Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoy our 4 days stay

Posted 7-Apr-2015
Breakfast buffet and pantry area are interesting. Kids love indoor pool. Exercise room is lean on equipment. Bathroom floor does not have the cleanliness feel. Staff is helpful. Good quiet and convenience location
3 out of 5
Recommended
for Everyone
by A verified travellerfrom oregon

Six flags visit

Posted 4-Apr-2015
Overall this was a nice hotel with great maintenance and front desk staff and we will definitely return. That being said the pool was shared with a neighboring hotel and was shut down one whole day. The room need a deep cleaning with thick dust in the bedrooms. Their "light housekeeping service" left something to be desired. They do not change sheets if you stay less than one week. My son had a terrible bloody nose one night which left blood on sheets pillow, blanket and comforter and they just made the bed with blood everywhere. We had to request new linens the next night and make it ourselves and for the next 2 days know one took the bloody linens from our room.
Comment from Hotel Management
6-Apr-2015 by Irish Kiocho, Hotel Management
Dear Guest, Thank you for the information that you have provided regarding your recent stay with us. We apologize for any inconveniences you experienced as we take these comments seriously. I'm sorry that some aspects of your stay fell below your expectations. I do hope you'll accept our sincere apologies for your experiences and give us another chance. We promise to make sure you have a remarkable stay next time. Thanks again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seoul, R.Korea

샌프란시스코 여행에도 적격인 숙소라 생각돼요!

Posted 19-Feb-2015
Pros: Suite 키친 시설 마음에 들었어요- 아침식사도 좋구요, 월-목으로 제공되고 있는 저녁도 좋네요!
Location: 나파, 소노마 가깝구- Vacaville 아울렛 가까와 좋고- 세이프웨이, 코스트코, TJ Maxx 도 바로 가까이에 있고 이 정도 거리면 샌프란시스코 여행 하기에도 나쁘지 않은 거리라 생각돼요- 새크라멘토도 가기 나쁘지 않고, 인근 도시들 여행하기 좋네요-
방과 living room이 구분된 구조가 좋았어요. 키친 시설도 괜찮고 아침식사와 월-목으로 제공되는 저녁도 좋구요 수영장, 스파도 좋았어요-,
Comment from Hotel Management
12-Mar-2015 by IrishK., Hotel Management
Dear JisunSong, Thank you for choosing the Staybridge Suites Fairfield for your recent stay! We are pleased to hear that you enjoyed our central location. We appreciate your feedback, and we hope to welcome you back in the future. Warm Regards, Director of Operations Staybridge Suites
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aust

Spacious suites, caters for travellers' needs well

Posted 25-Jan-2015
Good facilities; stayed 2 nights, room was not cleaned during that time.
Comment from Hotel Management
12-Mar-2015 by irishk., Hotel Management
Thank you so much Mym for giving us a 5 star review. I do want to apologize about your room not getting any cleaning service. I will definitely look into this and make sure that this does not happen again. I am truly sorry and thankful for the 5 star review. We ope to see you again when you come back in the area.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Rude check in person

Posted 17-Jan-2015 on Hotels.com
The gal that checked me is was very rude and was inappropriate. The room was fine.
Comment from Hotel Management
4-Apr-2015 by Guest Services Lead, Hotel Management
Dear Guest, I would like to sincerely apologize for the inappropriate behavior of the person who checked you in. I do not tolerate this kind of attitude and please be rest assured that this feedback is already forwarded to all the managers and we will definitely do something about it. Thank you so much for your review and we hope you will still give us another chance and come back here.
5 out of 5
Recommended
for Families
by A verified traveller

Staycation with the kiddos

Posted 10-Jan-2015 on Hotels.com
Great hotel for an overnight stay with the kids so that we'd be close to the Jelly Belly Factory the next day! Safeway conveniently located down the street so you can get last minute snacks to fill up the fridge!
Comment from Hotel Management
14-Mar-2015 by Guest Services Lead, Hotel Management
Dear Guest, I am so glad to hear that you and your kids had a great time staying with us. We love that you were able to enjoy the Jelly Belly Factory and our convenient location. Thank you very much for choosing the Staybridge Suites Fairfield, we hope to see you again soon!
4 out of 5
Recommended
for Couples
by Monafrom Åstorp

Servicekvalitet

Posted 8-Jan-2015 on Hotels.com
Bra hotell med god frukost. Läget utmärkt för Nappaomrädet med stort vinutbudsområde.
Comment from Hotel Management
14-Mar-2015 by Guest Services Lead, Hotel Management
Thank you very much for taking the time in writing us a feedback. We will be looking forward to your next visit. Thanks again for staying at the Staybridge Suites Fairfield.
5 out of 5
Recommended
for Couples
by George

This traveller left a rating score only Posted 6-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Families
by mohamadfrom Portland

Five stars all the way

Posted 3-Jan-2015 on Hotels.com
One if the best hotels I ever stayed in clean comfy rooms great indoor pool for the kids only 10min away from six flags
Comment from Hotel Management
14-Mar-2015 by Guest Services Lead, Hotel Management
Thank you so much Mohammad of Portland for giving us a 5 star review! We appreciate the feedback and are thrilled that you had a wonderful stay with us. We will be looking forward to your next visit! Thank you for staying at the Staybridge Suites Fairfield.
5 out of 5
Recommended
for Families
by Glennfrom Brisbane Australia

Extremely impressed

Posted 3-Jan-2015 on Hotels.com
Extremely impressed; 2 of our 42 nights away spent here, and was our favourite - even over our cruise ships. Managers relaxing daily beer hours a welcome surprise.
Comment from Hotel Management
7-Mar-2015 by Guest Services Lead, Hotel Management
Dear Glenn, Wow thank you so much for your fantastic review! We are so delighted to hear that we were able to give you exemplary service and that we topped off as your favorite! Thank you so much we are extremely happy as well to get the chance to be able to have you as our guest. Thank you so much for staying at the Staybridge Suites Fairfield.