Dear Christian,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about the condition of the room. Renovations are in process, and we'll keep your comments in mind. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.

Dear Paula,We're delighted you enjoyed our excellent service and trust you had the comfortable, welcoming experience we are known for. Please return to Woodcliff Hotel and Spa soon for another fantastic time.

Dear Ashanti,It was a pleasure to have you as our guest at Horizons Bar and Lounge, and we are delighted you enjoyed your dining experience. We look forward to welcoming you back the next time you are traveling back this way.

Dear Jennifer, Thank you for choosing Woodcliff Hotel and Spa for your recent stay. We're delighted to hear that our team consistently impresses and that our weekend bands add to the enjoyment of your visits. We also appreciate your feedback regarding our property and rooms; rest assured, we are always looking for ways to enhance our guest experience. Your loyalty is greatly valued, and we look forward to welcoming you back again.

Dear Joseph,We're delighted you enjoyed your stay at Woodcliff Hotel and Spa, and we look forward to your next visit.

Dear Kevin, Thank you so much for choosing Woodcliff Hotel and Spa. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our fresh take on hospitality. We hope you'll consider joining us again on your next trip to the area; it was a genuine pleasure hosting you.

Dear Lidiia,The views of Rochester are unbeatable, and we are delighted that you could enjoy them from the comfort of your room. Thank you for choosing to stay with us. It would be an honor and a pleasure to host you again at Woodcliff Hotel and Spa. You can count on us for a top-notch experience.

Dear Ashley, Thank you for making us your home-away-from-home! We're thrilled to hear you enjoyed our suites and the breathtaking views from our restaurant. Our mixologists take great pride in crafting memorable cocktails for all of our guests. We look forward to hosting you again soon.

Dear Sara,Thank you for choosing Woodcliff Hotel and Spa and for sharing your lovely five-star review. We are delighted our wonderful spa and delicious dishes were just what you needed for a great getaway. It would be a pleasure to welcome you back, so please revisit us for an experience that is nothing short of exceptional.

Dear Gail,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team and impeccable accommodations helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!

Dear Lilianna,We apologize for any issue you had with your reservation and third-party add-ons. While our team does its best to accommodate guest requests, please know that this is subject to availability. If you have questions about what benefits were applied to your reservation, we encourage you to reach out to the third-party site you used for your reservation as they would be best equipped to assist you. We are pleased you chose to celebrate with us, and we appreciate you reaching out. Safe travels, and we hope to improve upon your perceptions during a future stay.

Dear Keiara,Thank you for being our guest and sharing your feedback. Please know that we pride ourselves on our top-notch accommodations and wonderful service, so we apologize that you had a couple of concerns during your stay. That said, we are delighted that you enjoyed the beauty of our hotel and your stay overall. We look forward to welcoming you back and impressing you further.

Dear Tara,Thank you for your stay with us as well as for taking the time to give us feedback on your experience. While we are happy you enjoyed our hotel overall, we are sorry for the unfortunate and out-of-the-ordinary issues with the hot water. We work hard every day to ensure that each guest has the best possible experience and are sorry this was not the case with your stay. We are looking into the situation you mentioned to ensure we do better going forward. It's our hope we have another opportunity to impress you in the future.

Dear David,Thank you for your five-star review! We are excited you had a great experience at Woodcliff Hotel and Spa, and we look forward to seeing you again.

Dear Elsa,We were honored to have had you stay with us at Woodcliff Hotel and Spa. Thanks for highlighting our relaxing spa and friendly team. Whenever you are in Fairport next time, please visit us again!

Dear Owen,Now, that's a review we love to see! Thank you for choosing Woodcliff Hotel and Spa and sharing your kind comment. Our team works hard to ensure we exceed our guest's expectations, so they will be delighted to know we hit the mark. We look forward to welcoming you back whenever you're looking for another memorable getaway.

Dear Tracey,Thank you! It was a delight to have you as our guest at Woodcliff Hotel and Spa and we are thrilled you had such a lovely visit. Your kind words about our wonderful team and delicious food are truly appreciated and will be shared with the team. We look forward to welcoming you back again soon.

Thank you! There's no greater compliment than knowing we are your favorite place! We look forward to welcoming you back to Woodcliff Hotel and Spa for many more years to come.

Dear Philip,It was such a pleasure to welcome you to Woodcliff Hotel and Spa! Thank you so much for your kind words about our lovely hotel and idyllic setting. We appreciate your perfect rating, and we hope to welcome you back soon.

Dear Kristine,Thanks for your compliments and for staying with us at Woodcliff Hotel and Spa! We are pleased with our relaxing spa and delicious food added to your experience. Again, we appreciate your comments and want to invite you back anytime for another fantastic stay.

Dear Matt,Thank you for choosing Woodcliff Hotel and Spa! Our team is delighted you had an excellent stay with us during your recent visit. It was our pleasure to host you, and we hope to see you again for another memorable experience!

Dear Yalitza,Thank you for sharing your experience. We're sorry to hear about your inconvenience with the hot tub access. Ensuring all our guests have an enjoyable and comfortable experience is important to us. We'll take your feedback into consideration to better manage the use of our facilities. We hope to have the opportunity to provide a more satisfying experience on your next visit.

Dear Jacquis,Thank you for choosing Woodcliff Hotel and Spa. Our team is dedicated to ensuring our guests have a memorable stay, and your positive comments are a testament to their efforts. It was a pleasure to host you, and we look forward to welcoming you back to Woodcliff Hotel and Spa for another excellent visit.

Dear Jennifer,Your high rating means the world to us. We're thrilled to hear that our comfortable beds, friendly service, and tasty food all added up to an amazing stay! We hope to see you again at some point soon.

Dear Gayle,Thank you for your feedback! We're delighted you had an excellent experience at Woodcliff Hotel and Spa. It was a pleasure to host you, and our team looks forward to welcoming you back soon for another wonderful visit.

Dear Marzena,We appreciate your feedback, and we apologize for any issues with the WiFi and service. Your comments will be shared with our team for improvement. Should you be in the area again, please consider coming back to see us.

Dear Kelli,Thank you for being our guest and taking a moment to share your feedback. While we are sorry the pool didn't quite meet your expectations, we hope you had a lovely stay otherwise. We will be sure to look into the issue. We wish you happy holidays and hope to welcome you back again in the new year.

Thanks, Franklin! We're glad you had an amazing stay with us, and we hope you have the change to enjoy the green again the next time you're in town for a visit.

Dear Joel,We are thrilled to see that you enjoyed our fabulous staff. They will be elated to be recognized for their hard work. However, it seems that you were not a fan of your room. We would love to recommend trying out our Art Deco or Loft suites. We are certain they will make a positive impression. If you are ever back in the area, it would be an honor to welcome you again.

Dear Ryan,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed the view. Please come stay at Woodcliff Hotel and Spa again soon!

Dear Beth,Thank you for your kind words! We're delighted that you find Woodcliff Hotel and Spa beautiful and that our staff is attentive and friendly. Being your favorite place to stay in the Rochester area means a lot to us, and we can't wait to welcome you back for more wonderful experiences in the future.

Dear Sara,Thank you for sharing your thoughts on your recent stay. It's concerning to hear about the challenges you faced with the room heating and the unavailability of room service. We understand your expectations for a comfortable and seamless experience, especially regarding amenities. Your feedback is crucial for addressing these issues and enhancing our guest experience. We hope to have the opportunity to offer you a stay that aligns more closely with the high standards we aspire to provide.

Dear Donald,It was a pleasure hosting you at Woodcliff Hotel and Spa! We're glad you had a relaxing visit, and we look forward to seeing you again soon.

Dear Lori,Our friendly staff works hard to ensure all our guests are remembered and feel welcome, and we're glad you appreciated our efforts. It's also great to know that you enjoyed the delicious food. Please come see us again soon at Woodcliff Hotel and Spa!

Dear Gregg,We appreciate you taking the time to leave feedback about your recent stay. We’re so glad to know you had a wonderful visit with us and that we were able to meet your expectations. Thank you, and we look forward to your next stay!

Dear Iryna,It was wonderful having you as our guest recently. We are simply humbled by your kind comments about our delicious breakfast offerings, spectacular views, and the high standards of cleanliness we adhere to. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel!