Soundproofing

Reviews of Byblos Hotel

Byblos Hotel
Al Barsha, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 126 reviews" "
Rating 8 - Good. 61 out of 126 reviews" "
Rating 6 - Okay. 23 out of 126 reviews" "
Rating 4 - Poor. 10 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
Check-In could not happen on-time, finally when it did, my key did not work for the room, tried a 2nd and third key, still didn't work, finally got the manager involved and had to move rooms. The club in the hotel is extremely loud and goes on until 3am. Room wasn't made up on the second day and when I returned to my room had to call for housekeeping. I'm still awaiting for the block on my credit card to be unblocked. I wont be staying here again.

8/10 Good

darren, jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy beds
Very nice spacious rooms and good pub and nightclub. Pool is a bit small though. Costa coffee over the road and pharmacy around the corner.

4/10 Poor

Z, Houston, TX

Liked: Cleanliness
Too loud
Pros: - Great location. - I arrived early and they were able to check me in at 9 am, and even upgraded my room. - Staff is friendly. - Room was spacious and clean. Cons: - There is a nightclub on the top floor (there are maybe 20 floors). It is open every night and doesn't close until 3 AM. Even being on the 5th floor, my room vibrated most of the night and I could hear the music. I didn't sleep all night. - I asked for a taxi and they ushered me into a hotel taxi and charged me DOUBLE what a regular taxi would. I even asked about this when I got in and they said it would cost the same. The meter wasn't even showing!!! Then when I got to the Dubai Mall, the driver told me AED 80. I asked for a receipt after paying, and it said AED 77. Doesn't seem like a big deal but it's the principle. Like they didn't rip me off already, don't round up! FYI - my ride back cost AED 40. - Only one outlet in my room worked. - You have to pay for WiFi. - Breakfast buffet is so disgusting. Selection is limited, food is cold (even though I showed up less than 30 minutes after they opened), orange juice was watery, coffee was like tar, eggs were mushy, etc. - My room was too cold and no matter how many times I adjusted the temperature, it wouldn't change (it's a simple up and down arrow so I can't be doing it wrong) so I turned it off and slept hot.

8/10 Good

Whysal

Liked: Cleanliness, staff & service

6/10 Okay

Colin, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi Rip Off
The hotel itself is fine. The big drawback is the charge for WiFi. At a $27/day per device its a rip off. There is a Costa cafe across the street where the WiFi is free. They even charge for it in the bar where a pint costs $12/pint!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
night club noise
you will be hearing the night club music all the night in your room, moreover the staff are really having bad attitude

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Liam, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Despite some bad reviews I thought this hotel was very decent for the star rating.. The night club upstairs wasn't loud, the gym is small but workable, and metro is 5 minutes away. The size of the room was big as well. If you can't afford the 7 star hotels I would recommend this hotel

8/10 Good

Vesa

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Declan, Dublin, Ireland

Disliked: Room comfort
Attitude of Management
I was on a business trip. I booked a non-smoking room and when I arrived there was only one room left and it was a smoking room. I have an antipathy towards smoking and I was completely dissatisfied. The Duty Manager listened but was of no help. The Duty Manager the following morning was equally unhelpful. No concession monetary or otherwise. I explained that I had stayed there previously and it was convenient to where I always conduct business in the Cayan Centre. I explained this but I was clearly wasting my time. I felt very let down.

10/10 Excellent

M, Canada

Liked: Cleanliness, staff & service, room comfort
Great hotel to stay in for business trips. This is my second stay and I like it. The hotel is 10 minutes walk from the metro station and 5 minutes drive from Dubai Marina Mall

6/10 Okay

Verified traveller

Liked: Cleanliness
Average hotel
Average hotel. Not bad. I will stay here again ...

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not the best 4 star hotel
No wifi and loud music all night from club on roof. Much better options in Dubai for the same price.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stay in dubai
Clean room. No free wifi. Friendly staff. Good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart service
Convenient location. When I expressed my disappointment about the cost if the Wi-Fi, which my son would likely be using a lot, the receptionist kindly offered me a discount and a room upgrade! That's how you keep a customer.

10/10 Excellent

Tak Yum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Entrepreneur, Dubai, UAE

Liked: Staff & service
Moderately priced business hotel
This hotel is in the Tecom area of Dubai, which is just a short 5-minute drive from Dubai Internet and Dubai Media City. Byblos is a moderately priced business hotel, but a few things were disappointing: 1. Internet was not included in the price 2. The room had a musty smell 3. The nightclub can be heard when you get one of the rooms on the upper floors, so request one on a lower floor

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Farhad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

nasri , MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was great experience for short time in dubai.

6/10 Okay

anonymous, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The pillows on the bed were so hard i left
Nice hotel but I was taken sick there after eating the food and the pillows just killed me and I left early to go to their sister hotel which was really comfortable but just for a night.

10/10 Excellent

Rajesh Lakhani, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raj kenya
All was great just like before I always prefer to stay here... This time as well I was upgraded.. The reception desk staff was extremely fast and helpful with a smile.. The duty manager was exceptionally great and full of energy and enthusiasm to greet and meet and made me feel totally comfortable... Will always go back to this hotel....

8/10 Good

Dubai traveller, Abu Dhabi

Liked: Property conditions & facilities, room comfort
Feel more like a hotel apartment than hotel
Don't expect this to be like a 4 star hotel. rather average. services are quite slow. But the overall hotel furnishing is nice.

8/10 Good

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Byblos
I would not suggest families as club on 16th floor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location to metro
Have stayed many times at this hotel. I use it for business as close to metro and has a taxi rank in front of hotel. Bar is good, there are 3 of them, beds are good, only downside is internet as they charge like a wounded bull, however simply buy a local sim card and data (there is a phone on other side of metro called Du) and no need for internet from them

6/10 Okay

Steve, UK on buisness

Liked: Property conditions & facilities
Disliked: Room comfort
Internet per day 100 AED to much!
Great area, great food and a cracking night club value for money. The staff were very polite but be carefull not to get a high floor room to avoid the noise from the night club each night until 03:00 am.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alex, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tram and Emirates Mall
I arrived during the night and room was waiting for me. Nice staff. There were still activities in hotel at the bar - people were watching soccer game and quite a bit activities around hotel as well because they are running disco on ground floor. First impression is very nice - huge activity in middle of night (I arrived on Sunday) but room is quite at the same time. Internet connection is very expensive but it is the same for almost all surrounding hotels. Breakfast a bit expensive as well - not sure about prices in other hotels. Located in Tecom - a lot of construction going around and nothing really to see in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Nothing too much trouble for excellent staff. Any issues sorted very quickly. Good clean hotel in perfect location for business trip

8/10 Good

RBB, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
"Big room, great value for money"
Having previously lived in Dubai the Byblos was the perfect location for me to catch up with friends and family. Great bar downstairs with good food. The room was nice and very big and was cleaned every day. Only downfall was Wifi was charged which was very expensive and if you were to go to the bar downstairs then could get Wifi for free.

6/10 Okay

sam, Dubai

Liked: Room comfort
Disliked: Property conditions & facilities
Good
comfortable, but sanitary items were broken, TV is very small, no HDMI cables, No free Internet.

8/10 Good

bakcasayar, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not expect more than you pay
Staff were quite helpful and hotel is so so. I would like to thank to night manager Naaked for his friendly approach. Be careful when you hire a taxi infront of the hotel, because bellboy may brıng a lexus whıch may cost you 4 times higher than standards. By the way, I have stayed at floor 9 and havent heard any noise from night club.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Comfortable Rooms, Good Bar, Metro
I have stayed a total of 3 times in this Byblos as well as the Marina. Overall rooms are great and are on par with the named brands, clean and well appointed. In this hotel, I spent circa 3wks on business, so the only disappointing thing is the lack of free wifi or decently priced wife, however, you get free wifi in the Italian Cafe so is easier to buy a coffee and then use this. I also purchased wifi on a local 3G SIM and tethered to my laptop The price is USD30 for 24hr so a rip off. This is my only complaint. There is a bar on 1st floor and pool level also. 1st Floor is English themed and has lots of sports and used by local expats, the one near the pool is used a lot by arabic to watch football. Overall a good place. Metro is 200m away, taxi always in front of hotel Food, there is a small choice, but Mall of Emirates in 2 stops and Marina is 2 stops if you chose to go out. As was on business I was all over the place. Food in-house is ok.

6/10 Okay

LH, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel, but avoid the "restaurant"
overall good hotel, nice and clean and friendly service. however, had breakfast one morning (we didn;t get breakfast included in room rate - our choice) and the staff were slow, unhelpful and useless. very sweet and friendly but completely useless. we ordered coffee, oj and toast. toast came, no plates arrived or drinks. we asked for plates, they said yes, they stood chatting, we went in and got plates. we finished our toast, our mouths now fully carpeted from the dry bread and a nights sleep in a/c. we enquired about any drinks...they said yes, nothing happened. i went in, the coffee machine had broken. i asked why no one had offered us the cold drinks at least, the oj came (not fresh as per our request). we ordered tea. nothing came. after one hour we left. the bill was wrong, they had added on extra bits accidentally. to be fair we complained and the manager said he would give us everything complimentary which was very kind of him. the rest of the hotel was lovely, just go out for food.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What Has happened to Byblos Teacom
I have stayed in Byblos Tecom many many times. Actually it was the first hotel I ever stayed in Dubai about 6 years ago so it is kinda my favourite place in Dubai. Back then it was truly a 5 star experience. However something changed recently. For example: This past Wednesday I was in Dubai for a Thursday Meeting and I asked the checkin staff at Byblos to hang up my suit/shirt in the wardrobe and bring a iron to the room, so I could be ready for the meeting. I went to the downstairs pub for a nightcap. When I got to the room the suit was not hung up. The bag was dumped on the floor and no iron was delivered. The following morning it took 45 minutes from I called room service before the iron was delivered. that night there was no drinking water available and when I checked I was told that water is no longer complimentary. In the bathroom there were only 2 towels (one large and one small) . For a 5 star hotel one would expect more. I am unsure if it is still a 5 star experience but the staff are very nice.

6/10 Okay

Ken, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Decent Enough
Nothing bad to say about this hotel although it was nothing overly special. It met most of my expectations. If I had one complaint, it's that you had to pay for internet. Short walk from Internet City metro stop.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Sam, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for Money
The hotel is in a good location, close to media city and not too far from down town. The lights in the bathroom are not that great. But overall it's a good experience
Burj Khalifa

8/10 Good

Sam, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for Money
The hotel is in a good location, close to media city and not too far from down town. The lights in the bathroom are not that great. But overall it's a good experience
Burj Khalifa

8/10 Good

Sultan, Saudi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Overall it was a nice experience. However, try to avoid the 15th floor rooms as it gets so noisy until the dawn.

8/10 Good

monica, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not good. I'd have more fun sleeping in metro.
Good food is all I'd give 7 out of 10. The rest 2 out of 10. Tiny room. No balcony or a window to open. $35 for one day wifi. Rude staff. Asked for deposit on top of all advance payment. Rude staff. Reception answered to me guy named: Jeez forgot. "It's business, man. Business! We opened for business so no Dhs 100, No Internet" a hooker would talk nicer. Ever beer cash on delivery. Anyway saved my life and left for another hotel. Having fun here for less cost. Bathroom was big though. Ow an. They kept me for 1 hour on arrival at 4 pm: "your room's not ready sir"!

8/10 Good

Ed, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent encouraging stay
Overall. Hotel is good except that internet is expensive comparing with other hotels in Dubai, where internet is free or much cheaper..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Style & Class Hotel
Friendly staff, amazing food, quite area and neighbourhood, economic in price, easy parking. I highly recommend Byblos hotel for a short/long stay in Dubai.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was close to the hospital
Had a nice dinner at hotel restaurant. Service was very good. Ana at the front desk was very helpful!

10/10 Excellent

Ramadan Arslan, Atlanta, georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel I have been there four times
Very nice expiriance I recommend it very much

8/10 Good

Isa, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for stopover
The room was spacious and clean.the outdoor poor has a reasonable sice located on the first level.i just stayed there one night and I chosed it for its good price.its only 5min from metro station away and aprox.35min from int. airport. I would stay there again.