10/10 Excellent
Touria, Aurora
Travelled with family
Apr 20, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JA Ocean View Hotel in Dubai proved to be an exceptional stay during our visit from April 10th to the 20th. Every aspect of the hotel exceeded our expectations. The breakfast buffet was delightful, offering a wide variety of delicious options. Room service was both tasty and reasonably priced, enhancing our overall experience. Motrino's restaurant stood out, particularly for their exceptional steak dishes.
The front desk staff demonstrated commendable efficiency and friendliness. Nisrin, in particular, provided valuable assistance, from transportation advice to currency exchange, making our stay seamless. Additionally, Laxmi, our room attendant, was simply outstanding, ensuring our accommodations were immaculate throughout our stay.
Despite experiencing Dubai's biggest storm in 75 years during our visit, the hotel's management handled the situation with remarkable tact and efficiency, further solidifying our confidence in their commitment to guest satisfaction.
We wholeheartedly recommend JA Ocean View Hotel to family and friends, thanks to its exemplary service and dedication to ensuring a superior guest experience. Kudos to every member of the staff for their courtesy and professionalism. We eagerly anticipate our next visit!
Touria
Stayed 10 nights in Apr 2024