Note fondée sur 765 évaluations vérifiées
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié de Clarke City
Publié le 13 févr. 2023
par un voyageur vérifié
Publié le 21 avr. 2024
breakfast was mostly yogourt, corn flakes, coffee and some fruit. Sitting at the lobby. Not what I expected of Holiday Inn
Commentaires de Gestion de l’hôtel
22 avr. 2024 par GM, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CALEXICO.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur vérifié
Publié le 8 avr. 2024
Under construction and we had to walk up the stairs to the 3rd floor no working elevator.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par GM, Gestion de l’hôtel
We apologize for any inconvenience caused by the ongoing construction during your stay. Your feedback is valuable, and we regret any oversight in communicating this to you beforehand. We're taking steps to ensure better transparency for future guests. Thank you for bringing this to our attention.
par un voyageur vérifié
Publié le 28 mars 2024
The price of the room one night was $298 while the entire property is under construction. It was dirty and room had peeling reglazing, door was not locking.
Commentaires de Gestion de l’hôtel
28 mars 2024 par GM, Gestion de l’hôtel
We apologize for any inconvenience caused by the ongoing construction during your stay. Your feedback is valuable, and we regret any oversight in communicating this to you beforehand. We're taking steps to ensure better transparency for future guests. Thank you for bringing this to our attention.
par un voyageur vérifié
Publié le 14 mars 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par GM, Gestion de l’hôtel
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
par un voyageur vérifié
Publié le 12 mars 2024
Commentaires de Gestion de l’hôtel
1 avr. 2024 par GM, Gestion de l’hôtel
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
par un voyageur vérifié
Publié le 11 mars 2024
Commentaires de Gestion de l’hôtel
1 avr. 2024 par GM, Gestion de l’hôtel
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
par un voyageur vérifié
Publié le 4 mars 2024
Don’t go here is a nasty place there was dirty spots on the sheets & carpet smell nasty there was a door in the room connected to another room people yelling all night I couldn’t sleep the elevator wasn’t working and there was a lot of weird people wondering.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Front Desk , Gestion de l’hôtel
Dear Irma,Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Please rest assured that we take your feedback seriously and are taking immediate steps to address the issues you've mentioned.
par un voyageur vérifié
Publié le 3 mars 2024
No breakfast area. Construction
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
par un voyageur vérifié
Publié le 29 févr. 2024
I didn’t get a receipt for my stay, according to the front desk I will get an email of the receipt but never got one, this is ridiculous and very unprofessional
Commentaires de Gestion de l’hôtel
1 mars 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
