Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Days Inn by Wyndham El Centro

2 out of 5
Days Inn by Wyndham El Centro
611 N Imperial Avenue, El Centro, CA

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 709 reviews" "
Rating 8 - Good. 204 out of 709 reviews" "
Rating 6 - Okay. 104 out of 709 reviews" "
Rating 4 - Poor. 65 out of 709 reviews" "
Rating 2 - Terrible. 54 out of 709 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

George

Business traveller, Travelled with partner
Liked: Staff & service
Sheets were clean but stained. Bathroom shower door or curtain missing .
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello George,Thank you for sharing your feedback with us. We appreciate knowing where we can focus on improvements for our guests' satisfaction. Your comments will be passed on to the relevant teams for their consideration. We hope to have the chance to welcome you back for an upgraded experience in the future.

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, property conditions & facilities
There were no staff at the office when I arrived for check-in around 8pm. Telephone calls went to answering machine. I had to wait outside about 20 minutes for someone to show up so I could check-in. I specifically booked a non-smoking room over a smoking room, and yet when I went in to my assigned room, it was a smoking room. A/C worked great, and room was clean.
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Donald, We apologize for the inconvenience you faced during check-in and any discrepancy with your room preference. We appreciate your acknowledgment of the clean room and efficient A/C. Please reach out to our management team directly to address any further concerns and for possible future assistance.

6/10 Okay

joe

Disliked: Property conditions & facilities
This property is old and somewhat tired
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello joe, We value your feedback and regret to hear that the property did not meet your expectations. We appreciate your review and are constantly working to improve our services and facilities to enhance our guests' experiences. Feel free to contact our management team directly to further discuss your stay.

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room didn’t match the pictures, bathtub clogged when we took showers.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Nancy, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve for future guests. If you have any further concerns, please reach out to our management team.

10/10 Excellent

Rosie

Liked: Cleanliness, property conditions & facilities
Great value on a sold out weekend
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Rosie, We are delighted to hear that you found value in your stay with us, even during a sold-out weekend. Your positive feedback is truly appreciated, and we hope to welcome you back in the future to provide another enjoyable experience.

6/10 Okay

Arielle

Liked: Cleanliness, property conditions & facilities
Didn’t give us the room we booked and didn’t have any available. It’s a fine hotel. Does the job but a bit overpriced.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Arielle,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with the team to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for your review.

6/10 Okay

Hector

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Breakfast included was not breakfast, instant coffee and a bagged pastry, could be better for the price
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Hello Hector, We apologize that the breakfast did not meet your expectations. Your feedback is valuable in helping us improve our services for future guests. If you have any further comments or suggestions, please feel free to reach out to us.

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Walking distance to Carlos Jr and convince store.
Stayed 1 night in Feb 2024
Response from Manager on Mar 6, 2024
Hello Jose,We are delighted to hear that you found your room to be very clean and enjoyed the nearby options for dining and shopping. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

8/10 Good

William, Seattle

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello William,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a mess! All the fixtures were loose. The walls were nasty and had holes. Worst experience ever! They should be embarrassed to give out those rooms for money!
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Toni, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable and helps us improve our services. We encourage you to reach out to our management team to discuss your concerns further. Thank you for bringing this to our attention.

6/10 Okay

Ron

Business traveller
Liked: Staff & service
Comfortable bed but noisy.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 21, 2024
Hello Ron, We are glad to hear that you found the bed comfortable during your stay. Guest feedback is important to us, and we apologize for any noise disturbances you experienced. Please reach out to our management team directly with any further concerns you may have. Thank you for choosing to stay with us.

10/10 Excellent

lonnie, Hemet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Feb 2024
Response from Manager on Feb 17, 2024
Hello lonnie,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back again in the future.

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Feb 2024
Response from Manager on Feb 17, 2024
Hello Jose,We appreciate your feedback and regret to hear about your experience. Please feel free to reach out to our management team directly to address any concerns you may have. Your comments are valuable to us as we strive to improve our services for all guests.

6/10 Okay

Marianna

Stayed 3 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Marianna, We appreciate you choosing our hotel and hope you had a pleasant stay. Please feel free to reach out to us directly with any feedback so we can improve our services for your future visits. We look forward to welcoming you back soon!

10/10 Excellent

Marianna

Stayed 4 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Marianna,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another exceptional experience.

6/10 Okay

Jasmine

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Jasmine, We're glad to hear you stayed with us! If you have any further insights to share about your experience, please don't hesitate to reach out. We value your input and aim to make every guest's stay exceptional.

2/10 Terrible

Farrah

Liked: Staff & service
Disliked: Property conditions & facilities
when the toilet upstairs flushed, water leaked from above all over the bathroom. The walls were paper thin and so was the door. I didn’t feel super safe at this place.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Farrah, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will share it with our team. Should you have any further concerns, please feel free to contact our management directly.

8/10 Good

Casey

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Manager on Feb 6, 2024
Hello Casey, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Marianna

Stayed 4 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Marianna,We're thrilled to hear you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any further comments to share. Hope to welcome you back soon!

10/10 Excellent

Marianna

Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Marianna,We're glad to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.

8/10 Good

ABELARDO

Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello ABELARDO, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed our amenities. Should you have any feedback or concerns, we encourage you to reach out to us directly so that we can address them for future improvements. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Manoucheka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 12, 2024
Hello Manoucheka,Thank you for choosing our hotel for your recent stay! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

8/10 Good

John

Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello John,Thank you for choosing to stay with us! We appreciate your positive rating and are glad that you enjoyed your stay. If you have any additional feedback or suggestions, please do not hesitate to reach out to us directly so that we can continue to improve our services. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Jasmine,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you had a wonderful experience. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future!

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented 3 rooms. My room was well cleaned. Thank you. Room 109 had a blood stain on the door and on the lamp shade. We showed a foto of the stains to the staff. I had dread about the stains in one review. They need to paint over the stain and change the shade.
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Martha, Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback. We appreciate your kind words about the cleanliness of your room. We sincerely apologize for the inconvenience you experienced in Room 109. We have shared your concerns with our team and necessary actions will be taken. We appreciate your feedback as it helps us improve our services.

8/10 Good

Martha

Response from Manager on Jan 20, 2024
Hello Martha,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If there is anything specific that you would like to share with us regarding your stay, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back in the future.

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
Heater broken
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Cindy, Thank you for bringing the broken heater to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address this matter with utmost urgency to ensure it doesn't happen in the future.

6/10 Okay

Claudia

Business traveller
Needs to be updated
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Claudia,Thank you for taking the time to share your feedback. We appreciate your input and will certainly take it into consideration as we strive to improve our facilities.

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Monika,We are thrilled to hear that you had a wonderful stay with us at our hotel. We strive to provide exceptional experiences for our guests, and your perfect rating is a great encouragement for our team. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another outstanding stay.

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2023
Response from Manager on Dec 25, 2023
Hello Andrew,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Daniel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend staying here
Loved our housekeeper, very nice rooms and very friendly.
Stayed 6 nights in Dec 2023
Response from Manager on Dec 12, 2023
Hello Daniel,Thank you for your kind words regarding our housekeeper and friendly rooms. We are glad to hear that you had a pleasant experience during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Damian

Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Damian,We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could kindly reach out to our hotel directly so that we can gather more details about your stay and address any concerns you may have had. Your satisfaction is important to us, and we would like the opportunity to make it right.

2/10 Terrible

Robert

Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Robert,We're sorry to hear that your experience fell short of expectations during your stay. We value guest feedback and would appreciate it if you could share more details about your stay with us so that we can address any concerns you may have had. Please reach out to our hotel directly. We hope to welcome you back in the future for an improved experience.

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe , uncomfortable.
It was with out a doubt the most unsafe environment the rooms made me feel unsafe with no locks on the doors and no control over its homeless population I did not rest not one bit. Horrible days inn just horrible
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Damian, We apologize for any discomfort you experienced during your stay. The safety of our guests is a top priority, and we assure you that our rooms are equipped with secure locks. We appreciate your feedback and will address any concerns with our team to ensure a more pleasant experience for future guests.

4/10 Poor

Pedro

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noisy dogs
Dogs in rooms barking all day and night
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Pedro,Thank you for bringing this to our attention. We understand that excessive noise can be disruptive and apologize for any inconvenience caused. Our team is committed to ensuring a comfortable stay for all our guests and we'll address this matter with the utmost urgency. We appreciate your feedback and will take appropriate measures to prevent such issues in the future.

10/10 Excellent

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Surprising updated facility.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Kitty,Thank you for your kind words! We're glad to hear that you were pleasantly surprised by our updated facility. Your positive feedback means a lot to us. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Juan,Thank you for taking the time to leave a review regarding the cleanliness of our hotel. We apologize for any inconvenience this may have caused during your stay, as we strive to maintain high standards of cleanliness. Your feedback is important to us, and we will take it into consideration for future improvements. Please feel free to reach out to our management team directly with further details and we will be happy to assist you.

6/10 Okay

Kent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disappointed.
I have stayed here many times in the past. On this visit, the computer system was down when I arrived. The woman at the counter was very gracious and finally manually entered my reservation and got me into my room. The room lighting when I walked in the door was anemic. That night the TV did not work. The light over the bathroom sink was also anemic and blinking. The faucet in the bathroom was wobbly and not attached properly to the sink. At checkout, the front desk gentlemen was not friendly- possessed no customer service skills. I tried to explain the room deficiencies. When he saw that I was seriously wanting him to make note of this, he finally picked up a pad and started writing. I told him that I expected better from Days Inn/Wyndham.
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Kent,Thank you for taking the time to share your recent experience with us. We apologize for any inconvenience caused by our computer system being down during your check-in. However, we appreciate your kind words regarding our gracious staff member.We apologize for the issues you encountered in your room, including the lighting, TV, bathroom faucet, and its attachment. We will make sure to address these concerns with our maintenance team to ensure a comfortable stay for future guests.We're sorry to hear about your interaction with our front desk gentlemen during checkout. We strive to provide excellent customer service and will address this with our team to enhance our guest experience.We value your feedback and hope to have another opportunity to provide you with a more seamless and enjoyable stay.Please reach out to our management team for any further assistance.

10/10 Excellent

Kuuipoaloha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price. Staff is 5+
Great price. Staff is 5+. Having the smoke alarm beeping. Batteries should be replaced every room every few months. 7 time we stayed.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 19, 2023
Hello Kuuipoaloha,Thank you for choosing our hotel multiple times and for your kind words about our staff. We apologize for the inconvenience caused by the beeping smoke alarm. Our maintenance team regularly checks and replaces batteries, but we appreciate your feedback and will ensure this is addressed to prevent any recurrence. We look forward to welcoming you back on your next visit.

6/10 Okay

Amanda

Travelled with family
Stayed 2 nights in Oct 2023
Response from Manager on Nov 18, 2023
Hello Amanda,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service
the sink in the bathroom was crack but it’s okay for a 1-night stay
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Andrea,Thank you for your feedback regarding the crack in the bathroom sink. We appreciate your understanding during your one-night stay and will share your comments with our team for further improvement. We hope to welcome you back in the future for an even more enjoyable experience.

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is always very professional and friendly. The place is well taken care of and clean. Very satisfied.
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Reyna,Thank you for taking the time to share your positive experience with our staff and the cleanliness of our hotel. We are delighted to hear that you were well taken care of during your stay. Your satisfaction is our utmost priority and we hope to welcome you back in the future.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Disappointing for the money
Noisy and there was no breakfast as advertised
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise during your stay. We strive to ensure a peaceful atmosphere for our guests and will address this matter with our team. Regarding breakfast, we apologize for any miscommunication and appreciate your understanding. We constantly aim to enhance our services and appreciate your valuable input.

10/10 Excellent

Margarette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist were awesome, check in and out easy, bed, shower, and coffee on point.
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Margarette,Thank you for your positive feedback on our receptionists and the smooth check-in and check-out process. We're glad that you found the comfort of our beds, the quality of our showers, and our coffee to be up to your satisfaction. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5star but clean and friendly people.
Easy quick check in, the lady at the desk was super nice and friendly, the hotel was clean, we were only there overnight. 7-Eleven right across the street. Burger and beers. Just down the street. Good location great for the price.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello George,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our efficient check-in process and the friendly service provided by our staff. It's great to know that you found our hotel clean and conveniently located near amenities like a 7-Eleven and nearby restaurants. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023
Response from Manager on Nov 11, 2023
Hello Margarita,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location to be convenient. We value your patronage and hope to welcome you back in the future.

8/10 Good

Rick

Travelled with partner
Liked: Amenities
Nice place easy access
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Rick,Thank you for choosing our hotel for your recent stay and for taking the time to provide your feedback. We are delighted to hear that you found our location convenient. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were extremely satisfied with the hotel service and cleanliness. We would stay here again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello George,Thank you for your feedback! We are glad to hear that you had a positive experience with our hotel service and cleanliness. We look forward to welcoming you back for another stay in the future.

8/10 Good

Carlos

Stayed 3 nights in Oct 2023
Response from Manager on Oct 29, 2023
Hello Carlos,Thank you for the positive rating! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the future.

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Robert,We apologize for any inconvenience you may have experienced during your stay. Please provide us with specific details so we can address your concerns. Thank you for your feedback.