Premium Room, 1 King Bed

Reviews of OYO Hotel Douglas GA US-441

2.5 out of 5
OYO Hotel Douglas GA US-441
907 North Peterson Ave, Douglas, GA

Reviews

4.0
Rating 10 - Excellent. 5 out of 52 reviews" "
Rating 8 - Good. 4 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 31 out of 52 reviews" "

4.2/10

Cleanliness

5.2/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smokey and Dirty
Stayed 1 night in Dec 2023

2/10 Terrible

Denis

Disliked: Cleanliness, property conditions & facilities
Plus mauvais choix de ma vie, surtout la salle de bain, chante pleure degueulace et déficiente!
Stayed 1 night in Dec 2023

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got Duped
The pictures of the property that are advertised are not even close to what we arrived at. The main sign was falling off so we had a hard time finding the hotel. Upon arrival the front guest reception area was not clean, floors were gross and had dog hair all over them and was in disarray. The owner had to put away one of their dogs as he has been known to bite according to them. The outside of the building had cleanliness issues as well. There were piles of trash around the stairs. Down the walkway from our room there were abandoned air mattresses as well as microwave and mini fridge. The room didn't get any better as the carpet on the floor was disgusting the beds you could feel the coils from the mattresses and they had brown stains on the sides if them. The linens on the beds and towels were dingy and had stains. Our door wouldn’t latch shut when closed. The tile area was sticky. We wouldn’t have stayed if there were any other hotels near by and we could have gotten a room at and our money back but neither was an option. Next morning we woke up to a strong smell of weed in our room as someone was smoking it outside and the window above the door was broken. When we booked we knew the hotel wasn't the ritz but at least thought it would be cleaner and not so sketchy.
Stayed 1 night in Nov 2023

2/10 Terrible

Fredrick

Disliked: Cleanliness, amenities
The sheets was dirty
Stayed 1 night in Nov 2023
Response from Barbara on Dec 9, 2023
Sorry for the inconvenience, Fredrick! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara

2/10 Terrible

Khadijah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sheri

Business traveller
Liked: Staff & service
I was doing a round trip from Florida to Georgia and just needed a place to sleep, with the rates per night I wasn’t expecting much so I was satisfied with my stay. I would suggest updating and painting.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away!
Dirty room. Food molded in fridge and microwave. Poor condition overall. The pictures online are a absolute lie.
Stayed 1 night in Oct 2023
Response from Ava on Oct 17, 2023
Hi, Guest! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Ava

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
James k
It was so nasty, filthy land in deplorable condition I could not stay there. There was trash left in the room. No toilet paper ext…can’t believe you represent them.
Stayed 1 night in Sep 2023
Response from Ava on Oct 17, 2023
Sorry for the hassle you faced, James! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ava

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper, lights didn’t work, tv didn’t work water was yellow
Stayed 1 night in Sep 2023

2/10 Terrible

Jeremy

Stayed 1 night in Aug 2023
Response from Eva on Sep 11, 2023
Hi, Jeremy! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like pics on Orbitz. Roof falling in and pool is not useable
Stayed 1 night in Jun 2023
Response from Ava on Jul 5, 2023
Hi, Tony! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

2/10 Terrible

CARLOS, DORAL

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY from this hotel. The pictures on the site must have been taken 20 years ago. The place looks totally abandoned. The place looks like its falling apart. I checked in and went to the room, the bathroom was dirty, there was sprinkled $hit on the toilet from previous guests, the bath tub looked filthy and old and yellow, the carpet full of bubble gum stuck to it, the bed sheets smelled bad, they looked like they hadn’t been changed from the previous guests as well as the pillow cases. The main door was broken down. To latch to lock door. Over all this place is a scam. The same way I walked in the room, I walked right out and lost what I paid and went to the holiday inn in town. They won’t refund you the money. Its a disgrace for expedia to allow such a $hitty hotel to be posted in their site. This place literaly needs to be demolished. Looks like an unsafe building. The canopy in the lobby is falling apart. I’ve been around all over the united states amd seen lots of bad amd great hotels. By far this is the worst I’ve ever stayed in. There wasn’t even toilet paper. I guess these people just receive the rooms when checked out and they just do the bed and thats it. No cleaning at all. They respond to guests reviews that they will address the issue and that mext time it will be better. Thats all BS. The building needs to be demolished and redone new again and management needs to be changed as well. FILTHY FILTHY FILTHY FILTHY DIRTY DIRTY DIRTY DIRTY DIRTY DIRTY place
Stayed 1 night in Jun 2023
Response from Ava on Jun 7, 2023
Hi, Carlos! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just bad bad bad
Dirty as hell there were potato chips in the toilet and mold on the ceiling
Stayed 1 night in May 2023
Response from Ava on May 31, 2023
Hi, Guest! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Lisa

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities
I Ring the bell for 25 to 30 minutes greeted by 2. Large dogs owner finally came out with a gun on his hip. Very nasty very aggressive very uninviting we were too afraid to stay there me and my family left. They have my money and we never stayed there.
Stayed 1 night in May 2023
Response from Ava on May 31, 2023
Hi, Antoinette! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Ammy on May 10, 2023
Thanks for the positive rating, Amanda! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

Kevin

Stayed 1 night in Feb 2023
Response from Ammy on Feb 14, 2023
Hi, Kevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Mike

Business traveller
Disliked: Amenities, property conditions & facilities
Not much to say other then the pics on the internet DO NOT match the room,maybe 20 yrs ago.
Stayed 1 night in Jan 2023
Response from Charles on Jan 9, 2023
Apologies for the inconvenience caused, Mike! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Charles

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches bed bugs and the bathroom was not cleaned for me from the last guest! Do not stay here they need to level the building and burn it! Do not stay here worst experience ever
Stayed 4 nights in Sep 2022
Response from Ava on Oct 19, 2022
Hi, Nicholas! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 Poor

Obilio

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Erica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The price was likeable.
Stayed 1 night in Jun 2022
Response from Jane on Jul 10, 2022
Hi, Erica! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

4/10 Poor

Julie

Disliked: Property conditions & facilities, room comfort
Didnt meet even very low expectations
We wanted a cheap and easy stay for the night. All we really required was a bed and a toilet. Well the bed broke around 1am and there was only enough toilet paper in the room for 2 bathroom uses so even our very low expectations werent met.
Stayed 1 night in Mar 2022
Response from Andrew on Mar 7, 2022
Hi, Julie. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Andrew

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place
Awful place nasty rooms toilet and tub was disgusting had the most awful smell had to leave it was so bad. They told me they wasn’t gonna charge me but they did.
Stayed 1 night in Mar 2022
Response from Jane on Mar 7, 2022
Hi, Ashley! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

4/10 Poor

Mitchell

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cheap that is the only upside here.
Stayed 6 nights in Feb 2022
Response from Jane on Feb 27, 2022
Hi, Mitchell! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terrible

Constance

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Cheshta on Feb 23, 2022
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

6/10 Okay

Cristiane, Orlando

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
clean room but out side not so much
Stayed 1 night in Jan 2022
Response from Ammy on Jan 6, 2022
Hi, Cristiane! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Place was run down and awful. Will never stay there again.
Stayed 1 night in Nov 2021
Response from Ammy on Dec 23, 2021
Hi, Amanda! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

Ronald

Stayed 2 nights in Dec 2021
Response from Jane on Dec 21, 2021
Hi, Ronald! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HERE
Once I got there I was basically harassed just for even parking onsite by the employees. It was made very clear I was unwelcomed, the owner continued to mention the option of being kicked out with no refund. The room was absolutely disgusting and the lock on the door was broken off. We were constantly stared at and employees continued to walk and stand by our door speaking as loud as possible. They would stare and point when having conversations with each other whenever we would enter and exit our room.
Stayed 2 nights in Nov 2021
Response from Jane on Nov 24, 2021
Hi, Adrian! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

6/10 Okay

Scott

Business traveller
Cheap
Run down, but clean. The place lived up to its 2.5 stars. Arrived late and had to ring a bell and wait for someone to come down to the desk. No big deal. Just don't expect much.
Stayed 1 night in Oct 2021
Response from Ammy on Oct 30, 2021
Hi, Scott! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

2/10 Terrible

Syvia, albany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room waa extremely dirty. I had to clean my own room. The pool waa drained and the customer service waa terrible
Stayed 3 nights in Sep 2021
Response from Cheshta on Sep 18, 2021
Hi, Syvia! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Aqueelah

Disliked: Staff & service
It’s a old busted room the man has a big ass dog and he’s not nice either
Stayed 1 night in Sep 2021
Response from Cheshta on Sep 17, 2021
Hi, Aqueelah! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most disgusting place you could ever Stay
I stay at a lot of motels for business and this one by far is the worst. What a dump. Here are just a few thingsyou will experience at this hotel. Not enough parking broken ice machine and vending machines no waste basket in rooms lobby smells gross Lobby is set up like and Indian Food store owner parks right in front of the office and bloacks the entrance and exit' Exit and emergency signs hanging and blowing in the wind dirty lindens and towels no hot water you will have to take a cold shower Hair in the bath tubs and sinks TV only gets 3 channels Absolutely the most inhumane disgusting Motel you will ever stay in Spent the extra money you do not want to stay here I can not believe Hotels.com eve features this place on there website
Stayed 1 night in Aug 2021
Response from Jane on Sep 1, 2021
Sorry for the inconvenience, Steve! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!

4/10 Poor

Martha

Disliked: Cleanliness, property conditions & facilities
Room was nasty! No toliet tissue, bathtub had 2 bars of soap from previous customers, towels were so dirty, looked as if someone with black grease wiped their hands on them!! Drawer had items from previous customer left in it! My first and last visit there for sure! Trying to save money, motels are way too expensive nowadays, and the room protrayed in the photo was so clean looking, bedding was nice! Not this one though!
Stayed 1 night in Aug 2021
Response from Jane on Aug 16, 2021
Hi, Martha! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Katey on Jul 7, 2021
Thanks for the positive rating. Hope to welcome you again soon. Regards, Katey

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More business than family suited in my short stay.
Basic hotel. Nothing over the top, but clean and comfortable enough for the few Zzzz’s we caught before a business meeting early next morning and then back on the road. Great option if you want basic stay that is clean as far as you can tell. This was just what we needed. Thanks! We may need to hit you up again!
Stayed 1 night in Mar 2021
Response from Leo on May 1, 2021
Hi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Alex

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside was dirty, cigarette butts, trash outside on the ground. There was only one used towel in the bathroom, no clean towels or rags. No soap, no shampoo, no lotion, no trash can for the trash. When i took a shower, a burst of brown water came out first. It was an unpleasant stay for me and my daughter. Ill never go again.
Stayed 1 night in Apr 2021
Response from Leo on Apr 17, 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 Excellent

Fabian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Chris on Mar 29, 2021
Hi, Fabian! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Christina!

6/10 Okay

Edward

Travelled with family
Disliked: Property conditions & facilities
I actually went to a different hotel did not stay there due to the property looked unsafe not welded look dirty from the outside so I went to another hotel.
Stayed 1 night in Mar 2021
Response from Bryce on Mar 17, 2021
Hi, Edward! We are disheartened to see that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are nothing less than amazing. Regards, Bryce

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Not bad
Decent for the price
Stayed 1 night in Feb 2021
Response from Marie on Mar 18, 2021
Hi, Chris! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Marie!

4/10 Poor

Aaron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Old
Service was nice but hotel was old. Smelly, towels were stained and towel holder was broken and left there. Found a live roach.
Stayed 1 night in Feb 2021
Response from Leo on Feb 27, 2021
Hi, Aaron! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 Excellent

Anisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Marie on Jan 21, 2021
Thanks for rating us positively, Anisse! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Marie!

2/10 Terrible

Otis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Chris on Jan 13, 2021
Hi, Otis! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Christina!

2/10 Terrible

Jenniffer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Charlie on Sep 17, 2020
We are sorry for the problem faced, Jenniffer! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Charlie

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Ammy on Aug 29, 2020
Thanks for the positive rating, Antonio! Hope to welcome you again soon. Regards, Leo

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was filthy. The bathroom was not cleaned nor the toilet was. The room had cockroaches crawling on the walls
Stayed 1 night in Aug 2020
Response from Bella on Aug 23, 2020
Apologies for the problems you had faced, Brian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Bella!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Cheshta on Jun 18, 2020
Thank you so much for the wonderful rating, Kelly! Hope to serve you soon with an even more happening stay. Regards, Jace

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT WASTE YOUR MONEY
Stayed 2 nights in Jun 2020
Response from Chris on Jun 15, 2020
Sorry for the unpleasant experience you had with us. Thank you for notifying us and we will surely be working for the better guest experience. Regards, Chris

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020
Response from Jack on May 13, 2020
Hi. We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Jack

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty and run down with roaches. Environment is unsafe most rooms were vacant.
Stayed 2 nights in Mar 2020
Response from Cheshta on Mar 22, 2020
We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Jake

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy in Douglas
Advertised fridge, microwave and pet friendly. None of the above. After traveling all day, checking in, unloading everything.. We then have to repack, and find a hotel that was pet friendly. Very Happy with 2nd hotel.