Réception

Hampton Inn Eugene – Avis

2.5 out of 5
Hampton Inn Eugene
3780 W 11th Ave, Eugene, OR

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 656 avis sur 1000." "
Note de 8 – Bien, d’après 259 avis sur 1000." "
Note de 6 – Acceptable, d’après 56 avis sur 1000." "
Note de 4 – Médiocre, d’après 12 avis sur 1000." "
Note de 2 – Terrible, d’après 17 avis sur 1000." "

9,6/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Benoit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2022
Shaun Gates a répondu le 24 avr. 2022
Dear Ted, thank you so much for your fantastic review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try to always lead with friendliness and cleanliness, and it's so good to know we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us! We can't thank you enough for the awesome rating, and we truly appreciate your time! Please feel free to reach out with any further comments about this stay, or with any other possible suggestions for the future! Take care and travel safe, we'd love to have you back! -Shaun Gates, Front Office Manager.-

10/10 – Excellent

Cathy et George, Toulouse

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bonnes prestations
Hôtel très confortable, chambre spacieuse, petit déjeuner très copieux. Personnel accueillant. Petit bémol: chambre donnant sur la ventilation de la piscine. Nuisance sonore

10/10 – Excellent

lesa

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was courteous and efficient. Room was updated and clean.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tiffany

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Joel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel, good breakfast decent area! Some questionable people near the hotel
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Katja

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked that it was close to the airport. We only stayed a very short time since we arrived late in the evening and had to leave at 5am the next morning. We'll hope to stay longer next time.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Karen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was great and accommodating loved my stay
Séjour de 1 nuit en mai 2024

8/10 – Bien

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024

8/10 – Bien

Timothy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice, clean hotel far enough away from the U of O campus to be easy to get into and close enough to be convenient.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not close to the freeway and not the most desirable part of town.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Joyce

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay and close to airport
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Judith

Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
They had a very noisy crew on the parking lot at 7:00 AM cleaning the parking lot scraping dirt and water off the pavement. My room was right above where they were making so much noise with the scraping machine and back hoes. That was a ridiculous time to start that type of project. Especially when the customers are trying to relax and sleep. The project should have been planned for later in the morning.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Jesse

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The staff was very friendly.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Cristian

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Bev

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Joyce

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay
Séjour de 1 nuit en avril 2024
Shaun G a répondu le 7 avr. 2024
Dear Joyce, Thank you SO much for your kind, excellent review! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things. Please give us a shout if there's anything else for next time! Take care and travel safe!

10/10 – Excellent

Brian

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, comfortable and friendly!
Séjour de 1 nuit en mars 2024
Shaun G a répondu le 7 avr. 2024
Dear Brian, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

James

Séjour de 1 nuit en mars 2024
Shaun G a répondu le 7 avr. 2024
Dear James, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

Keith

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything went smoothly, breakfast was good, staff was very helpful. No complaints.
Séjour de 3 nuits en mars 2024
Shaun G a répondu le 20 mars 2024
Dear Keith, thank you SO much for your kind, excellent response! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us! It's so great to have our buffet back after the pandemic, and it's great to hear you were able to find something you like and get your day started off right! Take care and travel safe, we hope to see you next time!

10/10 – Excellent

Rolando

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice front desk and room is clean and smells fresh.
Séjour de 1 nuit en mars 2024
Shaun G a répondu le 20 mars 2024
Thank you SO much for your excellent response! We try our best to always lead with cleanliness and friendliness, and it's great to hear we're on the right path! Please give us a shout if there's anything further we can do for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe!

10/10 – Excellent

Adrian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and comfortable
Séjour de 1 nuit en février 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Becki

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

GRACE, CUPERTINO

Séjour de 3 nuits en février 2024
Shaun G a répondu le 7 avr. 2024
Dear Grace, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

Robert

Séjour de 1 nuit en février 2024
Shaun G a répondu le 7 avr. 2024
Dear Robert, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

Jorge

Séjour de 1 nuit en février 2024
Shaun G a répondu le 7 avr. 2024
Dear Jorge, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

Becki

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Liz

Voyage de couple, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is a nice and clean place to stay and easy to get to all kinds of shopping and food resources. We stayed on a Friday and they were full so parking was a bit of an issue. Other than that it was nice.
Séjour de 1 nuit en février 2024
Shaun G a répondu le 12 mars 2024
Thank you so much for your kind, exceptional response! We pride ourselves in cleanliness and friendliness, and it's so great to hear we hit the mark! We love being a home away from home for all of our guests. We're so thankful to be in a great area nearby plenty of places to shop, eat, or have fun or exercise; along with the airport as well! We do know our lot can be tight, but we do have the same amount of spaces as we do rooms. We're happy to hear everything was great during your stay, let us know if there's anything else we can do for next time! Take care and travel safe!

10/10 – Excellent

tanya

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outstanding! Super clean! Beautiful staff! One of our favorite places to stay. Beats most 3 or 3 ½ star hotels.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for your kind, excellent response! Here at Hampton Inn Eugene, customer-satisfaction means everything to us, and we're so happy to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark! We know we are a Hampton but there's no reason not to give 5 star effort when we can, you deserve it! Give us a shout if there's anything for next time, we're always "all-ears." ..Take care and trave safe!

10/10 – Excellent

Lori, Belgrade

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you so much for your outstanding response! Customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to lead with friendliness and cleanliness, and it's so great to hear we hit the mark and are doing all the right things! Give us a shout if there's anything else we can do for next time, we're always "all-ears!" ..Take care and travel safe, we'd love to see you again next time you're in Eugene!

10/10 – Excellent

Henryk

Séjour de 3 nuits en janvier 2024
Shaun G a répondu le 7 avr. 2024
Dear Henryk, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 – Excellent

Christy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is so clean and close to the airport.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for your kind, fantastic response! Here at the Hampton Inn Eugene, we strive to always lead with friendliness and cleanliness, and it's great to know we're doing the right things in all the right places! We're also so thankful to be nearby to the EUG Airport, plenty of shopping and dining locations, and even some fun outdoor spots as well! We're thankful to hear you're our spot for trips through the area, and we're always "all-ears" for any ideas or suggestions for next time. Please give us a shout if there's anything else! Until then, take care and travel safe!

10/10 – Excellent

Rolando

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant uneventful
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for your great response! We try our best to lead with friendliness and cleanliness, and it's great to hear that overall it seems like you had a seemingly perfect stay! We can't thank you enough for the great response, and we're happy to hear you had a restful, quiet stay! Please give us a shout if there's anything else we can do for next time! ..Until then, take care, and travel safe!

8/10 – Bien

LUIS

Voyage en famille
Points forts : Commodités
Nice hotel.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Danielle

It was awesome!!! Friendly staff! I love that my name was displayed on the TV.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We love the Connected Room feature as well, did you know you can also log into your favorite streaming services through that as well? We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice lobby. Clean room! Friendly staff
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Pamela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Rebecka

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 – Acceptable

Kristine

Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 24 janv. 2024
Thank you so much for your response! Please feel free to give us a shout with any further info so we can try to make next time a perfect 5 out of 5! Customer-satisfaction means everything to us, and we're always looking for comments or suggestions to make next time even better. Take care and travel safe!

8/10 – Bien

Jason

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en janvier 2024
Shaun G a répondu le 24 janv. 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Annette T.

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay for Eugene Airport.
Séjour de 1 nuit en janvier 2024
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We are so thankful to be in a great spot near the airport, walking trails, and plenty of shopping and eating as well! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Confort de la chambre
Noisy, bright, and uncomfortable. I paid a premium price due to tournament weekend. It was definitely not worth it!!!
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, rooms and facilities were clean. I woke up to see I was by a creek with a walking path.
Séjour de 1 nuit en décembre 2023
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We're so blessed to be in a neighborhood with walking paths and hiking trails, plenty of shopping and eating as well, we're glad it was the right spot for your! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 – Acceptable

Benjamin

Séjour de 1 nuit en décembre 2023
Shaun G a répondu le 24 janv. 2024
Thank you so much for your response. Customer-satisfaction means everything to us here, and we're always "all-ears" for any further comments or suggestions. We'd love to make next time a perfect 5 out of 5! Take care and travel safe, we hope to see you next time!

4/10 – Médiocre

Franchesca

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Confort de la chambre
Sketchy area
The location was not in a great area. There were homeless people congregated outside in the parking lot with their car blocking the loading area. Some were sleeping in the lot with their belongings. The hotel room itself was fine and the staff very welcoming. I would choose another location based off first impressions
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Christy L

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were very friendly. They had snacks out daily and a great breakfast selection.
Séjour de 2 nuits en décembre 2023
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

8/10 – Bien

Terri

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only thing we had a problem with was the firmness of the beds. Just too hard. A pillow topper would really help.
Séjour de 2 nuits en décembre 2023
Shaun G a répondu le 12 mars 2024
Thank you so much for your honest response! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're happy to hear that overall you had a mostly enjoyable stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark on that end! We did recently replace all mattresses, so it's possible it's still holding that new-bed firmness. We do apologize that it may not have been brought to your attention, but we do indeed offer mattress toppers upon request, we just don't have them for each bed. We hope you can give us another chance next time! Take care and travel safe!

10/10 – Excellent

Joel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to airport
Séjour de 1 nuit en décembre 2023
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 – Excellent

Dylan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Always friendly staff and good breakfast. Would definitely stay again. Good location.
Séjour de 3 nuits en décembre 2023
Shaun G a répondu le 24 janv. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!