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Reviews of Tulalip Resort Casino

4 out of 5
Tulalip Resort Casino
10200 Quil Ceda Boulevard, Marysville, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1004 reviews" "
Rating 8 - Good. 216 out of 1004 reviews" "
Rating 6 - Okay. 40 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked there was no resort fee and wifi was free.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, freshly renovated. We were very pleased with room design.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, bed was comfortable. The bathroom was spacious and loved the 3 shower heads in the glass shower. Complimentary valet was excellent! Overall 5/5 would stay here again
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful and immaculate. Bathroom is huge and I loved the vanity.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was well prepared & very good. Staff were very helpful
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large and well appointed, bathroom was excellent. All food we had at the resort was high quality Checkin was a mess, long line with nobody really concerned about the ill equipped line area or folks waiting over 20 min to check in. They did bring water to us, but a few more people at the front desk would have helped.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We booked a room for a long planned and well needed getaway weekend. I also booked two massages at the spa on their website. When we arrived, I called the spa with a question and they told me that they see me in the system but they couldn’t find my massage reservations. No apology or explanation. I was told that next time I should call the spa after making reservations online to make sure they were there. We called the front desk to let them know about the unsatisfactory response and the response was “oh no, oh no, we will call you back to see what is happening” we never received a call back or any attempt to contact us. We encountered several staff members that were wonderful during our stay but also some folks in serious need of training in order to live up to the high levels of customer service that is claimed in their website. Upon check out, we were told our total bill was at a higher rate ($283 more than we booked through Expedia) and when we Showed them the itinerary and said that this was the cap on an overall bad experience (and proceeded to tell them about the spa, the staff and now the rate that was higher than we booked, the desk employee said she was going to talk to the supervisor) the supervisor did not come out, but rather, sent the employee back out to tell us he would take care of the charges. She meant, she was going to charge us the amount listed in our confirmation. No solution or attempt to make it right occurred. Totally disappointed.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, when we asked or needed anything from any of the staff they were very accommodating. Will definitely go back and stay again. Everything was convenient with shopping next door. Was above our expectations.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast service, clean! Reasonable prices, a lot of things to do.
Stayed 1 night in Jan 2019

10/10 Excellent

Puna, Hawai’i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a nice pool! Great Casino with lots of slots and tables, Nice buffet and restaurants to choose from. Love the location!!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These room are very spacious, clean, and up-to-date. The staff was welcoming and polite. The casino and restaurants were a bit smoky but overall, great stay.
Stayed 1 night in Jan 2019

10/10 Excellent

Shell, Idaho, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and modern and the bathroom was huge and clean with a great shower. The room service menu had some gluten free options so I was able to do in room dining. The T Spa massage was amazing and worth the time and money. We didn’t go into the casino but the pool was kid friendly. We very much enjoyed our stay and had access to everything we needed.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, clean and comfortable, and the bathroom was the same. The staff were lovely and we had a comfortable, enjoyable stay. We had a child with us so didn’t go to the casino areas but they looked good and clean. The pool was kid friendly and communication with the hotel was great. The reception staff were very professional and helpful.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staffs and great location and great facilities, amenities
Stayed 1 night in Dec 2018

10/10 Excellent

William, Marysville, Wa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here....it is wonderful! A 5star place and we live in the same town
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient to shopping and gambling without having to drive
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness & location was great! Best hotel for shopping & relaxation, with spouse or friends, as we keep coming back!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was my birthday so they gave us an upgrade. very nice room, quiet. friendly/efficient/unobtrusive staff. easy parking. shuttle to outlet mall. we seem to be developing a tradition coming every early december.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful property
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place with friendly staff. I asked questions and they were very happy to answer them. I’d highly recommend this place.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. Check in was bizarre...check in was 4:00 and there were only 2 people at the desk and over 30 people in line. We finally left after 40 minutes and returned later.
Stayed 1 night in Dec 2018

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet, the food is really good and fresh. On the down side I find the casino smokey. Please put in better ventilation or consider a no smoking policy.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Mary, Port Moody, B.C. CANADA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorated for Xmas and felt very festive. Enjoyed getting away for a night.
Stayed 1 night in Dec 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful hotel, the room was great, clean, aesthetically pleasing with an awesome bathroom.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Clean . Good staff. Nice restaurants. Variety.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but as good as the hotel was the room was even better. Never been in a nicer hotel room ... Outstanding.
Stayed 1 night in Dec 2018

6/10 Okay

Keith

Liked: Property conditions & facilities
Too much Smoke
Stayed 1 night in Dec 2018

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. So convenient to the casino. Good parking. Good food.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Nice room... Mattress to firm and pillows a bit uncomfortable.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Beautiful hotel and fantastic service! Will definitely be back!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our room, it was spacious, clean, modern and the artwork was great. We came with two small children. They loved the pool. The pools design was visually appealing. No slide. The water was a little cool. The pool appeared clean and well maintained. Room service was super quick. The food was average but did the trick. The casino is large, modern and clean. We didn’t like that smoking was allowed but I am sure this is a bonus for others. Valet was free and a nice touch. Overall we were pleasantly surprised. Shopping was right next door. We were able to meet a lot of different needs (swimming, shopping, gambling) in one destination.
Stayed 1 night in Nov 2018

8/10 Good

WING TAT

Except that the mattress is too soft.
Stayed 1 night in Nov 2018

10/10 Excellent

Marilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooms!! The club and band were awesome!! The machines quit taking tickets though around 9 or 10 so that was not fun. The smoke was pretty heavy as well.
Stayed 1 night in Nov 2018

10/10 Excellent

Rachel

Beautiful rooms, very elegant. Everything looked so pristine I actually looked up when the hotel was built. Can’t believe its 10 yrs old. Only complaint was the bed was quite hard and the pillows too flat so we didn’t sleep well at all. Shame because everything else was fantastic.
Stayed 1 night in Nov 2018