Exterior

Reviews of Travelodge by Wyndham Stony Plain

2 out of 5
Travelodge by Wyndham Stony Plain
74 Boulder Blvd, Stony Plain, AB

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 933 reviews" "
Rating 8 - Good. 401 out of 933 reviews" "
Rating 6 - Okay. 183 out of 933 reviews" "
Rating 4 - Poor. 58 out of 933 reviews" "
Rating 2 - Terrible. 32 out of 933 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice pool...enjoyable
Stayed 4 nights in Apr 2024
Response from Bob, GM on Apr 22, 2024
Thank you, Denise!!! It was our pleasure to have you stay as our guest.

8/10 Good

james

Liked: Cleanliness, staff & service, amenities
Nice hotel needs renos soon
Stayed 1 night in Apr 2024
Response from Bob, GM on Apr 22, 2024
Thanks, James!!! We are looking into doing a renovation to all rooms. We're just making sure we have all our ducks in a row.

6/10 Okay

Fred

Travelled with family
Liked: Cleanliness, staff & service
Included breakfast was poor. Juice machine not working, limited food options, and hot items were not replenished while we were in there
Stayed 2 nights in Apr 2024
Response from Bob, GM on Apr 21, 2024
My apologies for your experience as we could not keep up with the demand for hot and regular breakfast items. The teams were consuming them as fast as we were replenishing them. Our juice machine was out of order for Friday morning but we were able to have it available for Saturday morning.

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service
These are small things, hotel was still good. Things mentioned are convenience necessities only. 1. ATM was not working 2. Had to go get change outside motel to use vending machines 3. No disturb sign in room.. had to ask front desk for one 4. No ice on 2nd floor 5. Air conditioning on in hallway (very cold)
Stayed 3 nights in Apr 2024
Response from Bob, GM on Apr 19, 2024
Thank you, Warren! We will do our best to address each of these issues. Sorry for the inconvenience.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and close to highways
Stayed 1 night in Apr 2024
Response from Bob, GM on Apr 18, 2024
Thank you, Paul!!! It was our pleasure to have you as our guest. We look forward to your next stay with us.

8/10 Good

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming here
Stayed 2 nights in Apr 2024
Response from Bob, GM on Apr 18, 2024
Thank you, Monika!!! We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent perfect location
Stayed 1 night in Apr 2024
Response from Bob, GM on Apr 16, 2024
Thank you, Paul!!! We appreciate you choosing to stay with us.

10/10 Excellent

Benjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms…
Stayed 1 night in Apr 2024
Response from Bob, GM on Apr 16, 2024
Thank you, Bennie!!! We appreciate you taking the time to give us a fantastic review. We hope you'll choose to stay with us again in the future.

4/10 Poor

jian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bob, GM on Apr 16, 2024
Thank you for your feedback, Jian. What could we have done better to make your stay more pleasant?

10/10 Excellent

Patryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and positive staff very friendly
Stayed 2 nights in Apr 2024
Response from Bob, GM on Apr 14, 2024
Thank you, Patryk!!! We appreciate your positive vibes and look forward to your next stay with us.

4/10 Poor

Allan

Travelled with family
Disliked: Amenities
The property seemed kinda run down and even had to switch rooms due to a rusted out bath tub. But the staff was pretty good and accommodating
Stayed 2 nights in Apr 2024
Response from Bob, GM on Apr 7, 2024
My apologies for your experience with us, Allan. We are in the planning stages of a renovation for all guest rooms. However, these are all preliminary based on financial decisions that need to be considered.

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly the staff is, how close stores are, and I really like the breakfast!
Stayed 5 nights in Mar 2024
Response from Bob, GM on Apr 3, 2024
Thanks, Monika!!! We appreciate your positive feedback and look forward to your next stay with us.

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 30, 2024
We appreciate your positive feedback, Samuel. We hope to see you again during your next trip to our neighborhood.

8/10 Good

Jaso

Stayed 5 nights in Mar 2024
Response from Bob, GM on Apr 16, 2024
Thank you, Jason!!! We appreciate your review of our hotel. We looked forward to seeing you again in the future.

4/10 Poor

Hernani, Lac la biche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 26, 2024
We're sorry for your experience with us, Hermani. How could we have helped to make your stay experience better?

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff and the pool
Stayed 3 nights in Mar 2024
Response from Bob, GM on Mar 24, 2024
We appreciate your positive feedback, Monika. We hope to have your visit our hotel again in the future.

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2024
Response from Bob, GM on Apr 11, 2024
Thank you, Joshua!!! We appreciate your positive feedback and look forward to seeing you again.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stopped overnight..
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 24, 2024
Thank you for your positive review, Richard. We look forward to your next visit to Stony Plain.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2024
Response from Bob, GM on Mar 20, 2024
Thank you, Jason, for your positive feedback. We look forward to your next stay with us.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Room was clean and comfortable but could use some updates in the bathroom. Breakfast had lots of selections. Wished the hot tub was warmer.
Stayed 2 nights in Mar 2024
Response from Bob, GM on Mar 18, 2024
Thank you for your feedback, Kelly! We are looking to update our rooms in the next year or so. We've started looking at our budget and for suppliers. Thank you for staying with us.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 16, 2024
Thank you for taking the time to review our hotel. We look forward to seeing you again.

6/10 Okay

Emie

Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 12, 2024
Thank you for your feedback, Emie.

8/10 Good

Jeff

Stayed 2 nights in Mar 2024
Response from Bob, GM on Apr 2, 2024
Thanks, Jeff!!! We appreciate your business.

8/10 Good

Chelsea

Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 30, 2024
Thank you, Chelsea!!! We appreciate your positive feedback.

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Adequate for the price. Staff is great! Clean property. A/C heating unit is very loud and a bit disruptive when sleeping. Overall a good value
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 9, 2024
Thank you for your feedback, Olivia! We hope you'll choose us again for your accommodation needs the next time you're in our area.

2/10 Terrible

Beverley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and outdated.
Stayed 1 night in Mar 2024
Response from Bob, GM on Mar 2, 2024
Thank you, Beverley, for your feedback. I apologize for any noise you experienced during your stay with us. We are currently looking into suppliers for a complete room update we hope to have complete by within the next year or so.

8/10 Good

Jason

Stayed 7 nights in Feb 2024
Response from Bob, GM on Mar 20, 2024
Thank you, Jason, for your positive feedback. We hope you'll choose to stay with us again the next time you're in this area.

6/10 Okay

DONGHOON

Travelled with family and small children
Liked: Staff & service
Tv is too much old model like 2001 years model.
Stayed 1 night in Feb 2024
Response from Bob, GM on Feb 29, 2024
Thank you for your feedback. We have been slowly changing out the 32' TVs. This process has been ongoing based on need and financial considerations.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the rooms were clean and quiet. Not huge but they had everything we needed. Free breakfast was great too! Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Bob, GM on Feb 19, 2024
We appreciate your feedback, Colleen. We look forward to your next visit with us.

2/10 Terrible

John

Disliked: Amenities
It was good
Stayed 2 nights in Feb 2024
Response from Bob, GM on Feb 16, 2024
Thanks for your feedback, John. How could we have provided better service to you? Was there an issue during your stay with us?

8/10 Good

Nneka

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like the breakfast. But their hot tub was not clean when we used it last night. It was full of something that looked like hairs.
Stayed 1 night in Feb 2024
Response from Bob, GM on Feb 12, 2024
Thank you, Nneka!!! We appreciate your feedback. We will make sure we clean the hot tub on a more frequent basis.

8/10 Good

Jessica Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 5 nights in Feb 2024
Response from Bob, GM on Feb 11, 2024
Thank you, Jessica Anne!!! We appreciate your positive feedback and look forward to having you stay with us again in the future.

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely helpful staff
Stayed 1 night in Jan 2024
Response from Bob, GM on Feb 11, 2024
Thank you, Val!!! We appreciate your business and look forward to seeing you again.

6/10 Okay

Dr. John

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Bob, GM on Jan 30, 2024
Thank you for you feedback, John. We appreciate your business. What could we have done differently to change your opinion of our hotel?

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob, GM on Jan 29, 2024
Thank you, Danielle!!! We appreciate your positive feedback and hope to see you again in the future.

8/10 Good

John

Stayed 2 nights in Jan 2024
Response from Bob, GM on Feb 11, 2024
Thanks, John!!! Your positive feedback is important to us and we hope to see you again.

2/10 Terrible

Mohamad

Stayed 1 night in Jan 2024
Response from Bob, GM on Jan 30, 2024
Thank you for your feedback, Mohamad. How could we have done better to change your opinion of our service?

8/10 Good

Cyril

Stayed 2 nights in Jan 2024
Response from Bob, GM on Jan 8, 2024
Thank you, Cyril, we appreciate your business and your feedback. We hope to see you again very soon.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in Dec 2023
Response from Bob, GM on Jan 8, 2024
Thank you, Tricia, we greatly appreciate your feedback. We hope to see you again.

8/10 Good

Susan

Liked: Cleanliness, staff & service
Super nice front desk staff. The room furnishings are a little worn but the room was very clean.
Stayed 1 night in Jan 2024
Response from Bob, GM on Jan 8, 2024
Thank you, Susan! We are in the planning stages of a update to all our rooms. All furnishings will be replaced during that time.

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness
Average hotel
Stayed 1 night in Dec 2023
Response from Bob, GM on Jan 8, 2024
Thank you for your feedback. We will strive to be better in the future.

10/10 Excellent

GloAnn

Checking in is quick and easy
Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 31, 2023
Thank you, GloAnn!!! We appreciate your business and your positive feedback.

4/10 Poor

Tyson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My brothers girlfriend had bed bugs crawling on her in her sleep. The staffed moved them to another room and gave them one night free.
Stayed 1 night in Dec 2023
Response from Bib, GM on Dec 30, 2023
My apologies for the inconvenience. We take this issues very seriously. A technician fumigated the room this afternoon.

6/10 Okay

Tyson

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed bugs in the room.
Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 29, 2023
My apologies for the inconvenience. We have a company coming to deal with them today.

10/10 Excellent

ashes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bob, GM on Dec 27, 2023
Thank you, Ashes, for your positive feedback on our service.

10/10 Excellent

Laurence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 26, 2023
Thank you, Laurence!!! We appreciate you feedback and hope to see you again in the future.

10/10 Excellent

Kenneth

Stayed 3 nights in Dec 2023
Response from Bob, GM on Dec 26, 2023
Thank you, Kenneth!!! We appreciate your feedback and your business. Happy Holidays!!!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside family restaurant
Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 22, 2023
Thank you, Terry!!! We appreciate you choosing to stay with us and also support Mr. Mike's Steakhouse.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 15, 2023
Thank you, Joyce!!! We appreciate your positive feedback & for choosing to stay with us.

6/10 Okay

R. Wade

Stayed 1 night in Dec 2023
Response from Bob, GM on Dec 11, 2023
Thank you, R. Wade. We appreciate your feedback.