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Reviews of Fraser Suites Doha

5 out of 5
Fraser Suites Doha
Ali Bin Amur Al Attiya Street, Corniche Road, P.O Box: 29444, Doha

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 119 reviews" "
Rating 8 - Good. 38 out of 119 reviews" "
Rating 6 - Okay. 14 out of 119 reviews" "
Rating 4 - Poor. 8 out of 119 reviews" "
Rating 2 - Terrible. 4 out of 119 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tahseen

Liked: Cleanliness, amenities, property conditions & facilities
The property is not too far from local historic places which is a bonus. The staff at the property were extremely helpful and very friendly. If you want to stay in a quiet area then this is the property for you
Stayed 4 nights in Jan 2024
Response from Onur Akgul General Manager on Mar 6, 2024
Dear Tahseen,Thank you for the appreciative comments on your recent stay with us. I am grateful for pointing out the enthusiasm of our staff, friendliness, helpfulness and their contribution to beautiful days whilst staying with us. I will certainly share your positive feedback with my entire team. Looking forward to welcome you again soon! Best regards, Onur Akgul General Manager

4/10 Poor

Peng

Travelled with family, Travelled with partner
Reasonably comfortable rooms. Friendly housekeeping staff. Reasonably secure. Very poor check in experience as it took a long time more than 30mins wait even when they were only serving one customer, shower flooding the floor was a common complaint here and they hadn't fixed it and faulty internal room phone and lack of customer experience skills to provide what customers requested. The location wasn't ideal with 20 minutes walk to the main souq waqif area given the lack of good dining options nearby and a huge construction next door. Avoid.
Response from Onur Akgul General Manager on Feb 2, 2024
Dear Peng,Thank you for taking the time to share your concerns with your review. We are sorry to learn that your stay was tarnished by the service received. We have shared your comments with our staff to ensure we come up with different solutions to better serve our guests when such situations arise in the future. Thank you for bringing this to our attention and for the opportunity to improve the guest experience from check-in to check-out. We look forward to welcoming you back to Fraser Suites Doha in the near future. Yours Sincerely,

4/10 Poor

S

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Andaru

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

MR PATRICK

Liked: Cleanliness
It is a particularly amazing property with great staff and 'stuff' too. Not to mention the strategic location.
Stayed 4 nights in Sep 2023
Response from Onur Akgul General Manager on Nov 3, 2023
Dear Mr. Patrick,Thank you for selecting Fraser Suites Doha as your host upon your arrival to Qatar.I am pleased to read that your overall stay with us was great and my team made an impression on you. Our aim is to ensure that our guests are always given the best care and comfort they deserve.Looking forward to extend the Fraser welcoming once again on your next stay.Best regards,Onur AkgulGeneral Manager

10/10 Excellent

Ghassan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there in Ramadan . Nice place , clean , near cornish and within 10 minutes walk to souk waqif . Staff very friendly and helpful , specially Ilham and Meryem . Iftar food delicious with different varieties of main , starters and desserts .
Stayed 4 nights in Apr 2023
Response from Onur Akgul ,General Manager on May 4, 2023
Dear Mr. Ghassan, Thank you for your amazing review and heartfelt recommendation! We were impressed by your positive words and delighted with your recognition of our team efforts, who work tirelessly to ensure that every guest has a memorable stay. Looking forward to extend the Fraser welcoming once again on your next stay. Best regards,

8/10 Good

Adel

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023
Response from Mohamed Mahdy on Mar 2, 2023
Thank you for your feedback.

8/10 Good

Emad

Liked: Cleanliness
Stayed 1 night in Jan 2023
Response from Mohamed Mahdy on Jan 15, 2023
Thank you for your review.

2/10 Terrible

Af

Business traveller
3 rooms in 30 minutes
I arrived at 1.30am the room smell of smoke ask for a new room the changed the room just settled down then asked to move to another room 3 rooms in 30 minutes. Problem with booking out . Asked management to call still waiting
Stayed 11 nights in May 2022

8/10 Good

APOORVA

Business traveller
Liked: Cleanliness, room comfort
Stayed 16 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good staff .clean room nice shower but the water heater not working well
Stayed 1 night in Feb 2021
Response from Fraser Suites Doha on Feb 28, 2021
Dear Valued Guest, Thank you for such high rating of our property. Our team will be glad to read about the impact they made on your experience with us. We hope to have you as our guest again soon. Best regards, Onur Akgul General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Onur Akgul on Oct 18, 2020
Dear Valued Guest, Thank you for your recent stay with us and I am glad to learn that you have enjoyed it. We hope to have a pleasure of welcoming you back in near future. Best regards, Onur Akgul General Manager

10/10 Excellent

Ahsan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for such a nice experience 😊
Fantastic location. Easily accessible, humble, friendly staff and they seems aimed to provide the service or facility u ask for at their best. After a hectic day, sheesha bar in G level is the most cozy place which is open and offering services 24 hours. I loved my stay at Fraser Suites😊
Stayed 4 nights in Dec 2019
Response from Mustapha Henini,General Manager on Jan 13, 2020
Dear Mr. Ahsan Thank you for trusting Fraser Suites Doha to be your host during the recent visit to Qatar. It is so delighting to receive kind compliments especially regarding our staff as our Team is aiming to deliver memorable experiences to our guests. As well it is comforting to know that you enjoyed our location, services and ambiance. Your excellent comments are the highest reward that we can gain by extending a genuine Fraser Hospitality to our esteemed guests. Looking forward to meet you again in our hotel, hoping in near future. Best regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Mustapha Henini on Nov 26, 2019
Dear Mr/Ms. Greetings from Fraser Suites Doha! Thank you for taking time to leave your amazing feedback regarding the recent stay at our hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The deluxe studio appartments was lovely. We did not enjoy eating breakfast with flies sharing the buffet. The tables and placements needed to be cleaned thoroughly.
Stayed 2 nights in Oct 2019
Response from Mustapha Henini General Manager on Oct 17, 2019
Thank you for choosing Fraser Suites Doha. It is rewarding to know that you enjoyed the time spent here. We appreciate your comments as they show us the way to improve our guests’ experience. Your feedback is taken on board in concerned department for further improvement. Looking forward to welcome you back in our property. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport. Great staff and comfy room.
Stayed 2 nights in Oct 2019
Response from Mustapha Henini,General Manager on Oct 9, 2019
Dear Sirs, Thank you for your excellent rating for your recent stay at Fraser Suites Doha. We are delighted to know that you had an enjoyable time with us and we are grateful for your kind appreciation of our property. Looking forward to welcome you back in near future! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room was clean and bed comfortable. Kitchen facilities were very good. Staff were very pleasant throughout our stay. Room serviced to high standard daily. We used the gym which was light and airy with great views over the city. The rooftop pool was very good with towels provided and plenty of areas to sit and some covered areas out of the sun. The hotel location is very good only a few minutes walk from the Corniche and 10 minutes walk to Souq waqif. We stayed for a week and would recommend as a great base to explore Doha.
Stayed 7 nights in Sep 2019
Response from Mustapha Henini General Manager on Oct 7, 2019
Dear Sirs, Thank you for sharing the experience from your recent stay at Fraser Suites Doha. It was a pleasure having you as our guest. Delivering warm hospitality service is our main goal and it is truly rewarding for us to know that we have achieved it. Hoping our property will be your preferred place to spend the leisure time during future visits to Qatar. Best regards,

10/10 Excellent

Themis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Claudiu Dogaru on Aug 1, 2019
Dear Guest, Greetings from Fraser Suites Doha. Thank you for taking time to share your feedback about the recent stay at our hotel. It is delighting to know that you enjoyed our services and apartments. Looking forward to welcome you back during your future visits to Qatar. Best regards,

10/10 Excellent

AZAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Mustapha Henini General Manager on May 8, 2019
Dear Azad, Thank you very much for your feedback. Look forward to welcome you in Fraser Suites -Doha,for your next trip to Qatar. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price. Breakfast was also great. I wished to have my room in higher floor
Stayed 7 nights in Apr 2019
Response from Mustapha Henini General Manager on Apr 15, 2019
Dear Guest, Greetings from Fraser Suites Doha. Thank you for trusting our property to be your gracious host in Qatar. It is delighting to know that you enjoyed the time spent with us. We are grateful for your kind appreciation of our hotel and the Team as we are trying to meet all your expectations. Looking forward to welcome you back to be at your service again and to extend for you a genuine Fraser Hospitality. Best regards,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean, comfortable and modern rooms, located close to the Museum of Islamic Art and the new National Museum of Qatar. It's also 15 mins walking to the Souk. One of the better hotels in the area. Breakfast was a little limited though.
Stayed 3 nights in Mar 2019
Response from Mustapha Henini General Manager on Apr 9, 2019
Dear Mr.Jonathan, Thank you for choosing Fraser Suites Doha as a preferred place to stay. We are grateful for your kind recommendations of our property and for such cordially review. It is true pleasure to know that you enjoyed the service and apartments. Our Team is aiming to deliver memorable experiences to our guests and to create the atmosphere of home away from home. Looking forward to welcome you back and to be at your service again. Best regards,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
Check in Terrible, Room rate was comparable with leading hotel 5 star rates yet the room which i got was not equivalent to a 3 star. When I got to the hotel check in was quick but they failed to take a deposit which lead to a staff member talking to me unprofessionally. Cleaning was not great they failed to provide clean towels, internet unreliable and failed for hours one evening. etc. just I will never go back...
Stayed 3 nights in Jan 2019
Response from Mustapha Henini General Manager on Jan 27, 2019
Dear Guest, Thank you for taking time to leave your feedback about Fraser Suites Doha. It is heartbreaking to know that we did not met all your expectations from this stay. Our Team is trying to do everything possible to comfort you. Seeing your disappointment with apartment, Reception offered you to see other options and to have a free upgrade to higher category of the room that was booked. Please accept our sincere apologies for inconveniences that you faced during this visit. We appreciate your comments as they show us the way to enhance our valued guests’ experience, your comments are taken on board in concerned departments. Looking forward to welcome you back. Best regards,

10/10 Excellent

ervi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Friendly Staffs , modern & clean room & spacious. The best iwas the gym and rooftop pool . Walk distance to tourist attractions
Stayed 5 nights in Jan 2019
Response from Mustapha Henini General Manager on Jan 20, 2019
Dear Ms Ervi, Greetings from Fraser Suites Doha! Thank you for taking time to leave an excellent feedback about our hotel. We hope you are enjoying the time spent with us.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Claudiu Dogaru,Reservations Manager on Dec 20, 2018
Thank you for your excellent rating for your recent stay at Fraser Suites Doha. We are delighted to know that you had an enjoyable time with us and we are grateful for your kind appreciation of our property. Looking forward to welcome you back in near future! Best regards,

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Claudiu Dogaru on Dec 19, 2018
Thank you for your excellent rating for your recent stay at Fraser Suites Doha. We are delighted to know that you had an enjoyable time with us and we are grateful for your kind appreciation of our property. Looking forward to welcome you back in near future! Best regards,

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Could have been much better
Had to ask for cups,teaspoons,towel,glass,. Very late room service. Could not charge food to. Room, no milk at breakfast. Staff were friendly but felt like staying in the twilight zone.
Stayed 4 nights in Oct 2018
Response from Mustapha Henini General Manager on Oct 31, 2018
Dear Mr. Stephen, Thank you for taking time to leave your feedback regarding the recent stay at Fraser Suites Doha. It was heartbreaking to read your comments. Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during the time of residence at our property. Our Team is aiming to deliver memorable experiences to our guests and our staff is always at your disposal if any assistance required. Please next time don’t hesitate to contact Reception in order for them to take straight necessary action. Your comments are taken on board for further enhancement. Hoping you will give us another chance to welcome you back and to change the first impression. Best regards,

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality premises. Value for money and close to the Musuem and Souq.
Stayed 2 nights in Oct 2018
Response from Claudiu Dogaru on Oct 11, 2018
Dear Edwin, We would like to express our gratitude for taking time to leave this excellent feedback about Fraser Suites Doha. It is delighting to know that we succeed your expectations from being our guest. Best regards, Claudiu Dogaru

8/10 Good

Hamad, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near everything and helpfull stuff
Stayed 2 nights in Sep 2018
Response from Mustapha Henini General Manager on Oct 2, 2018
Dear Mr Hamad, We would like to express our gratitude for taking time to leave this excellent feedback about Fraser Suites Doha. It is delighting to know that we succeed your expectations from being our guest. We are grateful for your kind appreciation of our property. Hoping our hotel will become your preferred place to stay during the future visits to Qatar. Best regards, Mustapha Henini General Manager

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Mustapha Henini General Manager on Sep 20, 2018
Dear Roy, Thank you for taking to leave this excellent ranking for Fraser Suites Doha. Looking forward to welcome you back! Best Regards,

10/10 Excellent

Aeronn, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation for business travelers
Fantastic hotel, especially for longer term business trips as the hotel amenities (kitchenette, gym, spa) are all first class. Brilliant customer service also.
Stayed 5 nights in Aug 2018
Response from Mustapha Henini General Manager on Aug 16, 2018
Dear Aeronn, Thank you for choosing Fraser Suites Doha. It is a great pleasure to know that we made your stay memorable. We are grateful for your excellent rating for the hotel and for your kind appreciation of our Team, as we are trying to make your stay comfortable in all aspects possible. Hoping our property will become your preferred place to stay in Qatar. Best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Corniche
Very comfortable stay in a well run hotel with grwat faclities and staff. The location was perfect for my short stay as it is within walking distance of the Corniche and Islamic Art Museum
Stayed 1 night in Jul 2018
Response from Mustapha Henini General Manager on Aug 15, 2018
Dear Mr John, Thank you for choosing Fraser Suites Doha. It is a great pleasure to know that we made your stay memorable. We are grateful for your excellent rating for the hotel and for your kind appreciation of our Team, as we are trying to make your stay comfortable in all aspects possible. Hoping our property will become your preferred place to stay in Qatar. Best regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stopover in Doha
Great hotel. Stay was very helpful with recommendations, getting an early check in, getting to the airport, etc. close to Islamic Art museum and the market. Rooftop pool and workout facilities were great perks too!
Stayed 1 night in Jul 2018
Response from Mustapha Henini Direttore Generale on Aug 7, 2018
Dear Mr Ryan, We would like to express our gratitude for taking time to leave such an excellent feedback about Fraser Suites Doha. It is delighting to know that we succeed your expectations from being our guest. It is comforting to know that you enjoy our services and location. Hoping our property will become your preferred place to stay during the future visits to Qatar. Best regards, Mustapha Henini General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellemt service and outstanding premises.
Stayed 1 night in May 2018
Response from Guest Relations Officer on Jun 7, 2018
Dear Guest, Greetings from Fraser Suites Doha! Thank you for taking time to leave your excellent rating for our property. Looking forward to welcome you back! Best regards, Anna Kharchenko Guest Relations Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relations Officer on May 3, 2018
Dear Guest, thank you for taking time to leave your excellent rating for Fraser Suites Doha. Looking forward to welcome you back. Best regards, Anna Kharchenko Guest Relations Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Guest Relations Officer on Mar 19, 2018
Dear Guest, Thank you for taking time to leave your excellent rating for Fraser Suites Doha. Looking forward to welcome you back. Best regards, Anna Kharchenko Guest Relations Officer

8/10 Good

CLARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraser is a good place to stay
It was very good, the restaurant food not great though
Response from Guest Relations Officer on Mar 5, 2018
Dear Clara, Greetings from Fraser Suites Doha! Thank you for taking time to share your feedback about the recent stay at our hotel. It is delighting to know that you enjoyed the time spent here. We are grateful for your comments as they show us the way to enhance our valued guests’ experience. Looking forward to welcome you back in near future. Best regards, Anna Kharchenko Guest Relations Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2018
Response from Guest Relations Officer on Feb 1, 2018
Dear Guest, Greetings from Fraser Suites Doha! Thank you for taking time to leave rating of our property. Looking forward to welcome you back in near future. Best regards, Anna Kharchenko Guest Relations Officer

8/10 Good

Najeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice studio near MIA and the corniche
We stayed in a studio for six nights and had an overall comfortable stay. We used the well equipped kitchenette with fridge/freezer, washer/dryer, good rooftop gym and rooftop pool. Also, there is nice kids area for toddlers on the top floor.
Stayed 5 nights in Oct 2017
Response from Anna Kharchenko on Nov 5, 2017
Dear Mr. Najeeb, Thank you for trusting Fraser Suites Doha to be your host during the recent visit to Qatar. We are grateful for your feedback about the stay at our hotel. It is comforting to know that you enjoyed our services and apartments. Your kind comments are taken into consideration in concerned departments as they show us the way to enhance our valued guests’ experience. Looking forward to welcome you back and to be at your service again in near future. Best regards, Anna Kharchenko Guest Relations Officer

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Review
Shower without hot water
Dear Guest, Greetings from Fraser Suites Doha! Thank you for taking time to leave your feedback regarding the recent stay at our hotel. Please accept our apologies for inconveniences caused with the delay of hot water supply. Your comments are taken on board in concerned department. Hoping you will give us another chance to welcome you back and to be at your service again. Best regards, Anna Kharchenko Guest Relation Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Greetings from Fraser Suites Doha! Thank you for taking time to leave the rating for our property. Looking forward to welcome you back in near future. Best regards, Mustapha Henini General Manager

6/10 Okay

Farzana, Bahrain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
nice hotel... close to some attraction overprised
I stayed in this hotel 3 years ago... liked it ... so I advised my friends and colleagues to stay there... it does not feel like a 5 star hotel standard... maybe 3 stars this time , it was overpriced ... the hotel is under construction... which is not mentioned online... many good hotels around it ... less than half the price ... some of the staff were not best in customer business...

10/10 Excellent

Easy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

SHAH, MUMBAI

Liked: Cleanliness, property conditions & facilities, room comfort
Apartments with Kitchen !
The Kitchen was well stocked, except for the spoons and forks, which the hotel needs to keep more of in terms of sizes. Some more plates etc.

8/10 Good

GATES , WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel apartment.
One of the better serviced apartments that is available in the city. Bathroom and living area is huge, with all amenities.

8/10 Good

Sufyan, Riyadh, SAudi Arabia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast is poor
Breakfast is poor

6/10 Okay

Khalid, dubai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nice hotel but need to improve some service
nice hotel and location , nice kitchen stuff , near to souq room very very small , no enough light , internet slow ,

8/10 Good

Mohamed, qatar

Liked: Staff & service, room comfort
Great location for a hotel for people travelling for business and for leisure. Pretty decent food and also good staff. The rooms are clean. The toiletry products they use are really good. The pool and gym area is also a nice facility they have on the 15th floor.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Was nice befor
*Wrong information from the receptionist. *requested for king size bed and found 2 single bed connected. *There's an ink in the bed cover.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Shower does not keep water within bathtub area and therefore wets the whole bathroom floor regardless of what spray style the shower head is set to. Wifi was terrible. Hotel was empty yet we were given a room without a view. When asked, we were told we could have asked for the room to be changed. Why would one not give a room with a view if it's available. Non-sense excuse and service. Will not visit again.