I wouldn’t go back again
Stayed 5 nights in Jun 2022
Response from JP on Jun 22, 2022
Vinaka Carolos for your response, all feedback and personal comments are welcome. Management and our entire team of staff are sad that you were unwell during your stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiji Time
A very relaxing Island for spending 'Fiji time' .. friendly staff really go out of their way to make you feel welcome. Menu could use a bit more variation would be my only feedback.
Stayed 3 nights in Jun 2022
Response from JP on Jun 10, 2022
Vinaka Management and Staff enjoyed having you on the Island

8/10 Good

Annette

Stayed 3 nights in Jun 2022
Response from JP on Jun 22, 2022
Can't remember what my response was?

10/10 Excellent

Kim P

Stayed 6 nights in May 2022

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, definitely worth the truck off the main island to be in the middle of the mamanucas
Stayed 3 nights in May 2022
Response from JP on Jun 28, 2022
Vinaka, agree, definitely worth the 75 minute boat or 10 minute helicopter to visit Paradise, vinaka

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in Matamanoa Island Resort. It was a lovely setting, very relaxing and fantastic views. Staff were amazing and organized at short notice a lovely birthday celebration that made my partners day. Cleaning staff were amazing and love it that our room was tidy and well stocked with Pure Fiji too. We will be back.
Stayed 4 nights in May 2022
Response from JP on Jun 22, 2022
Vinaka

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have return visits Matamanoa because it is a beautiful island with beautiful people who always make you welcome. The surrounding islands also provide lots to do and some lovely coral.
Stayed 6 nights in May 2022
Response from JP on Jun 10, 2022
Vinaka Management and Staff enjoyed your visit.

10/10 Excellent

Yoke Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

8/10 Good

Brence Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely islolated island where you can escape, relax and snorkel. Great place to unwind. It's starting to show it's age in some places, but is still a lovely place to visit. Highly recommend the Bure's with the plunge pool.
Stayed 7 nights in Apr 2022
Response from JP on Jun 10, 2022
Vinkaka

10/10 Excellent

Muyowo, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort on a little island. Staffs on the island are amazing, friendly and professional. We had a very special experience there when a hurricane was passing Fiji, and we were locked down on the island for some days. But we were kept safe during the period, and was well serviced just like normal times. We were also doing scuba course with Emma. She is amazing!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the reef and the abundance of coral and sea life were amazing. The only minor negative points were the food and alcoholic drinks weren't the greatest, and were quite expensive for what you got. We fully expected that though with the remoteness of the island and the island and staff more than made up for the meals and drinks.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel with amazingly friendly and welcoming staff. Evening activities are great (although not compulsory). Stunning views all around the island and the rooms are large and spacious. One of the best places I have stayed.
Stayed 4 nights in Jan 2020