Free self parking

Reviews of Comfort Inn & Suites East Moline near I-80

2.5 out of 5
Comfort Inn & Suites East Moline near I-80
2209 John Deere Expressway, East Moline, IL

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 286 reviews" "
Rating 8 - Good. 91 out of 286 reviews" "
Rating 6 - Okay. 62 out of 286 reviews" "
Rating 4 - Poor. 15 out of 286 reviews" "
Rating 2 - Terrible. 17 out of 286 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess at the front desk on 1/9/2024 at 5:00 pm assisted me with checking in. She was very professional, accommodating, and courteous. I failed to remember her name - but I wanted to thank her again!!!!
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Angela,Thank you for your positive feedback regarding your check-in experience. We appreciate your kind words about our hostess, who provided professional and courteous service during your stay. We will make sure to pass along your gratitude to her. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Munkhtur

Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Munkhtur,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience. We hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Dave and Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was was excellent, friendly. Breakfast was good every morning. Thank you for great stay
Stayed 3 nights in Oct 2023
Response from Manager on Oct 27, 2023
Hello Dave and Leslie,Thank you for your kind words! We are glad to hear that our staff was excellent and friendly throughout your stay. We're also happy to know that you enjoyed our breakfast each morning. We hope to welcome you back soon!

10/10 Excellent

Rachal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Rachal,Thank you for your kind words about our friendly staff! We're glad to hear that you had a positive experience with us. Please let us know if there's anything else we can do to make your stay even better.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average for the price
Employee smoking directly outside the entrance was a major inconvenience when trying to enter the building. Please relocate the smoking area to the end of the building so your guests do not have to walk through the second hand smoke. Breakfast options were decent. Peanut butter and real butter would've been nice.
Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
Dear Guest,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder toward ensuring that each guest enjoys a great experience. I hope you would find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello Sarah,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Vassiliki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Vassiliki,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Robert,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Jinkylyn

Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello Jinkylyn,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. To address your concerns, we kindly request that you contact our management team directly so we can better understand and assist with resolving any issues. We appreciate your understanding and look forward to hearing from you soon.

10/10 Excellent

Maria

Liked: Cleanliness
Response from Manager on Sep 9, 2023
Hello Maria,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous in Moline.
Clean facility and inviting staff. Quiet location. Breakfast was provided and was very nice. Cute mini waffles and mini pancakes you get to make yourself. Also fixings for a breakfast sandwich we're provided. Cereal, juice, fresh fruit, yogurt and coffee. All very nicely kept clean and no intrusive staff. Higher priced than the Super 8 which is next door but it was worth the extra amount.
Stayed 1 night in Sep 2023
Response from Manager on Sep 4, 2023
Dear Guest,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

6/10 Okay

James

Stayed 1 night in Jul 2023
Response from Manager on Aug 13, 2023
Hello James,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t care for the intermittent beeping all night in the hall way.
Stayed 1 night in Jul 2023
Response from Manager on Jul 22, 2023
Hi Eileen,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a simple, clean and convenient venue for the event I was attending. Recommend.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 15, 2023
Hello David,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very convenient to the John Deere Golf Coirse
Only complaint … couldn’t cool the room
Stayed 1 night in Jul 2023
Response from Manager on Jul 10, 2023
Hi Barbara,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly easy to find.
Stayed 1 night in Jun 2023
Response from Manager on Jun 21, 2023
Hi Michael,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

6/10 Okay

Jeff J

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasnt cleaned very well. Found used napkins and sauce pack in room. Shower drained slow and shower didnt come on all the way. Eat breakfast late and staff was rude. All front desk employees were excellent.
Response from Manager on Jun 19, 2023
Hello Jeff J, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Laura

Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hello Laura,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Alicia

Stayed 1 night in May 2023
Response from Manager on Jun 2, 2023
Hello Alicia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Heather

Stayed 1 night in May 2023
Response from Manager on May 25, 2023
Hello Heather, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

DALE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in May 2023
Response from Manager on May 16, 2023
Hi Dale,Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you and we can't wait to serve you again.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very friendly and accommodating. The room was immaculate and the breakfast was great and plentiful. They are my chive for hotels. We will be returning.
Stayed 1 night in Mar 2023
Response from Manager on Mar 7, 2023
Hello Barry,It means so much to have earned your business. We appreciate the feedback regarding our breakfast and your insights regarding our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

LARRY

Stayed 1 night in Dec 2022
Response from Manager on Nov 7, 2023
Hello LARRY,Thank you for taking the time to leave a positive review of our hotel! We're delighted to hear that you had a great experience during your stay. We strive to provide exceptional service and are thrilled to know that we met your expectations. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Manager on Nov 7, 2023
Hello Brandon,Thank you for sharing your positive review! We greatly appreciate your kind words and are delighted to hear that you enjoyed your stay with us. It was a pleasure serving you as our guest, and we hope to have the opportunity to welcome you back in the future for another wonderful experience.

10/10 Excellent

Melisa, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price! Decent choices for breakfast, personnel very helpful, property was clean and maintained.
Stayed 2 nights in Dec 2022
Response from Manager on Dec 6, 2022
Hello Melisa,Thank you for sharing this honest review and feedback about our breakfast and your comments about our price. We hope to someday have another opportunity to host your stay.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Response from Manager on Dec 4, 2022
Hello Mike,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Manager on Feb 24, 2023
Hello Tom,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

6/10 Okay

Vincent

Stayed 1 night in Nov 2022
Response from Manager on Feb 24, 2023
Hello Vincent, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

Amy

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Manager on Nov 18, 2022
Hello Amy,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Hiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and easy to get to.
Stayed 1 night in Oct 2022
Response from Manager on Nov 18, 2022
Hello Hiro,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Good

Glen

Stayed 2 nights in Oct 2022
Response from Manager on Nov 18, 2022
Hello Glen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Richard

Stayed 2 nights in Aug 2022
Response from Manager on Nov 20, 2022
Hello Richard,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Brett, Maryville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owners, they were very nice and helpful throughout our stay. Would stay here again!
Stayed 2 nights in Aug 2022
Response from GM on Aug 12, 2022
Thank you for appreciating our team. We look forward to hosting you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sturgis bound
Great hotel staff, clean rooms, awesome breakfast!
Stayed 1 night in Aug 2022
Response from Manager on Nov 18, 2022
Hello Bruce,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

Peppler

Liked: Staff & service
Stayed 2 nights in Jul 2022
Response from GM on Jul 15, 2022
Thank You for choosing Comfort Inn & Suites, East Moline for your stay.

8/10 Good

Rick, Macomb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located of where we needed to be. Clean quiet and secluded.
Stayed 2 nights in Jun 2022
Response from GM on Jul 15, 2022
Dear Guest, Thank you for choosing to stay with Comfort Inn & Suites, East Moline. We are glad you found our location convenient.

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing special I barely remember the place
Stayed 1 night in May 2022
Response from Manager on Nov 18, 2022
Hello Judith,Thank you for being a valued guest and for providing us the feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Charli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manager on Nov 18, 2022
Hello Charli,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Bonita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very polite but be nice to have hot breakfast and not just waffles instead of having to go to the restaurant but overall was a nice stay
Stayed 1 night in Apr 2022
Response from Manager on Nov 18, 2022
Hello Bonita,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff as well as our breakfast. Please do consider us again on your next visit to the area.

10/10 Excellent

STEVEN, Bay Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble figuring out how to get to the hotel from where we had booked the hotel on Iowa side of the Mississippi. However, I called the hotel and the service desk helped guide us in, and stayed on the phone with me all the way.
Stayed 1 night in Mar 2022
Response from Manager on Nov 18, 2022
Hello STEVEN,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our service. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from GM on Apr 4, 2022
Dear Guest, Thank you sharing you experience with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Deaf guy next door blasted tv past midnight.
Stayed 1 night in Apr 2022
Response from gm on Apr 4, 2022
Dear Guest, I am so sorry you were had were disturbed at mid night. We wished we were made aware. We hope you will give us another opportunity to host you.

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Room and bathroom clean and welcoming. Parking convenient.
Stayed 1 night in Mar 2022
Response from gm on Apr 4, 2022
Dear Guest, We are glad you had comfortable stay at our hotel.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Over all decent stay.
Over all decent stay. They had a hot breakfast,and the staff were friendly.
Stayed 1 night in Mar 2022
Response from GM on Mar 29, 2022
Thank you for choosing to Stay with us. We are glad you had a comfortable stay. We are in process of phasing in hot breakfast. Hope you to see you again on your next visit to Quad Cities

4/10 Poor

Jocksan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ready!!!
We arrive late round 10:30 pm almost mid night from driving all day & when we arrive we ready 2 sleep! But come to find out room wasn’t ready or cleaned lady @ front desk said they were rented previous night but wernt cleaned, she said if we wanted to wait bout 15 mts she would clean a room? I said we had no choice since we booked on line & would not be able to get our money back … took her bout 30 mts to clean room !!! I had told check in female that we had reserved this room like 7-8 am that morning how wasn’t it ready.. she couldn’t give me answer….
Stayed 1 night in Feb 2022
Response from GM on Apr 4, 2022
We are sorry for your experience.

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from GM on Jan 4, 2022
Dear Guest, We are glad you enjoyed your stay at Comfort Inn & Suites in East Moline il. We hope to host you again on your next stay.

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Manager on Nov 18, 2022
Hello Sara,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Kelly

Liked: Staff & service, amenities, property conditions & facilities
I reserved a room with a hot tub not a spa tub. When I went to use the spa tib, I had a dirty ring around the sides & dirty bubbles. They obviously are not cleaning the jets. The rest of my stay was pleasant. Although serving Aldi brand granola bars was a down fall after I paid $150 for a room.
Stayed 1 night in Dec 2021
Response from GM on Dec 13, 2021
Sorry but I am extremely confused with your review about hot tub vs. spa. I left you a VM in regards to your expectations. I would like to apologize for not having the tub jets cleaned. Will certainly bring it to our teams attention. We hope to host you again on your next trip to QC.

8/10 Good

Kerry D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. I don't really have any complaints.
Stayed 1 night in Nov 2021
Response from Kerry on Dec 13, 2021
Thank you Kerry for choosing to stay with us. We look forward to hosting you again on your next visit.

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Front desk staff are friendly and helpful. Our heater was not working great, but I am always cold. The shower was great!
Stayed 1 night in Nov 2021
Response from GM on Nov 22, 2021
Thank you for choosing to stay with Comfort Inn & Suites, East Moline. We are glad you felt our locations was convenient for you and our staff helpful. We hope to host you again in future.