Property entrance

Reviews of Capricorn International Hotel

2 out of 5
Capricorn International Hotel
Queens Road, Martintar, Nadi

Reviews

6.6
Rating 10 - Excellent. 116 out of 616 reviews" "
Rating 8 - Good. 156 out of 616 reviews" "
Rating 6 - Okay. 183 out of 616 reviews" "
Rating 4 - Poor. 86 out of 616 reviews" "
Rating 2 - Terrible. 75 out of 616 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Shiu

Disliked: Cleanliness, property conditions & facilities
cleaners need more training. floor should be dry before letting ppl in. put nice fragrant in the room/bathroom. air out the rooms.
Stayed 7 nights in Apr 2024

10/10 Excellent

Amarbir

Travelled with family
Everything is fine
Stayed 1 night in Apr 2024

2/10 Terrible

Dorothea

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we were told they did not have a room for us and would be staying at the property next door which is advertised as holiday apartments. That property, while quiet, was not up to standard or what we were expecting and I would have never chosen to stay there or pay the same price as we did. First room had several issues (torn sheets, broken lock, broken fan, smelled bad). We were given another room but the cleanliness was questionable (sand in bed, no hot water in either room, taps wouldn’t turn off, no shower head, etc). I called Expedia for a refund but bc I chose the pay at location option, was at the mercy of the property. They said we could have a free breakfast to accommodate us, which we said was insufficient (also we had no time to eat and there’s already a complimentary continental breakfast). They refunded $40. If they could not fulfill the booking I think they should have the responsibility to inform guest ahead of time so that we can make other arrangements vs staying somewhere unsuitable. Because we arrived at 7pm and were leaving early the next morning we were more or less stuck staying there and wasted. Bunch of time figuring out the rooms. Based on them not fulfilling the room we booked I would not go back.
Stayed 1 night in Apr 2024

4/10 Poor

Navneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Few issues in my stay 1- first day i checked in. AC was leaking and water in the floor when i got there i got told in the reception my room got updated which clearly wasnt the case. I was there for 1 night. Shower was leaking and not cleaned. Tap was loose in the basin. 2- when i checked back in on monday for 2 nights room was good. Last night i went to the reception and asked if they could book a taxi for me for 5am for airport dropoff i got told its done. When i went down this morning at 4:50am same girl was in the reception and not been done and cleqrly she had forgotten she asked the security to go look for a taxi in the shopping area he came back saying thwrws no taxis there so she called a taxi which by the time was past 5am. Luckily a guy i knew had rental and was heading to the airport so he gave me a lift so i told the girl to cancel the taxi service she was really grumpyand said okay. If i hadnt met that guy i would have been late to the airport. I found it really bad customer service in general in my stay there.
Stayed 2 nights in Apr 2024

8/10 Good

Ronesh

Business traveller
Liked: Cleanliness
Place is clean and safe. Good for short stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ranjina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Sisilia

Stayed 2 nights in Mar 2024

4/10 Poor

Chloe

Disliked: Staff & service
Only good for a one night stay if you’re desperate, found the staff really rude and not welcoming. Breakfast was also average.
Stayed 1 night in Mar 2024

8/10 Good

Mohammed

Liked: Cleanliness, amenities
Easy access to transportation
Stayed 3 nights in Feb 2024

8/10 Good

Folitau

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The carport were empty, fridge was empty either not working,.
Stayed 1 night in Feb 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel close to Nadi airport with a free shuttle bus service. Good size room. Lovely gardens and nice swimming pool. The staff were helpful and friendly too.
Stayed 1 night in Feb 2024

4/10 Poor

Nicholas

Stayed 2 nights in Feb 2024

2/10 Terrible

Mohammed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs my arms are covered with bites when I told the staff nothing happened very poor conditions would definitely not recommend to others
Stayed 3 nights in Feb 2024

8/10 Good

Ronesh

Business traveller
Liked: Cleanliness, staff & service
Good value for money for short stay.
Stayed 2 nights in Feb 2024

4/10 Poor

Ruurd

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Salaseini

Stayed 1 night in Feb 2024

10/10 Excellent

Pita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff so rude
Stayed 1 night in Feb 2024

6/10 Okay

peter

Disliked: Property conditions & facilities
Not very well kept property. Very old inside. Only good for overnite stopover.

6/10 Okay

peter

Located next to nightclubs. Very small and stuffy room. Tv reception was terrible. Aircondition not very efficient. Wouldnt stay here for long period. Okay for one night stopover.

6/10 Okay

Anna Marie

Travelled with family
Disliked: Amenities, property conditions & facilities
Didnt sleep well, you can hear the music from the bars outside until 2am. Rooms are not maintained,especially the bathroom. No elevator, you have to purchase the internet connection, as well as the television shows.
Stayed 2 nights in Jan 2024

6/10 Okay

Emily

Travelled with family
Stayed 4 nights in Jan 2024

8/10 Good

Madhur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and room was perfectly clean . I enjoyed my stay and felt safe and relaxed .
Stayed 1 night in Jan 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Semisi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, very nice and tidy and staff were very friendly. Will book again in the future :).
Stayed 1 night in Jan 2024

2/10 Terrible

Kaustubh

Disliked: Cleanliness, staff & service, property conditions & facilities
Room very untidy, restaurant food was very bad, no wifi ( even paid)
Stayed 1 night in Jan 2024

2/10 Terrible

Maukakala

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the unlimited time for swimming pool. My bedroom appear tidy and need however the cockroach in the toilet and sink is unbelievable! Towels appear clean but stain on towels put me off to use it. Limited access to kitchen eg fork and knife Unable to use outside facility to enjoy food from family and visitors. I been told to stay in my bedroom This facility spoil my holiday and I never used this or recommended to any human. This is one of the worse holiday I ever experience
Stayed 5 nights in Dec 2023

10/10 Excellent

Simione

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environmental
Stayed 1 night in Dec 2023

2/10 Terrible

Arvinan

Stayed 1 night in Dec 2023

10/10 Excellent

Jope

Stayed 2 nights in Dec 2023

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness
This is a great place for a stop-over from the airport. The continental breakfast was good. However, if you are looking to do much outside of the hotel, the location leaves a bit to be desired. Bed was comfortable, room was clean, shower had good pressure.
Stayed 1 night in Dec 2023

6/10 Okay

Kalesita

Stayed 4 nights in Dec 2023

10/10 Excellent

Richard Garande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Xumei

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are nice and helpful. It’s small but location is good. No view but convenient as it is close to restaurants and supermarket. And there is a nice pool too. Also night clubs are in the neighbourhood. But the hotel itself needs some renovation, especially the bathroom and the shower. It’s very hard to turn off the water tightly enough so there is always water dripping off. And the shower cabinet also may have a leakage as the floor is always wet… needed to change room which were done pretty easily after the staff checked these problems
Stayed 4 nights in Dec 2023

6/10 Okay

Angeline Reena

Travelled with family
Disliked: Staff & service
Bathroom Shower was good condition
Stayed 1 night in Dec 2023

8/10 Good

Marisi

Stayed 1 night in Nov 2023

2/10 Terrible

Harieta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Kamlesh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night, we had bed bugs. Got bitten. Was moved to another room. Couldn't sleep whole night. Walked away the next day to another hotel. This hotel should not be marketed as all. I just walked away even though I had paid for stay in advance/non-refundable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hariprasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved to three different unit with luggage, but saw 4, the first room what we had there were lots of small Cockroaches on the kitchen sink we stayed in that unit for 1 night. It was too many so we made a complaint to the reception and we moved to another unit, same problem having Cockroaches on the kitchen sink, and moved to another unit after sometime we found there is a big leakage in the air conditioner and water was dripping from Ac, and the room was flooded so we moved again in the same night we moved to a another room there the bathroom was fully flooded with water leaking from the shower floor and collects in the bathroom floor and no were to drain. We were there for 4 nights. The Hotel, The pick up - drop off, the Staff and everything was excellent and the Breakfast was very good but they should have different menu every day. We had same breakfast, for 4 days. Weetbix, banana, pineapple, Orange Juice, bread butter and Jam, Corn flakes, Tea, Coffee. All Good. The only problem is, they need some maintenance, and PEST CONTROL is must.
Stayed 4 nights in Nov 2023

8/10 Good

Marisi

Stayed 1 night in Nov 2023

6/10 Okay

Joan

Travelled with partner
Disliked: Staff & service, amenities
Booked and was charged for a Delux room but was given a standard room. Book the Delux as it was advertised as wheelchair accessible. It was a struggle to move in the standard room and I couldn't access the bathroom. On arrival was told credit cards couldn't be used as the staff member who processes the payments was on medical leave. Don't think I will stay there again after this experience.
Stayed 4 nights in Oct 2023

6/10 Okay

Rodney

Travelled with family
Disliked: Property conditions & facilities
A/C needs upgrading Noisy environment If you need cheap rooms it's here
Stayed 1 night in Oct 2023

6/10 Okay

Tanya

Travelled with group
Liked: Staff & service, amenities
The bathroom shower is running slow on room 222 and at least put some spoons to eat and cups and also I bought this room online for 51$ and when I went to book I saw 101$ on the receipt…so I’m confused??? Where my money went? I think that’s all
Stayed 1 night in Nov 2023

10/10 Excellent

ABIMBOLA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were nice and supportive and very friendly I would recommend it
Stayed 1 night in Nov 2023

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Capricorn please get wifi
No free wifi, the bathroom is old and the tub was not clean. It was very noisy through the night.
Stayed 2 nights in Oct 2023

6/10 Okay

Mukesh

Stayed 1 night in Oct 2023

6/10 Okay

Mahendra

Travelled with partner
Car park and bathrooms needs renovation
Stayed 5 nights in Oct 2023

10/10 Excellent

Rafoi

Travelled with partner
Liked: Cleanliness, staff & service
I recently had the pleasure of staying at the Capricorn International Hotel, and I must say that it exceeded my expectations in every way. From the very beginning, my experience was nothing short of exceptional. First and foremost, the pricing at Capricorn International Hotel is incredibly reasonable. I was pleasantly surprised to find such high-quality accommodations at such a budget-friendly rate. It allowed me to enjoy a comfortable and luxurious stay without breaking the bank, which is a rarity in the world of hospitality. The environment at the hotel is absolutely fantastic. The moment I stepped into the lobby, I was struck by the elegant decor and the warm, welcoming atmosphere. The staff at the hotel were courteous and professional, and they made sure to cater to my every need, ensuring that my stay was as pleasant as possible. The well-maintained and clean surroundings added to the overall ambiance of the hotel. My room was spacious, well-appointed, and impeccably clean. The comfortable bed provided a peaceful night's sleep, and the amenities were top-notch. The attention to detail in room cleanliness and maintenance did not go unnoticed, and I truly appreciated the effort put into ensuring a comfortable stay. One of the highlights of my stay was the on-site dining experience. The hotel's restaurant offered a diverse menu with a wide range of delicious options. I enjoyed several meals during my stay, and each one was a culinary delight. The friendly and attentive
Stayed 1 night in Oct 2023

10/10 Excellent

Ram Jan

Stayed 1 night in Oct 2023

6/10 Okay

Adrienne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023