Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aust

Spacious suites, caters for travellers' needs well

Posted 25-Jan-2015
Good facilities; stayed 2 nights, room was not cleaned during that time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Dec-2014
Warm inviting fragrance upon entering the hotel...friendly staff...beautiful rooms...clean...excellent breakfast
Comment from Hotel Management
2-Jan-2015 by Guest Services Lead, Hotel Management
Dear Guest, We appreciate you taking the time to forward your feedback following your recent stay at the Staybridge Suites Fairfield. We aim to provide each guest with an exemplary experience. Your feedback provided has been passed onto our leaders and will help to ensure we continue to focus on our guests experience and what we can do exceed expectations. Thank you so much for staying with us! Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sacramento, Ca

Great Accomodations!

Posted 23-Dec-2014
What's Not to Love about the Staybridge Suites in Fairfield? Free Wifi, Free Breakfast, Free Refreshments in the Welcoming and Comfortable Lobby, Indoor Pool an Jacuzzi... Not to mention Beautiful Room Accomodations and Friendly, Helpful Staff. Definitely an All-Around Five Star Experience!
Comment from Hotel Management
25-Dec-2014 by Guest Services Lead, Hotel Management
Dear Malia, What a lovely review to read on Christmas day! Thank you so much! We are so thrilled to know that you had an excellent stay with us. Thank you so much for appreciating all that we offer. Please come back again soon, we will be looking forward to that! Hope that you are having a wonderful holiday!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice, reasonable hotel.

Posted 15-Dec-2014
Pros: Very nice room. Spacious. Private. Relaxing.
Location: Very easy to find and located next to stores.
We booked a 2 bedroom suite. Upon arriving, the room was better than expected. The two bedrooms were divided by a living room and kitchen in the middle. Perfect for families traveling with children. Televisions in all rooms. Private bathroom and closet for each bedroom.
Comment from Hotel Management
17-Dec-2014 by Guest Services Lead, Hotel Management
Dear Guest, We appreciate you taking the time to forward your feedback following your recent stay. Our goal is to provide each guest with an exemplary experience. Your feedback provided has been passed onto our leaders and will help to ensure we continue to focus on our guests experience and what we can do exceed expectations. We look forward to welcoming you back again and the opportunity to be at your service when your travels bring you again to Fairfield.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ny ny

Posted 19-Nov-2014
Comfortable bed, two burner stove, full sized fridge, microwave, toaster, coffee maker, pull-out sofa. Clean room and bathroom. Breakfast was good- definitely will be filling. Pool and hot tub open until 10pm. One can easily walk to the grocery store. Napa valley about a 20 min drive (Sonoma or Alexander within 1:30). *Hotel usually recommends Sticky Rice as a restaurant --- was over priced and not the greatest... Another recommendation was for soul food... It was delicious!!! Chez soul Louisiana BBQ. Huge meal for two less than 30$- and was by far the best meal... If u like Soul Food - it's a must. It takes about a 15 min drive into Fairfield.
Comment from Hotel Management
22-Nov-2014 by Guest Services Lead, Hotel Management
Thank you very much for your recommendations! We appreciate your very detailed review and we are thrilled to hear that you loved the comforts of our rooms, the complimentary breakfast, the pool and our central location. We appreciate your feedback and we will be looking forward to your next visit.
5 out of 5
Recommended
by karenfrom Tujunga

Posted 23-Oct-2014 on Hotels.com
this hotel was everything and more than we expected, The room was great & roomy. I would recommend this hotel to anyone wanting to visit the Napa area.
Comment from Hotel Management
3-Jan-2015 by Guest Services Lead, Hotel Management
Dear Karen, Thank you for taking the time to review Staybridge Suites Fairfield. I am thrilled that you enjoyed your visit and found the hotel and its services and amenities to your satisfaction. Thank you so much for your recommendations and we will look forward to welcoming you back soon!
2 out of 5
by A verified traveller

Not so great.

Posted 21-Oct-2014
Started off good. Our check in was pleasant. Staff was friendly. Then we got upstairs...key did not work properly (during the entire stay we had to ask for new keys 4 times!) Room was in decent condition but the bathroom was not very clean and our bed was horrible. The pillows were like cotton balls thrown into a pillow case. The following morning we went down for breakfast and it was disgusting. Not clean and flys roaming around the fruit. Coffee was empty and food served for breakfast was not very good quality. Staff was as helpful as they could be with what they had to work with.
Comment from Hotel Management
25-Oct-2014 by Guest Services Lead, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with the travel community. I am extremely disappointed to hear of your experience as it is very uncharacteristic of the service we are known for. Our goal is to exceed the expectations of all our guests but it is clear that we failed to accomplish this during your stay with us. Please be rest assured that these concerns are already being addressed. again, I am truly sorry for the inconvenience this had brought you and we hope that you will still give us another chance. We will be looking forward to your next visit.
5 out of 5
Recommended
by Domini Maffei Schmidfrom Fairfield, CA

Great pre-wedding day hotel

Posted 20-Oct-2014 on Hotels.com
I booked this hotel for my bridesmaids and myself to spend the night before my wedding. It was a wonderful, well equipped, very big room ( they upgraded us to a two bedroom suite !) Terrific staff, lots of breakfast choices in the morning, and really, really comfortable beds. It was perfect for us. Thank you to general manager Tomassi for great accommodations and service.
Comment from Hotel Management
3-Jan-2015 by Guest Services Lead, Hotel Management
Dear Domini Maffei Schmid, Thank you for your fabulous review of the Staybridge Suites Fairfield. I am so delighted that you and your bridesmaids enjoyed your stay, we are pleased to be a part of this special occasion for you. We appreciate your feedback and the General Manager sends her regards to you. Again, thank you so much for staying with us and we are looking forward to your next visit.
4 out of 5
Recommended
for Business Travellers
by Kylefrom Atlanta, GA

Great Hotel

Posted 20-Oct-2014 on Hotels.com
I really enjoyed this property. The staff was extremely friendly and helpful. The rooms are big and clean. Great pool and hot tub. Not a whole lot to do in the surrounding area but the staff was able to recommend a great spot for dinner. Excellent breakfast. Bummed I was there over the weekend and didn't get to enjoy the hospitality hour.
Comment from Hotel Management
3-Jan-2015 by Guest Services Lead, Hotel Management
Thank you Kyle of Atlanta, GA for taking the time to review our hotel. I am thrilled that you found the services and amenities offered to be of good value and quality. The entire team strives to exceed the expectations of our guests and I am pleased that we accomplished this during your stay with us. We will share this feedback to our whole team and we thank you for staying with us. Looking forward to your next visit.
5 out of 5
Recommended
by Jadefrom Florida

A great and relaxing trip

Posted 17-Oct-2014 on Hotels.com
Really nice place, reasonable distance from Napa, approx 20 min. Hotel had indoor pool and jacuzzi well kept. Was upgraded to king suite with kitchenette. Would recommend.
Comment from Hotel Management
3-Jan-2015 by Guest Services Lead, Hotel Management
Thank you Jade of Florida for your wonderful review and high recommendation. I am thrilled that we were able to exceed your expectations and look forward to welcoming you back during future stays, again, thank you so much for choosing Staybridge Suites Fairfield.