Exterior

Reviews of Wyndham Duisburger Hof

4 out of 5
Wyndham Duisburger Hof
Opernplatz 2, Duisburg, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 193 out of 619 reviews" "
Rating 8 - Good. 273 out of 619 reviews" "
Rating 6 - Okay. 98 out of 619 reviews" "
Rating 4 - Poor. 30 out of 619 reviews" "
Rating 2 - Terrible. 25 out of 619 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alp Cebe on Mar 13, 2024
Dear Marcelo,we appreciate your good rating. Thank you for having chosen the Wyndham Hotel Duisburger Hof. We do hope to have the opportunity of welcoming you again. with kind regards, Alp CebeFront Office Agent

6/10 Okay

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Small, hot room in good location
Good location closer to railway station. Room small and hot, couldn't change temperature on air conditioning. Also only tiny desk, difficult to work on. Very slow WiFi.
Stayed 1 night in Nov 2023
Response from Your team from Wyndham Duisburger Hof on Dec 1, 2023
Dear Nina, Thank you for giving us an excellent review.We're thrilled to hear you enjoyed our hotel's prime location, convenient for exploring the area and accessing the railway station. Our team is also delighted that you were satisfied with the service provided during your stay.Unfortunately, it seems we fell short in providing a comfortable room temperature and adequate desk space. We are sorry to hear about these aspects of your stay. Please note that while individual air conditioning controls are not available, our reception is always ready to provide extra fans upon request for added comfort. Additionally, we understand the importance of a reliable internet connection and offer free Wi-Fi throughout the hotel; we will look into the speed issue you've mentioned.We're happy you found the overall cleanliness and hotel condition to your liking, which is a testament to our staff's dedication to maintaining our high standards.We do hope to welcome you back in the future.Best wishes,Your team from Wyndham Duisburger Hof

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. And even stored our luggage as we arrived early
Stayed 1 night in Nov 2023
Response from Your team from Wyndham Duisburger Hof on Nov 29, 2023
Dear Erin, thank you for taking the time to share your experience at our hotel.We're delighted to know that our staff's dedication to service excellence made a positive impact on your stay. Our team takes great pride in offering luggage storage to accommodate early arrivals like yours, ensuring a smooth and convenient start to your visit. It's wonderful to hear that the cleanliness and condition of our hotel met your expectations, reflecting our commitment to providing a top-notch environment for our guests. The comprehensive amenities we offer are designed to cater to the needs of our guests, and it's rewarding to know they contributed to your 100% satisfaction.We look forward to the pleasure of seeing you again in the future. Kind regards,Your team from Wyndham Duisburger Hof

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good staff
Stayed 1 night in Nov 2023
Response from Your team from Wyndham Duisburger Hof on Nov 28, 2023
Dear Samuel,Thank you for such a positive review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We hope we have the pleasure of seeing you on many more occasions. Best regards,Your team from Wyndham Duisburger Hof

2/10 Terrible

Sirikwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ihr Team vom Wyndham Duisburger Hof on Nov 23, 2023
Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung.Wir lesen mit großer Sorge über Ihre Erfahrung in unserem Hotel und möchten Ihnen versichern, dass dies definitiv kein repräsentativer Eindruck unseres Standards ist. Wir werden Ihre Anmerkung bezüglich der Sauberkeit Ihres Zimmers mit unserem Reinigungspersonal besprechen und Maßnahmen zur Verbesserung der Qualität festlegen. Wir hoffen, dass Sie Ihre restliche Zeit in unserem Hotel ansonsten genossen haben.Wir freuen uns schon darauf, Sie wieder bei uns empfangen zu dürfen.Ihr Team vom Wyndham Duisburger Hof

8/10 Good

Jan Arne

Stayed 4 nights in Nov 2023
Response from Ihr Team vom Wyndham Duisburger Hof on Nov 22, 2023
Sehr geehrter Arne,vielen Dank für Ihre positive Bewertung.Mit Freude haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Es freut uns sehr, dass Sie wieder bei uns buchen würden. Bis zum nächsten Mal!Ihr Team vom Wyndham Duisburger Hof

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd clean handy in the centre.
Stayed 14 nights in Oct 2023
Response from Your team from Wyndham Duisburger Hof on Oct 17, 2023
Dear Leslie,Thank you for your positive feedback.We are delighted to hear that you found our hotel clean and conveniently located in the city center. Our team is dedicated to providing excellent service, and we are glad that you appreciated their efforts.We understand that room cleanliness is an important aspect of a comfortable stay, and we strive to maintain high standards in this area. We appreciate your feedback and will continue to work on improving our services to ensure a pleasant experience for all our guests.We hope to see you again soon.Kind regards,Your team from Wyndham Duisburger Hof

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Your team from Wyndham Duisburger Hof on Oct 12, 2023
Dear Michael,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Your team from Wyndham Duisburger Hof

6/10 Okay

JOHN, LINDENHURST

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We’ve stayed here a dozen times, and loved it, but this time it got run down.
Stayed 5 nights in Oct 2023
Response from Your team from Wyndham Duisburger Hof on Oct 11, 2023
Dear John, Thank you for your feedback.We are delighted to hear that you appreciated the cleanliness of our rooms. Our housekeeping team works diligently to maintain high standards of cleanliness for our guests' comfort. However, we are concerned to learn that you found the hotel condition and service to be lacking during this visit. As a historic hotel, we strive to preserve the charm of the late 1920s while continually updating our facilities to meet the needs of our guests. We will take your comments into consideration as we work to improve our services and amenities. We apologize for any inconvenience you may have experienced during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Your team from Wyndham Duisburger Hof

8/10 Good

Gerrit

Stayed 1 night in Aug 2023
Response from Your team from Wyndham Duisburger Hof on Sep 4, 2023
Dear Gerrit,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Your team from Wyndham Duisburger Hof

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023
Response from AC on Jul 24, 2023
Lieber Michael, ich danke Ihnen ganz herzlich für Ihre tolle Bewertung. Es freut mich sehr zu lesen, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Gerne würden wir Sie erneut bei uns begrüßen, sollte Ihr Weg Sie wieder nach Duisburg führen. Mit freundlichen Grüßen, Alp CebeEmpfangsmitarbeiter

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from FOM on Jul 15, 2023
Dear Robert,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion. Kind regardsAli GharibFront Office Manager

10/10 Excellent

Bruno Karl Josef

Stayed 1 night in Jul 2023
Response from FOM on Jul 11, 2023
Lieber Bruno Karl Josef,vielen Dank für Ihren Aufenthalt im Wyndham Hotel Duisburger Hof.Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir hoffen Sie bald wieder als Gast in Duisburg begrüßen zu dürfen.Mit freundlichen GrüßenAli GharibFront Office Manager

10/10 Excellent

Frank

Stayed 1 night in Jul 2023
Response from FOM on Jul 11, 2023
Lieber Frank,vielen Dank für die positive Bewertung !Mit freundlichen GrüßenAli GharibFront Office Manager

4/10 Poor

Melanie

Stayed 1 night in Jun 2023
Response from Your team from Wyndham Duisburger Hof on Jun 27, 2023
Dear Melanie,Thank you for taking the time to share your feedback with us.We are very sorry not to have been able to meet your expectations.We would welcome your suggestions on how we could have improved your experience.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Your team from Wyndham Duisburger Hof

6/10 Okay

Asim

Stayed 3 nights in Jun 2023
Response from AG on Jun 11, 2023
Dear Asim,thank you very much for your rating.With kind regardsAli GharibFront Office Manager

10/10 Excellent

SEHUI

Stayed 1 night in Jun 2023
Response from FOM on Jun 8, 2023
Dear Sehui,thank you very much for the great rating !With kind regardsAli GharibFront Office Manager

8/10 Good

Henk

Stayed 1 night in May 2023
Response from FOM on May 30, 2023
Dear von Henk,we appreciate your good rating. Thank you for having chosen the Wyndham Hotel Duisburger Hof. We do hope to have the opportunity of welcoming you again. with kind regards, Alp CebeFront Office Agent

8/10 Good

Lutz

Stayed 1 night in Apr 2023
Response from FOM on Apr 29, 2023
Lieber Lutz,vielen Dank für die tolle Bewertung !Mit freundlichen GrüßenAli GharibFront Office Manager

8/10 Good

uafa

Stayed 2 nights in Apr 2023
Response from Christina on Apr 18, 2023
Sehr geehrter Gast,vielen Dank für Ihre Bewertung. Wir hoffen Sie bald wieder als Gast bei uns begrüßen zu dürfen. Mit freundlichen GrüßenChristina NispelSchichtleitung

6/10 Okay

Elke

Stayed 2 nights in Apr 2023
Response from FOM on Apr 12, 2023
Liebe Elke,vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten.Mit freundlichen GrüßenAli GharibFront Office Manager

2/10 Terrible

Bashir

Business traveller
The hotel need a big update everything is old. Sauna opens at 6 pm till 10 pm. I would never stay hier
Response from FOM on Jan 5, 2023
Dear Mr. Bashir,thank you very much for your feedback.Only through acting on feedback such as yours, appropriate improvements can be made.With kind regardsAli GharibFront Office Manager

10/10 Excellent

Mohammed, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Response from FOM on Jan 5, 2023
Dear Mohammed,thank you very much for your great feedback.With kind regards Ali GharibFront Office Manager

6/10 Okay

Mamsha

Disliked: Cleanliness
Stayed 3 nights in Dec 2022

8/10 Good

Ms Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from FOM on Aug 21, 2022
Dear Ms. Ann Marie,thank you very much for your rating.With kind regardsAli GharibFront Office Manager

8/10 Good

Khalil

Liked: Staff & service
Disliked: Cleanliness
Rooms furniture is basic, 3rd floor hallway is dirty and smelly Breakfast and lobby are good
Stayed 3 nights in May 2022
Response from Rezeption on Jun 14, 2022
Dear Khalil, thank you for taking the time to write a comment about your recent stay with us. I am sorry that we were not able to meet your expectations, but Iam going to provide my colleagues from the housekeeping with your observations.. We do hope that you choose our hotel again for your next visit to Duisburg. with kind regards, Christian Künne Front Office Agent

4/10 Poor

Mitzi

Travelled with partner
Disliked: Cleanliness, amenities
Oh my…worst hotel room in recent memory and we travel a lot. The Holiday Inn Express we stayed at off the highway the night before to cut our long drive in half was a million times better (and quite a bit cheaper with free breakfast and free parking). We’ve actually stayed here before (mother-in-law lives in Duisburg) and booked because we found the room to be good last time. Well, apparently we had a renovated room last time (which was over 5 years ago) and this time we got a tiny, old room with ZERO shower privacy. Literally, the shower was in the walkway between the front door and the bed (glass door, fully exposed). No big deal for me and my husband, but the STRANGEST shower set-up we have ever seen in well over 150 hotels around the world. The shower also had some mold around the edges. The room was also only prepared for one guest as there was only one bath towel and one blanket on the bed (many German hotels have individual blankets instead of a double blanket). The hotel is well positioned and the breakfast was decent, but it’s definitely showing it’s age with wear and tear. Carpets are dingy and need replacing. Walls need to be repainted. Now I understand why the review score has plummeted. We will definitely look for a new hotel in Duisburg for our next visit.
Stayed 2 nights in Oct 2021
Response from We are so sorry on Nov 10, 2021
Dear Mitzi, thank you for taking the time to write a comment about your recent stay with us. I am sorry that we were not able to meet your expectations. However, I am glad that you were at least satisfied with our service. We do hope to have the opportunity of welcoming you again. with kind regards, Alp Cebe Front Office Agent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast, and easy transport to the airport. Great value.
Stayed 2 nights in Mar 2020

6/10 Okay

Liza, Mannheim

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
-Room was not clean, the staff at check in was not friendly. Check out was fast and friendly staff service and food at restaurant was good
Stayed 1 night in Mar 2020

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory Stay
Overall satisfactory, will come back again.
Stayed 4 nights in Feb 2020
Response from Christina Nispel on Feb 28, 2020
We thank you for your evaluation and are pleased to have prepared a nice stay for you. We are also looking forward to welcoming you back soon. With kind regards Christina Nispel Receptionist

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fine hotel, nothing more
Fairly recently renovated rooms which we’re comfortable, the shower was great, bar was pretty good and food was also absolutely fine. Pretty good spread at breakfast. Only real issue was that if staying on floor one the ceiling, whilst high, isn’t very sound proof, so was woken up early on a few nights which is less than ideal.
Stayed 3 nights in Feb 2020
Response from Christina Nispel on Feb 28, 2020
Many thanks for your nice evaluation! We are pleased to have prepared a so far pleasant stay for you, unfortunately the volume is somewhat due to the old building. We hope to welcome you soon again. With friendly greetings Christina Nispel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything. Felt like a first class German hotel instead of a holiday inn.
Stayed 3 nights in Nov 2019
Response from Christina Nispel on Mar 18, 2020
Dear guest, Thank you very much for your positive evaluation. Our house is also not known as a Holiday Inn and we are happy not to have given this impression. We look forward to your next visit with us. With kind regards Christina Nispel Receptionist

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essen
Centrally located hotel. Good value for money. Friendly staff
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

MR O DOIDGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Guest Relations on Nov 11, 2019
Thanks for your good review .

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Guest Relations on Nov 21, 2019
Vielen lieben Dank für ihre gute Bewertung hier auf Hotels.com

8/10 Good

Shai

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not cleaning the rooms good
Stayed 4 nights in Oct 2019
Response from Stephanie Cauvert on Nov 11, 2019
We are glad, that you took the time to share the impressions of your stay with us. Our guests' comments are always important for us and help us to continiously prove and improve our high level of quality. Therefore many thanks for your remarks concerning the room and the housekeeping. We hope to welcome you again in our hotel.

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price makes it ok.
The exterior pictures of the hotel make it seem like it’s more grand than it truly is. For the price it was fine and really liked the heated floors in the bathroom. Very close to restaurants and shopping.
Stayed 2 nights in Oct 2019
Response from Stephanie Cauvert on Nov 11, 2019
We appreciate your friendly comment and are happy that you had a pleasant stay with us. It will be an honor to be at your service next time again. Please return soon. With kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

K

Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed here quite a few times but never in the summer and the room was boiling hot and no Air con, so had to leave window wide open to try and sleep but then there was so much singing outside and traffic noise we hardly slept.
Stayed 2 nights in Jul 2019
Response from Denise Waitz on Jul 7, 2019
Dear K, thank you for your honest review of your recent stay with us. I apologize for the circumstances we caused you. Not all of our rooms do have airconditioning. For your next booking i would encourage you to leave a little note that you wish for airconditioning. with kind regards, Denise Waitz Front Office Employee

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot water in the shower was barely lukewarm. Everything else was fine but that is a disaster.
Stayed 1 night in Apr 2019
Response from AG on May 7, 2019
Dear Guest, thank you very much for your stay at Wyndham Hotel Dusiburger Hof. I will share your observation with the relevant departmend head, as it is only through acting on feedback such as yours that the appropriate improvements can be made. With kind regards Ali Gharib Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and had all you could need. The staff was professional and friendly. The only thing I didn’t like was my internet kept dropping constantly. I was on the 4th floor. Maybe it ain’t this bad on lower floors but I’m talking literally every 2 minutes. Another thing I really like was the location. Close to all you need! Malls, restaurants, food courts, etc
Stayed 5 nights in Apr 2019
Response from Densie Waitz on Apr 28, 2019
Dear Guest, thank you very much for your positive feedback. Customer satisfaction is very important to us and we always try to fullfill every wish a guest has. That is why such feedback as your makes us very happy and is a positive motivation for our team. I also appreciate the constructive point made and shared this one with the relevant department. We do hope that you will choose the Wyndham Hotel Duisburger Hof agein for your next travel to Duisburg. with kind regards, Denise Waitz Front Office Employee

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip Duisburg
Good hotel, great location
Stayed 1 night in Feb 2019
Response from Denise Waitz on Apr 1, 2019
Dear Daniel, thank you very much for taking the time to review your recent stay with us. We do hope to have the opportunity of welcoming you again. with kind regards, Denise Waitz Front Office Employee

6/10 Okay

Daniel

Business trip Duisburg
Good quality, personal friendly, location convenient
Stayed 1 night in Mar 2019
Response from Densie Waitz on Apr 1, 2019
Dear Daniel, thank you very much for rating your recent stay Wyndham Hotel Duisburger Hof. We do hope, that you will choose our hotel again for your next trip to Duisburg. with kind regrads, Denise Waitz Front Office Employee

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a nice hotel overall. The wi fi doesn't reach the fourth floor which is very annoying and needs fixing if they want to attract business users. The 'gym' could do with a rack of weights.
Stayed 2 nights in Feb 2019
Response from Denise Waitz on Mar 11, 2019
Dear Steve, thank you very much for your review of your recent stay with us. I am delighted to hear, that you overall liked your stay with us. So far we decided to improve our wifi, but before we can start with that, we have some other plans of improvement. Thanks to comments such as yours, the appropiate improvements can be made at those areas, where they are needed. with kind regards, Denise Waitz Front Office Employee

6/10 Okay

pierre

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jan 2019
Response from AG on Feb 12, 2019
Dear Pierre, thank you for your rating. With kind regards Ali Gharib Front Office Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
we stayed for 8 nights at the hotel. We were in Duisburg visiting our son and his family. the hotel was very comfortable. our room was clean, quiet and suited us just fine. The room could have used a fresh coat of paint, but other than that all was fine. The price was great! We were visiting from America and on a budget. Very close to shopping, restaurants and fun things to do. Staff was accommodating when we needed something. We will definitely stay again next trip.
Stayed 9 nights in Dec 2018
Response from Denise Waitz on Jan 18, 2019
Dear Mike, thank you very much for your great review. I am delighted that you enjoyed your stay with us. The good news is, that we started painting some rooms already and the next ones will follow. It would be our pleasure to welcome you back in the near future giving us the opportunity to make sure you have a great stay. with kind regards, Denise Waitz Front Office Employee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is very friendly and helpful
Stayed 6 nights in Nov 2018
Response from AG on Jan 4, 2019
Dear Guest, thank you very much for your feedback. With great pleasure I will share your motivating feedback with the team. With kind regards Ali Gharib Front Office Manager

6/10 Okay

Martin

Disliked: Property conditions & facilities
A bit dated.
Hotel OK, bit dated, could be doing with a refurb. Had a non smoking room, but you could still smell if from other rooms. Restaurant and bar was dead every night I was there for 6 nights, and it was during Medica so you would have thought it would be busy.
Stayed 6 nights in Nov 2018
Response from AG on Jan 4, 2019
Dear Martin, thank you very much for your feedback. I will share your observation with the relevant department heads, as it is only through acting on feedback such as yours that the appropriate improvements can be made. With kind regards Ali Gharib Front Office Manager

10/10 Excellent

Dan, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location it’s located in the central and the hotel is very good. Big rooms
Stayed 1 night in Nov 2018
Response from Denise Waitz on Jan 3, 2019
Dear Dan, We are delighted that you enjoyed your stay at the Wyndham Hotel Duisburger Hof. With kind regards, Denise Waitz Front Office Employee