Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Good hotel horrible staff

Posted 8-Dec-2014
This hotel only takes credit card pre authorizations and payments. so even if you have already prepaid and explain your credit card number was stolen and can pay cash or debit, it's a no. The front clerk Ute, is the most rude, unprofessional person I have come across. Gave snarky remarks, facial experissions I could see, and didn't follow 'customer is always right'. The room was overall comfortable except one stop in the floor was soaking. if stepped on, soap bubbles came out. Probably will not be visiting this hotel again.
3 out of 5
by A verified traveller

Recent Stay

Posted 25-Nov-2014
The Doors on some of the rooms are not the correct length. They hang in such a way that there is a significant space between the bottom of the door and the threshold between the hallway and the guest room. This leads to significant light and sound being able to enter the room. It makes the stay feel unsettling and gives the impression that there is a lack of security.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary, AB

Convenient comfortable economical

Posted 19-Nov-2014
Pros: Convenient location, cleanliness, comfortable bed.
Cons: Carpeted area around the sink had a stale mildewy odor.
Location: Not a lot to do nearby; however, within a few blocks is an excellent coffee shop and a couple of very good little bistros. Near bus and subway.
I frequently stay at this hotel when traveling on business. The rooms are clean and the beds comfortable. Location is central and convenient for my meetings. Front desk staff for the most part are friendly and hospitable and helpful. Noise from loud voices in the hallways is sometimes an issue as many groups appear to stay here. The elevator is small and shaky. There is also a convenient privately operated coffee shop on the premises. Overall it's a good deal for the price, basic no frills accommodation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff,

Posted 18-Nov-2014
Lovely hotel, rooms clean, located downtown edmonton. Has restaurant in hotel, very good service. Covered parking for cars
2 out of 5
by A verified travellerfrom BC

Overpriced poor quality hotel

Posted 12-Nov-2014
Extremely poor beds - worst experienced in years. Poor HVAC, very uncomfortable. Very outdated washroom.
2 out of 5
by A verified travellerfrom Williams Lake

Really old and outdated

Posted 31-Oct-2014
Hotel was old and freaky! Non of the doors in the room closed properly. The elevator seemed like it was going to break. Hotel had a funny smell. Staff weren't very friendly.
Comment from Hotel Management
5-Nov-2014 by Management, Hotel Management
Dear Megan, Thank you for choosing Days Inn Edmonton Downtown. We are sorry to hear that your stay at our property did not fill your expectations. I have forwarded your observations to the appropriate departments. We hope you give us another opportunity in the future.
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Peace River

Nice to have parking included in the hotel price.

Posted 23-Oct-2014
Pros: The central location is nice.
Cons: The gym is really small and there are hardly any weights to be had. This could easily be improved.
Location: The location was good for what I needed.
The staff was ok to deal with. The room was really hot; I had to shut the heat off and open a window and was still warm. I was a little upset that there was not a fridge in the room. The entrance to the parking area did not work well; I had to try my card several times. Room was quiet and other guests too. I was in Room 229 and the toilet ran all night. That should be fixed.
3 out of 5
Recommended
for Everyone
by A verified traveller

I mean it's a Days Inn.

Posted 20-Oct-2014
Cons: It would have been nice if there was a continental breakfast.
Location: It was right downtown, which was nice. I didn't have to use my car the whole time I was there.
For the amount I paid, it was satisfactory. Wasn't totally amazing, but it was comfortable and affordable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Nice hotel in midst of all amenities and plenty

Posted 19-Oct-2014
Good experience albert restaurant serves good food
2 out of 5
by A verified travellerfrom ottawa.ont

Run of the house

Posted 16-Oct-2014
Old hotel. No window view . No air. Had to get fan from front end. Staff were friendly and helpful. You only get that you pay for.