Ratings based on 1,690 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom canada

Smell really old

Posted 29-Mar-2015
Hotel need a proper air freshen up, it really smell dump and old
3 out of 5
by A verified traveller

Posted 29-Mar-2015
Parking is challenging. Staff was very kind. Room service would never answer phone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Mar-2015
Great location for major arenas and only 5/10 mi s walk from major shopping. Older Hotel but well maintained.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

it was noisy

Posted 26-Mar-2015
Pros: clean and nice people
Cons: none
Location: parking a bit of a challenge
good experience, just noisy and that all i want to say
3 out of 5
Recommended
for Couples
by A verified travellerfrom Okanagan, BC

Close to Rogers Arena for Hockey Games

Posted 24-Mar-2015
Pros: Location to game and restaurants.
Room on the cold side did not seem to warm up, indicated to desk in morning. Noisy room on 11th floor, a lot of city noise, guess we need to get used to that.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom powell river, canada

Cheap stay west end

Posted 23-Mar-2015
So close to everywhere. Perfect for shopping and night life. Lovely staff, too, after I checked out they stored my luggage all day so I could explore more while I waited for my flight.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 23-Mar-2015
Nice renovated room but not the bath tub and shower. The hotel let us check in one hour early. 4 pm was check in time so an hour earlier was good and more suitable.
2 out of 5
by A verified travellerfrom P

Noisy & Dirty

Posted 22-Mar-2015
Noise from the street and noise from other guests made for an uncomfortable stay. In addition, there was hair left all over the tub/wall of shower There was no reg coffee either, only decaf. The front desk was friendly. The uncleanliness and noise really made it a terrible stay. We won't be returning!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Mar-2015
Nice place to stay . Moxies lounge and restaurant inside hotel
3 out of 5
by A verified travellerfrom Victoria

Central but wouldn't stay there again

Posted 19-Mar-2015
The room was very small and not very clean. Whoever cleaned it shed their hair in several places in the bathroom. Not the hotel's fault but we had very noisy neighbors near our room, not great as we were up at 4:30 to catch a train. Staff were not friendly when we first arrived, although that improved a bit.