Dear Gary,Thank you for taking the time to write a review of your stay with us. I am pleased to see you appreciated our team and that you found the hotel nice and clean.We hope to see you again!Kind regards,Andra BabarelReception Manager

Thank you, Gary,For your lovely review on your recent stay with us at the County Hotel Chelmsford. We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for. We look forward to welcoming you back to the hotel soon. Kind regards, Andra BabarelReception Manager

Thank you for your rating.Without any written feedback it is challenging to know how we can improve for the future.

Thank you for your review and feedback.The hotel spent a vast amount of money refurbishing bedrooms and public areas in 2023 and we will continue to do this in 2024.Our four stars is awarded to us by both the AA and VisitEngland who are the experts.We are not a large chain or part of a franchise. We are an independent, local, family run business, so we thank you for supporting us.Thank you for the mention of our friendly, hard-working team and it is shame that is not mentioned more in your review.

Thank you, Sarah,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, Colin, For your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, David, For your lovely review on your recent stay with us at the County Hotel Chelmsford. The second floor is always calmer on our party nights and were happy to hear when you let us know you needed a calmer room we could accommodate. We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, Deborah, For your lovely review on your recent stay with us at the County Hotel Chelmsford.I am always happy to hear that the reception team was able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you for your review and thank you for supporting a local, independent, family business.

Thank you for your review.Our overnight parking charge is clearly mentioned on all reservation confirmation emails. We have reported your feedback regarding the bed to our Housekeeping Manager.

Thank you, SallyFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, Sylvia, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, AnneMarie,For your review of your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable when you upgraded to the main hotel. We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, Mark,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, N, For your review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, Geraldine, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

Thank you, Jasbir,For your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, AlisonFor your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that our reception team was able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you for your review.We have shared your feedback with our Maintenance Manager and Restaurant, Events & Banqueting Manager.Please do try us again soon. John Mills, General Manager

Thank you, Stephen,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

Thank you for supporting a local independent family business.

Thank you, VineshFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

Thank you for your review.Our car parking charge is mentioned in the booking email confirmation, on the company website and on third-party sites too.We are so sorry you missed this and was surprised on arrival.

Thank you, GhandaFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

Hello margaret, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We do hope to see you again in the future. Kind Regards,Emily & The County Hotel Team

Thank you, WayneFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

Thank you, TeresaFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

Thank you for your review.Comparing any hotel to Faulty Towers is a little bit outdated and no longer humorous or of great intellect. The TV is a smart television, which works perfectly fine but does not include Freeview channels. This is certainly mentioned within the description at the stage of booking. We are sorry you did not read the description when you booked.Each room has a water jug supplied for transfer of water from the bathroom taps to kettle. The 10 deposit is refunded once the key is returned.We are sorry you did not like the Budget Room you booked at the cheapest rate. It may be worth spending a little more next time for a Standard Room in the main hotel.Thank you for using our car park and supporting a local independent family business.

Hello Doris, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We enjoy having our regular guests back time and time again. We look forward to welcoming you again in the future. Kind Regards,Emily & The County Hotel Team

Hello Carol, Thank you for your review of your stay. Your comments have been noted and handed onto our maintenance manager. Kind regards Emily

Hello, Thank you very much for taking the time to review your stay with us.We are currently in the process of refurbishing our bedrooms, however, this is by no means an 'overnight job', nor is it a cheap project for a small independent family business.From your feedback, it seems that your stay was a success other than the decorThe hotel has a variety of bedroom types, including Standard, Plus, Premium, Junior Suite and Suite. These are sold at all different prices Please do try us again in the future.Kind Regards, The County Hotel Team

Hello Lee, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We do hope to see you again in the future. Kind Regards,The County Hotel Team

Thank you Debbie, For your comments on your recent stay with us. We are currently refurbishing our bedrooms; however, this is not an 'overnight job' nor a cheap project for a small independent family business.Kind regards Emily

Thank you, Caroline, For your comments on your recent stay with us. We are sorry to hear you experienced issues with your stay with us. We do hope you try us again in the future Kind regards Emily

Thank you, ChristineWe are sorry to hear you didn't enjoy your stay with us. We are currently in the process of redecorating our bedrooms and corridors.The hotel has a variety of bedroom types including Standard, Plus, Premium, Junior Suite, and Suite. These are sold at all different prices and can be on our 1st or 2nd floor. Please do try us again in the future.Kind Regards Emily