Property grounds

Reviews of Hotel Tivoli

3 out of 5
Hotel Tivoli
Via Nazionale Tiburtina 340, Tivoli, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 141 reviews" "
Rating 8 - Good. 66 out of 141 reviews" "
Rating 6 - Okay. 24 out of 141 reviews" "
Rating 4 - Poor. 11 out of 141 reviews" "
Rating 2 - Terrible. 2 out of 141 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Stayed 2 nights in Sep 2022

10/10 Excellent

Glynnis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Staff could not have been nicer.
Stayed 1 night in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable overnight stay. Outside the hotel is dirty and unattractive. Happy to move on.
Stayed 1 night in Mar 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover hotel
Nice friendly hotel. Receptionist was welcoming and helpful. Breakfast was basic but enough and for the price we paid we were very happy!
Stayed 1 night in Nov 2018

4/10 Poor

Peter, usa

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could not arrive as are ferry to mainland Italy
Called to request cancellation because our ferry to mainland Italy was cancelled. Was advise that the cancellation would be enacted, but the credit card charge was posted anyway. Not very sensitive or considerate.!!
Stayed 1 night in Sep 2017

6/10 Okay

Holly

Disliked: Property conditions & facilities
Fine if you are desperate for a sleep
The photos make the place look alot nicer than it is. It was probably decorated last possibly in the 80s. Pool is nice but was all closed and no beds out. Breakfast was basic. Room only had a small old shower cubicle. No plug sockets by the bed which is annoying as needed to charge phone at night and it has an alarm for the morning. Had to wait until 3pm to check in even though there was possibly only 3 rooms booked in the whole hotel. Area was an industrial estate. Sheets were so thin I could see a hair underneath them on the mattress

8/10 Good

Eugene

Liked: Cleanliness, staff & service
A relatively inexpensive hotel with staff, who is willing to help despite some challenges with English. On site parking is a big bonus. However, the area is a bit unpleasant.

10/10 Excellent

Jayne, Ostuni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful location
Nice hotel, easy to find, ample parking. Easy check-in with very pleasant staff. Breakfast plentiful. Easy drive to Tivoli and the museums and villas. Easy access to Rome periferia. Very noisy from main road passing by, despite double glazing. Linked with adjacent four or five star hotel for evening dining and wellness facilities.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Visiting Rome
Friendly, helpful staff. Cleanliness of room, under bed large dust balls, sticky floor, bathroom not cleaned daily. Drab decor, Very little to choose at breakfast. just hot drink, cereal or cake. WIFI needs staff to help to reconnect each day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better quality internet than the DucaDEste.
This hotel is the little brother of the Grand Hotel Duca D Este next door. Basically the same deal with no restaurant or bar. The rooms are slightly noisier and smaller but quite comfortable.

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel for the price and a kind staff. Breakfast at the neighbour Grand Hotel.

8/10 Good

Kyle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed...
We had found ourselves in a bind and had to find a place last minute. This hotel was the perfect answer and it was a short drive from Villa D'este. The concierge knew enough english to help us get set up and the room was tidy and comfortable. We would definitely stay again if we return to Tivoli in the future.

10/10 Excellent

Patrice, Beresford, NB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Saucer mattress
The hotel and services were great. We were actually updated from the 3 star Tivoli Hotel to the 4 star Grand Duca Deste Hotel next door. The Grand Duca earned its 4 stars from its lobby, dining rooms, bar and other services. However, the mattress in our room was in the shape of a saucer, and one of the blankets has a tear in it.. They needed to be replaced. Surprisingly, we slept very well.

8/10 Good

Baz, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than we hoped for on first impression.
This is a nice little hotel with the more modern large hotel built beside it. We stayed here for 1 night on our road trip, booked in speedily and free parking. Our room was fine, nice and clean but we were a bit worried as we overlooked the busy road. We need not have worried as we had a great nights sleep, traffic sort of vanished the later it got plus the double glazing so no probs on that front. We were told we can use the hotel swimming pool next door, virtually 50 ft. from this hotel. The pool is stunning well maintained has a life guard and to top it all we had this large pool to ourselves........NICE. Breakfast is served in the new hotel and is lovely, the room has a pool in the centre of it. The Tivoli is in need of some TLC but don't let that put you off, it's clean quite and for the price more than satisfactory. The pool and the excellent breakfast next door was a winner for us. Try it and see, you will not be disappointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

peter, sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel tivoli
very good value but awkward location
Response from HotelTivoli on Nov 9, 2013
Dear Guest, thanks for the review. We would like to emphasize that our Hotel is located in a great location for visiting Tivoli and its Villas and, furthermore, is located about 20 km from Rome (accessible by car, bus or train)

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not a do-again hotel
While the hotel room was clean, I found the hotel itself to be very run down. Lighting in the hallways was very poor. Finding the hotel was very difficult - even with the use of GPS. Had to stop at a local police station to get help. Took over an hour to find the place. Despite what's advertised, this hotel does not have WiFi, and does not serve breakfast in the hotel. Both are offered at the hotel next door to the guests staying at this hotel. Breakfast was good, but inconvenient. I can't say I would stay at this hotel again.
Response from HotelTivoli on Nov 9, 2013
Dear Guest, thanks for the review. Our hotel is located directly on the road so it's easy to find coming from Rome or Tivoli. The hotel, now, has wi-fi in public areas and guest rooms. Breakfast is served at the nearby Grand Hotel Duca D'Este (within the same garden), only a few times. Sincerely

2/10 Terrible

JANEZ, SAINT LOUIS, MO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

E, Matawan, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but not easy to locate
Hotel was good in room rate with free and nice breakfast at other associated hotel. Room was clean and hotel surrounding was nice, close to highway, 40 min drive to Rome center. Address was not good enough for GPS to locate. Need to put GPS location.
Response from HotelTivoli on Jul 19, 2014
Dear customer, We are proud to know that your stay was enjoyable. Sorry for the inconvenience about GPS. Best regards , the Director

8/10 Good

Candida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caratteristica della struttura e' lo spazio ed il silenzio. Preferibilmente il materasso ortopedico e guanciale.
Stayed 7 nights in Jul 2022

4/10 Poor

gerrina, Lummen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We zaten niet in dit hotel. Ik kreeg de dag ervoor een bericht via WhatsApp dat we naar het hotel ernaast moesten gaan. Dat was een zogezegd 4sterren hotel terwijl hotel tivoli 3 sterren had. En we moesten hierdoor niet bijbetalen. Maar die 4 sterren was het voor ons niet waard. Het was allemaal oud en antiek. Het was er ook heel druk waardoor we s'avonds bijna geen parking hadden aan het hotel. Personeel was wel vriendelijk en behulpzaam.
Stayed 1 night in Jun 2022

6/10 Okay

Enrica

Travelled with family
La camera a tre letti non è nient'altro che la camera per due con un terzo letto "inopportunamente" aggiunto sfruttando il già esiguo spazio tra il letto matrimoniale e la finestra. Patetico!
Stayed 3 nights in Jun 2022

8/10 Good

Lorenzo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Buona soluzione in zona
Ho soggiornato e cenato qui una notte per visitare un azienda nella zona, pulito comodo e veloce.
Stayed 1 night in Apr 2022

10/10 Excellent

Jan

Stayed 1 night in Jun 2022

10/10 Excellent

Francesco

Stayed 1 night in May 2022

10/10 Excellent

Giuseppe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Pier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima accoglienza e servizi. Valido il ristorante e la Colazipone
Stayed 2 nights in Feb 2022

10/10 Excellent

Giovanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa top
Ho soggiornato con amici in questo albergo, personale gentile , pulizia ottima ,la cena buona. Il fiore all' occhiello è la spa. Ambiente bellissimo curatissimo .
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bello sia all'esterno che all'interno, ma con qualche défaillance per un quattro stelle (letto fatto in modo approssimativo, con lenzuola e coperte piuttosto dozzinali, inoltre non c'era la cuffietta per la doccia)
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine XXL magnifique, pas de bruit, grande chambre familiale spacieuse avec douche plus bain à remous
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Adrien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Salvatore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel di altri tempi ma validissimo
Premesso che l’hotel Tivoli era chiuso e ho soggiornato presso il Gran hotel Duca d’Este penso della stessa proprietà devo dire che sono stato molto bene. Camera grande e letto matrimoniale comodo. Bagno funzionale. Un hotel di altri tempi ma ottimamente tenuto con personale gentilissimo ed attento. La sola nota negativa è il ristorante che non presenta piatti tipici regionali ed estremamente caro per qualità e gusto del cibo offerto, ma in questo periodo di emergenza sanitaria siamo costretti a cenare in hotel.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Gianpiero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, bella piscina
Tutto ok, grazie per la vista piscina. Forse per 4 stelle ci aspettavano una stanza piu fornita (solo saponetta e uno shampoo doccia a testa). Piscina spettacolare anche se il cestino vicino alla vasca non è stato mai svuotato in tre giorni. Anche gli ombrelloni giganti abbiamo dovuto aprirceli da soli arrampicandoci. Per il resto benissimo ci siamo rilassati per bene.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna con tutti i comfort personale cordiale e gentile
Stayed 2 nights in Jan 2020

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto.
Ottimo soggiorno e personale della reception qualificati.
Stayed 2 nights in Dec 2019

6/10 Okay

Angelo Miguel

Liked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Helene, Montréal

Travelled with partner
Hotel difficile à trouvé, pas beaucoup de commodité aux alentours. Chambre à côté de l'ascenseur très bruillant. Aucun personnel à notre arrivé. Bon côté, chambre propre et confortable et bon petit déjeuner inclus.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not recommended
The hotel is very old and would need a renewal of rooms and the equipment. It was very difficult to adjust the temperature of the water in the shower; air conditioning was not working in the room (which at 38 celsius degrees is a real problem), but most of all: at night I was bitten by bedbugs!! Terrible experience. Pros is that the service was very nice and helpful, but unfortunately I will not recommend this facility to anyone.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Se si arriva dopo le 22.00 la portineria è chiusa, il check-in va fatto in un hotel vicino (pochi metri percorribili a piedi attraverso un vialetto) ma non c'è alcun cartello o alcuna informazione che lo indichi e che spieghi cosa fare. Le stanze lato strada non sono ben insonorizzate, la stra è molto trafficata anche di notte e il rumore è fastidioso
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super 👍⛱🌴 schöner Pool ... sehr netter Service im Frühstücks Raum ... allgemein nettes Personal
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comodo e buon parcheggio gratuito con buona prima colazione
Stayed 1 night in Jun 2019