To clear few things; the comment below from "EQUAL RIGHTS NYC" mentioned about unequal rights.
It is I, who experienced the bump with the hotel when my wife and I first checked in for our 9 night/10 day stay. (Therefore, I believe I need to "clear the air")
I honestly believe it was misunderstanding and miscommunication. The general-manager Mr. Gardner was very professional to clear the misunderstanding and we spoke over an hour in person. He was very concerned about every customer's satisfaction. In the end, we received full ROYAL 10 * treatment from EVERY SINGLE STAFF.
We enjoyed our stay, and WE WILL RETURN TO THIS PROPERTY :)
Although every customers who stayed here can write any comments, I want to thank my co workers who wrote the comment below, but the person/persons who experienced the bump should write the review. We enjoyed our stay.
From the minute we arrived in the wee hours, my family was greeting by smiling faces and a quick check in. The hotel accommodations were comfortable and clean. The morning breakfast was more then we expected.
The Paragon Siagon is in a great location. A 10 minute walk to the Opera House with restaurants and shops all around. The hotel got us great tickets to see the show AO a must see. There was a great bar down stairs with a happy hour. I can not find anything negative about this hotel and will gladly stay there again. This was my 2nd trip back to Vietnam and wont be my last.
There are three areas of this hotel. The original East Wing, the modern West Wing and the Executive Wing. The East Wing has been renovated but still have the flavor of the original. Rooms open onto un-air conditioned hallways and courtyards. The West Wing is the modern hotel section of the Rex. With the Executive Wing a nicer version of the hotel. The different wings are priced accordingly. The Vietnamese restaurant is a great place to dine in the hotel. The rooftop bar and restaurant is historically significant with the ending of "Vietnam War" or "American War" depending on one's perspective. Many iconic photos were taken of this rooftop bar with the fall of Saigon. The Rex is a must go-to place to go in Ho Chi Minh City.
Great location, wide variety of different eateries in close distance , close to zoo, markets, river, historical sites and points of interest, room was good size but bed very close only 20 cm from a wall on one side ,maybe down size bed to queen size. The breakfast was good for what you pay for, the spa centre was very good and well priced ,cheaper and better than on the street,. The reception staff spoke good english and very helpfull, they are building gym?( very few use gyms, only ever see one or two in any hotel) and a roof top pool which wont be big but usable. Will very likely stay here again when back in Ho Chi Minh.
Stayed just the one night here, great spot on Hai Ba Trung, close to restaurants and city attractions. Small but comfortable rooms, good bathroom with stand alone shower, good choice of pay TV channels, easy check-in and check-out, staff were great, ordered drinks to the room which came quickly and corrected the order which was my fault in the first place. Small fitness room which is handy in such a small hotel, no pool, but rarely in HCMC will you find a city hotel with pool if it's under 4*. Great experience with no hassles.
The upscale, commercial heart of the city, Dong Khoi is one of the most famous streets in the city. Along with high end boutiques and restaurants, wonderful specimens of French Colonial architecture are to be found on it. After visiting the Opera house, Notre Dame Cathedral, and the Central Post Office, which was designed by Gustav Eiffel, experience Vietnamese café culture at trendy Café L'usine.