Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Lots of noise

Posted 28-Jun-2015
Pros: The full hot breakfast, pool, and all other amenities are excellent.
Cons: Beds could be newer.
The walls and separation between rooms and halls is not exactly thick. If you don't want to hear guests above you, below you, or next to you then stay at other hotels. We were at this hotel for 7 nights and didn't have 1 of them without being woken up by other guests or staff in hallways or in other rooms surrounding us!
Comment from Hotel Management
7-Jul-2015 by Irish Kiocho, Hotel Management
Dear Guest, I appreciate you sharing your feedback with us. I'm disappointed to hear that you did not enjoy your stay and I wish you hadn't walked away with such a negative impression and giving us a chance to offer you a room move. Please accept my sincere apologies and I hope you'll give us the opportunity to offer you a more memorable and favorable experience in the future. Sincerely, Irish Kiocho Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, Ca

Home away from home.

Posted 3-Jun-2015
Awesome hotel for families! I stayed here for 2 nights with my 4 kids. The room was clean and comfortable. The staff were friendly and attentive. The reasons I chose this hotel was the in room kitchen, indoor heated pool and free breakfast buffet. While staying here we discovered the complementary laundry facilities which was a bonus! (Don't forget to bring detergent). The hotel is located near a shopping center which is a plus. We look forward to staying here again soon.
Comment from Hotel Management
6-Jun-2015 by Eliana Morales,, Hotel Management
Dear Guest, Thank you for staying at the Staybridge Suites! We truly appreciate your 5-star review. We're happy to be your home away from home and are pleased you found our hotel and all our amenities accommodating. We can't wait to welcome you back!
2 out of 5
Recommended
for Families
by A verified traveller

Spring Break 2015

Posted 12-Apr-2015 on Hotels
This is a nice place to stay if you have no kids, elderly and don't use washcloths. We took our grandkids age 3 and 11. When we checked into the hotel we had to sign an agreement that we would not make noise. They placed us on the 2nd floor (our other option was 3rd floor). We rented movies every night to make sure the kids were quiet. At the end of the one movie they were dancing (no more than 5 minutes) and we got a call stating there was jumping sounds that were bothering the people below. Oh I forgot to mention it was about 8:00 pm. Every hotel I have ever stayed at quiet time starts at 10:00. They ran out of washcloths the one day so we had to wait to take a shower. On a positive note the staff were nice and the location was great.
Comment from Hotel Management
27-Jun-2015 by Guest Services Lead, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. I'm happy to hear that you enjoyed the well-appointed accommodations and service you received from our staff. On the other hand, I do apologize for the shortcomings you described. I'm sorry that you were disappointed with the noise policy we have at the hotel. I would also like to apologize for the impression you received with regards to our washcloths. Please know that we do have wash cloths and we will be talking to our laundry staff to ask why this had happened. I hope that these shortcomings don't deter you from staying with us again. We'd love to offer you a more memorable and favorable stay in the future. Warm regards, Irish Kiocho Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoy our 4 days stay

Posted 7-Apr-2015
Breakfast buffet and pantry area are interesting. Kids love indoor pool. Exercise room is lean on equipment. Bathroom floor does not have the cleanliness feel. Staff is helpful. Good quiet and convenience location
Comment from Hotel Management
21-Apr-2015 by Irish Kiocho Director of Operations, Hotel Management
Dear Guest, Thank you so much for your wonderful 4 star review and recommendations. I am so happy to hear that we were able to offer you a favorable experience. It's a pleasure to hear that you enjoyed the service you received from our staff, the well-appointed accommodations, and our convenient location. Again, thank you for staying with us and we hope to see you soon again. Warm regards,
5 out of 5
Recommended
for Families
by A verified traveller

a quick getaway

Posted 6-Apr-2015 on Hotels
We enjoyed it a lot. Like the breakfast and light dinner.
Comment from Hotel Management
6-Jun-2015 by Guest Services Lead, Hotel Management
Thank you very much for staying with us and for taking the time to send us your feedback. We appreciate it so much! Looking forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Six flags visit

Posted 4-Apr-2015
Overall this was a nice hotel with great maintenance and front desk staff and we will definitely return. That being said the pool was shared with a neighboring hotel and was shut down one whole day. The room need a deep cleaning with thick dust in the bedrooms. Their "light housekeeping service" left something to be desired. They do not change sheets if you stay less than one week. My son had a terrible bloody nose one night which left blood on sheets pillow, blanket and comforter and they just made the bed with blood everywhere. We had to request new linens the next night and make it ourselves and for the next 2 days know one took the bloody linens from our room.
Comment from Hotel Management
6-Apr-2015 by Irish Kiocho, Hotel Management
Dear Guest, Thank you for the information that you have provided regarding your recent stay with us. We apologize for any inconveniences you experienced as we take these comments seriously. I'm sorry that some aspects of your stay fell below your expectations. I do hope you'll accept our sincere apologies for your experiences and give us another chance. We promise to make sure you have a remarkable stay next time. Thanks again for staying with us.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 2-Apr-2015 on Hotels
5 out of 5
Recommended
for Families
by Aleksandr from Santa Clara, CA

Two rooms rule!

Posted 15-Mar-2015 on Hotels
It is nice to have two rooms in a single suite. Good solution for cheap travelling when two bedrooms are needed. Not very convenient to have a restroom accessible through one of them though. I wish the breakfast was a little bit better.
Comment from Hotel Management
23-May-2015 by Guest Services Lead, Hotel Management
Dear Aleksandr, Thank you very much for the 5 star review. We are so glad that you enjoyed your one-bedroom suite accommodation at the Staybridge Suites Fairfield. We have a bigger room than what you had, it's a two-bedroom suite and that one has two separate bathrooms. More room for everyone and more privacy! I'm sorry our complimentary breakfast did not exceed your expectation but thank you for your feedback as this helps us improve our performance and service. We hope to see you again soon. Please let us know when you are back in the area.
5 out of 5
Recommended
for Couples
by alfonso

This traveller left a rating score only Posted 2-Mar-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Seoul, R.Korea

샌프란시스코 여행에도 적격인 숙소라 생각돼요!

Posted 19-Feb-2015
Pros: Suite 키친 시설 마음에 들었어요- 아침식사도 좋구요, 월-목으로 제공되고 있는 저녁도 좋네요!
Location: 나파, 소노마 가깝구- Vacaville 아울렛 가까와 좋고- 세이프웨이, 코스트코, TJ Maxx 도 바로 가까이에 있고 이 정도 거리면 샌프란시스코 여행 하기에도 나쁘지 않은 거리라 생각돼요- 새크라멘토도 가기 나쁘지 않고, 인근 도시들 여행하기 좋네요-
방과 living room이 구분된 구조가 좋았어요. 키친 시설도 괜찮고 아침식사와 월-목으로 제공되는 저녁도 좋구요 수영장, 스파도 좋았어요-,
Comment from Hotel Management
12-Mar-2015 by IrishK., Hotel Management
Dear JisunSong, Thank you for choosing the Staybridge Suites Fairfield for your recent stay! We are pleased to hear that you enjoyed our central location. We appreciate your feedback, and we hope to welcome you back in the future. Warm Regards, Director of Operations Staybridge Suites