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Reviews of Edenia Punta Soberana

4 out of 5
Edenia Punta Soberana
Manzana 642, El Calafate, Santa Cruz

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 206 reviews" "
Rating 8 - Good. 82 out of 206 reviews" "
Rating 6 - Okay. 18 out of 206 reviews" "
Rating 4 - Poor. 8 out of 206 reviews" "
Rating 2 - Terrible. 9 out of 206 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Darshana

Hotel located bit far from the central. nice view, top of hill near the Lago Argentina. Room was clean but looks old. WiFi was extremely slow and at times didn’t work.
Stayed 2 nights in Jan 2024

2/10 Terrible

Bilal, Tampa

Stayed 3 nights in Dec 2023

8/10 Good

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. The view is amazing and staff are very friendly and kind.
Stayed 3 nights in Feb 2023

8/10 Good

Ananda

Liked: Cleanliness, staff & service
Good property, well run. A bit far from town (though there is a shuttle service)

10/10 Excellent

James

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the Argentina lake are stunning. We had a great time walking around the property. They also provide convenient shuttle to downtown Calafate. If there was anything I would change it would be that the interior and the room itself would get a bit toasty at night. We turned of the heater and that helped but did not solve the issue. We ended up opening the window slightly, but felt bad we were likely wasting energy by doing so.
Stayed 3 nights in Apr 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Maryanne, Barrhead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff - especially front desk were AMAZING. So helpful and friendly. Hotel was a little far away from anything, but the shuttle was so easy to access it was not a problem.
Stayed 7 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Hotel with incredibly friendly and helpful staff. They will organise and coordinate any excursions and trips. Great Shuttle bus service to and from of town centre.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended !!!
Excellent hotel with fantastic facilities & friendly staff :)
Stayed 2 nights in Mar 2020
Response from Booking Manager on May 8, 2020
Thank you very much for your nice review.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a quiet location in El Calafate
Edenia is a wonderful hotel out of town with magnificent views of the Andes and lake Argentino. We stayed for 1 week and thoroughly enjoyed each day. The hotel staff are friendly and helpful. Our room was spacious and clean and very comfortable. The shuttle that goes into town regularly was great and very convenient. We ate dinner at the restaurant which was delicious and breakfast was varied and also excellent. Thank you
Stayed 7 nights in Feb 2020

6/10 Okay

KYONG

Travelled with group
Location little far away from city downtown But quiet . Room need be improved
Stayed 1 night in Jan 2020

8/10 Good

Toni, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the view of Lago Argentina, the island in the lake and the foothills across the lake. The property is a few minutes les from the traffic and crowds of the business area, we loved the quiet. The hotel has a regular shuttle to the downtown area.
Stayed 3 nights in Jan 2020

8/10 Good

nasrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, rough check in
It was a great hotel and stay. Just a slight hiccup with the check in. We tried to check in about 30 mins after the registration and they didn’t have information at the hotel. It took about 20 mins to check in and for them to find ya a room. Also, the breakfast was not a great.
Stayed 1 night in Jan 2020

8/10 Good

Gustavo

Liked: Cleanliness
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is dirty and the food was terrible. They are lucky that the staff was great and they were happy to help everyone.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quiet room, transport into town, comfy bed.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exelent view. Great shuttle service. The gym is very poor in equipment
Stayed 2 nights in Nov 2019

8/10 Good

JY, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area outside of town. Good views from the lake view room, especially during sunrise. Room was spacious and comfortable.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities
This hotel is very isolated from the centre of town although they do have a free shuttle. Facility is ok and breakfast good. The failure was no wifi working in rooms despite raising it with reception twice and it’s location is too isolated for accessing the town centre.
Stayed 1 night in Nov 2019

10/10 Excellent

Jackson, Oakland Park, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very quiet, yet close to everything. Great service
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Oscar, Fort Lauderdale, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was way better than the pictures in Expedia are able to show. It has a beautiful lake view, nice amenities, superb service, rooms are very clean, nicely decorated and comfortable. You can walk barefoot to the bathroom as its floor is heated, room heating is so efficient and subtle you don't feel any current just a room warm enough to sleep without the need of a blanket in my case or a light blanket for my wife.
Stayed 2 nights in Apr 2019

4/10 Poor

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Not sound proof and far from everything
The rooms are not sound proof - you can hear your neighbors all night! And the hotel is far from everything - would not recommend if you are not driving.
Stayed 3 nights in Apr 2019

10/10 Excellent

Shekhar, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of lake and city. It is off the beaten path. The food needs some work at the restaurant. The bartender needs to learn what Triple Sec is as opposed to Vermouth. The staff is incredibly kind and that makes it all work.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with king bed roomy and comfortable, nice view of lake. Breakfast was included but scrambled eggs and wieners of some sort were cold every morning and really not palatable, fruit salad and assorted cookies were nice, coffee good. Shuttle to town was useful as it was too far to walk, condition of shuttle bus was poor, seats uncomfortable and one row of seats swayed from side to side, driver did not want you to sit there. They need a new shuttle bus!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the property is beautiful. The rooms are spacious and the staff aims to please.
Stayed 3 nights in Feb 2019

8/10 Good

George, Buenos Aires, Argentina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Clean, nice views, friendly and helpful staff. Negatives: Although it does not get too hot in El Calafate, some of the rooms can get quite hot in the summer time and there is no A/C.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Had a great shuttle service into town But overall very tired and lack of staff Lift not working had to ask for more pillows and blankets none in the room Good view if you pay for extra Good ok
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The wind greets you as you try to open car door when arriving and departing, and it howls all night against windows. There is added noise from other rooms as walls are thin. No hot water when we arrived. Breakfast good. Restaurant dinner unexpectedly good. Be careful to book Lake not Bay as you dont get view expected.
Stayed 2 nights in Jan 2019

8/10 Good

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view to Lago Argentino.
Friendly and helpful staff, great view from the hotel grounds, large rooms though somewhat outdated (CRT television...). The hotel is located outside of town (10min drive), and although the hotel offers a shuttle to El Calafate (every hour), it's a bit of a hassle.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our three nights at the hotel and would recommend it to others looking to spend time at Iguazu Falls. The rooms in the forest were quiet and comfortable, the evening meals were excellent and the staff very helpful.
Stayed 4 nights in Jan 2019

4/10 Poor

Markus

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor wi-fi, no duvet, lots of extra charges
The views from the hotel are rather nice, but unfortunately, they have a very slow check-in for people arriving early and because of some of the staff's poor English, the rules were not clear. Apparently, they try to charge quite a bit extra both on check in and check out - even if they have several rooms available. It just made us very negative to start with. Further, there is almost nothing in the room, not even glasses. An empty minibar. No duvet, so it was very cold when going to bed. The TV seems to be from the 80's - in the best case. The breakfast is terrible, with no porridge and almost unedible scrambled eggs. If you like to have lunch, it must be pre-ordered the day before, earlier than 10 PM. The hotel is also rather far off from the city. Another of the worst things here is the terrible wi-fi - which often doesn't work or cannot be used to upload photos, the main thing that people on a holiday like this would like to do..
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel. There is a stunning view of Argentina Lake from the breakfast room. The rooms are a great size and very clean. The shuttle bus into downtown is really convenient and has you into the main shopping are in 10 mins. The best thing though has to be the staff. They are all so helpful. I have to give a special mention to Rodrigo who went out of his way to find out about our tour group when we thought we had missed the tour to the Perito Moreno glacier.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Checking and check out were very slow and did not get the room correct at check in. At check out continued confusion about the number of rooms and guests. Also unwanted phone call early in the morning from reception with no responsibility or apology. Pillows are terrible.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Was a little surprised how far out of town it was, but the hotel made up for it by running hourly shuttles into town. Very comfortable and quiet, though the food menu was a bit limited.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location which has a spectacular view. Spacious and clean room. Free shuttle every hour until 10 pm. Arrived at 10 am due to bus schedule but I couldn't put my luggage in. I was asked to pay extra money if I want to access my room before 2 pm.
Stayed 2 nights in Dec 2018
Response from Booking Manager on Dec 15, 2018
Hello, thank you for your comment. Due to city regulations (regarding taxi services policy) we are not allow to transport guests with luggage in our shuttle. As for the extra money to access your room before 2pm, is because the Hotel charges EARLY CHECK IN on high season. Regards,

10/10 Excellent

Katie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great free transport into town, since it is a distance out. Fabulous views.
Stayed 3 nights in Oct 2018
Response from Booking Manager on Nov 19, 2018
Thank you for your comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Booking Manager on Oct 20, 2018
thank you!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel of the 3 i have tried in el calafate
hotel is great. Room are spacious and very comfortable , staff is very helpful . breakfast and meals are delicious . the hotel is far from downtown but has a shuttle to take you downtown ate certain hours . i would recommend this hotel especially if you have a car . Very nice terrace looking at great view on lake argentino
Response from Booking Manager on Feb 28, 2018
Thank you Bernard for you kind comments. Hope to welcome you back again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Super inconvenient if you don't have a car
We took a metered taxi from the town center to the hotel, it costed 230 ARS. The hotel could arrange one for you for 150 ARS, they said. The free shuttle bus wouldn't take luggages that was why we ended up with paying to get to the hotel. The lobby was old and tired. The room was dated with tube TV but the bathroom was renovated and clean. Breakfast was ok. Eggs and veggies were the only hot food. A few fresh fruits. The rest of the table were filled with cookies and pastries, lots of them. The lake view was not impressive, probably couldn't even go on the deck as the plants were not maintained and sticking out everywhere. Unsafe. All and all, I wouldn't stay there again.
Stayed 2 nights in Jan 2018
Response from Reservas on Jan 28, 2018
I am sorry to hear you were unhappy with the location of the Hotel. There is a free shuttle every one hour to go to the city center and return for free. As for the lake view, you have booked a standard room with no view. Thank you for your comments, we will work on every detail to improve our service. Regards.

10/10 Excellent

Flor, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Although the hotel is located at the outskirts of El Calafate town the hotel has a van service since 10am to 10:30pm taking guest to town and back. The surrounding is really Patagonian landscape and within 1/2 hour walk one arrives to the Argentino lake. The tours were amazingly beautiful and interesting. Overall a great trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good peaceful hotel
A good stay at a well equipped hotel in a peaceful location with a good view of the lake. Service was good, room was very comfortable, quiet and large. Food was ok.

8/10 Good

Sharline, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We were there some days , the staff was amazing and the view incredible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view. excellent staff
highly recomended. Breakfast buffet great. Very comfortable rooms.Very clean

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
After 4 days of hikibg in El Chalten, this was a much needed comfort. The place is very comfortable, professional and upscale. More like north American standards if that's what you're into. Also a great breakfast. A very nice place overall.

6/10 Okay

Eun

Liked: Cleanliness, property conditions & facilities
Overall OK
The property is generally ok in most aspects. Nothing to write home about. Their service is hit or miss. . It's a good enough place to make a short stay like we did.

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a beautiful view
Using the wi-fi was a struggle. Not just very slow, but we had to jump among wi-fi networks to find one that was not off. But the hotel is convenient otherwise, and the view is breathtaking.

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
2 nd time I stayed here. Good Hotel