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Reviews of Glen Guesthouse

2 out of 5
Glen Guesthouse
84 Lower Gardiner Street, Dublin, Dublin

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 445 reviews" "
Rating 8 - Good. 179 out of 445 reviews" "
Rating 6 - Okay. 147 out of 445 reviews" "
Rating 4 - Poor. 45 out of 445 reviews" "
Rating 2 - Terrible. 21 out of 445 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
the heater was not functioning properly. the portion of the breakfast was a bit too small. the check in staff was nice. however, there are two buildings in this property, you might need to carry your bags to another building. the good thing about this hotel is that the airport bus station is within 1 minute from the hotel.
Stayed 2 nights in Dec 2018
Response from Rositsa on Jan 8, 2019
Dear Sir/Madam, Thank you for your feedback regarding your stay at Glen Guesthouse. We do appreciate your comments. Best Regards, Glen Guesthouse

8/10 Good

Michal

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from Rossi on Jan 22, 2019
Dear Michal, Thank you for taking time to rate your stay with us. Best Regards

8/10 Good

Mary

Liked: Staff & service
Would not book again, very uncomfortable bed
Stayed 2 nights in Nov 2018
Response from Rossi on Jan 8, 2019
Dear Mary, Thank you very much for your feedback regarding your stay at Glen Guesthouse. We are sorry to hear that your didn't enjoy your stay. Please accept our apologies for any inconvenience caused. Kind Regards, Glen Guesthouse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the perfect simple place to stay on my last day in Dublin. The breakfast was good and the airport bus is right out the door. It is close to last minute gift and souvenir shopping too.
Stayed 1 night in Nov 2018
Response from Rositsa on Jan 8, 2019
Dear Sir/Madam, Thank you for your nice review of your stay with us. We really appreciate your feedback. Best Regards, Glen Guesthouse Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Went here with low expectations but we were surprised by the friendly staff and even though the hotel could do with a makeover the rooms were clean he staff were friendly and helpful and the breakfast was an added bonus. The hotel is in a backpackers area so expect lots of backpackers. The hotel is within walking distance of the city. Overall we had another great break in Dublin
Stayed 3 nights in Nov 2018
Response from Rositsa on Jan 8, 2019
Dear Sir/Madam, Thank you for taking time to write this review of your stay with us. We really appreciate your feedback. Kind Regards, Glen Guesthouse Team

4/10 Poor

Verified traveller

Pretty awful place but whatever. Paid a hefty price which was essentially a backpackers hostel. Staff didn’t change the bedding and the walls were stained with something. Pigeon droppings everywhere. Excellent location though.
Stayed 2 nights in Nov 2018
Response from Rositsa on Jan 8, 2019
Dear Sir Madam, Thank you for taking time to write this review of your stay at Glen Guesthouse. We are sorry to read that your stay was not enjoyable. Please accept our apologies for any inconvenience caused. We are trying to improve the service we provide. Best Regards, Glen Guesthouse Team

10/10 Excellent

Pamela, Dort Jones California

Liked: Cleanliness, staff & service, property conditions & facilities
After a long plane trip it was to be created joyfully. It is a simple place with simple rooms. Everything worked. The breakfast was wonderful.
Stayed 1 night in Nov 2018
Response from Rositsa on Jan 8, 2019
Dear Pamela, Thank you very much for your nice review of your stay at Glen Guesthouse. It was pleasure having you here. Best Regards, Glen Guesthouse Team

6/10 Okay

Lee, Battleford, SK

Liked: Staff & service, room comfort
This is more like a college dorm than a hotel, but its location is excellent. The breakfast was great and the staff were friendly. My biggest concern was the security of the room. You have to turn your key in when you leave in the day, but they don't check ID when you get back. As staff changed, I knew I hadn't been recognized but got my key just by stating the room number. Also, one night i heard someone trying my door around midnight (very slow turn). There was also a bit of mold in the washroom from the damp (bit i found this common in the hotels I stayed in in the UK as well). I do recommend the Glen but hope they fix the security issues. Just a tip - there is a bus that goes to the airport near the hotel and was only 6 Euro, so much cheaper than a cab (they have luggage storage under the bus).
Stayed 3 nights in Oct 2018
Response from Rositsa on Jan 8, 2019
Dear Lee, Thank you for taking time to write this review of your stay at Glen Guesthouse. Please accept our apologies for any inconvenience caused. The keys are turned at reception for the reason that in case of emergency if keys are here it will save us a lot of valuable time to evacuate guests. So far the system worked, however we are always trying to improve the service we provide. Best Regards, Glen Guesthouse Team

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Lacks a lot
Not so good It is an older Georgian style building without lifts,so if you do have mobility issues not the best. Our room was meant to have 2 twin beds but it was basically a double-good thing I was with my daughter.The staff are unenthusiastic or just don't care.When I mentioned about the room the girl at reception just shrugged her shoulders and said well we are full.I could not get the tv to work so again asked the receptionist and she sort of just looked at me so I said it might be the batteries in the remote? There were no hair dryers,asked for a bottle opener,did not have one but again it may have been that the girl just did not want to get up, The only good thing about the place was that it was in easy reach to 3 Arena,the bus station and town center.Basically a place to lay your head for 1 night.
Stayed 1 night in Nov 2018

8/10 Good

DJ, Newport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position in the city, near to Connolly and city centre
Stayed 1 night in Oct 2018

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel.
Very nice place to stay. All the employees were very nice and helpful. Highly recommend.
Stayed 1 night in Oct 2018

8/10 Good

UNGUREANU, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Kindly staff. Consistent breakfast .
Stayed 4 nights in Oct 2018

2/10 Terrible

Stewart, Llandudno Junction

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
This was the worst hotel I have ever stayed in from nothing that worked to drafty windows and holes in the floor when asked the staff to do somthing about the faults we raised did nothing and seemed uninterested paid alot of money to say here and would of better sleeping on the street
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good nights sleep!
Simple accommodations. Convenient, courteous staff. House does fill up so don’t wait too long to book...
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
We were warned not to walk up the street as it was a bad area. The plumbing was barely functioning. The Dining room was too small for the number of guests and very cramped space at the tiny tables. Wifi was good.
Stayed 4 nights in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
The guesthouse is very centrally located and handy for major attractions. The breakfast was tasty and the staff friendly. Mattresses were well past their best making for an uncomfy night's sleep.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was an awesome experience. Freindly staff. Excellent location! Really enjoyed breakfast.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the centre of Dublin. Staff are very friendly and helpful.
Stayed 2 nights in Sep 2018

6/10 Okay

MA

Liked: Cleanliness, staff & service
Great location close to everything But no elevator
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Close to city center. Internet did not work properly .
Stayed 1 night in Aug 2018

2/10 Terrible

THERESE, IRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a tv that didn't work wi fi didn't work a bed and 1 chair which we had to put the kettle on because the plug wasn't long enough to reach the socket, 2 hangers for our clothes no locker,no iron, bathroom no shelving not even for soap, dodgy toilet seat, no toilet roll holder, receptionist should paint a smile on their face or maybe their to embarrassed for people when they see the rooms, hope your not claustrophobic, quality of breakfast poor. NEVER AGAIN TAKE THIS PLACE OFF YOUR LIST
Stayed 1 night in Aug 2018

6/10 Okay

Ellen, Sydney

Good location , good breakfast. Old building
Great location, good breakfast, building old and parking offsite. Had to leave key every time we left the building , wasn't comfortable with that!
Stayed 2 nights in Aug 2018

8/10 Good

Susan

Good location, very clean.
Very good location. Very clean. Small room but adequate. Breakfast very good. Bit of a strange building. Better to request a back room to be away from the busy noisy road. Not luxurious but okay for a cheaper end accommodation in the centre of a major city.
Stayed 2 nights in Aug 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and location to Dublin Center, Glen House is a great fit. It is not a four star, but is meshed within the community of Dublin. Our two night stay was very convient and the free breakfasts were incredible and very Irish. Yes, we would stay at Glen House again.
Stayed 2 nights in Aug 2018

8/10 Good

Wendy, Montreal, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Good location & breakfast is good. But, no fridge, hairdryer, microwave & air conditioner in the room that made me feel inconvenient and feel quite hot especially in summer afternoon.
Stayed 14 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
It is important to know that this is a dormatory/hostel, not a hotel. This was our last stop during our visit to Ireland and maybe it is a misunderstanding on my part. The last two places we stayed were "Guest Houses" maybe this means dormitory/hostel in Ireland because both of them were just that. The other one was a bit better because it had a refrigerator and a hair dryer. This hotel didn't have either and when you are traveling from abroad, a hair dryer is a very good thing to have because of the electric conversion. It was nice that breakfast was included, but it was just nourishment, nothing to write home about. In all fairness, I had french toast not the Irish breakfast, so maybe that was better. I had had enough of the Irish breakfasts at that point. This place suits the purpose but doesn't earn a high rating. It is probably my age and stage in my life where I want something a little bit nicer. It was also noisy as we were on the first floor and backed up to an alley. Bottom line, it is the bare necessity. I mainly wrote this to inform that it is not a hotel, it is a dormitory/hostel.
Stayed 2 nights in Jul 2018

8/10 Good

Brid, Wicklow

Liked: Staff & service, room comfort
Great location comfortable bed, good breakfast
Good Breakfast, lovely staff especially the girl who checked us in and the breakfast staff. Room could have been a bit cleaner - carpet especially. Location couldn’t have been better, all in all a good stay for somebody who is on a night out or someone that is not going to be spending a lot of time at their hotel/guest house.
Stayed 1 night in Jul 2018

6/10 Okay

Kevin, Richmond, ON

Convenient location
To be fair, it was a very busy week and we were lucky to find this spot to stay. Heat waves are rare in Ireland and this room was at the top of many flights of stairs. The view was good overlooking the spire. Breakfast was convenient.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
The place is maze-like, but we found our room. It was clean and comfortable, yet a little worn. The WiFi signal was leak in our room- on the other block from the front entrance.
Stayed 1 night in Jul 2018

8/10 Good

gen, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to main attractions and shopping
Enjoyed my stay as it was a nice area of Dublin’s day everything was within walking distance
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was good
Stayed 1 night in Jun 2018

6/10 Okay

Sally

Disliked: Cleanliness
Good location
Very good location, airport bus stop just outside. Clean linen but bedroom carpet looked past its sell by date or in need of a good deep clean. Bathroom ok, reasonable value for money considering high prices in Dublin for hotels. Breakfast included was a bonus and reasonably good portions.
Stayed 1 night in Jun 2018

8/10 Good

Kim, Ballajura

Liked: Cleanliness, staff & service, property conditions & facilities
Bit disappointing re size but great location.
Lack of parking an issue. Great breakfast, great shower.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room on 3rd floor. Only one of the front desk staff was helpfull. Hope no one needs help during the night, the room phone was shut off and the front desk staff was sleeping behind locked door.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
In an area of hostels and city life. Felt safe as front door of b&b was always locked and someone always answered. NOTE you leave your key with the front desk and collect kt on your return. This way they know youre out. I would stay there again.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the money I was really disappointed. We possibly booked on a bad weekend or something but for around £130 a night for 3 nights I would have expected a lot more. We were in a building behind the main guesthouse. The room was small and HOT, luckily we had a little balcony which was great, except it was covered (and I mean covered) in pigeon poo, it was gross. But anyway, we could open the balcony doors to let in a breeze, unfortunately we were right opposite the door out the back of the guesthouse and into the annex which meant several drunken wake up calls every night (2-3am generally) as people made their way across the little "courtyard". We didn't complain as we were worried we'd end up in a worse room! Did consider it though. We wondered that because we'd paid up front, we got a worse room?! To be fair, the room was spotless, can't fault the cleaning staff. Breakfast was ok. All in all, if i was paying £75 a night then it would have been ok but definitely not for the money we paid.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Whole building needs a coat of paint and freshening up!!! Breakfast was good although dining area needs to be bigger. Very basic facilities
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Location quiet and easy access to the centre and transportation. Staffs friendly and helpful.
Stayed 3 nights in May 2018

6/10 Okay

TC, USA

Liked: Cleanliness, staff & service, room comfort
Great location, friendly staff, clean room. Rooms could use a little maintenance..door knob very loose and shower head falls off.
Stayed 2 nights in May 2018

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Really poor service, non existent even. Asking for an iron absolutely threw the guy at reception and when he found it, they had no ironing board and he just shrugged at me. My room was at the building at the back, there was more pigeon mess than I have ever seen, It must be a health hazard. Breakfast was good, the only thing that was. Won’t be staying here again, I think a hostel would have been better.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Older guesthouse in great location. Rooms are small but well laid out. Very clean. I would stay here again.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for sight seeing
We stayed at the Glen Guesthouse for 3 nights. The location was brilliant for sight seeing and was close to buses and the Luas so was easy to get around. The airport link bus also stops right outside the front door so that was very useful. The room was extremely dated and is in need of some modernisation and updating. The TV was ancient, only had 2 working channels with a fuzzy picture and the remote didn’t work. The shower controls were in a position where every time you move, you knock it with your shoulder and turn the water to scolding. The bed and pillows were quite hard and uncomfortable. However on the whole the room was spotless and was kept clean during the entire stay. The breakfast was a really good quality and staff were friendly and attentive. Irish breakfast was lovely and also French toast with honey was amazing. Overall for a city break the guesthouse was good value for money and in a good central location.
Stayed 3 nights in May 2018

8/10 Good

Anthony

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Centrally located accomodation
Centrally located accomodation. Close to a lot of restaurant and bar. Breakfast is good but only serving 8am-10am. Accomodation is a bit old but spacious.
Stayed 4 nights in May 2018

6/10 Okay

J, Merseyside

Liked: Cleanliness, staff & service
Staff pleasant , willing & helpful . Fire alarm went off a midnight , no explanation as to why . Breakfast not great as it’s pre made in advance , the kitchen facilities not suitable for the purpose of running a guest house . Accommodation not worth the price charged .
Stayed 2 nights in May 2018