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Dear Tod,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima
Dear Michael,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Thank you for your kind feedback and the 4-star rating! We are delighted that you appreciated our clean property and friendly staff. We look forward to hosting you again for another enjoyable stay.Sincerely,
Thank you for your feedback and for choosing our hotel. We are pleased to hear you found good value in your stay. We look forward to hosting you again in the future.Sincerely,
6/10 Okay
Marie
Travelled with family
Apr 7, 2024
Very noisy
Marie
Stayed 1 night in Apr 2024
Response from Utthan Anand on Apr 8, 2024
We sincerely apologize for the inconvenience caused by the noise during your recent stay. Our team is committed to enhancing our noise control measures to ensure a peaceful environment for all guests. Your feedback is appreciated and will be used to improve our services. We hope to welcome you back for a more enjoyable experience in the future.Sincerely
Thank you for choosing our hotel and for the positive feedback! We're delighted to hear you had a nice experience during your stay. Your four-star rating is greatly appreciated. We look forward to welcoming you back for another enjoyable visit soon. Sincerely,
Dear April,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Room was clean and quiet. The coffee was delish. We didnt even need to stop at our usual place for coffee when we co tinued on our journey. Thank you for a comfortable stay.
dells
Stayed 1 night in Mar 2024
Response from Michael Salalima, on Mar 27, 2024
Dear Dells,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Marnie
Travelled with partner
Mar 25, 2024
Not cold butter for my toast. The coffee was good
Marnie
Stayed 1 night in Mar 2024
Response from Michael Salalima, on Mar 27, 2024
Dear Marine,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
6/10 Okay
Guy
Travelled with family
Mar 24, 2024
Toilet seat in room 153 should be changed. It’s peeling and looks dirty
Guy
Stayed 2 nights in Mar 2024
Response from AF on Mar 24, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager
This Comfort Inn was impeccable in all regards. The staff was exemplary and the facilities were absolutely top shelf. We very much enjoyd our stay and if this is the standard set for all Comfort Inns, we would recommend without any reservations for anyone's motel needs.
James
Stayed 1 night in Feb 2024
Response from Michael Salalima, on Feb 14, 2024
Dear James,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
8/10 Good
David
Business traveller
Jan 15, 2024
Liked: Staff & service
Property and room finishes are old and need work
David
Stayed 1 night in Jan 2024
Response from MICHAEL on Jan 29, 2024
Dear David,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
The staff were not overly friendly, and the room was excessively hot, even after I turned the heat off and put the system to cooling, causing a poor night's sleep.
Graham
Stayed 1 night in Dec 2023
Response from MICHAEL on Jan 29, 2024
Dear Graham,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
Dear Phil,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
6/10 Okay
Christina
Dec 20, 2023
Christina
Stayed 1 night in Dec 2023
Response from Michael on Jan 3, 2024
Dear Christina,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
8/10 Good
Arnold
Dec 17, 2023
Liked: Cleanliness, staff & service
Arnold
Stayed 1 night in Dec 2023
Response from michael on Jan 3, 2024
Dear Arnold,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Was pre booked. Check in was smooth. Have stayed here before. Would recommend to anyone.
Ian
Stayed 1 night in Dec 2023
Response from michael on Jan 3, 2024
Dear Ian,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Renee
Dec 16, 2023
Renee
Stayed 1 night in Dec 2023
Response from michael on Jan 6, 2024
Dear Renee,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Brian
Dec 13, 2023
Brian
Stayed 1 night in Dec 2023
Response from michael on Jan 3, 2024
Dear Brian,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Staff was very helpful during check in. Provided information without prompting and answered questions in a professional manner
Ian
Stayed 1 night in Dec 2023
Response from ian on Jan 3, 2024
Dear Guest,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Peter
Dec 10, 2023
Peter
Stayed 1 night in Dec 2023
Response from michael on Jan 3, 2024
Dear Peter,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Dear Jean-philippe,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
4/10 Poor
Bruno
Travelled with family, Travelled with group
Dec 1, 2023
Liked: Amenities
Disliked: Property conditions & facilities
I reserved for a Queen size bed and what i got was a double bed when i talked to the staff about it they told me it was a queen size bed. I told them i have one and it is biger than what they had.
In the shower the knob to activate the shower was broken.
There was a groupe of teenage kids there and they were playing in the stairs and yelling i had to tell them to move. The staff was standing there not saying or doing anything. Even after me telling her.
We went for breakfast and when i went back to my room it was already being cleaned for the next person coming. The beds were taken apart. I still had my room key with me. It was only 9 oclock and i had the room till 11.
Bruno
Stayed 1 night in Nov 2023
Response from Michael Salalima on Dec 5, 2023
Dear Bruno,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
Dear Dale,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
6/10 Okay
Mike
Nov 23, 2023
Liked: Staff & service
Close to places to eat.
Mike
Stayed 1 night in Nov 2023
Response from Michael Salalima on Nov 24, 2023
Dear Mike,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Faye
Travelled with partner
Nov 22, 2023
Clean and comfortable, great breakfast.
Faye
Stayed 1 night in Nov 2023
Response from Michael Salalima on Nov 23, 2023
Dear Faye,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
6/10 Okay
Margot
Nov 22, 2023
Margot
Stayed 1 night in Nov 2023
Response from a on Nov 26, 2023
a
8/10 Good
David
Business traveller
Nov 20, 2023
Liked: Cleanliness, staff & service
Staff were good . But missing soaps and toilet paper .. had to ask
David
Stayed 1 night in Nov 2023
Response from Michael Salalima on Nov 20, 2023
Dear David,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
10/10 Excellent
Lloyd, Black Point
Nov 12, 2023
Very convenient location overall a nice hotel
Lloyd
Stayed 1 night in Nov 2023
Response from Rajat on Nov 12, 2023
Dear Lloyd,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Mary
Travelled with family
Nov 12, 2023
Mary
Stayed 1 night in Nov 2023
Response from Michael Salalima on Nov 13, 2023
Dear Mary,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
8/10 Good
Kirsty
Nov 12, 2023
Kirsty
Stayed 1 night in Nov 2023
Response from Michael Salalima on Dec 5, 2023
Dear Kirsty,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
8/10 Good
Terry
Nov 11, 2023
Terry
Stayed 1 night in Nov 2023
Response from Michael Salalima on Nov 12, 2023
Dear Terry,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Dear Robert,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
10/10 Excellent
Janifer
Oct 31, 2023
Janifer
Stayed 1 night in Oct 2023
Response from Michael Salalima on Nov 1, 2023
Dear JaniferThank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Dear Johanna,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager
Dear Julie,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
6/10 Okay
Murielle
Oct 20, 2023
Liked: Staff & service
Murielle
Stayed 1 night in Oct 2023
Response from Michael Salalima on Oct 21, 2023
Dear Murielle,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
Close to restaurants and easy to get to and from highway.
Brenda
Stayed 1 night in Oct 2023
Response from Michael Salalima on Oct 12, 2023
Dear brenda, Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Kind regards,Michael SalalimaGeneral Manager
The hotel was right off the highway, making it easy to find. There were quite a few dining and entertainment options within 2 kilometers not to mention the casin.
Loretta
Stayed 1 night in Oct 2023
Response from Michael Salalima on Oct 11, 2023
Dear Loretta , Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn
Dear Leslie , Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn
6/10 Okay
Diana
Oct 8, 2023
Diana
Stayed 1 night in Oct 2023
Response from michael on Oct 28, 2023
Dear Diana,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to improve our services and provide a better experience for our guests.We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay. Please know that we take your concerns seriously and will be addressing them promptly with our team to prevent such issues from occurring in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements based on your comments. We hope that you might consider giving us another chance to provide you with a more positive and enjoyable experience during your next visit.If there are any specific issues you would like to discuss or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to assist in any way we can.Once again, we apologize for any inconvenience you experienced, and we thank you for your feedback. We look forward to the opportunity to welcome you back and provide you with a more memorable stay.Sincerely,Michael Salalima,
4/10 Poor
Dan
Oct 7, 2023
Liked: Property conditions & facilities
Dan
Stayed 1 night in Oct 2023
Response from Rajat on Oct 8, 2023
Dear Dan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn
Dear Ian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn
6/10 Okay
Candace
Oct 7, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
I left a jacket in the hotel and was told it wasn’t found the next day. It was an expensive and I know I left it hanging on a chair. The stay was fine but knowing someone else has my jacket is upsetting.
Candace
Stayed 1 night in Oct 2023
Response from Rajat on Oct 8, 2023
Dear Candace, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn
Great place to stay while traveling to nova scotia. Its right on the trans canada, easy access, small town with banking, shoppers, mcdonalds, bulkbarn, gas stations. Clean, friendly staff, comfy beds.
kirsty
Stayed 1 night in Oct 2023
Response from Michael Salalima on Oct 7, 2023
Dear Kirsty, Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Kind regards,Michael SalalimaGeneral Manager
6/10 Okay
Leslie
Oct 6, 2023
Liked: Cleanliness
The room was convenient to vehicle, but could have been a little cleaner, lobby and laundry room. Also side door was not activated by card, for security.
Leslie
Stayed 1 night in Oct 2023
Response from Rajat on Oct 8, 2023
Dear Leslie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Michael Salalima General Manager Comfort Inn