Dear William,Thank you for your wonderful review! We're delighted to hear that you consistently enjoy your stays with us. Looking forward to welcoming you back for another great experience.

Dear James,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our lounge. Your satisfaction is our priority, and we look forward to providing you with more exceptional experiences in the future.

Dear Frank, Thank you for taking the time to review your stay. We appreciate your feedback and hope to exceed your expectations on your next visit.

Dear Corinna,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the construction-related issues with water pressure. Our team appreciates your understanding and is always here to assist to ensure you have a comfortable stay. We look forward to welcoming you back for an improved experience.

Dear Daryl,Thank you for your wonderful review! We're thrilled to hear that our staff's helpfulness contributed to a great overall experience for you. We look forward to welcoming you back for another enjoyable stay.

Dear Kerri, Thank you for your glowing review! We're delighted that you enjoyed our recently renovated rooms, the special gifts upon arrival, and the memorable visit from the Easter Bunny. It was our pleasure to upgrade you to a larger river view room. We look forward to welcoming you back for more exceptional experiences.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

We’re thrilled to you enjoyed your experience! Thank you for taking the time to leave us your review and we hope to see you again soon!

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for taking the time to share your review concerning your stay at Fairmont Hotel Macdonald. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. We invite you to contact us directly to discuss any concerns!

We're absolutely delighted that you had a wonderful experience! Your review means a lot to us, and we sincerely appreciate you sharing your thoughts. Looking forward to the pleasure of welcoming you back soon!

Dear Domenico, Thank you for rating us 5/5! We're glad you had a great experience with us and look forward to welcoming you back soon.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Dear Stuart,Thank you for your wonderful review! We're thrilled that you enjoyed our excellent spa, sauna, and steam room facilities. Your satisfaction is our priority, and we look forward to providing you with more exceptional experiences in the future.

We’re thrilled to you enjoyed your experience! Thank you for taking the time to leave us your review and we hope to see you again soon!

Dear Tan,Thank you for your loyal patronage and wonderful review! We're delighted that you continue to enjoy your winter vacations with us and appreciate our beautiful hotel and the scenic riverbank walks. Your kind words about our Gold level staff and housekeeping team are truly appreciated. We look forward to welcoming you back, and we'll make sure to pass on your compliments to the staff.

We’re thrilled to you enjoyed your experience! Thank you for taking the time to leave us your review and we hope to see you again soon!

Thank you for leaving us a review of your recent experience at Fairmont Hotel Macdonald.It is our genuine hope to provide exceptional service to each and every one of our valued guests.We are so glad that you enjoyed your stay. We look forward to warmly welcoming you again to Edmonton’s Chateau on the River; your home away from home.

We extend our heartfelt gratitude for selecting Fairmont Hotel Macdonald as your accommodation of choice and for sharing your wonderful feedback! Your participation in our post-stay survey is greatly valued.It brings us immense joy to learn that your stay was enjoyable, and we are already excited at the prospect of your return. Anticipating your next visit, we look forward to extending our warmest welcome once again, making Fairmont Hotel Macdonald your cherished home away from home.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay.We are so glad that you enjoyed your stay and hope to see you again very soon.

Thank you for your kind words regarding our staff; we're pleased to hear they provided excellent service. However, we deeply regret the lapses in cleanliness and maintenance you encountered during your stay. Your feedback is invaluable, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your loyalty to Fairmont and hope to have the opportunity to welcome you back for an improved stay.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for taking the time to share your feedback with us. We appreciate your compliments on our beautiful building but are disappointed to learn about the challenges you experienced during your stay.We apologize for any inconvenience caused by the condition of the rooms and any misunderstanding regarding our billing policies. We take your concerns seriously and will use your comments as an opportunity to improve our services. Regarding the holds on your credit card, we understand the frustration and inconvenience this may have caused.We sincerely apologize for any confusion with our billing policies, and we will work on better educating our staff to provide clearer explanations to our guests.Your input is invaluable to us, and we hope to have the opportunity to welcome you back in the future, providing you with a much-improved experience.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact our front office department directly.Thank you for bringing these matters to our attention, and we look forward to the chance to make amends.

Thank you for sharing your feedback with us. We appreciate your observation about the age of our property and completely understand your desire for updated facilities.We're excited to inform you that we are currently undergoing renovations to enhance the overall experience for our guests. These renovations are scheduled to continue until April, and we believe that you'll find the improvements quite significant.We appreciate your patience and understanding during this transitional period. We hope that upon completion of the renovations, you'll consider giving us another opportunity to provide you with an upgraded and more enjoyable stay.If there's anything specific you'd like to see or if you have any additional suggestions, please feel free to share them with us. We value your input and are committed to making our guests' experiences the best they can be.Thank you for choosing us, and we look forward to welcoming you back after our renovations are complete.

Thank you for leaving us a review of your recent experience at Fairmont Hotel Macdonald. We hope that you will present us with the opportunity to serve you again soon.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay.We are so glad that you enjoyed your stay and hope to see you again very soon.Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for your positive feedback and loyalty to Fairmont Properties. We're delighted to hear that you generally enjoyed your stay at the Hotel Macdonald and appreciate your understanding during our ongoing renovations.We apologize for any discomfort you experienced with the temperature in your room. Your feedback is valuable, and we will certainly address this issue to ensure a more comfortable environment for our guests. Please know that your comfort is our top priority, and we are taking steps to rectify the heating concerns you've raised.We're grateful for your kind words about our helpful and pleasant staff. They take great pride in providing exceptional service, and we'll make sure to share your compliments with them.Once our renovations are complete, we believe you'll find an even more enjoyable and refreshed atmosphere during your future visits. We appreciate your patience and look forward to welcoming you back for an improved experience.Thank you for choosing Fairmont, and we hope to have the pleasure of hosting you again soon.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our staff's warmth, care, and kindness made your stay special, from the moment you entered our hotel to the check-in process and throughout your time with us.It's always a pleasure to receive such kind words, and we sincerely appreciate your recommendation. Providing exceptional service and creating memorable experiences for our guests is our utmost priority, and we are delighted to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back to our hotel in the future. If there is anything specific you loved about your stay that you would like to highlight or if you have any suggestions for improvement, please feel free to share them with us.Once again, thank you for choosing us, and we can't wait to have the pleasure of hosting you again.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay.We are so glad that you enjoyed your stay and hope to see you again very soon.Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

We're absolutely delighted that you had a wonderful experience! Your review means a lot to us, and we sincerely appreciate you sharing your thoughts. Looking forward to the pleasure of welcoming you back soon!

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you and your wife enjoyed your evening at our beautiful hotel with its rich history.We're glad to know that you found our staff wonderful and enjoyed our amenities. Providing exceptional service and ensuring our guests have a memorable experience is our top priority.We appreciate your understanding regarding the room situation, and we're pleased we could accommodate you with a free upgraded room. It's great to hear that our team was able to make your stay enjoyable even with the unexpected change.We look forward to welcoming you and your wife back for another delightful stay. If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share them with us.Thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again.

We’re thrilled to you enjoyed your experience! Thank you for taking the time to leave us your review and we hope to see you again soon!

Thank you very much for sharing your feedback. We are hoping to have the main door fixed soon so we acknowledge your comment and appreciate your patience throughout this process.We will most definitely keep up the service and look forward to having you back!Guest Services Agent

Thank you for leaving us a review of your recent experience at Fairmont Hotel Macdonald.It is our genuine hope to provide exceptional service to each and every one of our valued guests.We are so glad that you enjoyed your stay. We look forward to warmly welcoming you again to Edmonton’s Chateau on the River; your home away from home.

Thank you for your review. We apologize for any inconvenience caused by the renovations and the temporary side entrance. We appreciate your kind words about the hotel and are glad that you had an overall good experience. We hope to welcome you back soon for an even better stay.

Thank you for taking the time to provide feedback on your recent stay at Fairmont Hotel Macdonald. We appreciate your input and will use it to continuously improve our services. If you have any further suggestions or concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future for a better experience.

Dear Paul, thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the overbooking issue and the need to accommodate you in another hotel. We understand that this was not the experience you were expecting and we apologize for any frustration it may have caused. We appreciate your understanding and are glad that we were able to compensate you with complimentary amenities during your stay. Your comments have been duly noted and we will take them into account to ensure a smoother experience for our valued guests. Thank you for choosing Fairmont Hotel Macdonald.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the ongoing construction. We understand your concerns about the hotel's appearance and pricing. We appreciate your feedback and will take it into account as we strive to improve our services. Thank you for your understanding.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to leave us a review. We are so glad that you enjoyed your experience and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home.

Thank you for choosing Fairmont Hotel Macdonald. Please let us know if there is anything that you wish to share on how we could improve and score a 10/10 star!We look forward to warmly welcoming you again to Fairmont Hotel Macdonald; Chateau on the River.

Thank you for taking the time to provide feedback on your recent stay at Fairmont Hotel Macdonald. We appreciate your input and will use it to continuously improve our services. If you have any suggestions or concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future for a better experience.