Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seoul, R.Korea

샌프란시스코 여행에도 적격인 숙소라 생각돼요!

Posted 19-Feb-2015
Pros: Suite 키친 시설 마음에 들었어요- 아침식사도 좋구요, 월-목으로 제공되고 있는 저녁도 좋네요!
Location: 나파, 소노마 가깝구- Vacaville 아울렛 가까와 좋고- 세이프웨이, 코스트코, TJ Maxx 도 바로 가까이에 있고 이 정도 거리면 샌프란시스코 여행 하기에도 나쁘지 않은 거리라 생각돼요- 새크라멘토도 가기 나쁘지 않고, 인근 도시들 여행하기 좋네요-
방과 living room이 구분된 구조가 좋았어요. 키친 시설도 괜찮고 아침식사와 월-목으로 제공되는 저녁도 좋구요 수영장, 스파도 좋았어요-,
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aust

Spacious suites, caters for travellers' needs well

Posted 25-Jan-2015
Good facilities; stayed 2 nights, room was not cleaned during that time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Dec-2014
Warm inviting fragrance upon entering the hotel...friendly staff...beautiful rooms...clean...excellent breakfast
Comment from Hotel Management
2-Jan-2015 by Guest Services Lead, Hotel Management
Dear Guest, We appreciate you taking the time to forward your feedback following your recent stay at the Staybridge Suites Fairfield. We aim to provide each guest with an exemplary experience. Your feedback provided has been passed onto our leaders and will help to ensure we continue to focus on our guests experience and what we can do exceed expectations. Thank you so much for staying with us! Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sacramento, Ca

Great Accomodations!

Posted 23-Dec-2014
What's Not to Love about the Staybridge Suites in Fairfield? Free Wifi, Free Breakfast, Free Refreshments in the Welcoming and Comfortable Lobby, Indoor Pool an Jacuzzi... Not to mention Beautiful Room Accomodations and Friendly, Helpful Staff. Definitely an All-Around Five Star Experience!
Comment from Hotel Management
25-Dec-2014 by Guest Services Lead, Hotel Management
Dear Malia, What a lovely review to read on Christmas day! Thank you so much! We are so thrilled to know that you had an excellent stay with us. Thank you so much for appreciating all that we offer. Please come back again soon, we will be looking forward to that! Hope that you are having a wonderful holiday!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice, reasonable hotel.

Posted 15-Dec-2014
Pros: Very nice room. Spacious. Private. Relaxing.
Location: Very easy to find and located next to stores.
We booked a 2 bedroom suite. Upon arriving, the room was better than expected. The two bedrooms were divided by a living room and kitchen in the middle. Perfect for families traveling with children. Televisions in all rooms. Private bathroom and closet for each bedroom.
Comment from Hotel Management
17-Dec-2014 by Guest Services Lead, Hotel Management
Dear Guest, We appreciate you taking the time to forward your feedback following your recent stay. Our goal is to provide each guest with an exemplary experience. Your feedback provided has been passed onto our leaders and will help to ensure we continue to focus on our guests experience and what we can do exceed expectations. We look forward to welcoming you back again and the opportunity to be at your service when your travels bring you again to Fairfield.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ny ny

Posted 19-Nov-2014
Comfortable bed, two burner stove, full sized fridge, microwave, toaster, coffee maker, pull-out sofa. Clean room and bathroom. Breakfast was good- definitely will be filling. Pool and hot tub open until 10pm. One can easily walk to the grocery store. Napa valley about a 20 min drive (Sonoma or Alexander within 1:30). *Hotel usually recommends Sticky Rice as a restaurant --- was over priced and not the greatest... Another recommendation was for soul food... It was delicious!!! Chez soul Louisiana BBQ. Huge meal for two less than 30$- and was by far the best meal... If u like Soul Food - it's a must. It takes about a 15 min drive into Fairfield.
Comment from Hotel Management
22-Nov-2014 by Guest Services Lead, Hotel Management
Thank you very much for your recommendations! We appreciate your very detailed review and we are thrilled to hear that you loved the comforts of our rooms, the complimentary breakfast, the pool and our central location. We appreciate your feedback and we will be looking forward to your next visit.
5 out of 5
Recommended
for Families
by Carmenfrom Sacramento

Better that I expected!

Posted 18-Nov-2014 on Hotels.com
Great place to stay!
Comment from Hotel Management
24-Jan-2015 by Guest Services Lead, Hotel Management
Thank you Carmen! We are thrilled, hope to see you again soon!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Loved it!

Posted 18-Nov-2014 on Hotels.com
Amazing!
Comment from Hotel Management
24-Jan-2015 by Guest Services Lead, Hotel Management
Thank you so much! We appreciate you! 'Til next time!
5 out of 5
Recommended
by karenfrom Tujunga

Posted 23-Oct-2014 on Hotels.com
this hotel was everything and more than we expected, The room was great & roomy. I would recommend this hotel to anyone wanting to visit the Napa area.
Comment from Hotel Management
3-Jan-2015 by Guest Services Lead, Hotel Management
Dear Karen, Thank you for taking the time to review Staybridge Suites Fairfield. I am thrilled that you enjoyed your visit and found the hotel and its services and amenities to your satisfaction. Thank you so much for your recommendations and we will look forward to welcoming you back soon!
2 out of 5
by A verified traveller

Not so great.

Posted 21-Oct-2014
Started off good. Our check in was pleasant. Staff was friendly. Then we got upstairs...key did not work properly (during the entire stay we had to ask for new keys 4 times!) Room was in decent condition but the bathroom was not very clean and our bed was horrible. The pillows were like cotton balls thrown into a pillow case. The following morning we went down for breakfast and it was disgusting. Not clean and flys roaming around the fruit. Coffee was empty and food served for breakfast was not very good quality. Staff was as helpful as they could be with what they had to work with.
Comment from Hotel Management
25-Oct-2014 by Guest Services Lead, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with the travel community. I am extremely disappointed to hear of your experience as it is very uncharacteristic of the service we are known for. Our goal is to exceed the expectations of all our guests but it is clear that we failed to accomplish this during your stay with us. Please be rest assured that these concerns are already being addressed. again, I am truly sorry for the inconvenience this had brought you and we hope that you will still give us another chance. We will be looking forward to your next visit.