Note fondée sur 520 évaluations vérifiées
2,6 Propreté de la chambre
3,0 Service et personnel
2,5 Confort de la chambre
2,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Devrait demolir et refaire
Publié le 6 janv. 2017
Pour : Rien
L'endroit et tres desuet et sale. Il y avait des poils dans l'evier et les draps etaient taches
Les murs de la salle de bain sale
par un voyageur vérifié de St-Alphonse rodriguez coin joliette
hotel dégeulasse
Publié le 5 janv. 2010poussé vous de la cest pourri
par un voyageur vérifié
Publié le 13 déc. 2023
par un voyageur vérifié
Publié le 24 nov. 2023
I actually never stayed because they ripped me off. I reserved a room on the physical day of Nov.4th, @ 3:40am for Nov. 4th-5th ,got a confirmation that the reservation was for Nov. 3rd-4th. Tried calling immediately and they didn't answer until 8am.They told me I was ok and not charged yet they charged me anyways. After I disputed it they lied and said services were rendered even though I never set foot on the property BEWARE THEY ARE LIARS AND THIEVES
Commentaires de Gestion de l’hôtel
1 déc. 2023 par L Sasha -Front desk team , Gestion de l’hôtel
Hi Joseph, your review says you booked on 11/4 but you got confirmation saying reservation was for 11/3. This is something you need to discuss with expedia. In our system the rservation came in on 11/4 for 11/4 and marked as no show. You are correct, you did not stayed here but unlike Amazon we dont make refunds since you did not use the item (in this case you did not use our services). Please read the terms and conditios on expedia website or any other website before booking. Have a great day
par un voyageur vérifié
Need new house keeper that follows up
Publié le 31 août 2023 sur HotelsThe hotel room towels were dirty. the bed was dirty. I showed pictures and a video to the front desk staff.
Commentaires de Gestion de l’hôtel
31 août 2023 par Ruby, Gestion de l’hôtel
Dear guest, We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We will have our staff double checks our rooms prior to renting it out. Hope you give us another chance to make your stay enjoyable one.
par un voyageur vérifié
Publié le 27 août 2023
Commentaires de Gestion de l’hôtel
24 oct. 2023 par RT, Gestion de l’hôtel
Dear guest, It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future.
par un voyageur vérifié
Publié le 21 juill. 2023
We booked a room with a walk in shower. This Knights Inn did not have any rooms with a walk in shower for my wife who is in a wheelchair . The wheel chair could not go through the door into the bathroom! We want a refund to our American Express Card!
Commentaires de Gestion de l’hôtel
22 juill. 2023 par Ruby , Gestion de l’hôtel
Dear guest, we apologize for the inconvenience, but we have limited number of accessible bedrooms and we were sold out of those room types at your 9PM check in. Your reservation was for non smoking king bed only and this room type does not guarantee a walk-in shower. We have no notes from expedia or from you about the room confirmation prior to your arrival. We highly encourage you to call hotel directly to make sure which room type you are booking. Please contact expedia in regard to your inquiry since you booked through that channel. Have a pleasant day
par un voyageur vérifié
Publié le 29 mai 2023
Es UN Lugar tranquilo, limpio y seguro donde se puede descansar.
Commentaires de Gestion de l’hôtel
29 mai 2023 par Mat , Gestion de l’hôtel
Gracias por tu resena nos alegra saber que estuvo feliz con su estancia. Esperamos que haya elegido quedarse con nostros nuevamente
par un voyageur vérifié
Publié le 22 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2023 par R. B-Front desk staff , Gestion de l’hôtel
Dear guest, thank you for reviewing us. We are overjoyed to know you were happy with your stay. We hope you choose to stay with us again. Have a great day.
par un voyageur vérifié
Publié le 14 mai 2023
The bathroom was Disgusting the tube had black stuff in the grout. It was fruit flys in the room and also regular ones. Cigarette burns in the comforter.I took it as a lost and left less than 30 minutes and another thing the towels were stained
Commentaires de Gestion de l’hôtel
14 mai 2023 par R. B, Gestion de l’hôtel
We are disappointed to know you were not satisfied with your stay. We have taken your comments under consideration and will implement to make your stay better one in future. Have a great day.
