Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2014
Everything good except the TV in the dining room was blasting and I could hear it at 5:30 am in the morning. Staff was notified and the next day the volume was turned down.
Comment from Hotel Management
24-Sep-2014 by Guest Services Lead, Hotel Management
Thank you so much for writing us a feedback. I apologize for the inconvenience this may have caused you, I remember talking to you that morning and I made sure that it doesn't happen anymore. It was really good that you did not experience the same issue the next day. Letting the Front Desk know about a problem really helps resolve issues. We appreciate your feedback and thank you for choosing Staybridge Suite Fairfield.
4 out of 5
Recommended
for Couples
by A verified traveller from Denver, CO

Convenient but far

Posted 12-Aug-2014
Pros: The breakfast is good, and hot food options change each day. Staff was friendly. They have free dinner.
Cons: The gym equipment. Loud doors.
Location: The drive to Napa and Sonoma isn't far, but watch out for weekday traffic
Our stay was pretty good. We had a queen suite which had a couch and a large bathroom, and a small kitchenette (fridge, stove, dishwasher, no oven). The gym was a little disappointing- no mats for exercising, so you're on the floor which is not the most comfortable place, the carpet isn't great. Staff was very friendly and had good tips for local hiking. .
Comment from Hotel Management
14-Aug-2014 by Guest Services Lead, Hotel Management
Hi Erin of Denver, CO! Thank you so much for taking the time in writing us a 4 star review! We apologize that we fell short on your expectation with regards to our 24 hour fitness room facility. We do appreciate your feedback and we are hoping to seeing you back here at our hotel. Again, thank you so much!
5 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, WA

Very nice hotel!

Posted 9-Aug-2014
Fantastic stay! We arrived late and were greeted by a very pleasant desk attendant. It was a beautiful time at a great facility.
Comment from Hotel Management
12-Aug-2014 by Guest Services Lead, Hotel Management
Dear Shannon of Tacoma, WA, I am very pleased to see the 5 star review you gave us, I really appreciate your feedback, thank you so much! The Front Desk Agent who checked you in will be very happy when I share this with her. Again, thank you so much and we are looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

clean and comfortable of room

Posted 27-Jul-2014
Pros: friendly staff
Cons: Elevator !!!!!
Overall it was a nice experience to stay at this hotel. Size of the room is comfortable and clean.
Comment from Hotel Management
3-Aug-2014 by Guest Services Lead, Hotel Management
Hi Carol of Los Angeles, thank you very much for your review, we appreciate your feedback and we are looking forward to seeing you at our hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for business or vacation

Posted 14-Jul-2014
Pros: Clean, comfortable, kitchen facilities, quiet.
Great place; close to restaurants, grocery store, etc.
Comment from Hotel Management
17-Jul-2014 by Guest Services Lead, Hotel Management
Thank you Maggie for taking the time to write a review for Staybridge Suites Fairfield/Napa. We are thrilled to know that you loved our location and that you value our facilities and amenities. We appreciate your feedback, thank you so much and we hope to see you again when you're back in the area.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 25-Jun-2014 on Hotels.com
Quiet location but close to many shops and restaurants. Room and hotel very clean.
Comment from Hotel Management
30-Aug-2014 by Guest Services Lead, Hotel Management
Thank you for taking the time to write us a review, we are glad that you appreciate the rooms and the cleanliness of the hotel. I'm delighted that you were able to take advantage of the shops and restaurants nearby. Thank you again and we hope to see you when you get back in the area.
5 out of 5
Recommended
by soaps from santa rosa, ca

Best Hotel

Posted 24-Jun-2014 on Hotels.com
Staybridge was kind enough to give our party a complimentary upgrade to a 2 bedroom suite. They went above and beyond and it showed. Everyone we came in contact with was pleasant and hospitable. Rooms were clean and luxurious. We LOVED our stay there and would book again with them in a heartbeat! I am so glad an establishment like yours exists. Excellent!
Comment from Hotel Management
30-Aug-2014 by Guest Services Lead, Hotel Management
We are so pleased that you enjoyed your stay here at Staybridge Suites Fairfield/Napa! Thank you for writing an awesome review about our hotel! We try to do everything for our guests' satisfaction and comfort so thank you for acknowledging our service. We are happy to have guests like you and we are looking forward to seeing you again in our hotel!
5 out of 5
Recommended
for Couples
by Kiwi Lass from New Zealand

So good we stayed extra nights

Posted 23-Jun-2014 on Hotels.com
We really enjoyed staying here. The staff are all really friendly and helpful. The room is nicely laid out and very comfortable. Whilst you are about 30 minutes from the Napa and Sonoma wineries it is an easy drive. The breakfasts and evening snacks were good.
Comment from Hotel Management
30-Aug-2014 by Guest Services Lead, Hotel Management
Hi Kiwi Lass, thank you so much for taking the time to write a review about our hotel. I am happy to know that you were able to take advantage of our great location and that you loved our staff and our rooms! We appreciate that you value everything that we have to offer, we are really looking forward to seeing you again!
5 out of 5
Recommended
by Joyce from Los Angeles

Good hotel

Posted 19-Jun-2014 on Hotels.com
The hotel is awesome. Originial, I booked one room with two queen bed. But the hotel upgraded me to a suite with two bedroom with the same price. The hotel is very clean, service is perfect.. Total worth the price to stay! strong recommend!!!
Comment from Hotel Management
30-Aug-2014 by Guest Services Lead, Hotel Management
Thank you so much Joyce for your wonderful review, I'm glad that you loved the upgraded room we gave you and that the service met your expectations. We hope to see you again on your next visit!
5 out of 5
Recommended
for Everyone
by Lou from Las Vegas, NV

Spacious, Clean Rooms

Posted 16-Jun-2014
Pros: Free parking, free breakfast, free laundry room, free wireless internet, friendly staff, comfortable bed.
Nice hotel that's within a 20 minute drive to Napa wine country. Spacious rooms, ceiling fans, refrigerator and dishwasher in room.
Comment from Hotel Management
29-Jun-2014 by Guest Services Lead, Hotel Management
Hi Lou, thanks so much for writing a good review for our hotel! We are glad that we were able to exceed your expectations from our hotel. It is really great to know that you value our rooms and location in this hotel. Looking forward to seeing you again!