Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
51% of guests recommend
2.6 Room cleanliness
3.3 Service & staff
2.3 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from San Diego, CA

Proximity to water negated by unaccessible beaches

Posted 7-Jul-2014
Cons: Pretty much everything -- BEDS, tv, bathroom fixtures all BAD
Location: The location is fine. Within walking distance of several bars, restaurants and tourist destinations (embarcadero).
2 out of 5
by A verified traveller

Posted 6-May-2014
Pros: close to event attending
Cons: major upgrade to rooms
Location: near downtown
stayed here before unable to hook up to free wi fi last time , this time no cable tv and unable to change channels , room furnishings are shabby and worn out. people were allowed to park in underground parking blocking other vehicles in.
2 out of 5
by A verified traveller from so cal.

last time i stay here

Posted 28-Apr-2014
Pros: nice pool and secure parking
Cons: restrooms, carpet.
Location: close to down town
toilet would not flush properly, no water pressure, room smelled, cable tv was out, only local channels which were grainy. This was the third time i stayed and probably the last. They need to invest in upgrading the rooms, at the very least there toilet seats, nasty! Just needs to be cleaner and price needs to be brought down. To much considering the uncleanliness
1 out of 5
by A verified traveller

Uncomfortable stay

Posted 23-Apr-2014
To start off, I strongly dislike how nice the pictures online make the hotel seem. I was interested only because the pictures looked nice, but after arriving to the hotel I discovered otherwise. The rooms smelled like vintage and the floors were very dusty. The beds seemed really old and were hard. The shower had a hole next to the faucet on the wall and you could literally see into it. Overall it was just an uncomfortable stay.
1 out of 5
by Juan from San Francisco, CA

The most horrible experience in my life

Posted 10-Jan-2014
Pros: Expedia
Cons: Everything MUST Improve
Location: There are a lot going on around the Hotel but, The Hotel is just terrible...And I meant, Everything
The Hotel is just unpleasant.... Juan
2 out of 5
Recommended
for Families
by Baja Traveler from California

Get What You Pay For

Posted 5-Jan-2014 on Hotels.com
Decent location with room facing bay. Clean common areas (pool, lobby, restaurant). No working TV or internet. Very dirty under beds, worn sheets/pillow cases/mattresses, no bath tub stopper, questionable plumbing. There was no 'Do Not Disturb' sign and hotel staff entered room when we went to dinner. Hotel staff can see into rooms through bathroom vents in the plumbing closets! Restaurant was out of food. Lack of parking security. Won't stay here again.
1 out of 5
Recommended
for Families
by Tino from San Diego

Not worth the money we were charged.

Posted 2-Jan-2014 on Hotels.com
Here are the things that were wrong with this stay. 1. Had to wait over 10 minutes for someone to show up at the front counter. 2. The remote control didn't have batteries so I had to go back to the lobby and get a new remote control. 3. None of the cable channels worked and the employee said that there was nothing that could be done. 4. There was no potable water in our room (There was a 5 gal jug available at the end of the hall). 5. The bedding was very old and worn. 6. There was no heater in the room. 7. The toilet did not flush correctly. I had to remove the top lid and fix the float ball to get it to work correctly every time we flushed the toilet. 8. The WiFi did not work in our room. The only good thing about this place was the location but the service and conditions were horrible.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 25-Nov-2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Nov-2013
Pros: Location in proximity to the Score Baja events
Had an issue with one of the persons with us and the staff at the hotel were extremely helpful in assisting us.....
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 13-Nov-2013