The hotel lobby was wonderful with that luxurious old world feel, but the curbside assistance with luggage was too little too late.
Reception and concierge were excellent and knowledgeable. They accommodated our very early arrival and our very late check out with a smile. But it would have helped to know that the main electricity button for the room would not work for up to 10 minutes after our arrival. We hit the main button and then tried to turn on lights and it was a good thing we arrived during the day.
We absolutely loved the period pieces of furniture but they were obviously well worn. The thickly painted trim around the doors and windows made them almost impossible to open and close, BUT the views were worth the effort!
Room service was impeccable as were the staff that delivered our selections.
Teri from Houston, TX
This luxury hotel is located in Duesseldorf (Stadtmitte), close to Stilwerk Duesseldorf, Duesseldorf City Hall, and Rhine …More