Note fondée sur 966 évaluations vérifiées
3,0 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 28 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2023 par AGM, Gestion de l’hôtel
Thank you for the rating! We hope to see you again next time.
par un voyageur vérifié
Publié le 1 mai 2024
It was in a decent area with dining options close by. The vibe in the lobby was good. We enjoyed having breakfast in the morning there. The staff was super nice and helpful. My husband had dropped his phone and a kind guest returned it to the front desk and they got it to us right away. We had a good view from our window. And all in all it was fine. They only drawbacks were it needs updating badly, the sink and bath drained slowly, and it seems not sparkling clean which i believe is mostly because it needs updating. All we really care about when we travel are clean sheets and a clean bed to sleep in, we dont spend much time at the hotel. One more thing, our flights were delayed over 10 hours. I called them and let them know we would not be in until the next day. When we arrived it was no problem and we checked right in.
par un voyageur vérifié
Publié le 29 avr. 2024
Commentaires de Gestion de l’hôtel
1 mai 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a rating. We apologize that your stay with us did not meet expectations.
par un voyageur vérifié
Publié le 27 avr. 2024
Room smelled of a smoker, had to open window and run fan. Stains on floor and lamp shades too. Staff friendly and accommodating, room just disappointing.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We apologize that your stay with us did not meet standards. We appreciate you letting us know where we can improve.
par un voyageur vérifié
Publié le 23 avr. 2024
The room was just messy the shower the doors for the bathroom
Commentaires de Gestion de l’hôtel
23 avr. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We apologize that your stay with us did not meet expectations. We appreciate you letting us know where we can improve.
par un voyageur vérifié
Publié le 21 avr. 2024
Staff provided no information regarding amenities or breakfast hours upon check in.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Managment, Gestion de l’hôtel
Calynda,Thank you for your direct and genuine comments. Rest assured; we will be looking into the comments you have made about your experience with our staff. We hope to continue to have you as our guest and look forward to another chance to serve you. Your feedback is taken seriously, and we are taking steps to make the guest experience even better. Respectfully,
par un voyageur vérifié
Publié le 18 avr. 2024
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Managment, Gestion de l’hôtel
Tara,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully,
par un voyageur vérifié
Publié le 16 avr. 2024
Nice stay
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Managment, Gestion de l’hôtel
Gary,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon. Sincerely,
par un voyageur vérifié
Publié le 15 avr. 2024
Building in terrible disrepair, my room was filthy and had feces on the floor. Other guests were loud and I could smell marijuana. Very surprised to find a La Quinta in such bad shape especially bye the world arena??
Commentaires de Gestion de l’hôtel
15 avr. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We apologize that your stay with us did not meet expectations. We appreciate you letting us know where we can improve.
par un voyageur vérifié de Colorado Springs
Publié le 15 avr. 2024
Conveniently near event I was attending. Access to dining and entertainment options is convenient. Noise from hallway was a concern. I was hoping the swimming pool was available year round however it is seasonal & closed during my stay.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par AGM, Gestion de l’hôtel
Thank you for letting us know the areas we need to improve, and also where we did well. We will take your comments and use them to improve our operation. We hope we get the chance for you to stay with us again.
