Dong Da Hotels in Hanoi, Vietnam

I really enjoyed my stay, staff were very helpful. In room dining a little expensive. Overall great experience. Would stay at the Pullman again.

I used TripAdvisor to find this hotel which showed information for "Hanoi Pearl Hotel". Unfortunately the Expedia link actually referred to a similarly named hotel, "The Pearl Hotel". So while I though I was going to stay at a high-end hotel, I actually ended-up staying at this three-star hotel. It was fine however for a three-star hotel and prices quite well. The location isn't ideal for tourists.

My guest is very happy with all the services of this Hotel. All the staff had given very very fantastic service. Help to client to get car..provided them Indian food.

This is a decent hotel away from the usual tourist crowd. I took a chance and booked three weeks in October, for the least rainfall. In the aggregate, I am glad I stayed here. Nobody I met in this area understands much English, but they were all willing to stand by while I used Google Translate on my new phone, and I was able to relate everything to them effectively. I had one security concern I don't want to comment on in detail out of my profound respect for the entire hotel staff who all worked quite diligently, but when I complained that it needed to be addressed, the clerk offered me to have the room changed. The new room was much nicer and I was never charged one VND for this as far as I know. The staff dealt with me in a very professional manner. Nobody approached me and offered any kind of sales pitch on any product the hotel offered, or any affiliated tourist company. Nobody offered any kind of illicit activity, either. I did not try the hotel's massage service or sauna or Japanese restaurant. I do not know what goes on at certain floors the elevator stopped on, which were decorated in a much different way. The nightclub at this hotel just opened up. It's very nice. Much nicer than the one across the street. There are much nicer people in general at this hotel, compared to what I saw across the street, where I often ate. I did try the Chinese restaurant here but they are on a different schedule than I am, I guess. I never really saw anyone eat there.