Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom edmonton

Decent location. Nice lobby.

Posted 16-May-2015
Rooms are a little older but it was a nice stay. I have stayed here before and would probably stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel at great price

Posted 13-May-2015
Hotel was really nice and room was clean. Our keys wouldn't work on last night so we had to lug our stuff all the way back to front desk, the guy was not very apologetic until I expressed frustration. Would still stay here again but the staff could use some work.
3 out of 5
Recommended
for Families
by A verified travellerfrom Alberta

I like the separate rooms

Posted 10-May-2015
Pros: The fact that you had "bedrooms" instead of just one big area.
Cons: gym has nice equipment, unfortunately on the day I was there, there was no water or towels available. let them know and h20 was sent to my room.
Location: Easy in access off Whitmud, but sometimes a bit difficult to get out of if traffic is heavy.
Overall the hotel is pretty nice. Our room overlooked the dining room, and had no outside windows. It would have been nice to have an outside window. The gym has nice equipment, unfortunately on the day I was there, there was no water or towels available at the room. When I let the front desk know, they did send water up to our room.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Grande Prairie, Alberta

Nice hotel close to downtown Edmonton.

Posted 4-May-2015
Pros: Decore, buffet, nice lounge area.
Cons: Include breakfast vouchers for all guests. Rooms should have a mini-fridge.
This is a very nice hotel with ambiance. Very elegant and comfortable. There was some confusion at checkout over the number of nights we stayed but otherwise, we had a good experience. We had a good rate with expedia however, we did not receive breakfast vouchers. If we paid the going rate, I believe the breakfast vouchers would have been included.
3 out of 5
by A verified travellerfrom grande prairie

Just a place to stay

Posted 3-May-2015
Pros: Every thing was just ok
Location: Hard to get in and out of depending on where you are going too
On 2 very noisy intersections an railway crossings.no mini fridge.not very easy to get in and out of.rooms are fairly comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

excellent for the price

Posted 27-Apr-2015
good; clean rooms; one drawback was there was no bar fridge
1 out of 5
by A verified traveller

Loud and Misleading

Posted 26-Apr-2015
Pros: Hard to like anything considering the terrible experience.
Cons: Noise - but I don't see that being improved without significant renovations. Charge less for the terrible experience - that might be an improvement.
Location: Easily access the Whitemud.
This hotel is terribly designed. Our room had a patio into the restaurant. It was very strange and somewhat creepy, but worst of all noisy. The restaurant seemed to be open until midnight so you could hear everything while trying to sleep. Additionally, there were large gaps around the door to the room which permitted light into the room and even more noise! It was a terrible stay and I would not recommend it to anyone, you would certainly be better off comfort and noise wise to stay at one of the motels next to this hotel. Also, the hotel website and photos were certainly misleading. The hotel exterior and lobby have been renovated, making it seem like a nice location. However, the upper floors are outdated, dirty and not in keeping with the modern and open look on the main floor.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom red deer

Posted 25-Apr-2015
Hotel was nice. Staff was great and The hotel was rooms were clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, Canada

Nice hotel, comfortable bed, clean, and friendly

Posted 22-Apr-2015
Pros: I liked that it was clean and I felt safe because I was traveling alone.
Cons: The lock to my door was sticky and took a few times to open sometimes, as was another access door I had to take to get to my room
Location: location was near the freeway. I was there for business, it was close to restaurants
the staff was great, when I needed copies made they did that for me. It was helpful to have the computer and printer there for business purposes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Apr-2015
It was all great but one thing - the hotel is right by the train tracks and my room was on an outside wall. I could hear the noise of the train late in the evening.