Exterior

Reviews of The Worthington Renaissance Fort Worth Hotel

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1007 reviews" "
Rating 8 - Good. 193 out of 1007 reviews" "
Rating 6 - Okay. 94 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 32 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Business traveller
Nice lobby
Stayed 2 nights in Mar 2024

10/10 Excellent

Moi

Liked: Cleanliness, staff & service, property conditions & facilities
Valet is always on point!! They need more recognition!
Stayed 2 nights in Mar 2024
Response from Reception on Mar 21, 2024
Thank You for staying with us

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that parking anywhere downtown Ft Worth is minimal, but guests should not be charged for parking. Simply put it in your rate.
Stayed 1 night in Mar 2024
Response from Reception on Mar 21, 2024
Thank You for staying with us

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, amenities
Great place great service
Stayed 1 night in Mar 2024
Response from Reception on Mar 21, 2024
Thank You for staying with us

10/10 Excellent

Makenna

Stayed 1 night in Mar 2024
Response from Reception on Mar 25, 2024
Thank You

10/10 Excellent

Alicia

Stayed 1 night in Mar 2024
Response from Reception on Mar 25, 2024
Thank You

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reception on Mar 21, 2024
Thank You for staying with us

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to do around the hotel. Walls are paper thin. Clean and friendly though.
Stayed 3 nights in Feb 2024
Response from Reception on Mar 4, 2024
Thank You

10/10 Excellent

Dakota

Stayed 1 night in Feb 2024
Response from Reception on Mar 21, 2024
Thank You for staying with us

10/10 Excellent

Marzelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the spaciousness, the understatement, and the quiet. The entire staff - valets, desk, waitresses - was friendly and professional. The location downtown is ideal.
Stayed 1 night in Feb 2024
Response from Reception on Mar 4, 2024
Thank You

2/10 Terrible

James

Stayed 1 night in Jan 2024
Response from Reception on Mar 4, 2024
Thank you for staying with us

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception on Mar 4, 2024
Thank You

4/10 Poor

Lindsey

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Upon checking at 4p…I was told my room was not ready and I could wait at the bar until I receive a call or text once my room was available. That text came in at 11pm with a $50 credit for the 7 hour inconvenience! After speaking with the manager, no apology was made or offer of compensation. I then made my frustrations clear and was offered an upgraded room at no additional cost. The only issue I had with my room was the faulty shower heads and my room cleaning was at 7pm.. not enjoyable or practical.. when dinning and at the restaurant or ordering drinks at the bar, You’ll find that they are understaffed and dismissive towards customers! The four days I was there. I would stand and the bar waiting to be helped and witnessed multiple guests doing the same… if you didn’t directly ask for a drink, they’d never acknowledge your presence. It gets worse! Expect to receive a bill to your room with bogus charges that you already paid for! It blows my mind how they can bill you for paid or fake charges knowing (most) customers keep receipts, therefore you’d think they would have an explanation for how the charges came about..but they don’t! So, keep your receipts! My suggestion-Better management in Hotel and Restaurant/Bar which should also make for better staff. No one was overly friendly, nor did they make you feel like a “guest”…. Staff did the bare minimum to accommodate and act friendly.

10/10 Excellent

Barry

Stayed 2 nights in Jan 2024
Response from Reception on Mar 4, 2024
Thank You

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
Response from Reception on Mar 4, 2024
Thank You

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Jamie

Response from Reception on Mar 4, 2024
Thank You

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice full bar. Rooms were clean and comfortable.
Stayed 2 nights in Dec 2023
Response from Reception team on Dec 26, 2023
Thank you.

10/10 Excellent

Jenny

Great stay in Fort Worth
We enjoyed our stay. The staff was friendly and helpful & the room was clean and nicely furnished. Perfect for a quick weekend trip!
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Emilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked out they charged us $144 for a food bill that wasn't even ours. The rooms were not sound proof. Could hear all the traffic from outside. The water pressure in the sink was awful. The looks were nice but needs some work
Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us. We apologize for the inconvenience & will investigate re same

8/10 Good

RICHARD

Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

10/10 Excellent

Thomas Brian

Stayed 3 nights in Dec 2023
Response from Reception on Mar 4, 2024
Thank You

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

8/10 Good

Courtney Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the privacy and convenience of location...
Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

4/10 Poor

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarms
Fire Alarm went off for a hour around Midnight. No communication- Elevator lines are way to long. My TV remote did not work and they never sent a replacement.
Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.We apologize for the inconvinience caused.

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, amenities
Hotel rooms are extremely dirty and the thermostats do not work
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Brandon,Thank you for your feedback My sincere apologies we failed to deliver on our commitment of clean and everything working. We will address this with our engineering and housekeeping teams.Sincerely,

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but did not feel it held the value for the money paid. Very comfortable beds but lacked amenities and updates.
Stayed 2 nights in Nov 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

10/10 Excellent

BRADLEY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us.

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hot tub
We stay at the Worthington every year for the parade. The hot tub has been "under maintenance" for two years. We love staying here but we look forward to the hot tub. Everyone was very nice from the front desk to the bar.
Stayed 1 night in Nov 2023
Response from Reception Team on Dec 19, 2023
Thank you for staying with us. We apologize for the inconvenience.

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2023
Response from Management on Nov 19, 2023
Thank you for taking the time to share about your recent stay. We hope to see you again soon.

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Worthington is our favorite Ft Worth hotel since 1994.
Stayed 2 nights in Nov 2023
Response from Management on Nov 19, 2023
Thank you for sharing with us about your recent stay. We are so pleased to hear that we continue to be a favorite spot of yours. We look forward to hosting you again soon.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Nov 19, 2023
Thank you for taking the opportunity to share with us about your recent stay. We are pleased to hear we met your needs and expectations. We hope to see you back soon.

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Management on Nov 5, 2023
Thank you for your feedback. My sincere apologies your experience at our hotel was not satisfactory.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !
Stayed 3 nights in Oct 2023
Response from reception on Oct 31, 2023
Thank You

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The downstairs bar is nice, pretty good food and drinks. The breakfast hacienda was ok, not the worst or best. The rooms were decent and comfort bed. The view from the room sucked, could only see parking garages really. Couldn’t see downtown which I thought we would be able to with a balcony. The valets weren’t very good.
Stayed 1 night in Oct 2023
Response from reception on Oct 31, 2023
Thank You

10/10 Excellent

Leonard

Stayed 1 night in Oct 2023
Response from reception on Oct 31, 2023
Thank You

10/10 Excellent

Mary, Easton

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay The pool was perfect for our grandson This is our favorite Fort Worth hotel
Stayed 4 nights in Oct 2023
Response from reception on Oct 31, 2023
Thank You

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from reception on Oct 31, 2023
Thank You

8/10 Good

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from reception on Oct 31, 2023
Thank You

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun time. Room service spacious and clean. Food at bar was great and enjoyed bar staff as friendly and attentive.
Stayed 2 nights in Oct 2023
Response from reception on Oct 31, 2023
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from reception on Oct 31, 2023
Thank You

10/10 Excellent

Holly, santa clarita

Stayed 1 night in Oct 2023
Response from reception on Oct 31, 2023
Thank You

8/10 Good

Todd R.

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from reception on Oct 31, 2023
Thank You

8/10 Good

HEREDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from reception on Oct 31, 2023
Thank You