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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Known as the "White Palace," the Grand Hotel Eastbourne was built in 1875, and has retained much of its Victorian elegance, with high ceilings, rich fabrics, and marble columns. Guests choose between 2 fine-dining restaurants, and afternoon tea is served in the airy Great Hall. Family-friendly amenities include a supervised children's playroom, a children's afternoon tea menu, board games, and milk and cookies at turndown. The hotel offers a seasonal outdoor pool, a year-round indoor pool, and a full-service health spa with a fitness center, steam room, sauna, and a menu of spa treatments. 17 meeting and event rooms of varying sizes accommodate groups up to 300, and wireless Internet access (surcharge) is available in public areas. This is a smoke-free property.
Room Amenities
Rooms
The Grand Hotel Eastbourne offers 152 individually decorated guestrooms, all with high-speed Internet access (surcharge). Televisions are equipped with satellite channels, and direct-dial phones have voice mail. Bathrooms include shower/tub combinations with handheld showerheads, bathrobes, makeup/shaving mirrors, phones, and Molton Brown toiletries. Complimentary bottled water, coffee/tea makers, complimentary newspapers, and nightly turndown service are provided. All guestrooms are non-smoking. Pets are welcome.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Mirabelle Restaurant - Fine-dining restaurant serving modern European cuisine. Refined setting with white tablecloths, upholstered chairs, high ceilings, and ornate chandeliers. Seating for 50. Jacket and tie requested for dinner. Reservations recommended. Open for lunch and dinner.
Garden Restaurant - Classic English cuisine with a modern interpretation. Elegant decor with white tablecloths and upholstered chairs. Seating for 180. Jacket and tie requested for dinner. Reservations recommended. Open for breakfast, lunch, and dinner.
Afternoon Tea - Selection of sandwiches, pastries, and beverages. Served daily in the Great Hall. Special children's afternoon tea menu available.
In-room dining - Available 24 hours a day.
Recreation
An outdoor pool is open seasonally, while an indoor pool with spa tub is available year-round. A health club provides cardio and strength-training equipment and fitness classes. Other recreation amenities include miniature golf, snooker, and a staffed children's playroom.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
The hotel's full-service spa features signature treatments with products from Paris-based Matis skincare company. Guests choose from a menu of facial, massage, and body treatments, including the Chocolate Cream or Cranberry Body Mask, the Marine Collagen Mask, and massage therapy with warm volcanic stones and cool marble. Spa facilities include a sauna and steam room. A hair salon is also on site.
Showing 1 - 10 results (of 30) · See more The Grand Hotel Eastbourne reviews
out of 30 reviews
“Lovely experience”
I would highly recommend the Grand Hotel. Clean, comfortable, great pool and spa facilities, and the staff were most helpful.
“Always a pleasure to stay in this hotel”
Plenty parking, friendly and efficient staff, great location. Does Gluten free food and there is a good 10k run along the seafront and back.
“Home from Home - Will always go back when in the area”
Excellent Service - Both restaurants offer a super menu at similar prices - Mirabelles is more a la carte - Breakfast was efficient with plenty to choose from. Leisure facilities are very good - Only down side is the lack of parking if you check in later in the evening - Currently there is ample close by free on street parking although this may change from the 1st Oct when the local council are seeking to charge - With a 5* Hotel outside of London I do expect to park in the hotel after a tiring journey or my car taken away to be parked by the concierge at the very least. The management will have to carefully consider its approach if fees are introduced.
“Excellent service and quality.”
A five star hotel which lived up to expectations. The style of the hotel was as grand as the name, but nothing was overbearing. High Tea was a delight and the restaurant exceptional. The room was comfortable, well equiped and cleaned and serviced well, but the bed was slightly saggy. It was pricy, but value for money. I would happily visit again.
“Excellent Eastbourne”
Fantastic 5 star charming hotel. Could not do enough for my family (aged 8 and 3) who were extremely well looked after. Inc. arrival pack, high tea, play room and quiz. Milk and cookies at bedtime. Madeleine was superb. I do think that adults should really have that kind of thing too! GO!
“a jewel on the south coast”
The welcome is excellent. The doormen will park your car for you although at present parking is short as they are remodelling the front garden. Reception was a little slow both on arriving and departing. The staff are all very helpful and polite. The room was large and comfortable. The shower was great- really powerful. The bed was a little soft but that is the only gripe. Bottled water provided free in the rooms and replenished for nighttime. The breakfast is very filling with a huge choice of fruit, cold meats and patisseries. All sorts of cooked breakfasts available, although it's better to ask for one to be cooked than to get it from the servery. It is a very relaxing break.
“5 Star Expectation”
The Grand Hotel (Eastbourne), is everything you would expect plus much more. The service is top class. The rooms are maintained to the highest standard. The food was fantastic. We could not find a single negative point! All in all a night at the Grand is a thoroughly relaxing experience. You will want to stay for longer. Perfect!
“je recommande”
le charme du vieil hotel british.A recommander.
“Amazing”
This really is a grand hotel, the public areas of the hotel as stunning and the service is of a very high standard. This is one of the best hotels we have every stayed in.
“excellent hotel”
Great hotel, although at first the room reminded me of a grandma's living room. Once i have got used to the old feel it was excellent, The design within the ceilings and walls is fantastic with lots of seating places and the feel of the hotel is friendly and welcoming. Excellent staff.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 30) · See more The Grand Hotel Eastbourne reviews
The preferred airport for The Grand Hotel Eastbourne is London (LGW-Gatwick) - 54.1 km / 33.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
