Ratings based on 178 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Arif from London
Nearly a 10/10 but no free WiFiPosted 18-Apr-2014
Pros: The cleanness of the facilities and the efficient concierge service.
Cons: Please provide complimentary Wi-Fi.
Location: The Marina is a walking distance away and has loads of shops, restaurants and amenities there. The local skydiving centre is a brisk walk away.
I would definitely go back to this hotel again!! The location is absolutely perfect and is only a few minutes walk from the Marina and local shops. The metro is a 10 min walk away so you can save loads on transport. The hotel itself is immaculate. All of the hotel facilities are perfect. My room was cleaned everyday and fresh linen was provided everyday. The hotel concierge was really helpful and catered for all my request. However, the staff at the restaurant were really rude. Perhaps it was because I was the only Asian person at the resort. Although I ordered a lot of food and mock-tails, I felt pressurised to quickly finish up at the restaurant as I did was not buying alcoholic drinks or did not fit in with the guests. The beach is absolutely stunning and very clean and they have a few beach activities there. The skydiving centre is next door and everyday you can see people jumping out of the plane. I tried it out and it must not be missed. The horizon pool is a must see. It has stunning views of the Atlantis and the Burj Al Arab. Make sure you pay a visit at night as the pool area becomes lively. The only downside to this hotel was there was no complimentary Wi-Fi even though the hotel rating is 5 star! Additionally there was an onsite beach club and the music was loud at night. As we stayed in the Tower the noise was not an issue.
for Everyoneby sarah from london
Large hotel, lots to do.Posted 13-Apr-2014
A nice hotel with a lot to do. Great location and good pool for children. Great restaurants on the complex. Lovely gym which was very clean. The beach was idyllic. The breakfasts were very expensive so we went elsewhere lots to choose from on the walk). Got very busy on a Friday (weekend in UAE) and the hotel staff started to struggle with cleanliness plus suddenly there was lots of loud techno music?! The kids club staff weren't very engaging which was disappointing. Otherwise great for kids especially the pool and water slide.
Not as I acpictPosted 6-Apr-2014
I feel little disappoint when I took my room it was old fation and in ground floor far away from the pool and the beach also very noisy and evry 5mints their is a golf car pass besaid my window The good thing that they have different choice from restaurants and clubs so I advise people to visit the place not stay there
for Everyoneby Mrs T from england
Resort hotel on beachPosted 31-Mar-2014
Pros: Beach location and value for money
Cons: Attention to detail .. Things take a little bit longer to arrange compared to most hotels on The Walk Jumeirah Beach
Location: Excellent promenade .. Shops restaurants, coffee shops, juice bars, take away etc, also fab bech promenade!
Excellent position right on the beach, accommodation good with a variety of bars and restaurants. Massive gym and good sized pool and grounds.
for Everyoneby A verified traveller
Great hotelPosted 15-Mar-2014
Very helpful stuff. Great location near the beach.
by Reem from FLL
Bad ExperincePosted 10-Mar-2014
Cons: Staff needs training, management need to be changed
From the first minutes, it was a bad Experince, the front desk staff asked to pay in full despite that I pad through expedia site, then the room was not ready, they asked me to come back in half an hour, after half an hour I was expecting the get my room keys, but no we had to go through the check in again coz the staff was changed, then he asked me to pay in cash or by CC, it was after he called reservations and another 20min of time wasting when I had my room keys. When I got to the room the view was bad, I was looking at a dump yard!!!. I was so tired to ask for a room change.
by Terry from Qatar
Poor BathoomsPosted 2-Mar-2014
Pros: Locations plus facilities - pool and restaurants
Cons: bathrooms and in particular plumbing needs updating. TV's need to be dumped in the ocean and replaced with something less than 15 years old.
The hotels amenities - the pools, restaurants and bars were 5 star standard, but I would rate the rooms we stayed in (I booked two) both, at best 3 star standard. Old outdated television where none of the cable movie channels worked. We were restricted to international news with mostly Arabic content on the rest. The worst feature however were the bathrooms. Turn on the shower and wait 5 minutes before the water became warm, then it would dribble out of the shower head. Barely enough to wash yourself - and both my wife and I and my daughter and her partner believed it was the worst bathroom experience we had ever seen. Certainly not worthy of a 5 star hotel.
for Everyoneby chris T from ENGLAND
lovely hotel with a superb location on beachPosted 25-Feb-2014
Pros: great location
Location: right on beach and close to the marina and the walk
this is the best part of Dubai to stay in as everything is close to hand and if you need to go further the metro is near and handy. great hotel with nice gardens and selection of bars and restuarants and own beach .
for Familiesby Andres from Doha
Nice hotel, needs meals improvementPosted 25-Feb-2014
Pros: big pool, good access to the beach, bars everywhere in the pool area through the beach. clean and spacious room.
Cons: TV changed channel to hotel channel by itself. breakfast buffet is average. lucianos restaurant asks to sign a waiver in case you get poisoned, weird!
Location: JBR really close, emirates mall close too
Hotel was nice. we booked a room for the four of us, two adults and two children. we were upgraded without asking to a suite which was nice. the pool was nice, beach was good, facilities excellent, biggest gym I had seen in a hotel in my life with modern equipment. room had a shower and a separate tub. in general the hotel is really nice, well located, walking distance from JBR. however, the weirdest thing I had seen in a restaurant, specifically at the Lucianos. after we finished our meal we were asked to sign a hotel waiver in case we got food poisoning. I think this is outrageous, as we were asked to sign after we finished the meal and not before we ordered. I felt I was signing a waiver after a scuba diving immersion. I think this is ridiculous. lucky us we ate at the hotel only the day we arrived, besides breakfast buffet. this didn't give us enough confidence that the food is well prepared in this hotel. the breakfast buffet was average, not a lot of variety in general. scrambled eggs need to improve and fruit selection, only watermelon, orange and grapefruit available.
for Everyoneby A verified traveller
Nice hotel. Good location.Posted 23-Jan-2014
Rooms were not very large in size.