Super friendly staff - would go out of the way to help out. Location is easy (which is a relative term in Morocco). Close to Petit Cab hangout, can tell any cab to take you to the Maison Blue or Hotel Batha and it's a few blocks away. Restaurants, pharmacy, convenience store, Meditel store are all very close. If you want to try staying in the Medina (old city), this is a good place to start. Close to the Blue Gate, Batha Museum, and the Inani Mardrassa. Terrace on the roof top is a great place to relax and see all of Fez, as well as many of the main sites from a distance (Borj Nord, Merenid ruins, several of the madrassas, the sprawling cemeteries). Stayed in the top floor; room would have a smell accumulate from the sewer, bed was super hard, I found it uncomfortable. Very clean place, very pretty - especially the courtyard. I arrived by train (14 Dh ride), but the drive out to the airport takes a good half hour. Amazing cookies at the welcome, food was consistently quite tasty, if rather limited in selection.