This hotel cuts too many corners wherever possible.
-The restaurant service here is exceptionally slow. It's not just slow; it's practically non-existent.
-The quality of food falls short of what one would expect from a 4-star hotel. I strongly advise against ordering any beef or steak; it's far from good quality. In fact, the food overall is below standard. Take a look at the photo of the burger for reference.
- The staff appears dispirited and inattentive.
- While the rooms aren't dirty, numerous details don't meet the expected 4-star quality.
- The wine glasses you get are the smallest one I’ve ever seen.
- Room service consistently fails to restock shampoo and bathroom towels.
- If you need anything attended to, you have to approach the staff multiple times before any action is taken.
- It's worth noting that there's a 4% surcharge for credit card payments.
- Also, the hotel failed to reply to multiple emails before my arrival.
Anecdote: When I approached the bar and made eye contact with the bartender, I offered a friendly smile and a warm greeting. To my surprise, I received only an apathetic stare in return. The bartender didn't respond with even a simple "hi" back. Instead, he turned away to prepare my drink.