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Reviews of Grape Hotel

3.5 out of 5
Grape Hotel
ul. Parkowa 8, Wroclaw, Lower Silesian

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews" "
Rating 8 - Good. 14 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kissy, Raleigh

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great property. Very clean rooms . Good location very quiet part of the city .
Stayed 13 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020

6/10 Okay

Hamdi

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not my best stay, sorry
I chose the premises due to their proximity to the Olympic stadium where my marathon strarted. My first impression was good, the staff were ever so friendly throughout my stay. Breakfast was very well selected with excellent quality food. But, now comes the dark side. My bathroom was not clean on both nights of my stay, the bathtub was very hard to get into, it is probably 65-70cm high, definitely not safe, the shower hand was broken. House keeping was not up to standard, I must say. The young lady whom l complained to was ever so understanding and kind, she even personally delivered the missing coffe bags to my room. Sadly I chose to leave the hotel on my third and last night in Wroklaw. l did not regret it.
Stayed 2 nights in Sep 2019
Response from Jakub Kwocz on Oct 27, 2019
Dear Guest, thank you so much for your review and a kind opinion towards our staff. It was a pleasure to host you in Grape Hotel. We work to improve our quality every day, that's why your opinion is even more valuable. I'm sorry for inconveniences and I hope to see you again in our hotel! Best regards, Jakub Kwocz Front Office Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would return
We had a lovely stay at the Grape Hotel. The room was lovely and the staff was amazing.
Stayed 2 nights in Aug 2019

8/10 Good

E., Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Likes: Nice, clean, quiet room. Good wines and food although more extensive menu would make me to dine there every evening. Good location. Dislikes: The light coming on too late while stepping out of the elevator - creepy. Bathtub that is slippery. And bad, bad breakfast pancakes without maple syrup. They should stick to crepes.
Stayed 3 nights in Oct 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Wroclaw
Amazing property - Sorry I only had one day to enjoy.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for couples
Excellent hotel with a world class restaurant.
Stayed 2 nights in Nov 2017
Response from Karina on Nov 28, 2017
Dear Guest, thank You for Your fantastic review!!! It is a pleasure for us that You enjoyed Your stay and we hope that we'll have an ocassion to welcome You again. Best regards from Wrocław, Malgorzata Wisniewska Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...................................................... .
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for personal not business
stayed for business. restaurant closed early and there is no lobby or working area as such. however for a personal trip I would say its a great little hotel and the staff were excellent.
Stayed 2 nights in May 2017

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eautiful
Beautiful hotel , excellent staff , fantastic food and fabulous pool. The only slight negative , it would be lovely to have tea and coffee making facilities in the room. If you're looking for city centre location the Grape is not for you, but if you want a great , quirky hotel with helpful staff then stay here

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pets friendly Hotel in Central of Europe
Hotel was excellent, room was not so big but the service and food amazing. We went with small dog, so people there care about him as well. All the time worked for us.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant place to stay in Wroclaw
Was just there for one evening, so I was unable to take advantage of all this hotel offered. The building is elegant and historic, the room was very comfortable and beautifully furnished, and the staff very helpful and courteous. I would definitely stay here again!

8/10 Good

happy traveller, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great meal gone wrong
Unfortunately two things went wrong, traveling with another couple and the hotel kept mixing up the charges to the room. Second thing catfish was under cooked and presented in an undesirable manner. Not close to the old town

10/10 Excellent

Robert, Lancaster, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay!
In my long life, and in my numerous travels all over the world, I have not stayed in a better hotel than Grape. The staff went an extra mile (bah, extra ten miles!) to make feel welcome. Everybody treated me like a king - something I have not experienced from any hotel before. What a contrast comparing to my previous night's horrible stay in a hotel in Munich which shall remain unnamed in this review. The room was clean, facilities modern and in perfect working order. The restaurant downstairs was absolutely superb. I will definitely come back if I happen to visit Wrocław next time.
Response from Karina on Apr 6, 2016
Dear Robert, Thank You very much for so nice opinion. We really appreciate that and hope to welcome You again in the near future. Best wishes, Grape Team

10/10 Excellent

philip, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time had
excellent hotel
Dear Philip, Thank You for Your opinion. It's very important for us. We hope to welcome You again in the near future. Best wishes, Grape Team

10/10 Excellent

Iwona, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful location
The staff are terrific, the hotel is in a beautiful part of the city, a short ride from the main train station on public transport, and amongs beautiful gardens and parks, the room was nice and bed comfy, and I enjoyed having a relaxing swim in the pool.

10/10 Excellent

Elizabeth, Virginia, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grape Hotel - a luxurious treat for the senses!
We loved the Grape Hotel. Luxurious place to stay with dreamy beds and beautiful surroundings inside and outside this restored mansion. The food is so delicious and a gourmet treat. We did the dinner and wine pairing one evening and it was fabulous! Indoor infinity swimming pool, whirlpool and sauna a big treat. Staff very friendly and eager to help. We even got to see practice for The Flying Dutchman Opera at nearby Centennial Hall. And the Japanese Gardens are a short walk away. So pretty!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Excellent boutique hotel Verdant residential neighborhood Excellent cuisine Friendly staff

10/10 Excellent

business

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, friendly and staff who were all passionate about wine. Such a lovely and warm reception. Wished could have stayed longer.

10/10 Excellent

Martin, Bedford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip to Wroclaw
Excellent 'boutique' hotel, excellent value compared with UK hotel prices and 'big box' hotels.

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tina, Grayslake, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel hidden in Wroclaw
Excellent hotel off the beaten path but not far from interesting things to do or see. All staff friendly and very accommodating. The food is fresh and a work of art. The grounds of the hotel are beautiful and the rooms extremely clean, comfortable, and well furnished.

10/10 Excellent

Idefix, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy villa near congress center.
Very friendly staff, comfortable room, quiet location, excellent food.

10/10 Excellent

Lidia, Poland, the world.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city center.
Fantastic hotel, friendly staff, perfect food.I highly recommend this unique hotel. There is more....peaceful garden with a nice wine.In style, elegant rooms. I WILL COME BACK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles klasse Ein schickes Hotel mit tollen Zimmern
Stayed 1 night in Dec 2019
Response from Jakub on Dec 27, 2019
Dear Guest, thank you so much for your opinion and warm words. It was a pleasure to host you in our hotel. We hope to see you soon again! And it will be a pleasure for us if you share that opinion with your friends. Best Regards

10/10 Excellent

Annica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
My friend and I had an exceptional stay while we attended an event in Wroclaw. Very friendly and service-minded staff and the hotel itself is amazing. We loved everything about it and if ever returning to Wroclaw there is no need to look for another hotel.
Stayed 1 night in Sep 2019
Response from Jakub Kwocz on Oct 27, 2019
Dear Guest, thank you for your great review! It was a pleasure to host you in our hotel and we are so happy that you enjoyed your stay! We hope that we'll have an ocassion to welcome you again here. Best regards, Jakub Kwocz Front Office Manager

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic boutique hotel
Grape is a five-star boutique hotel in a peaceful park area. Wroclaw’s Japanese Garden is nearby the hotel. Staff is super friendly and the restaurant serves good wines and variety of luxurious dishes. Definitely want to return!
Stayed 1 night in Jun 2019

10/10 Excellent

Hyung Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

YOUNGGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empfehlung von uns. Frühstückspreis zu üppig , soll aber wahrscheinlich die günstigsten Übernachtungspreise etwas ausgleichen.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hübsches Hotel, und sehr schöne Zimmer, aber leider doch kein Schwimmbad, entgegen den Angaben im Internet. Sauna ist da, aber kein Ruheraum....
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Unser nunmehr 7. Aufenthalt in einem 5 Sterne Hotel in Polen. Wie hatten vier Zimmer aus drei Kategorien. Alles an diesem Hotel (ironischerweise die deutsche Bausubstanz ausgenommen) ist höchst mittelmäßig. Die Polen haben nach wie vor kein Verständnis für Qualität. Das Personal ist nur freundlich wenn es einen guten Tag hat, geputzt wird hektisch und ungenau. Die Zimmer sind in gutem Zustand aber mit deutlichen Gebrauchsspuren, viele davon eigentlich leicht kaschierbar und dennoch da. Der im Internet angepriesene Pool existiert einfach nicht mehr. Keine Info dazu, keine Entschuldigung, wir mussten auf eigene Kosten in ein Bad fahren, um das versprochene Wellness zu erleben.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, freundl. Personal, Sauna etwas klein.
Stayed 2 nights in Nov 2018

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loin du centre, il faut prendre une voiture
Stayed 3 nights in Nov 2018

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wine...lovers
Very comfortable hotel close to city centre. Furniture, decoration - style is a bit kitschy - and room names as well recall wines. Parking inside the hotel area is not free of charge !
Stayed 1 night in Oct 2018

10/10 Excellent

Igors

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Katja, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendation / Empfehlung
Everything was as expected, room, service and breakfast. The hotel is situated in a quiet street near the centennial hall (and the fountain), with good connection into town via tram. I enjoyed the pool after a long day of sightseeing. Would definitely recommend and choose again. (Showering in the bathtub might be difficult for elderly guests.)

10/10 Excellent

Steen, Vamdrup, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic place
Fantastic place, will definately come back. Very friendly and proffessional service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nettes Hotel am Park im nicht saniertem Villenvier
Sehr angenehmes Hotelpersonal, Das Hotel selbst ist mit 13 Zimmer eher familiär. Netter Pool im Keller, Sauna im Fitnessraum neben dem Poolraum ohne Ausgang nach draußen. Das Restaurant ist öffentlich und wohl eines der besten der Stadt. Das Frühstück ist für ein 5-Sterne-Haus nicht ausreichend eher mit dem guten Frühstück im Motel One zu vergleichen, außer das Warme Speisen auf Bestellung frisch zubereitet werden. Für den günstigen Preis aber absolut zu empfehlen!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert
Byłem w tym hotelu po raz kolejny, ciężko znaleźć jakieś obszary do poprawy ponieważ hotel jest świetny. Bardzo profesjonalna obsługa, szczególnie Pani na recepcji podczas mojego wyjazdu. W tym hotelu nie ma problemu ze spełnieniem jakiejkolwiek prośby a ja to bardzo cenię. Bardzo dziękuję i do zobaczenia :)
Panie Robercie, Bardzo nam miło, dziękujemy za pozytywną opinię. Zapraszamy ponownie! Pozdrawiamy serdecznie Grape Team

10/10 Excellent

ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Die Sauna und Der Wellnessbereich - für uns wichtiges Auswahlkriterium - sind ein Witz.

8/10 Good

Not Provided, Nesodden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med særpreg!
Fint hotell med store rom og særpreg. Vennlig betjening som var service-minded! Kan anbefales.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort