Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
72% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Needs update

Posted 13-Nov-2014
Pros: Shower
Cons: Update
Location: Lousy location
Needs update, very outdated and falling apart, curtain fixture broken, wallpaper peeling off walls
1 out of 5
by A verified travellerfrom Vermont

"Lack of Quality Inn"

Posted 22-Oct-2014
Pros: Can't think of anything polite to say
Cons: Blow it up and start over
Location: Zip at the Fairview exit
Like a trip to the Bates Motel in the Hitchcock movie - facility seemed about the same age. Yukky, smelly, dirty. First non-smoking room reeked of tobacco. Room key did not work. Long hike back to the desk for reswipe, tried another room and the key did not work again. Another long hike for reswiping. Tried the restaurant, first out of chips, then out of fries and finally we were told they were out of hamburgers. We were "out of there". Only one good thing to say - I got a refund. Try the Hampton further up I90. Thirty dollars more but the chocolate macadamia cookies in the lobby were out of this world.
1 out of 5
by A verified traveller

Dirty and noisy

Posted 19-Oct-2014
Pros: Nothing special
Cons: Remove dirty carpet and put tiles!
Location: Nothing nearby apart from the Interstate 90
I have been really disappointed by this hotel, dirty, burned carpet everywhere, smoky area even in non-smoking room,noisy rock concert all night! Food was disgusting and staff in kitchen nearly kind.
2 out of 5
by A verified travellerfrom CANADA

HOTEL IS A DUMP.

Posted 30-Sep-2014
Cons: EVERYTHING - A HUGE UPDATE WOULD BE GREAT
Location: NOTHING EVERYTHING IS CLOSED - THING TO DO IN ERIE 10 MINUTES AWAY
HALLS AND COMMON AREA'S ARE DIRTY EXCEPT FOR THE LOBBY. WATER IN BATHROOM RAN BROWN WHEN SHOWER TURNED ON. RING IN TOILET - IRON STAIN I BELIEVE. COMPLEMENTARY BREAKFAST WAS NOT EDIBLE. WHAT A RIP OFF.
4 out of 5
Recommended
for Everyone
by A verified traveller

The room was great.

Posted 15-Sep-2014
Pros: That a NICE breakfast was included
Cons: Need to update the hallways and lobby.
The hallways and lobby need to be updated. The included breakfast was very nice.
2 out of 5
by A verified travellerfrom Ontario

Not going back

Posted 10-Sep-2014
Cons: Maybe you should change the pictures on the internet very deceiving..........
Location: In the middle of nowhere, across the street was a restaurant that was closed up and covered in graffitti.
When we walked in the room smelt like urine...we sprayed hairspray all over to get the smell out. The breakfast was disgusting eggs were slimy, yuk we grabbed a coffee and left. We took a chance we will not stay there again. The bed was comfy....
2 out of 5
by A verified traveller

Clean but worn out

Posted 8-Sep-2014
Our room smelled musty, like an old camp that had been closed-up for a while But it was clean and the staff friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta

Nice Hotel

Posted 8-Sep-2014
Pros: rooms, cleanliness, breakfast.
Cons: cleaner and better smelling corridors
Location: I just stayed for night. So not a lot that I know about location. Good place to stay on the way to Niagara.
Nice rooms comfortable. Good breakfast. I had a good time with my family. The thing I didn't like was the corridors didn't smell nice.
1 out of 5
by A verified traveller

Posted 4-Sep-2014
The staff was not helpful and seemed like they didn't know their job and what it entails I will never go back to that hotel they failed to check me out and I was charged another night no refunds...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Away from the big city.

Posted 3-Sep-2014
Pros: The room was large, with a comfy bed and flat screen TV.
Cons: The washroom needed some renovation and the continental breakfast was hard to navigate.
Location: Presque Isle has an awesome beech and a lot of fun things to do. Also the shopping at nearby Millcreek Mall is great. Great r-rants on Peach st.
My wife and I really liked it. The staff was very accommodating. The room was great. Only the breakfast was not the greatest.