Lounge

Reviews of Sandton Eindhoven Centre

3 out of 5
Sandton Eindhoven Centre
Stratumsedijk 23d, Eindhoven

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 458 reviews" "
Rating 8 - Good. 190 out of 458 reviews" "
Rating 6 - Okay. 103 out of 458 reviews" "
Rating 4 - Poor. 26 out of 458 reviews" "
Rating 2 - Terrible. 12 out of 458 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Teressa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad hotel
Worst hotel ever. When we checked in and tried to enter the elevator, it didn't work with our room card and staff told us, to carry our luggage up the stairs. We arrived in our room and it was very disgusting. There was dust on everything, looked like it wasn't cleaned for months. Bathroom wasn't cleaned too. Also, we ordered room with AC and it wasn't there. So we complained to the staff and they relocated us to another room. No more dust, but not very clean either. There wasn't AC again and we complained again. Finally, after about 1.5 hours from check in, we got to our final room. AC was there, but it was very loud. The manager told us, that he will bring our new room card to our new room, but he didn't, we had to go get it ourselves. We purchased package with free breakfast, but the staff told us at check out, that we need to pay for it. I had to show them the reservation to make them believe me. Very unprofessional hotel, if you want to have peaceful stay at Eindhoven, definitely choose another hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Angela

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor level of cleanliness in bedrooms. Faulty electrics - hair dryer blew up in my hand when trying to dry hair. Damaged bulb in lamp gave electric shock to staff who tried to fix it. No house keeping so beds not made or fresh towels etc.
Stayed 2 nights in Aug 2023

6/10 Okay

Martyn

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to bar strip. Clean rooms, friendly staff, good value for money.
Stayed 1 night in Mar 2023
Response from Sandton on Apr 19, 2023
Dear Charles,Thank you for all of your nice compliments!We hope to welcome you again very soon.With best regards,HettyFront Office

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, I can't fault this place and I will definitely be back 👍
Stayed 2 nights in Nov 2022
Response from Sandton on Nov 26, 2022
Dear William,Thank you so much for your wonderful review and the compliments on our staff and hotel!We hope to welcome you back in our hotel very soon.With best regards,Team Sandton

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sandton on Nov 7, 2022
Dear Simon,Thank you for your wonderful review!We hope to welcome you very soon again to Sandton by Sheetz.With best regards,Team Sandton

4/10 Poor

OCTAVIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandton
The location of the hotel is very, very good, near the central zone. The cleaning isn't good, the hygiene conditions leave much to be desired, the rooms are not well insulated from each other, the furniture in the room is dirty and damaged.
Stayed 2 nights in Oct 2022
Response from Sandton on Oct 25, 2022
Dear Octavian,Thank you for filling our the review, your compliment on our location and further feed back on the room.We do apologize that the room was not as clean as to be expected.With best regards,Team Sandton

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Visit for 4 Friends
Helpful reception staff upon arriving at the hotel. Clean and comfortable room with air conditioning. Although central and near the thriving student area of Eindhoven, no noise could be hard from the room.
Stayed 3 nights in Sep 2022
Response from Sandton on Oct 25, 2022
Dear Stewart,Thank you so much for your excellent review, compliments on our staff, cleanliness and location.We hope we may welcome you very soon again!With best regards,Team Sandton

6/10 Okay

Debbie

Stayed 2 nights in Aug 2022
Response from Sandton on Oct 25, 2022
Dear Debbie,Thank you for filling out the review!We do hope to welcome you once more to Sandton by Sheetz.With kind regards,Team Sandton

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location
This is a great little hotel in a fantastic location, just a very short walk to the bars & clubs that Eindhoven offers. The reception staff were also absolutely top notch. Would definitely stay again.
Stayed 4 nights in Aug 2022
Response from Sandton on Oct 25, 2022
Dear Wayne,Thank you very much for your review and especially your compliments on our location and staff.We hope we may welcome you again in the near future.With best regards,Team Sandton

6/10 Okay

GREGORY

Liked: Cleanliness
Safe and clean hotel, walking distance from Eindhoven Central station, shops, restaurants and bar. The room needs upgrading, the bathroom was a bit dated. Overall it was okay for two nights.
Stayed 2 nights in Aug 2022
Response from Sandton on Oct 25, 2022
Dear Gregory,Thank you for filling out your review, your compliments on our location, safety, cleanliness and further feed back on our hotel in general.We are sorry that the room was not meeting all of your wishes.With best regards,Team Sandton

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Kind
The staffs were so kind. But the room was not clean. It had some stains on a mirror of the bathroom. I asked if we could change the room, they gave us another room right away. They offered us free coffee because they felt sorry.
Stayed 2 nights in Jul 2022
Response from Sandton on Oct 25, 2022
Dear guest,Thank you very much for filling out the review and your compliments on our staff and their actions.We hope to welcome you again in the near future.With best regards,Team Sandton

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Farhan

Stayed 2 nights in Jun 2022

8/10 Good

Richard

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Richard

Stayed 1 night in May 2022

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

christoffel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, last minute booking
Being caught up in the public transport cancellations caused by Storm Eunice I got stuck in Eindhoven and had to book accommodation last minute. This hotel was the best option I could find. Walking distance from the station. The room is comfortable and the breakfast was really good.
Stayed 1 night in Feb 2022

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very comfortable beds
Stayed 1 night in Nov 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay...
Although a late arrival we were welcomed with a smile, some simple COVID instructions and a great breakfast menu for the morning... Awesome stay
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Eindhoven.
Nice hotel 5-10 minutes walk from the centre of Eindhoven. Room was a little warm for me, but clean and comfortable. Staff were friendly. Ideal for a long weekend away.
Stayed 2 nights in Jan 2020
Response from Bram Bijnen on Feb 10, 2020
Dear David, Thank you very much for your review. We are happy to read that our service and facility was good for you. Kind regards, Team Sandton

10/10 Excellent

Arlette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Bram Bijnen on Feb 10, 2020
Dear Arlette, Thank you very much for your positive review! Kind regards, Team Sandton

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff at the hotel, check in lady went out of her way to change the room so we had a bath tub
Stayed 1 night in Jan 2020
Response from Bram Bijnen on Feb 10, 2020
Dear, Thank you very much for your positive review. We are glad to read that your stay at our hotel was nice! Kind regards, Team Sandton

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel Lovely city with fantastic bars and restaurants nearby.
Stayed 1 night in Dec 2019

8/10 Good

Goran, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, central location. Breakfast and dining menu good. Large and comfortable double bed. Peasant overall ambience
Stayed 6 nights in Sep 2019
Response from Hanne-Lotte on Oct 14, 2019
Dear Goran, Thank you for leaving a review about your stay with us! Great to hear that you'are satisfied about the service en the location of our hotel! We hope to welcome you again at Sandton Eindhoven Centre! Kind regards, Team Sandton

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Small dirty room
very high price for a shabby room. Location is quite ok and directly in the city center. Enough parking in front of the hotel. €230,- for 1 night in a hotel like this is NOT DONE. When i opened the bed, i found long red hairs in the bed. When i pulled away the sheet of the pillow, it was completely yellow from sweaty former guests. Also the room was only 14m2. for a price of €230,- you expect to receive some quality, unfortunately this was eveything but comfortable. The lady at the reception was more than helpfull and understanding, unfortunately there was no internal solution. She did want to check for another hotel but i declined this and decided to drive back home at 01:00 in the morning, where i now arrived at 03:00. before leaving, she asked me if i wanted to give the hotel a second chance next time I am in Eindhoven. I will think about it but with this many hotels in the city, there is a small chance that I will return.this has been one of the worst hotel experiences I had.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Noise from nearby bars make sleeping impossible until they close at 12am
Stayed 1 night in Sep 2019
Response from Bram Bijnen on Sep 17, 2019
Dear Anonymous, We would like to thank you for sharing your experience at Sandton Eindhoven Centre! Our staff feels very pleased you enjoyed their service during your stay! We offer silent rooms. Please inform us of your preferences while booking. We hope to welcome you again. Kind regards, Team Sandton

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I would have rated this place higher but despite being a non-smoking hotel I was troubled by tobacco smoke from another guest which I complained about twice and wasn’t resolved.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Team Sandton Eindhoven Centre on Jun 19, 2019
Thank you for your review, we really appreciate this. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The location is the best feature of the hotel, and it is scrupulously clean. The staff are mixed - some really nice (I found out the nicest one was actually the front house manager) some really not nice, not interested and rude. This kind of spoiled my impression of the hotel, and I gave them plenty of opportunities to impress me.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop! Clean, tidy and great location!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

BizTraveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to bus route to High Tech Campus.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed only one night, in a single room, facing the street in front. Felt like I was at Fawlty Towers in the 70's. VERY basic even for a 3 star hotel. Even though I put the heating on max, I felt cold throughout the night, because of the old and poorly isolated huge window. Odd toilet.
Stayed 1 night in Dec 2018
Response from Dylan Vierwind on Feb 12, 2019
Dear Guest, First of all, thank you for staying at our hotel! Unfortunately your stay wasn't as perfect as we're hoping for. Please never hesitate to reach out to our reception which is available 24/7. Our staff will make sure to solve the complication immediately. Perhaps another roomtype would be more to your wishes during your next stay! we're hoping to welcome you again. Kind regards, Dylan Vierwind

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Q at checkin but stay was pleasant . 8euros for two teas though was hard to digest
Stayed 2 nights in Dec 2018
Response from Dylan Vierwind on Feb 10, 2019
Dear Guest, Thank you for your feedback! We're very happy to read about your pleasant stay. We have several drinks for different prices at our bar. Your stay includes free coffee and/or tea available on your room as well! We hope to welcome you soon. Kind Regards, Dylan Vierwind

6/10 Okay

Tony, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, central, and the staff were friendly and helpful. Let down by the rooms. The bathrooms are rather cramped, with no shelves or hooks to hang things or store toiletries, etc. The mattresses were super soft and worn, and the rooms were generally looking a bit outdated. Nothing bad, and I enjoyed my visit to Eindhoven, but I couldn't really recommend the Sandton for anything other than its convenient location.
Stayed 2 nights in Nov 2018

8/10 Good

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long way to get from reception to room carrying a bag
Stayed 2 nights in Sep 2018

8/10 Good

anthony

nice hotel, great location. would reccomend
Stayed 3 nights in Aug 2018

6/10 Okay

Alistair, Scotland

Liked: Staff & service
Basic hotel meeting my needs
Basic 3* hotel which is quite dated furnishings wise. Rooms were noisy with other guests returning late and noise from the dated plumbing. Great location onlly 100 yards from the main bars so very popular with young guests, Nice bar and restaurant although I did not have breakfasts.
Stayed 4 nights in Aug 2018

10/10 Excellent

ellen, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to station and town center staff v.nice and helpful
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located but room service poor
room not serviced after first night, despite room service still in operation when we left hotel mid-morning. Had to ask several times for additional towels - clean towels sufficient for one person left, despite there being two guests booked into double room! Tea mugs and water glasses not washed on some occasions. Management apologetic but seemed unable to rectify problems.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Helpful staff, especially when checking in. Room was a bit cramped, though it was nice to have a bit of balcony. There was construction going on in the floor above so was constantly noisy as hammering and drilling was going on; this was especially annoying as it would start around 7am.
Stayed 3 nights in Jun 2018
Response from Bram Bijnen on Jul 25, 2018
Dear sir/madam, Thank you for sharing your feedback. I am happy that you appreciate our location and staff! I regret reading about the noise. This is from the building next to us and not from the hotel.. I hope that the rest of your stay was pleasant and we hope to welcome you back in the future! With kind regards, Bram Bijnen