Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Russell

More effort needed

Posted 21-Aug-2014
The restaurant & lounge is the best part about the hotel. The hotel is in need of a much needed makeover. Our reservation was for a newly modern room with a standup shower the clerk at checking confirmed this then sent up to a room with an old bathroom. When questioned about this they said they had no other rooms and to upgrade would cost us $70. That is not acceptable we won't stay there again. Also we were celebrating our 25th and expedia said they would make a note so they would ensure a great stay at a 3 star hotel. Define ttly not a 3 star rating from us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Holiday

Posted 21-Aug-2014
Pros: Internet
Great place to stay. Staff friendly and food terrific. Location is in a great place, close to my great locations.
5 out of 5
Recommended
for Everyone
by A verified traveller from Inglewood

An excellent choice for our Family Reunion.

Posted 14-Aug-2014
Pros: See above
Location: Location is easy to get to from airport ,lots of parking! It is close to major highway junction in Edmonton so can go anywhere in the c
We made an excellent choice when we booked this hotel. It was easy to get to coming from the airport. Despite close to a busy highway ,it was one of the quietest hotels we ever used. Our room was large and the king size bed was super king size and most comfortable. We had the best meal of our stay at Creations. Excellent breakfasts!
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort McMurray, Alberta

Excellent customer service

Posted 9-Aug-2014
Pros: Location - easy to find. Comfortable beds. Great restaurant.
Location: Lots of shops and restaurants.
We stayed here with my elderly mother who had medical appointments. The staff were excellent - attentive and kind - some of the best customer service I have ever had a hotel.
4 out of 5
by A verified traveller from Saskatoon.

Too expensive.

Posted 13-Jul-2014
Cons: Prices should be lower.
The stay was ok. A little pricy. We got back to the room quite late and tired and were late getting up in the morning and found out that our breakfast coupons(only2) were useless to us because breakfast was over at ten and brunch was starting at 10:30. We left without using them. Disappointing. Over priced.
4 out of 5
Recommended
for Everyone
by A verified traveller

A nice, affordable hotel

Posted 12-Jul-2014
Not the Four Seasons, but a nice and affordable hotel. Rooms were large and comfortable. Best thing is that they have a good restaurant for a real breakfast, a good dinner and room service.
4 out of 5
Recommended
for Everyone
by B from Saskatchewan

Nice hotel

Posted 1-Jul-2014
Pros: The friendly, outgoing staff. The complimentary buffet. We will definitely stay there again.
Cons: Would have been nice to have a gift shop
Despite others disliking being close to the trains, our 2 1/2 grandson LOVED watching the trains!!! We were at the end of the hotel and could see the coming and going of the trains. The joy in watching our grandson was worth listening to the trains.
2 out of 5
by unhappy from edmonton

Could be better

Posted 29-Jun-2014
Get to the front desk everything goes normal as I would expect, get keys off to my room open the door and someone is already in there, go back down get another room now the keys do work anymore repeat this about three times back and forth trying to get the cards checked and chick at front desk looks clueless and doesn't really care. I was ready to walk out then it finally got the keys working. Later on leave to go get food, come back and the keys don't worm anymore smh.
5 out of 5
Recommended
for Everyone
by daymon from edmonton ab

Nice hotel friendly people

Posted 23-Jun-2014
Nice hotel with a frienndly staff we had a great stay and I would recommend this hotel. We stayed one night and decided to stay a second night. It was a great price for how nice and clean the rooms are this being said when we go back again we will be staying there again.
4 out of 5
Recommended
for Everyone
by amanda from alberta

Great location for restaurants

Posted 22-Jun-2014
Pros: The rooms were well kept
Location: Great restaurants close by, and a shopping mall only minutes from the hotel
We spent 2 nights at the sawridge and had a great stay. The rooms are spacious and the bed is comfortable. The bathroom was very clean and had lots of room. Very well kept building inside and out. The lobby and hotel had some beautiful art displayed all around.The complimentary breakfast buffet was surprisingly good and had a variety of items to choose from, hot and cold. The staff were always pleasant and helpful. We would stay again when we go back to the city.