Beach nearby
Check availability

Reviews of Grovefield Manor

4 out of 5
Grovefield Manor
18 Pinewood Road, Poole, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 172 reviews" "
Rating 8 - Good. 42 out of 172 reviews" "
Rating 6 - Okay. 7 out of 172 reviews" "
Rating 4 - Poor. 4 out of 172 reviews" "
Rating 2 - Terrible. 0 out of 172 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and comfortable hotel. Easy access to town. Walkable to my locations.
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Pleasant and in a very quiet area. Hotel is a bit dated.
Stayed 1 night in Dec 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amiable staff
Stayed 2 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away.
Great location 4 minute walk and your on a beautiful sandy beach, which is away from the main Bournemouth beaches. The hotel itself is an old building, but in excellent condtion throughout. My wife and I stayed in the Dolphin room which has recently been upgraded to be modern with a walk in shower. If i had to look for points to metion to the owner these would be. Lack of a cooked breakfast for me is an issue, when spending this sum of money per night and i dont beleiev a continental breakfast cuts it, although this was excecuted well. I would have also expected replacment towels each morning as there was no way to dry our wet towels, so we had to dry ourselves with damp towels. The bathroom does have an electric heated towel rail but this would not work for us The evening was chilly in the room and there was no heatinh that could be controlled from the room to generate some heat, this also shiild be addressed.
Stayed 2 nights in Sep 2023

10/10 Excellent

rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room, just what we required.
Stayed 1 night in Aug 2023

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is good and the Managers staff were very friendly. We were met by the manager on arrival who asked why we hadn’t answered a email about twin beds or double beds. I stated we hadn’t received the email and he spoke over me and obviously didn’t believe me. He said we should’ve booked direct and saved £50. Not a good greeting really. On leaving at 7am this Morning, we didn’t want to leave our key on the desk and as there was no key box we rang the bell as the sign specified. The Manager Chris arrived to announce “ I do need to sleep you know and that nobody has rang the bell that early in 9 years” totally spoilt our stay this man. I also don’t understand the 5 stars on his board outside as all this is, is bed and continental breakfast. So sad as his staff had the manners he was lacking. Won’t be returning ever
Stayed 3 nights in Aug 2023
Response from jo on Sep 4, 2023
sorry we could not serve you breakfast at 6 AM kind regards Jo

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I don't think this property should be advertised as as a 4 Star Hotel (it has 5 stars on the website). It is a good guest house in lovely old house in a great location. It is not luxurious though and personally not worth the money we paid, should be more around the £120-£150 a night. For example there were no black out blinds, economy toilet paper and only continental breakfast. There were also quite a few signs up saying what you could and couldn't do. The beds were not faantastic and there were no other amenitoes apart from the owner could make you a drink.
Response from Jo on Aug 22, 2023
Sorry we did not have a swimming pool for you , please check web-sites to see what facilities we provide .

8/10 Good

Corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Corinna

Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. The staff were very friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 4 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old-school victorian hotel. Family run and friendly. A little bit creaky but really comfortable and so welcoming. Location is quiet and very close to the beach.
Stayed 1 night in May 2023

10/10 Excellent

Garry

Stayed 1 night in May 2023

8/10 Good

a

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent but..
It's a great hotel in a quiet location very close to the beach. The host was excellent - very informative, helpful & friendly. Everything was clean. The breakfast, whilst continental, was plentiful. The only downside was that the bed was so soft it was difficult to sleep that and a very thick quilt. If you like a soft mattress then fine but we prefer firm ones.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Dec 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem
Amazing, can’t wait to return. So many places to see, restaurants, walks and the miles of Sandy beaches.
Stayed 2 nights in Nov 2022

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class service and a lovely stay.
Outstanding. A great stay with very tentative host and staff. The host (manager/owner) recommended a great place to eat in the evening and provided 1st class service even escorting me to my room. Excellent location and I would highly recommend.
Stayed 1 night in Oct 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 3 nights in Sep 2022

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great position walking to the beach, and we had fab recommendations to restaurants near by, would definitely come here again .
Stayed 3 nights in Aug 2022

6/10 Okay

Adalet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near seaside But room conditions bad Drainage and AC problem Nobady at Loby like 2 star hotel
Stayed 3 nights in Aug 2022
Response from Chris. on Aug 19, 2022
Sorry we did not have air conditioning for you , you are in the UK now , so best to check before you book ? it would be nice to have AC but we only need it for approx 2 weeks of the year , and we do put fans in every room during the summer .

10/10 Excellent

Kamran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambiance. Friendly staff. Nice and clean.
Stayed 1 night in Aug 2022

10/10 Excellent

Sobia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent location to beach (3 mins walk) would stay again
Stayed 1 night in Jul 2022

10/10 Excellent

sayeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great experience
Stayed 2 nights in Jul 2022

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay.
Great hotel. Friendly staff. Very pleasant stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb GROVEFIELD MANOR
really friendly family business, great quiet position 5 minutes walk to the superb beach. Although unable at this time to provide a cooked breakfast, the Continental was the best I have ever tasted. I would have no hesitation in strongly recommending this venue.
Stayed 1 night in Jul 2022

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean . Friendly staff and an excellent breakfast. Very close to the beach for an early morning walk
Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Antri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable bedroom.
Stayed 1 night in Nov 2021

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice friendly service. Room was in an external ground annex. Easy access to the sandy beach
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

MicK

Liked: Cleanliness, staff & service, room comfort
Grovefield
Minutes from the beach very pleasing location , friendly proprietor clean room decent pub 1 minutes walk , only criticism I’d have is that the decor is somewhat dated overall I’d be scoring 8.5 /10 very , very good
Stayed 6 nights in Jul 2021

10/10 Excellent

R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice...we had the Dolphin and it was clean, private and airy. Breakfast was lovely and freshly cooked. Staff where pleasant and friendly.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Can't really complain about anything but we thought it was dated and overpriced.
Stayed 1 night in Jun 2021

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little getaway post Covid lockdown
Friendly welcome. Lovely rooms. Great location. Good recommendations for dinner.
Stayed 2 nights in May 2021

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from chris on May 8, 2021
Thanks Richard , look forward to seeing you again , Best Regards Chris.

10/10 Excellent

Claudia

Liked: Staff & service
Stayed 3 nights in Apr 2021

4/10 Poor

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Chris on Mar 22, 2021
You were pilots from the czech republic, we told you when you arrived we could not do a buffet because of covid , but you did not seem to understand English, pherhaps in future you should try a different Hotel the next time you are allowed into the UK .

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good.Can not recommend!
Horrible ratio price vs quality. Awful breakfast - no fruit, no nonsalted butter, no choice of juices, no pastries, no good coffee! It is not about the covid, this is about saving money!! Cold in the rooms and not clean bathroom with really noisy equipment. Never ever!
Stayed 1 night in Mar 2021
Response from Chris. on Mar 22, 2021
You were pilots from the Czech Rubublic , we told you when you arrived we could not do a buffet , because of covid , but you did not seem to understand , pherhaps you should try a different Hotel next time you are allowed into the UK .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Marie, Sidcup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and fantastic breakfast. Host was very friendly and helpful
Stayed 2 nights in Dec 2020

10/10 Excellent

ES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MiniMoon Stay 😊
Very clean and relaxing room. Owner was very friendly and accommodating. The hotel is near the beach and easy access to another town. Highly recommended.
Stayed 2 nights in Oct 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay
Lovely house lovely room owner and staff very nice near beach lovely walks
Stayed 3 nights in Oct 2020

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ovel
Quirky hotel, lovely service and really good breakfast
Stayed 2 nights in Sep 2020

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a peaceful location
Chris & Grandson very friendly. Everything very clean & comfortable. Breakfast lovely
Hotel from front
Hallway
Lounge
Lounge
Stayed 2 nights in Sep 2020