Room, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Eau Claire I-94

2 out of 5
Super 8 by Wyndham Eau Claire I-94
6260 Texaco Dr, Eau Claire, WI

Reviews

7.0

Good

Rating 10 - Excellent. 103 out of 535 reviews" "
Rating 8 - Good. 204 out of 535 reviews" "
Rating 6 - Okay. 123 out of 535 reviews" "
Rating 4 - Poor. 58 out of 535 reviews" "
Rating 2 - Terrible. 47 out of 535 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person running the front counter was NEVER at the front counter, the kitchen/dinning area was dirty. When I went to get OJ what came out of the dispenser was nasty dirty water with stuff then floating in my cup. Room service never came in for fresh linens…
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Easy On-Off from I-94 and Clean Room with New HVAC Unit for both heating and cooling. Continental Breakfast just OK, but I understood that when I selected a Hotel to stay solely based on price. Since I was only driving long distance, checked in at 11PM and was out by 10AM, it worked out fine.
Stayed 1 night in Mar 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Mykeila

Liked: Cleanliness, staff & service, property conditions & facilities
Everythiyn
Stayed 1 night in Jan 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkind staff and very dirty place! They dont even change sheets or clean properly
Stayed 2 nights in Jan 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at this property. Am a little disappointed they don't have breakfast anymore, but by far better than the last place I stayed. For that I give it four stars.
Stayed 1 night in Jan 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put on second floor with no elevator! Room cold!! TV not working!!
Stayed 1 night in Jan 2024

4/10 Poor

Jo-Ann

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The ice machine did not work. The breakfast sign said open from 6 am 9 am. When we checked in the manager said breakfast was from 7 am to 9 am.. When we went for breakfast at 7 it was not open. We called the manager and he stated they were having a health inspection and therefore it will not be open. We find that hard to believe
Stayed 1 night in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Jo-Ann,We appreciate your constructive feedback. Our team will further investigate this issue to ensure our breakfast is always available to our guests during the posted hours. It would be a privilege and honor to be given another opportunity to deliver the experience you expected during your stay. We hope you come back to visit us.

10/10 Excellent

WYNNE

Stayed 1 night in Nov 2023

8/10 Good

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Eric

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Superb, Clean, and Friendly
A very nice and comfortable stay, with wonderfully helpful staff. Superb in every way.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Robert,Thank you for your recent stay with us! We're so happy to hear you enjoyed our friendly service and that you were so well taken care of. We're also thrilled you appreciated our clean, comfortable accommodations! It would be an honor to host you on your next visit to the area!

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
no bath towels. said they ran out
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear James,Thank you for your recent stay and we appreciate you taking the time to share your valuable comments. We're very sorry to hear of the unfortunate issue with the lack of bath towels; we will certainly address this concern internally to ascertain what may have occurred to ensure this is resolved going forward. We're grateful for your feedback, and we hope to have the opportunity to provide a better experience the next time you're in the area.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Value
The owners and staff are always so friendly, it’s quiet, and the rooms are clean. Not a lot of extra amenities, but that’s not what I’m looking for. I travel alone but feel safe here. There’s a respectable continental breakfast every morning. I stay here a couple times a year when visiting family.
Stayed 6 nights in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Diane,Thank you so much for the perfect rating. It is absolutely wonderful to see that you enjoyed our hospitable staff and scrumptious breakfast. We know just how important it is to feel safe and comfortable when traveling. To hear that we accomplished this for you is music to our ears. It is always a joy to have you. We look forward to welcoming you back to Super 8 by Wyndham Eau Claire I-94, your home away from home.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service
Some remodeling going on, clean room, not much dining in the area
Stayed 1 night in Oct 2023
Response from General Manager on Oct 6, 2023
Dear Ken,It was a pleasure having you as our guest at Super 8 by Wyndham Eau Claire I-94. Spotless accommodations are our goal, so it's great to hear we were successful during your stay. We appreciate the lovely review and are sure future travelers will too. Come back anytime!

6/10 Okay

Lorna

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Was ok for a short night while traveling. Very dated, clean and quiet.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 3, 2023
Dear Lorna,Thank you for being our guest recently. While our decor wasn't quite your preference, it's nice to know you enjoyed our clean, quiet environment. We appreciate the feedback and hope to welcome you again.

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old. Bathroom sink moldy. Heating/cooling unit was not working properly. Could not open window. Noisy hallways. We have stayed at super 8s before and found them to be clean and up to date. After this experience I will think twice. Using this app did not allow for refund or we definitely would not have stayed at this property. Won’t book through here again!
Stayed 1 night in Sep 2023
Response from General Manager on Oct 3, 2023
Dear Diane,Thank you for sharing your feedback. Your feedback is important to us, and we're sorry to hear that your stay did not meet your expectations. We'll take your comments into consideration to improve our services. If you decide to give us another chance, we hope to provide a better experience. Thank you for sharing your thoughts.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The service was fine, very cordial. The hotel was run down and the bathroom was not exactly clean, there was hair on the towels. I wouldn't really recommend it, while it was less expensive than other hotels, the value of the stay didn't equal the cost.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 21, 2023
Thank you for visiting us. We are pleased to hear that you liked our friendly, helpful staff, and we want you to know there is always someone available to assist you with any issues you may encounter during your stay. Our team wishes you pleasant onward travels.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Margena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but not many choice of restaurants around the area
Stayed 1 night in Sep 2023
Response from General Manager on Sep 15, 2023
Dear Margena,Thank you for taking a moment to share your excellent feedback! We're glad you had a nice experience with us. We hope to continue providing you with wonderful service and accommodations during your next visit, and we appreciate your choice to stay at Super 8 by Wyndham Eau Claire I-94.

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No major concerns. Room was decent. Staff was helpful. WiFi was poor.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Dear Kellie,Thank you for your recent stay at Super 8 by Wyndham Eau Claire I-94 and for sharing your feedback. We're glad you had an overall decent experience, but we apologize for the issues you encountered. Your input is important to us, and we'll work to improve. We hope to see you again!

10/10 Excellent

Jill

Stayed 1 night in Sep 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second Eau Claire property where I’ve stayed that has the Bhagavad Gita in addition to the Bible complimentary in each room. What an amazing spiritual compilation. If nothing else, don’t check out without reading at least a little out of this book!
Stayed 1 night in Sep 2023
Response from General Manager on Sep 9, 2023
Dear Heidi,We are so happy to know that you enjoyed your time with us and that our amenities impressed you. We hope you'll come back and join us again soon.

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic “free breakfast.”
Response from General Manager on Sep 7, 2023
Dear Eric,Thank you for being our guest and sharing your feedback. While we are sorry you were disappointed with breakfast, we hope that otherwise, you had a comfortable stay. We wish you well as your travels continue.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Was nice clean and quite stay at a reasonable price.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 2, 2023
Dear Nathan,We are so happy to know that our clean accommodations and wonderful value resonated with you. Thank you so much for your comments, and we hope to see you again soon.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

kelli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The odor was terrible
Response from General Manager on Aug 30, 2023
Dear Kelli,We sincerely appreciate your feedback, and we apologize for the odor you encountered during your stay. Please rest assured we've shared your comments internally so that improvements can be made. The next time you are in the area, we would appreciate another chance to exceed your expectations.

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stairs very dirty with litter throughout. Attendant very nice and quick to service us.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 12, 2023
Dear Robert, Thank you for sharing your feedback. We're pleased to hear that our attendant provided efficient and friendly service during your visit. However, we sincerely apologize for the state of the stairs. Cleanliness is of utmost importance to us, and we'll ensure this is addressed. We hope to welcome you back for a more seamless experience in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Nice but odd
The room was surprisingly large. It was clean. The odor of the building was quite strong with cleaning products, not in a pleasant way. The room was clean and the floor was clean. The bed was quite comfortable. I would stay again. I did find the stairs to be quite creepy. I have not been on such a tight staircase. The wall was lined with plexiglass which was interesting but added to the creepy feeling.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 10, 2023
Dear John, It was a pleasure having you stay with us recently. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. That said, we'll be sure to have a discussion with housekeeping to ensure any odor issues are dealt with swiftly. Thank you for your review, and we hope you return soon.

8/10 Good

Randall

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly, quick
Stayed 1 night in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Roberta,Thank you for sharing your experience, and we are happy that our team was able to get you settled in quickly so that you could start enjoying your time in Eau Claire! We hope you had a safe trip home, and we look forward to delivering another seamless stay in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oshgosh
Very nice hotel. Clean quiet and restful.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 31, 2023
Dear Donald,Thank you for choosing Super 8 by Wyndham Eau Claire I-94 for your recent trip. It's wonderful to know you had a restful stay and enjoyed our clean and quiet accommodations.Please visit us again the time you're in Eau Claire.

10/10 Excellent

Brianna

Stayed 4 nights in Jul 2023

4/10 Poor

randy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
terrible breakfast (hardly anything). rugs were dirty
Stayed 1 night in Jul 2023
Response from General Manager on Jul 17, 2023
Dear Randy,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that to reach the controls for the air conditioning i had to stand on the desk. Why in the world is it set in the wall so high??????!!!!!!
Stayed 1 night in Jul 2023
Response from General Manager on Jul 7, 2023
Dear Kenneth, It was a pleasure having you stay with us recently. We're pleased to note that you enjoyed your overall experience. Your feedback regarding the air conditioner controls will be shared with our internal team for further consideration, as we are always seeking new ways to improve. Thank you for your review, and we hope you return in the future.

10/10 Excellent

Bob

Stayed 1 night in Jul 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean would stay there again
Stayed 1 night in Jun 2023
Response from General Manager on Jun 25, 2023
Dear Travis,Thanks for choosing Super 8 by Wyndham Eau Claire I-94. Our housekeeping team will be delighted you noticed their hard work! Come back soon!

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Mariann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empty breakfast at 8am, there was 2 bananas in the basket but another guest got them first.
Stayed 1 night in Jun 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Beverly

Travelled with group
Liked: Cleanliness
Long check-in time. It was late (after a flight and long drive from airport). The clerk seemed somewhat unsure of the process and had to get help. Limited breakfast choices. Property was very clean, adequate. Did hear snoring from neighbor.
Stayed 1 night in May 2023
Response from General Manager on May 22, 2023
Dear Beverly,Thank you for sharing your feedback about your recent stay. We apologize for the long check-in time and any inconvenience it caused, especially after your flight and long drive. We understand the importance of a smooth and efficient check-in process and will review this with our team to ensure improvements are made. Your feedback is valuable to us as we continuously strive to improve our guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

8/10 Good

PATRICIA, Oregon

Travelled with family
Liked: Cleanliness, staff & service
Check in was easy. I was asked if I preferred 1st or 2nd floor. After I checked in for 2nd floor I found out there was no elevator.
Stayed 1 night in May 2023
Response from General Manager on May 7, 2023
Thank you, Patricia, for the excellent rating of your recent stay at Super 8 by Wyndham Eau Claire I-94. We're glad you enjoyed your time with us and our efficient check-in process. Please allow us to host you again should you return to Eau Claire.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean!
Stayed 1 night in Apr 2023
Response from General Manager on May 4, 2023
Dear Melissa,Thank you for taking the time to leave us a review. It was a pleasure hosting you during your recent visit. Our team is thrilled to hear you enjoyed your stay, and we hope you will consider staying with us again the next time you are in the area.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

shelly trettin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and rundown, but I got what I paid for! So I can’t complain
Stayed 1 night in Apr 2023
Response from General Manager on Apr 25, 2023
Dear Shelly,Thanks for taking the time to share your experience. We appreciate your excellent rating and hope you had a relaxing visit. Our team hopes your trip was fantastic, and please choose to stay with us the next time you're in town.