Terrace/patio

Reviews of Home2 Suites by Hilton West Edmonton, Alberta, Canada

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Good location and fairly quiet. Staff were friendly and helpful. Would stay at again should I return to Edmonton!
Stayed 2 nights in Mar 2024

8/10 Good

Jim

Stay was very good
Stayed 1 night in Mar 2024

8/10 Good

RICK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, room very clean and stocked.Is just outside industrial area so not the best views. Pool was closed for renos. Would plan to stay again in the future.
Stayed 1 night in Mar 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent complimentary breakfast & the rooms were pretty comfy & homey. I’ll definitely come back just because of the room’s amenities alone. Service was also pretty good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
We were over the moon with this property while we were in town for Winter Games. The room exceeded our expectation and we would highly recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

I Lut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, quiet.
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location, however, there were no dog bags in the pet area and therefore TONS of dog poop everywhere.
Stayed 3 nights in Mar 2024

10/10 Excellent

Olubunmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything and more you would need in a home away from home. Perfect 👌 👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Mansi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was very loud on the floor with animals barking at 6 am and very thin walls between rooms. Could hear people coughing in the other room.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about the property was that it offered great value at an affordable price.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Carolyn

Liked: Staff & service
There was a weird smell the room and hallway
Stayed 1 night in Mar 2024

10/10 Excellent

Nikayla

Stayed 2 nights in Mar 2024

8/10 Good

Thangavelu Rajan

Travelled with partner
Location was very convenient . Staff very friendly and helpful .
Stayed 3 nights in Feb 2024

8/10 Good

Glenn, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was very welcoming. Close to many types of restaurants. Good breakfast options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet.
Stayed 3 nights in Mar 2024

8/10 Good

erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a really great experience here!! The only issue is the rooms are a little noisy from neighbour to neighbour and the blankets could be better!! Staff was super friendly and very accommodating! Breakfast was delicious, especially the waffle maker! Oh also they should invest in a hot tub lol
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and easy. It was close and easy to get to the Misericordia hospital.
Stayed 1 night in Mar 2024

10/10 Excellent

Gilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally I really enjoy this hotel. Always very clean, the kitchenettes are small but perfect for one person. You do cook on a hot plate but they are really good ones. Can cook a meal very easily. Beds are extremely comfortable. Good size bathrooms and stand up shower with lots of room. And most importantly it isn’t a killer on the wallet to stay.
Stayed 5 nights in Feb 2024

6/10 Okay

claudette, Fort McMurray

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda Lee, Lloydminster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, great staff and breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Maurice

Stayed 1 night in Feb 2024

4/10 Poor

Kelly-Dawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, room and workout area was all great
Stayed 1 night in Feb 2024

8/10 Good

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean unit and convenient location. Breakfast is very limited in options, but whatever is provided is ok.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean pool and breakfast area. Nice room. Comfy bed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful staff! Great room.
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping only does every other day unless you request more often.
Stayed 3 nights in Feb 2024

8/10 Good

David, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for my requirements
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Amber

Stayed 2 nights in Feb 2024

10/10 Excellent

Robert, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Craig

Business traveller
Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Clean and friendly staff. Breakfast was also very nice!
Stayed 1 night in Feb 2024

6/10 Okay

Marc

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and so was breakfast! So happy with the pool and room. Location was perfect for West Edmonton Mall! Great job at the front desk Paul!
Stayed 3 nights in Feb 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

6/10 Okay

Xue

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Selale

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice set up with a kitchenette, small living room area with a love seat and TV and bed with curtain to separate it from the rest of the room.
Stayed 3 nights in Feb 2024

2/10 Terrible

Shantel

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very efficient and welcoming.
Stayed 1 night in Feb 2024

10/10 Excellent

Malcolm, Kelowna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and good value.
Stayed 2 nights in Feb 2024

2/10 Terrible

Edeena Big

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Double charged me Expedia and then at hotel
Stayed 1 night in Feb 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get downtown to the rink where I was going and to the mall
Stayed 2 nights in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Charlene Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the easy check-in/out, the staff were all very friendly and the breakfast was delicious. Would definitely recommend and stay again.

10/10 Excellent

Thi kieu dung

Stayed 2 nights in Jan 2024

8/10 Good

Donal