Indoor pool

Reviews of Hampton Inn & Suites Elk City

2.5 out of 5
Hampton Inn & Suites Elk City
102 Regional Dr, Elk City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 338 reviews" "
Rating 8 - Good. 75 out of 338 reviews" "
Rating 6 - Okay. 27 out of 338 reviews" "
Rating 4 - Poor. 13 out of 338 reviews" "
Rating 2 - Terrible. 19 out of 338 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool is "closed for maintenance"
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ralph, Farmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walking on the carpet in my room in socks, my socks became filthy. Even the bed linens did not look clean. Coffee pot was filthy in one room and broken in the other. Gross.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Dlores

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and approachable.
Stayed 1 night in Nov 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is walking distance to Walmart, food and gas station.
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Stayed 3 nights in Oct 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and beds were comfortable.
Stayed 1 night in Oct 2023

8/10 Good

S Alex, Jefferson City

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Travelled with partner
Liked: Amenities
Enjoyed our stay. Front desk hosts were friendly and our room was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice location.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet location
Stayed 1 night in Sep 2023

8/10 Good

Delores

Liked: Cleanliness, staff & service, room comfort
Room above mine was extremely noisy starting shortly before midnight. The noise included showering and heavy walking across their room. Around 1 I called the front desk and the issue was resolved.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Sep 2023

2/10 Terrible

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities
Most disgusting and nasty place. The sheets were not changed & had body fluids and hair all over them. There was stuff spilled all over the walls and my shoes stuck to the floor. Refused to stay and checked out 10 minutes after checking in.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Aaron

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at this property for a baseball and softball tournament. Obviously a lot of kids were included in our stay. Very few things "to do" in Elk City in between games, so naturally the kids all want to swim in the indoor pool. Ours was out of order for maintenance, of course. Air conditioning in the lobby, TV area, and hallways was out of order. Thankfully AC in the rooms still worked. Watching college football in the TV area with others we were with was rather uncomfortable with no AC - went and bought fans from Wal Mart because Hampton Inn didn't have any to provide. Evening desk attendant (it was a guy, don't know his name) was a jerk and told one of our dads that "we were terrible parents" for the way we were letting our kids roam freely around the hotel. Mind you, there was no pool and nothing outside the hotel for them to do. So naturally, they're going to roam and I'm sure be a little rowdy. But we were cognizant of other guests and made them stay relatively quiet (this was mid-afternoon, not at night). Desk attendant cussed at one of our kids, got into an argument with another dad, basically hated his life and was making sure we were involved. Also, breakfast starts at 7:00 AM, and if you're walking out the door at 6:55, do NOT expect them to let you pop in and grab a banana or muffin real quick. You are not allowed to access anything prior to 7:00:00 (their watch, not yours though).
Stayed 2 nights in Sep 2023

4/10 Poor

DAWN

Travelled with family
Disliked: Property conditions & facilities
I arrived at 1am and was exhausted. My room looked like the cleaning staff barely made the bed and wiped the room down. If it wasn't so late and I was getting up early, I would've changed rooms. Don't think I'll be back. Breakfast was subpar for how much they talked it up.
Stayed 1 night in Aug 2023

10/10 Excellent

LaTisha

Stayed 1 night in Jul 2023

10/10 Excellent

Brandy

Stayed 2 nights in Jul 2023

8/10 Good

Samantha

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with a dog, cat, and toddler. Check in was a bit crazy - their system was messing up so they had to reset all the doors and keys - which caused a lot of confusion with check ins (they forgot we had pets - so we were put on the 4th floor which isn’t great with a large dog). However the staff was very apologetic and nice. Location is wonderful! A/C worked great! Only reason I took off a star was there were some updates needed (the bathroom’s tub had some tarnish, elevator had messed up paint) and the pool was closed.
Stayed 1 night in Jun 2023

8/10 Good

Deanna

Stayed 2 nights in Jun 2023

4/10 Poor

Jodie

Travelled with family
Disliked: Staff & service
When we arrived, I asked about laundry and was told "yes" they had laundry and it cost $1.50 p/load - all quarters. I asked if they had a change machine and she replied "no." I asked: "how can guests do their laundry if you don't provide a change machine? People don't walk around with that many quarters." And the female at the desk replied "well, we don't have one." And the male replied "stuff happens." Very snotty - the both of them! I did not appreciate their snide, RUDE attitudes one bit! I've been coming to Hampton Inn for years and never had such horrible treatment. Plus, the door to our room was very difficult to unlock; the entry light was burned out, and there was mold around one section of the tub! This is unacceptable!! Then, the elevator doors are a mess - like someone ripped off the ads and the carpet is very worn and needs to be replaced. Oh, and we couldn't use the pool - they were doing maintenance. I completely understand maintaining a large hotel; however, wouldn't it make more sense to do it in the off season - not in JUNE. I really feel like a good portion of my money should be refunded for all the reasons listed above.
Stayed 1 night in Jun 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property
Check in was smooth and quick. Staff is super nice and professional. Room was very clean and comfortable. Would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Great location will stay again
Stayed 1 night in May 2023

8/10 Good

LINDA, Gardendale

Travelled with partner
Liked: Staff & service, property conditions & facilities
Only thing didn’t like was the shower was not clean, towels dingy, should not have been the case for 160.00 a nite. Everything else was great including a wonderful breakfast. Staff very nice.
Stayed 1 night in May 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay. Friendly staff.
Stayed 1 night in May 2023

2/10 Terrible

Joan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is not what you expect from a Hampton Inn! Our room was filthy and in disrepair- we had to clean before we could spend a night. No shampoo (no apologies), just a shoulder shrug. Holes in the walls, never dusted, mold in shower - we weren’t even able to use it! Bugs everywhere! Bright spot - the Breakfast lady (Helen) was a joy! If not for her, we would have left feeling we had just had our worst hotel experience ever!
Stayed 1 night in May 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Stay was fine. Notice the furniture is getting alittle old.
Stayed 1 night in May 2023

10/10 Excellent

Jeff, Decatur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great room and breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a good nights rest and had a good breakfast
Stayed 1 night in May 2023

6/10 Okay

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No meat on the breakfast bar?? Coffee pot didn’t work in the room.
Stayed 1 night in May 2023

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was ok but a bit noisy.
Stayed 1 night in Apr 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tracy

Stayed 1 night in Apr 2023

6/10 Okay

Kayla, Dewitt

Travelled with family
Liked: Staff & service
This hotel is tired, needs to be updated, room was clean bathroom was not the cleanest. Staff was super friendly. It just needs some TLC. I feel the area is safe we parked a 26' uhaul.
Stayed 1 night in Apr 2023

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming was really great, the place is very clean and inviting. I want to stay here for few days rather than just one night!
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Stayed 1 night in Mar 2023

10/10 Excellent

Renee

Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Feb 2023