Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Brighton

Lovely location

Posted 20-Oct-2014
Pros: Lovely view of the sea from the dining room, nice ambience.
Cons: My room was far too hot and no way of controlling it. There should be a thermostat in each room.
Location: Right on the seafront and close to town centre. Lots to see and do.
Stayed one night after a function at the hotel. My single room was quite spacious, very clean and nicely appointed. Good selection of toiletries, etc and complimentary bottled water. Breakfast was very good with plenty of choice, both hot and cold.
5 out of 5
for Everyone
by A verified traveller from Surrey

Weekend Break

Posted 20-Oct-2014
Pros: Location to all places of interest, and politeness and welcoming staff all make the stay more enjoyable.
Once again we had an excellent stay at the Cavendish, the staff were superb and could not do enough for us and made the break perfect.Location
5 out of 5
for Everyone
by A verified traveller

Bliss by the sea!

Posted 14-Oct-2014
Pros: Everything.
Location: Open top bus tour. Beachy Head. Train ride to Brighton. Very good restaurants, especially Old Dave's Gourmet Burgers in South Street.
Excellent stay, highly recommend the Cavendish. Fantastic Afternoon Tea. Had a very relaxing time visiting friends, made use of the spa, which is very handy being within the hotel. Staff very professional, food excellent. Can't fault anything at all.
5 out of 5
for Couples
by A verified traveller from San Diego

sea front, large hotel, good access

Posted 1-Oct-2014
Pros: Location
Cons: carpets need replacing in the hallways
Location: Across from the beach (pebbles), close to Pier. Close walk to city centre
hotel is fine, good breakfast, clean rooms, nice view
2 out of 5
by A verified traveller from London

Poor care for the needs of guests

Posted 20-Sep-2014
Pros: See front location
Cons: Listen to guests and try to be helpful.
Location: Near Eastbourne Bandstand. Excellent concert with fireworks
Poor liaison between Restaurant Manager and Reception. Only late bookings available for the restaurant despite requests for earlier meals because we are diabetic. Restaurant Manager only made excuses, no real effort to help or even listen. Hotel rates itself above my experience.
5 out of 5
for Everyone
by A verified traveller from Birmingham

Excellent, stylish hotel on the seafront

Posted 15-Sep-2014
Cons: I think that we shall book a larger room next time, hopefully with a King Size bed.
Location: We were there simply to relax, though the flourishing town centre was also within easy walking distance. Concerts at the bandstand most enjoyable.
We very much enjoyed our stay. The greatest asset of the hotel is its staff who were, without exception, cheerful, welcoming and helpful. The public rooms are magnificent, yet comfortable, the restaurant is certainly recommended, but there is also a bar with bar food available and a sea view while you eat.
5 out of 5
for Everyone
by A verified traveller from East Sussex

Like going home

Posted 11-Sep-2014
Pros: Everything. I', not going to say more, because I just love this place.
Cons: I can't really think of anything. It would be great if it had a swimming pool, but then again, it's bang opposite the sea!
Location: No. People can look this up for themselves. I am not the tourist board!
This hotel is relaxed, friendly, smart, comfortable...all the good things rolled into one. And it's also surprisingly reasonable for a hotel with genuine four star service.
5 out of 5
for Everyone
by A verified traveller

Great location on the sea front

Posted 7-Sep-2014
Pros: Inclusive breakfast which was first rate and had a great choice to suit all.Car parking
Cons: From a personal point of view nothing.
Location: We lived in Eastbourne for many years and returned to visit friends,so nothing new to see.
Very welcoming and the plus factor is the on site car parking.Staff most polite and wanted to make sure that our stay was enjoyable.
5 out of 5
for Everyone
by A verified traveller from Portsmouth

Weekend away

Posted 1-Sep-2014
Second tome here can't be faulted .second time here can't be faulted.
2 out of 5
by A verified traveller from Kent, UK

Lovely hotel, shame about the staff

Posted 25-Aug-2014
Pros: Very clean and modern, family rooms very spacious
Cons: Staff training, telling customers all info prior to arrival, as knowing my son wouldn't be allowed to watch the entertainment we wouldn't have booked
Location: On Eastbourne front, town centre short walk away, pier, tourist train, open top buses
Hotel itself was lovely, our room was very spacious and well kept. We stayed for bed & breakfast and had a good choice of food for breakfast. The only let down was the staff, on check in (with our young son with us) we were told about the nights entertainment, where it will be & what time etc, only to be told once we made our way to the entertainment that we can't take our son in to watch it as its in a bar area and its the local councils policy that children would not be allowed to watch entertainment in a bar area. Found this was obviously not the case as we were able to watch the evening entertainment in a bar area at a neighbouring hotel. Found staff very inconsistent, some very willing to help and others who seemed as they had better things to do.