Penthouse Suite | Terrace/patio
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Reviews of Brown Lighthouse Eilat

Brown Lighthouse Eilat
2 Hatmarim Blvd, Eilat

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 328 reviews" "
Rating 8 - Good. 128 out of 328 reviews" "
Rating 6 - Okay. 60 out of 328 reviews" "
Rating 4 - Poor. 21 out of 328 reviews" "
Rating 2 - Terrible. 27 out of 328 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

idan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Alin

Travelled with family
Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from אלונה on Oct 6, 2023
תודה על הזמן שהקדשתם בכתיבת הביקורתבברכה צוות הקבלה

2/10 Terrible

Caroline Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
It was terrible
Stayed 1 night in Aug 2023
Response from אלונה on Aug 13, 2023
We are sorry that this is the experience of your stay at the hotel, we will be happy to hear more about your stay at the hotel in order to improve and improve for the next timeThank you for choosing to stay in our hotels, Eilat Lighthouse Hotel team

6/10 Okay

haim

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Alona on Aug 10, 2023
תודה על המזן שהקדשתם לכתיבת המשובנשמח לראותכם בין אורחינו החוזריםבברכה צוות מלון לייטהאוס אילת

8/10 Good

Veronika

Liked: Staff & service, property conditions & facilities, room comfort
The hotel’s pool was not very clean. The water was murky and had too many guests and not enough chair lounges and umbrellas to accommodate everybody. The front desk staff was not very well informed about amenities around the hotel or optional tours in the area. They need training to deal better with non-Israeli citizens.
Stayed 3 nights in Jul 2023
Response from Alona on Jul 16, 2023
Thank you for taking the time to fill out the feedbackWe will pass on and learn from everything you wrote and pass it on to the relevant managers at the hotel for improvement and streamliningWe hope to see you among our returning guestsEilat Lighthouse Hotel staff

8/10 Good

HAMUTAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Alona on Apr 25, 2023
תודה רבה על הזמן שהקדשתם לכתוב לנו את חוות הדעתנשמח לראותכם בין אורחינו החוזריםבברכה, צוות נקבלה

8/10 Good

Lyudmila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, delicious breakfast. However, no restaurant for the dinner
Stayed 4 nights in Apr 2023
Response from Alona on Apr 21, 2023
Thank you so much for your heartwarming review, it is always a pleasure to hear that our guests advise their fellow travelers to stay with us.We are extremely glad to hear that you loved our beautiful décor, our great professional front-desk team who will always be happy to help our guests with their every need and desire, and our location here at the center of this great city.we are looking forward to welcome you back to…….

4/10 Poor

HP

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alona on Mar 27, 2023
We thank you for taking the time to fill out the opinion.The opinions received from our guests are a cornerstone for constant improvement and efficiency.We were sorry to read your general impression of your stay at the hotel.I would like to point out that this certainly does not meet the standard of service we provide and always strive to provide to our guests, the hotel staff does everything in its power to provide our guests with hospitality that exceeds expectations and of course we would be happy to know what actually happened with your order because there is no detailWe are sorry for the inconvenience you experienced during your stay and we hope that you will give us another opportunity to host you in order to improve the impression you received.Lighthouse Eilat Hotel team members from the Brown Hotels Collection

2/10 Terrible

Simon, Forest

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very bad location,
Response from Alona on Feb 20, 2023
We are sorry that this is your impression from your stay at the hotel.The staff and management make every effort to provide our guests with hospitality that exceeds expectations. The hotel is located in the city center and allows you to get anywhere without the need for a taxiIs this the main factor that made you give us such a low scoreWe hope that you will give us another opportunity to improve the impression received.Lighthouse Eilat Hotel team members from the Brown Hotels Collection

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay, Wonderful Staff
Amazing stay, wonderful staff. Alina, Shova, and Anat are amazing, and really went above and beyond to make my stay special. Very grateful for their excellent service.
Stayed 2 nights in Jan 2023
Response from אלונה on Feb 9, 2023
תודה רבה על הביקורת המצויינתנשמח לראותך בין אורחינו בעתיד

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing hotel, wonderful staff, great pool, breakfast was excellent. Alina and Shova at the front desk were amazing. They really went out of their way to help me with booking, and their service was incredible and greatly appreciated.
Stayed 1 night in Jan 2023
Response from Alona on Jan 31, 2023
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Shayna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff were great, breakfast was good, room was dusty and had a faint smoke scent
Response from מאיר בראון on Jan 26, 2023
ראשית תרשה לי להודות לך על שהקדשת מזמנך למלא משוב זה שמחתי לשמוע שהצוות היה אדיב ומקצועי ושארוחת בוקר הייתה טובה בנוסף צר לי לשמוע שהחדר לא היה לשביעות רצונך אשמח שתיצרו עמנו קשר להמשך טיפול בברכה מאיר בוגנים בראון

10/10 Excellent

Yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Alona on Oct 6, 2022
Thank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Daniel, Ottertail

Liked: Cleanliness, staff & service, property conditions & facilities
Pool closes at 6pm. A bit odd
Stayed 1 night in Sep 2022
Response from מאיר בראון on Sep 19, 2022
תודה רבה על המשוב המפרגןתגובות כאלו הן ההוכחה שחברי הצוות מיישמים את רוח החברה ניפגש בחופשה הבאה

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in May 2022
Response from Alona on May 30, 2022
Thanks so much for your response

8/10 Good

natalie

Stayed 3 nights in May 2022
Response from Alona on May 30, 2022
Thanks so much for your response

10/10 Excellent

Stephanie, San Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We booked this property last minute, when our tour changed and we had to get to Eilat to be able to go on our tour. The staff was super friendly and helpful, the breakfast was great, and the location was great-within walking distance of the bus station and the location for our tour pickup. Eilat is much smaller and not as nice as I expected, but we were just there for the one night, so it was fine. I wish the pool was open later-we arrived after 6pm and it had already closed. Really could have used a swim and wished they closed at 8pm or something.
Stayed 1 night in Apr 2022
Response from Alona on May 30, 2022
Thanks so much for your response

10/10 Excellent

Catherine

Stayed 1 night in Apr 2022
Response from Alona on May 30, 2022
Thanks so much for your response

10/10 Excellent

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, from the helpful and friendly staff to the breakfast buffet in the morning. Even when dealing with special requests, the staff were pleasant to deal with. Very highly recommended.
Stayed 1 night in Mar 2022
Response from Alona on May 30, 2022
Thanks so much for your response

2/10 Terrible

Daniel

Stayed 2 nights in Mar 2022
Response from Alona on Sep 8, 2022
Dear guest ,Thank you for taking the time to give as a feedback, your comments are an opportunity to learn and improve. We hope you will give us another chance to give you a better experienceThe hotel management

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and the staff is helpful and friendly. We needed a couple of documents printed. They were very happy to help. Thank you!
Stayed 1 night in Feb 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Ori

Stayed 2 nights in Feb 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Roy

Stayed 3 nights in Feb 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Elena

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Liad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at palms hotel
The room was very nice and clean Good breakfast Hotel stuff was kind
Stayed 3 nights in Jan 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Oshri

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

chani

Stayed 3 nights in Nov 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

rotem

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

TAL

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Elad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good (not great) time
Solid! Breakfast during the weekend can get annoying without electricity
Stayed 3 nights in Sep 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel palms
Amazing hotel. Good service.
Stayed 1 night in Sep 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Lilya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

ofir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was very good and butifull days and services
Stayed 3 nights in Jul 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

2/10 Terrible

Volha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Atalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was nice and convenient. People on the desk welcoming and helpful. The pool is not big yet clean and wasn’t crowded. We had breakfast once, and didn’t returned (there were many food choices - but none were something to write home about. I think that the raw material were not the best). Location is about ten minutes walk from Kenion Mul Hayam and the north beach.
Stayed 4 nights in Jun 2021
Response from Alona on Sep 29, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Maayan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we came for 3 days. its a small hotel so it was way better than the common ones at the summer since all the hotels are full at this time. had a grate time.
Stayed 2 nights in Jul 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Orit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Or david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

2/10 Terrible

Naor

Stayed 4 nights in Jun 2021
Response from Alona on Sep 8, 2022
Dear guest ,Thank you for taking the time to give as a feedback, your comments are an opportunity to learn and improve. We hope you will give us another chance to give you a better experienceThe hotel management

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Really nice place. Very friendly and helpful staff that you don’t get in the bigger hotels. Good pool and facilities.
Stayed 2 nights in Jun 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Limor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Sfwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

8/10 Good

Geryes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

ashrf

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
The hotel is totally renewed, it has a great playground for kids and tasty breakfasts. We had a great time, while the only disadvantage of the hotel is the location which is a bit far from the sea
Stayed 3 nights in Apr 2021
Response from . on Sep 8, 2022
Dear GuestThank you very much for the great reviewsWe are happy to read that you enjoyed your vacation. We do our utmost to provide our guest with personal service, above expectations and always pleasant to hear that we have succeeded.We were happy to host you and we hope to see you again among our returning guests.The hotel management