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Russ Hill Hotel
3.0 star property

Hotel in Horley with 24-hour front desk and coffee shop/cafe

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May 2024

Russ Hill Hotel

Photo gallery for Russ Hill Hotel

Reception
Property entrance
Double Room
Bar (on property)
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Overview of Russ Hill Hotel

5.8

Popular amenities

  • Breakfast available
  • Free WiFi
  • Parking included
  • Bar
  • Room service

Check out the area

Charlwood, Gatwick, Horley, England, RH6 0EL
  • Popular LocationCounty Mall Shopping Centre12 min drive
  • Popular LocationK2 Crawley Leisure Center13 min drive
  • Popular LocationManor Royal Business Park16 min drive
  • AirportLondon (LGW-Gatwick)16 min drive
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Room options

Twin Room

cleanliness

Highlights

TV
Hair dryer
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

cleanliness

Highlights

TV
Hair dryer
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

cleanliness

Highlights

TV
Hair dryer
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

cleanliness

Highlights

TV
Hair dryer
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Horley

Located in Horley, Russ Hill Hotel is in a rural area and near a boardwalk/promenade. The area's natural beauty can be seen at Surrey Hills and High Weald, while Gatwick Aviation Museum and Archway Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Broadfield Stadium or Ride the Hill Mountainboard Centre.

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Tilgate Park - 12 min drive
  • County Mall Shopping Centre - 12 min drive
  • K2 Crawley Leisure Center - 13 min drive
  • Manor Royal Business Park - 16 min drive

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • McDonald's - 10 min drive
  • The Surrey Oaks - 7 min drive
  • Langley Green Kebab Centre - 9 min drive
  • The Half Moon - 3 min drive
  • Caffe Kix - 10 min drive

About this property

Russ Hill Hotel

Hotel in a rural location
Consider a stay at Russ Hill Hotel and take advantage of a coffee shop/cafe, a garden, and a fireplace in the lobby. Be sure to enjoy a meal at Ruspers Restaurant, the onsite restaurant. Free WiFi in public areas and a bar are available to all guests.
Other perks include:
  • Free self parking
  • English breakfast (surcharge), airport drop-off service (surcharge), and smoke-free premises
  • A water dispenser, a 24-hour front desk, and a front-desk safe
Room features
All 190 rooms have comforts such as safes and WiFi.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Sustainability

Sustainability practices

Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM–9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from November 30 2022 to October 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 9.00 per vehicle (one-way)
  • Airport shuttle fee per child: GBP 4.50 (one-way)
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Is Russ Hill Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Russ Hill Hotel?

Self parking is free at this property.

What time is check-in at Russ Hill Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Russ Hill Hotel?

Check-out is at 10:00 AM.

Does Russ Hill Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GBP 9.00 per vehicle applies.

Where is Russ Hill Hotel located?

Situated near the airport, this hotel is 1.6 mi (2.6 km) from Gatwick Aviation Museum and 3 mi (4.8 km) from Manor Royal Business Park. Ifield Golf Club and Lets Race are also within 6 mi (10 km).

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 85 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 283 out of 1001 reviews" "
Rating 4 - Poor. 207 out of 1001 reviews" "
Rating 2 - Terrible. 189 out of 1001 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

jacob

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
Hotel wasn’t too bad. Bad signal On phone for internet’
Stayed 1 night in Oct 2020

10/10 Excellent

Gary

Stayed 1 night in Mar 2020

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard pillows and broken TV
Room was OK but mattress has seen better days and we didn't like the large hard pillows. My wife woke up with a stiff neck. Two smaller soft pillows would be better. Also it was impossible to watch TV as the sound and picture were broken due to a bad connection to the aerial.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly, hotel is out the way and run down.
Stayed 1 night in Mar 2020

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Room comfort
One to miss
Good check in but terrible room ! No window bathroom door would not close electric table light had a faulty switch so had to turn off at the wall and not sound proof so aircraft notice was terrible
Stayed 1 night in Mar 2020

6/10 Okay

Beatriz

Disliked: Cleanliness, property conditions & facilities, room comfort
Not
The Roman was very small. Carpets need cleaning.Staff were friendly
Stayed 1 night in Mar 2020

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not the best
Had to wait at reception for over 15 mins with no acknowledgement or apology for wait. Room was like a cell with no windows and only a sky light which let in light at night so resulting in very poor sleep. Bath room was dirty which had dried body fluids on the shower wall. I will never stay here again. No phone signal either
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for Money. Looking a bit tired would be spectacular if updated.
Stayed 2 nights in Mar 2020